1 to 25 of 31 Customer Service Jobs in County Antrim

Customer Service Executive Location: Belfast Length: 3 Months Rate: £12.12 p/h PAYE (Approx. £25.2K per annum) Hours: 9am – 6pm Our client is a multinational hospitality FMCG business. Job description: The Customer Service Advisor is the first point of contact for customers, and is responsible … for delivering excellent customer service and ensuring all customer orders are delivered as requested (on time, in full). Key Accountabilities: Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Continuously improving service levels in cooperation with the internal teams and other parts of the business to strive for excellence in a highly competitive environment Reporting (daily, weekly and monthly reports) Continuously improve the customer service process Manage issue resolution for respective sales more »

Customer Service Executive - Belfast - £110 per day (inside IR35) - 3 months+ My client, a FTSE 100 company, is looking for a Customer Service Advisor to be the first point of contact for customers and to be responsible for delivering excellent customer service and ensuring … all customer orders are delivered as requested (on time, in full). Key Accountabilities Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Reporting (daily, weekly and monthly … reports) Continuously improve the customer service process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months Customer Service Experience in a busy customer more »

Customer Service Executive Location: Belfast Length: 4 Months Rate: £12.07 p/h PAYE (Approx. £21.9K per annum) Hours: 9am – 6pm This client is a multinational alcoholic beverages company, and one of the largest and most prominent spirits and beer producers globally. With a plethora of well-known … our company, for our people, our diversity, our brands, in how we perform and how we create shared value. About the function The IOI Customer Service Centre is a Centre Of Excellence within the organisation and ensures our customers receive a high level of customer satisfaction. The … Customer Services team, based in NI provide an inbound and outbound customer service to all the businesses Ireland Customers. About the role The role of a Customer Services Executive supports the On-Trade, Take Home Trade & Route To Market total beverage alcohol proposition and Consumer Care more »

Centre Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+ My client, a FTSE 100 company, is on the hunt for a Customer Service Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and outbound customer service to all customers. Role Type: Hybrid - minimum 2 days in the office Shift type: Mon-Friday 35 hours per week Work Location: Belfast. No on-site parking. No subsidised parking. About the role To ensure every Customer/Consumer receives excellent customer service and … supplies significantly to ensuring client maintains its position as supplier of choice. To build brilliant Customer/Consumer relationships that maximise the value created in every Customer/Consumer interaction. Take personal ownership of all Customer/Consumer queries & issues and act as first point of escalation more »

consumers in the construction market. They are looking for a someone to join their team to help grow and maintain the high quality of service that they offer through perfect customer service and high standards. This role requires you to receive calls taking customer information and … order. This vital role will be well suited to anyone with previous mechanical/plant hire background who is organised, hardworking and has strong customer service skills. For this vital role in their business infrastructure, it is important to have a strong level of IT skills. The Role … Logging Jobs/Delegating Jobs Resourcing/Searching for parts 20days holiday + 8bank holidays The Person: Organised Hardworking Strong IT knowledge/skills Customer Service Plant/Machine Hire experience (preferable) Keywords : Plant hire, organisation, IT, customer service, Belfast, Resourcing, Searching, mechanical hire, maintenance, construction more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »

Position: Inbound Customer Service Advisor Location: Hillview House, Newtownabbey, BT36 7LQ (ONSITE, THIS IS NOT A REMOTE ROLE) Salary: £15 per hour Hours: Full Time, 37.5 hours per week, Monday to Friday Shifts: Must be available between 8am-5pm Type: Temporary until Approx October 2024. We are currently … recruiting for Inbound Customer Service Advisors to work on an IT Service Desk in the Newtownabbey area. As a key representative of Capita, you will have the ability to always remain professional, remaining focused on the task in hand and working to a high standard. We are … tasks. You'll be part of a large team, all working together as one in an exciting, fast paced atmosphere. You will be providing customer support via a service desk providing ticket logging services, technical support and ticket resolution to a range of external customers within the education more »

internal sales team consisting of: 5 Sales Coordinators & 1 Sales Supervisor Develop KPIs and conduct regular meetings to ensure effective communication There will be customer facing elements including dealing with escalation queries Manage the quotation process across the team to ensure profitability The ideal applicant will be a Sales … Office Manager Architectural Mouldings products experience with: Must have 3 + years people management experience OR experience within a senior sales/customer service position directly supervising at least 2 people Must have customer service experience, dealing with service escalations Ideally have experience MDF/ more »

Role: Customer Service Associate Location: Belfast BT2 Salary: £25,838 Why Choose Us? Performance-based annual salary reviews, offering potential salary increases up to £3000 over three years. Flexible working options including remote work or office-based in multiple locations. Professional development opportunities and a people-focused environment. … Comprehensive employee benefits. Requirements: Familiarity with CRM systems. Proven experience in high-volume customer service. Relevant educational qualifications. Proficiency in data entry and retrieval software. Empathy and a customer-centric approach. Excellent organisational skills, with the ability to multitask and prioritise workloads. We celebrate diversity and are committed more »

a pivotal member of our Operations Team, you will play a crucial role in installing, configuring, testing, maintaining, and supporting Lava Group systems at customer sites. Your dedication to customer service will shine through as you provide top-notch on-site and remote technical support, ensuring that … customer issues are resolved promptly and satisfactorily. Your proactive mindset will drive you to implement contingency procedures, constantly striving to improve service quality. Additionally, you will have the opportunity to contribute to the ongoing development of our products by providing valuable feedback and ideas for improvement. The Individual … keen interest in IT. With at least 1+ years of experience in a technical support/installation role, preferably within electronics or Fire & Security service industries, you should be adept at using PC-based support tools. Your logical, methodical thinking coupled with creative problem-solving abilities will set you more »

