26 to 49 of 49 Customer Service Jobs in Northern Ireland

work/Tech bar Breakfix work/Tech bar What you'll do Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »

including rolled-up holiday pay) IR35 Status: Inside Location: Belfast Responsibilities: Perform a range of technical work activities either remotely or at a customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to communicate … on issues to meet business and customer requirements and to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain a consistent and effective contribution Ensure Department/Contract meets SLA performance targets … Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract Proven experience in IT Service environment Ideally certified in appropriate technologies (Dell and Windows) to ... more »

Are you passionate about providing exceptional client service? Do you thrive in a dynamic environment where you can make a real impact? We're looking for a Client Service Intermediate Analyst to join a great team! Job Purpose: As a Client Service Intermediate Analyst, you'll play … a crucial role in addressing external client issues and ensuring ongoing client service support. You'll collaborate with the Client Service team to provide solutions and support, making a difference to our global clients. Responsibilities : Client Portfolio Management: Manage a portfolio of high-profile global clients across ETD … written and verbal communication skills, with the ability to influence stakeholders. Analytical Acumen: Strong investigative and analytical skills. Client Focus: Consistently deliver high-quality customer service, building strong client relationships. Education : Bachelor's degree or equivalent experience. Sounds like a good fit for you - apply today! Hays Specialist more »

Salary: PAYE: £19.00 per hourLocation: Belfast Job responsibilities Perform technical work activities either remotely or on-site to meet business and customer requirements. Escalate issues following company processes to ensure customer demands are met. Communicate effectively on issues to prevent escalations. Provide excellent customer service for … internal and external customers. Adapt quickly to dynamic team environments. Ensure the department/contract meets SLA performance targets. Maintain and improve customer satisfaction levels. Adhere to policies and procedures. Keep skills up-to-date with IT industry standards relevant to the role/contract. Key Requirements (Qualifications and … Skills): Proven experience in an IT service environment Ideally certified in relevant technologies (e.g., Dell and Windows) to support business strategy. Demonstrates an analytical and systematic approach to resolving complex problems. Ability to engage and influence at various levels (internally and customer-facing). Works under general supervision more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … seen significant growth across our practices and our Service Reliability Group is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Responsible for the architecture, design, configuration, development, deployment, and maintenance more »

seeking a Senior Windows System Administrator with a strong background in the Windows server system space to carry out a broad range of operational service and support assignments. You'll manage, install, build, monitor and support the Microsoft windows Servers. You'll also be responsible for ensuring that the … tools products. Proven ability to learn new technologies quickly to a high level of proficiency. Strong problem-solving and troubleshooting skills. Excellent communication and customer service skills. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career. Assignments with global companies and opportunities more »

has celebrated over 27 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Liaise directly with customers to more »

Have the equivalent of five GCSEs at grade C or above and at least one-year administrative experience in an office environment. Have good customer service skills, along with excellent verbal and written communications skills. Be a good Team player with the ability to work on one's … requisitions for all staff within the section along with diary management of stakeholders. Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager. Delegate tasks to the office team in the absence of senior management. Attend monthly meetings with key stakeholders more »

Role Overview As a Service Desk Analyst, you will be the first point of contact for clients, providing critical support and ensuring the smooth operation of services. This role is pivotal in maintaining client satisfaction and operational efficiency. The ideal candidate will have previous experience in a service desk role within an enterprise environment, excellent problem-solving skills, and a proactive approach to customer service. Key Responsibilities Provide first-level support for all IT-related issues and service requests. Diagnose and resolve technical issues, escalating to higher support tiers when necessary. Manage and document all … service requests and incidents using IT Service Management (ITSM) tools. Ensure timely and effective communication with clients, keeping them informed of progress and any changes. Collaborate with other IT teams to identify and implement solutions to recurring issues. Maintain and update technical documentation and knowledge base articles. Assist more »

Building Materials, Building Products, Rainsceen, Faade, Cladding Location: Belfast Remuneration: £50,000 - £60,000 Benefits: Travel expenses paid, pension, health care, 2x death in service, 31 days annual leave (including bank holidays) The role of the Procurement Manager Construction Materials will involve: Procurement Manager position dealing with a high … quality of raw materials on time to the manufacturing facility Collaborate with supply chain teams across site materials planning, inventory, and logistics to achieve customer service levels and OTIF targets Development of a centralised procurement function for selected departmental overhead spend to drive synergies, quality and reduce costs more »

a UK wide supplier of building products who are seeking to recruit a Technical Sales Coordinator based at their Belfast branch. Trade counter sales & customer service (NO COLD CALLING OR HARD SELLING) The successful person will help coordinate the sales process for a range of customers, processing customer … as necessary, liaising with other departments for credit control and product availability & delivery coordination, liaising with suppliers for product information/availability & delivery coordination, customer services, general office duties and updating company systems. You'll also help maximise and further develop business opportunities for different product lines within the more »

user based support for Laptops, Devices, Printers etc. You will be part of the Tech Bar team who provide a 1st point of contact customer service and will guide the user through a fix for the issue at hand. And anything that needs further investigation can be escalated … to the Service Desk if needed. You will be responsible for supporting Windows based devices running Windows 7 and Windows 10, Windows 11 & Dell Skills Required: Fundamental IT Knowledge in Windows 7, Windows 10, Office 2016, Dell Dell & Windows troubleshooting experience ServiceNow or a similar ticketing system. If you more »

user based support for Laptops, Devices, Printers etc. You will be part of the Tech Bar team who provide a 1st point of contact customer service and will guide the user through a fix for the issue at hand. And anything that needs further investigation can be escalated … to the Service Desk if needed. You will be responsible for supporting Windows based devices running Windows 7 and Windows 10, Windows 11 & Dell Skills Required: Fundamental IT Knowledge in Windows 7, Windows 10, Office 2016, Dell Dell & Windows troubleshooting experience ServiceNow or a similar ticketing system. If you more »

staff members across multiple campuses - from delivering critical functions behind the scenes, to providing digital expertise and connectivity for campus events, and with dedicated customer service assisting staff and students in their work and studies. Our team of subject matter experts, digital professionals, engineers, business analysts, project managers … continuous availability, stability, resilience, security, and evolution of our digital and technical infrastructure. Digital Services at Ulster University is a vital and progressive professional service team central to enriching learning, research and campus life, supporting the environment in which academic excellence thrives. Explore opportunities to contribute your skills and more »

