51 to 75 of 980 Service Delivery Jobs in the UK

Role : Service Delivery Manager Location : Staines-Upon-Thames Salary : Up to £50,000 Hybrid : 2 days on site per week A key client of ours reached out today looking to fill an urgent Service Delivery Manager position on a Permanent basis. This is ideal for someone … ll be responsible for live issues being fixed in line with the SLA & bringing together the right people and resources. Process-oriented the successful Service Delivery Manager will be professional and diplomatic and have a client awareness. The company are based in Staines-upon-Thames and they work … Responsibilities Good understanding of Agile and ITL Experience with incident management, change/release management and problem management Working with tools such as Jira Service Desk, Service Now highly desired Problem oriented, solution driven Strong relationship builder across teams and departments Experience delivering service improvements Application support more »

to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. ROLE: Service Designer LOCATION: Remote (UK) CLEARANCE: Must be … a UK Citizen OR have been in the UK for 5 years Role Overview: As a Service Designer at Amber Labs, you will play a pivotal role in shaping the service offerings provided to our clients. You will be responsible for translating client requirements into actionable designs, ensuring … seamless access, fulfillment, and support for end users. Your expertise will be crucial in navigating complex service chains, where responsibilities are distributed across multiple domains of control and various service providers. Key Responsibilities: Collaborate with clients to understand their requirements and translate them into comprehensive service designs. more »

Motor Trade Service Advisor required in Bolton, Greater Manchester/Lancashire Mon-Fri 8.00am - 5.30pm Alternate Saturday mornings, 8.00am - 12.30pm Salary in the region of £24-25,000 basic plus bonuses with OTE up to £35,000 Benefits are second-to-none including: 25 days holiday, Vitality healthcare & dental … up to 4 cars without the associated company car tax), life assurance, income protection + more Responsibilities: Greet customers and assist them with their service needs. Schedule appointments and ensure timely service delivery. Communicate with customers about their vehicle's service needs and provide accurate estimates for … repairs. Coordinate with technicians to ensure that vehicles are serviced in a timely and efficient manner. Ensure that all service records are accurately documented and maintained. Handle customer complaints and resolve issues in a timely and professional manner. Follow up with customers to ensure their satisfaction with the service more »

Vacancy: Operational IT Service Manager Location: Chilton Job Family: Service Management and ITIL As the Operational IT Service Manager, you will have full responsibility for the delivery and quality of 'live' IT services at assigned locations. The standard of IT services is documented within agreed KPIs … and Service Levels. The OSM has responsibility for the day-to-day management and service delivered by the Support Services team at assigned locations. Your responsibilities: Deliver services within the JM IT Service Management Framework, ensuring adherence to established processes and procedures to maintain efficient and effective … IT service delivery. Build and maintain strong working relationships with business stakeholders, acting as a vital liaison between the business and IT Operations to ensure alignment of IT services with business needs and objectives. Take responsibility for the overall IT service delivery within managed locations, consistently meeting more »

Job Title: Planning Coordinator Job Type: Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »

a creative attitude that can work as part of a team? Can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution and/or system management of secure IT solutions, IT infrastructures, application hosting or … components that contribute to IT service delivery? Do you want to collaborate and achieve together with committed people to be proud to work for a company that respects its people and is at the forefront of technology? We are looking for a Site Support Engineer to work on … site 5 days a week, Monday through to Friday with scope for out of hours support. You will be responsible for planning and guiding Service delivery, achieving required service levels and customer satisfaction. You will aspire to deliver impeccable service and controls costs. Your experience Be more »

Service Delivery Manager Our Role As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of … leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a right first … leadership skills to genuinely care about the ratings customers give of Network Pluss services. Key Responsibilities We are looking for someone to manage the Service Delivery Supervisors for your business unit to ensure that all work carried out reaches the required levels of safety and technical policies and more »