we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people. We believe in continuously improving to make a real difference to the careers and … Cloud Applications Consulting, implementation and support services 3000 strong,€255m/£220m revenue business We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in … supporting Oracle, Microsoft and AWS technologies. We do this while maintaining our focus with core values of Honesty and Integrity, Personal Commitment, No Ego, Customer First, Excellence and Drive. Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we more »

new part time and permanent Business Support Executive They are looking for someone who has a proven track record in providing business support within customer service ideally with a demonstrable background in technical and/or security services The ideal candidate will have the confidence and ability to … the Head of Business Support in overseeing all aspects of the business support department and its processes for all Monitoring Services business streams Provide customer service and administrative support for the various services delivered by Monitoring Services Provide secretarial and administrative support to the Senior Management Team. Liaise … other teams to ensure an effective delivery of all services at all times Deal with and take ownership of enquiries from customers, ensuring excellent customer care and passing on to/liaising with the appropriate person if required. Act as the first point of contact for any complaints, ensuring more »

initially with likely extension Pay Rate: £24.18 per hour What you'll do Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »

Provider looking to recruit for a SC Cleared IT Support Technician. Key Responsibilities: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. Key Experience Required: Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business strategy more »

in Belfast. Breakfix work/Tech bar Breakfix work/Tech bar Responsibilities: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »

Opportunity: Service Controller Contract: Permanent Location: Lisburn Hours: Monday – Friday 40 hours per week. Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. We have a new opportunity for a Service Controller/Planner to join our Service … role criteria outlined below, please don't let that discourage you from applying. In this role you will be: Providing a high level of customer service through efficient control of our?Workshop/Field Engineers carrying out repairs and maintenance on equipment. Prioritising work requirements for Engineers and … Ensuring machines are serviced before going out on hire. Liaising with customers keeping them updated on progress of work. Providing administrative support related to service paperwork as required. Working collaboratively with team members within the service team and other departments. What will help you to excel in this more »

including rolled-up holiday pay) IR35 Status: Inside Location: Belfast Responsibilities: Perform a range of technical work activities either remotely or at a customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to communicate … on issues to meet business and customer requirements and to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain a consistent and effective contribution Ensure Department/Contract meets SLA performance targets … Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract Proven experience in IT Service environment Ideally certified in appropriate technologies (Dell and Windows) to support business strategy Demonstrate more »

Salary: PAYE: £19.00 per hourLocation: Belfast Job responsibilities Perform technical work activities either remotely or on-site to meet business and customer requirements. Escalate issues following company processes to ensure customer demands are met. Communicate effectively on issues to prevent escalations. Provide excellent customer service for … internal and external customers. Adapt quickly to dynamic team environments. Ensure the department/contract meets SLA performance targets. Maintain and improve customer satisfaction levels. Adhere to policies and procedures. Keep skills up-to-date with IT industry standards relevant to the role/contract. Key Requirements (Qualifications and … Skills): Proven experience in an IT service environment Ideally certified in relevant technologies (e.g., Dell and Windows) to support business strategy. Demonstrates an analytical and systematic approach to resolving complex problems. Ability to engage and influence at various levels (internally and customer-facing). Works under general supervision more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … seen significant growth across our practices and our Service Reliability Group is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Responsible for the architecture, design, configuration, development, deployment, and maintenance more »

seeking a Senior Windows System Administrator with a strong background in the Windows server system space to carry out a broad range of operational service and support assignments. You'll manage, install, build, monitor and support the Microsoft windows Servers. You'll also be responsible for ensuring that the … tools products. Proven ability to learn new technologies quickly to a high level of proficiency. Strong problem-solving and troubleshooting skills. Excellent communication and customer service skills. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career. Assignments with global companies and opportunities more »

has celebrated over 27 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Liaise directly with customers to more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We’re focused on our core values; using these we’ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »

line remote support * Escalation point for any escalated cases from 1st or 2nd Line. Dealing with complex issues until completion * Work to deliver on Service Level Agreements and ensuring that all support incidents are accurately recorded * Ensure support requests are logged correctly, and support cases are regularly updated * Develop … and maintain support documentation on customer sites as well as internal knowledge base * Responding professionally and delivering excellent customer service at all times Experience * Previous experience within an MSP * Experience supporting Office 365 and supporting products (Exchange Online, SharePoint etc) * Experience with Active Directory, DNS, DHCP and more »

to work at a Senior Executive Officer grade in their Transport Department based in Armagh. As, Transport Co-Ordinator you will provide an exceptional customer service experience, advice and assist officers, customers, the public and other professionals in respect of agreed aspects of the Transport Department as directed … the Programme Manager. You will be assigned a locality to work on ensuring effective management and organisational delivery of the Home to School Transport Service, ensuring suitable transport agreements are in place and recorded for pupils attending mainstream school whilst providing efficient administrative support for the daily functional and … or above), or equivalent and have a minimum of two years` experience of working in an administrative role in and office environment providing comprehensive service co-ordination and support directly to Senior Managers. OR Have a minimum of four years` experience working in an administrative role in an office more »

Have the equivalent of five GCSEs at grade C or above and at least one-year administrative experience in an office environment. Have good customer service skills, along with excellent verbal and written communications skills. Be a good Team player with the ability to work on one's … requisitions for all staff within the section along with diary management of stakeholders. Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager. Delegate tasks to the office team in the absence of senior management. Attend monthly meetings with key stakeholders more »