Service Delivery Jobs in London

Service Delivery
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 9 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 139 184 219
Rank change year-on-year +45 +35 -45
Permanent jobs citing Service Delivery 570 613 1,464
As % of all permanent jobs advertised in London 2.33% 1.95% 1.97%
As % of the Processes & Methodologies category 2.60% 2.05% 2.03%
Number of salaries quoted 366 473 951
10th Percentile £32,000 £32,400 £32,500
25th Percentile £47,039 £45,000 £47,500
Median annual salary (50th Percentile) £60,000 £65,000 £60,000
Median % change year-on-year -7.69% +8.33% +4.35%
75th Percentile £79,688 £85,000 £73,750
90th Percentile £95,000 £105,000 £92,000
England median annual salary £50,000 £52,500 £52,000
% change year-on-year -4.76% +0.96% +4.00%

All Process and Methodology Skills
London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,954 29,884 72,007
As % of all permanent jobs advertised in London 89.57% 95.13% 97.10%
Number of salaries quoted 15,939 21,954 34,489
10th Percentile £37,500 £42,500 £42,500
25th Percentile £51,250 £55,000 £53,750
Median annual salary (50th Percentile) £70,000 £75,000 £70,000
Median % change year-on-year -6.67% +7.14% -
75th Percentile £95,000 £95,000 £92,250
90th Percentile £115,000 £116,250 £110,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Delivery in London.

Salary trend for Service Delivery in London

Service Delivery
Salary Histogram in London

Salary distribution for jobs citing Service Delivery in London over the 6 months to 9 June 2024.