National Highways have an excellent opportunity for a Service Delivery Manager join our team in the North West region. The Service Delivery Manager will oversee and control the delivery of maintenance and repair works across the Region, ensuring all activities, whether routine or reactive, meet … clean driving licence to be considered for this position and during employment. What youll be leading on Proactively manage supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with the … chain to develop and implement remedial action plans. Maintain the cyclical and reactive maintenance work plans for the designated Route(s) and ensure the delivery of planned works, controlling and approving spend against the budget, in line with agreed approvals and escalation processes. Ensure cyclical and reactive maintenance work more »

Service Delivery Manager Neath £40K Are you an experienced project manager looking for a new position within a fast-moving and developing industry? Due to continued growth, we are now hiring for a Service Delivery Manager to join our operations team! The Service Delivery more »

Key Responsibilities: The SIAM Lead – is accountable for Service Integration & Management Tower along with Governance for the management of Service Providers performance against the contracted and agreed service levels. Must understand the overall setup of IT Services and roles played by various Service Providers Must understand … agreed in SOW Build the SIAM Target Operating Model, align roles, interfaces with the relating functions Analyse, understand and continuously manage interdependencies within the Service Providers for smooth Operations Establish and maintain strong, productive and collaborative relationships with the Service Providers Understand business drivers, customer strategy and act … as a face of the customer to the Service Providers Handle Dispute Management & Escalation Management to ensure smooth Operations Identify potential risks proactively and highlight with Customer & Service Providers for timely mitigation Ensure performance reports are published, analyze the root cause of performance shortfalls against committed SLA performance more »

Templeton and Partners are on the look for a Service Introduction Delivery Manager to join one of our clients with a large presence within the Telco space. Duration: 6months initial with extensions Location: London or Leeds Work Structure: Hybrid (2days in office) What you’ll do As an … experienced Service Introduction Delivery Manager within our clients Group Service Management organisation, who will be responsible for the delivery of Operational and Support Readiness of new Products and Services across the business. Working as part of the GSM Transformation organisation, you will also contribute to Service … have high visibility within the business: you will be working with all parts of the organisation coordinating end-to-end Operational and Support readiness delivery across their Technology Service Management roadmap priorities. It is a challenging and rewarding role, and you will need to be self-motivated and more »

Head of IT Service Delivery – Law Firm – London £110-120k per annum For this role candidates MUST have previously worked at a Law firm, remote working, 2 days per week in the office. This role leads the IT service delivery capability across all of the … global offices, with direct accountability for: excellent support to partners and staff in accordance with IT service management procedures, and delivering the firm's IT training strategy, and the strategic roadmap for the delivery of all products and services within their purview. The role leads and mentors the … regional Service Desk Managers and the IT Training Manager, working closely with the Head of IT Systems and Regional Heads of IT in order to ensure that services delivered meet user needs. To be a part of the Global IT Leadership Team, and to work in close partnership with more »

Head of IT Service Delivery - London/Hybrid - Permanent The role leads and mentors the regional Service Desk Managers and the IT Training Manager, working closely with the Head of IT Systems and Regional Heads of IT in order to ensure that services delivered meet user needs. … Part of the Global IT Leadership Team, and to work in close partnership with peers and other stakeholders to deliver an optimal IT service to the firm within available budgets and resource capacity Ensure that IT Service Desk support and Training are delivered to the highest possible standard … across all region To ensure that the global Service Delivery team and the constituent team members continue to improve in order to meet evolving support requirements To own the ITSM processes, monitor their effectiveness, and proactively identify opportunities for improving both IT and business performance, as part of more »

Job summary To manage the Network Planning Department: To manage a team of scheduler compilers and support the Service Delivery Director by: planning and overseeing the efficient use of the department's assets involving the optimum utilisation of buses, driving staff, operating sites etc. work with TfGM to … services operated work with all departments to manage the smooth introduction of franchised bus services and subsequent contract changes to strict deadlines work with Service Delivery Team devising proposals to submit to TfGM to improve service reliability in the face of increased traffic congestion, changes to road … all aspects of the planning and introduction of franchised bus services are executed to the satisfaction of both parties, within agreed deadlines; Ensuring that Service Delivery Managers, Engineering Managers and Network Performance Managers are kept informed of franchised and operational requirements for each new or amended service more »