Have the equivalent of five GCSEs at grade C or above and at least one-year administrative experience in an office environment. Have good customer service skills, along with excellent verbal and written communications skills. Be a good Team player with the ability to work on one`s … requisitions for all staff within the section along with diary management of stakeholders. Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager. Delegate tasks to the office team in the absence of senior management. You will benefit from: Full training more »

Have the equivalent of five GCSEs at grade C or above and at least one-year administrative experience in an office environment. Have good customer service skills, along with excellent verbal and written communications skills. Be a good Team player with the ability to work on one's … requisitions for all staff within the section along with diary management of stakeholders. Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager. Delegate tasks to the office team in the absence of senior management. You will benefit from: Full training more »

health and safety procedures are always followed. Report instances of property at risk of being lost, stolen, damaged and/or vandalised. Provide exceptional customer service to clients, visitors, and staff Patrolling vehicles and on foot Alarm and cctv monitoring Lone worker checks Visitor and contractor management Essential … a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment Excellent communication skills and a strong customer focus Computer literate Flexible Able to work independently as well as part of a team No current criminal convictions. Punctual and reliable About Company more »

eager to embark on an exciting and rewarding career in Tech Sales, or looking for the next challenging career move? If you have strong customer service, relationship-building or strong communication skills, motivated to earn commission for the harder you work, this might be right opportunity for you more »

Door Sales Assistant, Face to Face Sales, Business Development Lead, Business Development Executive, SDR, Sales Development Representative, Direct Sales, Outreach Sales, Sales, Telesales Executive, Customer Service Adviser, charitable officer, call centre representative, may also be considered for this role more »

Field Service Engineer Do you fancy a change? Are you hands on and love life out on the open road? Do you have experience in mechanical engineering or any basic electrical knowledge and have helped to lead a team? Great! Because we are #hiring! Are you good at planning … Can we utilise your organisational skills? Do you take pride in your work? We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and we would love you to work within our Service Department to … maintain, repair, service and modifya range of other material handling equipment. Because we are independent every challenge is new and different, and we would really welcome your help. Skills and Experience You will have worked with material handling products or hold a senior engineering position and are looking for more »

for an experienced Assistant Centre Manager to join our fantastic team! This part-time post is a key role in enhancing the operational performance, customer experience and the ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices … locally, regionally and nationally by selling and marketing the product offering whilst enhancing its reputation for excellence. You will also deliver a market leading service to the Innovation Centre community in facilities, support and collaborative connections. This is a part-time role, working 22.5 hours per week. We are … quality of an Innovation Centre Previous experience in an office environment preferred Clearly identifiable leadership skills in order to manage a team within a service environment, ensuring overall performance is maximised Evidence of excellent negotiation skills within previous roles Able to communicate effectively and engaging with relevant stakeholders and more »

develop a network of contacts to attract new customers and identify new business opportunities. POSITION RELATIONSHIPS New Business Development Manager - Key Responsibilities: Provide exceptional customer service. Responsible for strategically targeting and connecting with business owners, IT managers/CTOs, procurement teams and high-level decision makers within those businesses … identify added-value opportunities with newly acquired customers. Actively source new customers and business opportunities, managing pipeline accordingly within the CRM system. Maintain a customer market intelligence database. Provide quotations, relevant information and data to potential customers as well as presentations, demonstrations and events. Liaise with other business functions … such as technical, sales and administration to ensure a seamless customer service. Participate in relevant sales and marketing events to promote the business. Develop and maintain professional working relationships with suppliers and key individuals within the industry. Keep abreast of developments regarding IT services/cyber security. Provide regular more »

as well as marketing via email, social media and general marketing and brand awareness activities. POSITION RELATIONSHIPS Events & Marketing Executive - Key Responsibilities: Provide exceptional customer service. Strategically advance plan, organise and execute multiple business events. Successfully present the LoughTec solutions portfolio to the market. Manage and identify added-value … opportunities with existing customers. Maintain a customer and market intelligence database. Provide relevant information and data to potential customers as well as presentations, demonstrations and events. Liaise with other business functions such as technical, sales and administration to ensure a seamless customer service. Participate in relevant sales and … role with a successful track record. Proven experience of acquiring new customers and nurturing existing customers whilst achieving and exceeding marketing driven targets. Maintain customer confidentiality at all times. Strong commercial acumen and customer focus. Ability to make decisions, meet targets and work under pressure. Excellent planning, multi more »

This is an opportunity to join a progressive group within Camlin, making full use of Camlin's innovative technology and instruments to provide a service to customers to identify and locate faults on the electricity supply network before customers are affected. The service currently operates 24/… and limitations of Camlin and other manufacturers' fault location and monitoring equipment Provide technical advice to customers on supported technologies Learn and utilise the customer's GIS systems to obtain cable and connection information Ensure active circuits have correct cable information added to the system Employ Camlin’s fault … communication skills Experience in Electrical Networks Willing to work shifts. DESIRED CRITERIA The following skills will be valuable but are not essential: Experience with customer relations, particularly in a service or support environment. Experience from an electrical background Willing to develop the skills required to take on additional more »