Job summary The Asset, Quality and Contracts Manager falls within the Digital Services Service Management department within Digital Services which follows the ITIL standard of Service Management, empowering technology, and process to ensure the users have the best possible experience and outcomes, both externally and internally for the … legislation, the ability to work unsupervised and proactively. Being a diligent staff member with an eye for detail and a passion for improving the service, the post holder will work closely with all elements of the Digital Services teams to deliver the best outcomes of the service and … for customers. They must offer a "can do", proactive approach to service delivery and ultimately delivering for the service needs. Career Progression pathways and development opportunities: We are committed to get the very best out of our staff and support staff in their career aspirations. We have more »

Lead IT Service Delivery Engineer Corsham SN13 Salary £45,000 - £75,000 25 days annual leave inclusive of up to 3 days Christmas shut-down Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical Insurance + discounts … Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We are looking for a Lead IT Service Delivery Engineer that brings a methodical and dedicated approach to R&D, problem solving, and are able to act quickly in assessing a … situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want you to come up with solutions that ensure business continuity or more »

exciting opportunity has arisen for a Pathology IT Manager, with good interpersonal skills and a strong commitment to team working to join the Pathology service, across both the Chelsea and Sutton sites. The major focus of the role will be the implementation of the Digital strategy within the overall … Pathology service area, acting as a subject matter expert in complex programmes delivering digital-enabled transformation. These include providing support for the implementation of digital pathology as part of our histopathology modernization programme and for the digital element of new service delivery and digital infrastructure within our … cutting edge Clinical Genomics laboratories. Completion of full integration of the service following the recent Epic LIMS/EPR implementation is another key focus. The post holder will be responsible for managing Pathology IT services and a team of 4 staff including a deputy and three system administrators. Applicants more »

As the Technical Service Manager, you will be joining a fast growing business based in Banbury. As the Service Manager, you will play a critical role in ensuring the delivery of high-quality service to their clients. You will oversee the service department, including technical … and customer assistance. This role incorporates both on-site engineering and office based Monday - Friday 9am - 5pm. Key Accountabilities and Responsibilities for the Technical Service Manager Lead and manage a team of service technicians and support staff, providing guidance, training, and support to ensure exceptional service delivery Oversee all aspects of service operations, including scheduling, dispatching, and prioritising service requests Provide technical expertise and assistance to clients and internal staff regarding the installation, operation, and maintenance of medical devices. Troubleshoot technical problems and coordinate solutions with manufacturers as needed Coordinate repair and maintenance activities more »

London, Uk office. Job: Customer Success Manager Location: London UK(Hybrid) Type: Permanent Job details: Desired Industry Experience: 5+ years. Relevant Experience: Solutioning and Service delivery. IT Outsourcing, Offshoring, experience in Service Delivery Sectors: Logistics & Supply Chain (Good to have experience in Retail sector too), PSP etc. … science OR equivalent IT Degree preferred. Desired profile: The incumbent must have exposure to diverse technical skills and will be responsible for Solutioning and Service Delivery, working with the Customer Success Management (CSM) function aligned to Logistics & Supply Chain and number of other sectors such as BFS, Retail … complementing technologies, covering Integration, RPA, BI/Analytics, Cloud and Security Work closely with EMEA solutions team to be involved in Client/Prospect service delivery and technical discussions Provide local support to the Delivery teams and be the local technology advisor in the CSM Function Be more »

We are currently recruiting for one of the UK’s Leading FMCG companies, for the role of a Delivery Service Manager . It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for … online, anywhere, anytime and on any device! What You Can Expect Type – Permanent Location – Watford Salary – £55k - £75k Industry – Lottery Main Responsibilities as a Delivery Service Manager Enhance deployment productivity and outcomes through optimised processes. Manage budgets and resources efficiently to improve retailer satisfaction and delivery timelines. … milestones and requirements. Lead team development, risk management, and reporting to ensure successful deployment outcomes. Experience & Skills Required Demonstrated proficiency in overseeing complex project delivery, consistently achieving success from inception to completion. Proven ability to lead large, multifunctional teams with diverse skill sets. Skilled in leading high-performance teams more »

Manager You Will Have: * Technical background in Data Centre management * Flexibility to travel between sites * Mechanical or Electrical qualifications * Great technical knowledge coupled with service delivery skills * Be willing to travel between sites in and outside of Manchester when required *NOTE - Do not need to be based in … Manchester to apply! If you have any questions on the role please call Dea on 07458163032 . Keywords: Technical Contracts Manager, Data Centre, Service delivery manager, data centre contract manager, Hard technical facilities, contract manager, senior contracts manager, senior data centre contract manager, lead contract engineer, interior contracts … manager, head of data centre contracts, commercial manager, service delivery engineer, senior data centre manager, Key accounts service delivery, data centre engineering operations, chief engineer, data centre engineering manager, engineering supervisor, critical engineering leader, electrical engineer, mechanical engineer, Manchester, Greater Manchester, Castlefield, London, Kent, Crawley, Birmingham more »

other general areas. In addition, it will be expected that the post holder will be key in providing operational and managerial reporting information for Service Delivery and the Digital, Data & Technology (DDaT)Directorate. The role will work closely with the Head of Business Assurance and Digital Procurement Manager … and will gather, collate, analyse and present this data to Service Delivery and DDaT Directorate. This role assists with preparing financial management, will maintain databases including contracts, asset and software management. The role will be a key function in coordinating and planning of the DDaT function in order … role will work closely with the Head of Business Assurance and Digital Procurement Manager and will gather, collate, analyse and present this data to Service Delivery and DDaT Directorate. This role assists with preparing financial management, will maintain databases including contracts, asset and software management. The role will more »

Lead Solution Architect – Service Design Location – Warrington, Derby or Manchester Would you like to use your Service Architecture skills to deliver clean, affordable energy for all? The Lead Solution Architect - Service role reports directly to the Enterprise Architect Lead and operates within the Enterprise Architecture (EA) tower … fostering collaboration with the Service Delivery tower. This position is instrumental in bridging the gap between service design and delivery, ensuring that the architectural vision is translated into tangible service outcomes that align with the broader enterprise objectives. Why has the role become available? As … the Lead Solution Architect you will be the first dedicated Solution Architect in the Service Delivery function. What will you be doing? The Lead Solution Architect – Service Design will play a crucial role in segmenting core service components by conceptualizing, designing, and implementing comprehensive service more »

sound knowledge of the airline, airport and ground travel operations industry or maybe you’re working within a B2B Account Management and/or Service Delivery role within the Aviation/Ground Transport sector. Hybrid working you'll be based in the North West of England with your … internationally across multiple sectors offering leading organisations from a diverse range of industries first class services to their passengers and staff. This leading travel service and support brand are a fun and approachable group with a culture focused on autonomy and transparency, meaning that they work hard to make … the business have created this fantastic new opportunity for an enthusiastic and driven Aviation/Airline Account Manager with experience and knowledge of operational service delivery with the Aviation/Airline/Airport/Ground Transport sectors based in North West England. A brief insight in to what more »

Service Architect (SC Eligible) PLEASE NOTE: We are looking for somebody who is free to start Immediately Position Overview We are seeking a highly skilled and experienced Service Architect to join our team. The ideal candidate will have a deep understanding of service-oriented architecture (SOA), cloud … services, and IT service management (ITSM). As a Service Architect, you will be responsible for designing, implementing, and managing our service architecture to ensure it meets the business needs and aligns with industry best practices. Key Responsibilities Design and Development: Develop and design service architectures … including SOA, microservices, and cloud services. Create high-level design artifacts, service models, and architectural blueprints. Ensure that the architecture is scalable, maintainable, and secure. Strategy and Planning: Define the service architecture strategy in alignment with business goals. Develop and maintain a roadmap for service architecture initiatives. more »