Salary histogram for Service Delivery in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +22 111 £65,000 -3.70% 29
South London +29 45 £47,500 +5.56% 8
West London -8 28 £57,500 +15.00% 15
North London +20 26 £55,000 +4.76% 1
East London +9 11 £55,000 +15.79% 10
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (5.09%) SharePoint
2 25 (4.39%) Microsoft Exchange
3 5 (0.88%) Exchange Server 2013
4 4 (0.70%) CMS
4 4 (0.70%) Exchange Server 2010
5 2 (0.35%) Skype for Business
6 1 (0.18%) Blackberry Enterprise Server
6 1 (0.18%) Documentum
6 1 (0.18%) IIS
Applications
1 21 (3.68%) Microsoft Office
2 19 (3.33%) Microsoft Excel
3 13 (2.28%) Microsoft PowerPoint
4 2 (0.35%) Microsoft Project
Business Applications
1 17 (2.98%) Dynamics CRM
2 4 (0.70%) Elite 3E
3 3 (0.53%) NetSuite
3 3 (0.53%) Remedy ITSM
4 2 (0.35%) Oracle EBS
4 2 (0.35%) SAP CX
4 2 (0.35%) SAP HCM
4 2 (0.35%) Workday HCM
5 1 (0.18%) NEC Housing
5 1 (0.18%) SAP ERP
Cloud Services
1 128 (22.46%) Azure
2 111 (19.47%) SaaS
3 110 (19.30%) Microsoft 365
4 59 (10.35%) Power Platform
5 26 (4.56%) PowerApps
6 23 (4.04%) AWS
7 20 (3.51%) Power Automate
8 19 (3.33%) Azure DevOps
9 17 (2.98%) Entra ID
10 9 (1.58%) Dynamics 365
11 8 (1.40%) OneDrive
11 8 (1.40%) PaaS
12 7 (1.23%) IaaS
13 6 (1.05%) Cloud Computing
14 5 (0.88%) Azure Synapse Analytics
15 4 (0.70%) Mimecast
15 4 (0.70%) Snowflake
15 4 (0.70%) WhatsApp
16 3 (0.53%) Google Workspace
16 3 (0.53%) Virtual Private Cloud
Communications & Networking
1 18 (3.16%) WAN
2 16 (2.81%) Firewall
3 10 (1.75%) TCP/IP
3 10 (1.75%) VPN
4 9 (1.58%) Internet
4 9 (1.58%) LAN
5 8 (1.40%) DNS
5 8 (1.40%) Wi-Fi
6 7 (1.23%) DHCP
6 7 (1.23%) Wireless
7 6 (1.05%) Cisco Firepower
7 6 (1.05%) Network Security
7 6 (1.05%) SD-WAN
8 4 (0.70%) Remote Desktop
8 4 (0.70%) SSL
9 3 (0.53%) F5 BIG-IP GTM
9 3 (0.53%) F5 BIG-IP LTM
9 3 (0.53%) Unified Communications
9 3 (0.53%) VoIP
9 3 (0.53%) VSAT
Database & Business Intelligence
1 38 (6.67%) Power BI
2 31 (5.44%) SQL Server
3 14 (2.46%) Relational Database
3 14 (2.46%) SQL Server Reporting Services
4 11 (1.93%) Azure SQL Database
5 6 (1.05%) SAP HANA
6 5 (0.88%) SQL Server Integration Services
7 4 (0.70%) BusinessObjects
7 4 (0.70%) Data Warehouse
8 3 (0.53%) DBAmp
8 3 (0.53%) GIS
8 3 (0.53%) Tableau
9 2 (0.35%) Data Lake
10 1 (0.18%) Azure SQL Data Warehouse
10 1 (0.18%) NoSQL
10 1 (0.18%) OLAP Cube
10 1 (0.18%) Oracle OWB
10 1 (0.18%) Qlik Sense
10 1 (0.18%) QlikView
10 1 (0.18%) SQL Server Analysis Services
Development Applications
1 10 (1.75%) Visual Studio
2 8 (1.40%) JIRA
3 3 (0.53%) Git
4 2 (0.35%) Selenium
4 2 (0.35%) Team Foundation Server
5 1 (0.18%) GitLab
5 1 (0.18%) Jenkins
General
1 234 (41.05%) Social Skills
2 178 (31.23%) Finance
3 112 (19.65%) Inclusion and Diversity
4 99 (17.37%) Law
5 53 (9.30%) Analytical Skills
6 44 (7.72%) Legal
7 35 (6.14%) Public Sector
8 24 (4.21%) Banking
9 21 (3.68%) Marketing
10 18 (3.16%) Local Government
11 17 (2.98%) Retail
12 15 (2.63%) Advertising
13 14 (2.46%) Presentation Skills
14 11 (1.93%) Influencing Skills
14 11 (1.93%) Telecoms
15 10 (1.75%) Financial Institution
15 10 (1.75%) Organisational Skills
15 10 (1.75%) Pharmaceutical
16 9 (1.58%) Investment Banking
17 6 (1.05%) Police
Job Titles
1 170 (29.82%) Service Manager
2 150 (26.32%) Delivery Manager
3 145 (25.44%) Service Delivery Manager
4 129 (22.63%) Senior
5 99 (17.37%) Senior Manager
6 91 (15.96%) Senior Delivery Manager
6 91 (15.96%) Senior Service Delivery Manager
6 91 (15.96%) Senior Service Manager
7 70 (12.28%) Lead
8 55 (9.65%) IT Manager
9 51 (8.95%) Analyst
10 48 (8.42%) Developer
11 36 (6.32%) IT Services Manager
12 25 (4.39%) IT Services Delivery Manager
13 23 (4.04%) IT Support
14 17 (2.98%) Power Platform Developer
14 17 (2.98%) Support Engineer
15 16 (2.81%) Consultant
16 15 (2.63%) Lead Developer
17 14 (2.46%) Administrator
Libraries, Frameworks & Software Standards
1 16 (2.81%) CSS
2 14 (2.46%) HTML
3 11 (1.93%) .NET
4 7 (1.23%) .NET Framework
4 7 (1.23%) ASP.NET
4 7 (1.23%) Web Services
5 3 (0.53%) .NET Core
5 3 (0.53%) ASP.NET MVC
6 2 (0.35%) 802.1X
6 2 (0.35%) AWS CDK
6 2 (0.35%) JSON
6 2 (0.35%) XML
7 1 (0.18%) ARM Templates
7 1 (0.18%) EDI
7 1 (0.18%) JSP
7 1 (0.18%) MDX
7 1 (0.18%) Node.js
7 1 (0.18%) Servlets
7 1 (0.18%) SOAP
7 1 (0.18%) YAML
Miscellaneous
1 27 (4.74%) Management Information System
2 24 (4.21%) Self-Motivation
3 13 (2.28%) Mainframe
4 10 (1.75%) CMDB
4 10 (1.75%) Hedge funds
4 10 (1.75%) Onboarding
4 10 (1.75%) Product Ownership
5 8 (1.40%) NHS
6 7 (1.23%) Data Centre
6 7 (1.23%) Hybrid Cloud
7 5 (0.88%) Enterprise Software
7 5 (0.88%) FMCG
7 5 (0.88%) iPhone
7 5 (0.88%) Public Cloud
8 4 (0.70%) Cloud Native
8 4 (0.70%) Enterprise Cloud
8 4 (0.70%) Freedom of Information
8 4 (0.70%) IBM Mainframe
8 4 (0.70%) PMI
9 3 (0.53%) Cyber Kill Chain
Operating Systems
1 78 (13.68%) Windows
2 19 (3.33%) Windows 10
3 17 (2.98%) Windows Server
4 10 (1.75%) Windows Server 2012
5 8 (1.40%) Windows Server 2008
5 8 (1.40%) Windows Server 2019
6 7 (1.23%) Apple iOS
6 7 (1.23%) Windows Server 2016
7 5 (0.88%) Linux
7 5 (0.88%) Mac OS X
8 3 (0.53%) Mac OS
9 2 (0.35%) VMS
9 2 (0.35%) Windows 7
10 1 (0.18%) OpenVMS
10 1 (0.18%) Unix
Processes & Methodologies
1 184 (32.28%) ITIL
2 121 (21.23%) Mentoring
3 102 (17.89%) ITSM
4 100 (17.54%) Service Management
5 91 (15.96%) Problem-Solving
6 88 (15.44%) Performance Management
7 87 (15.26%) Contract Negotiation
8 78 (13.68%) Customer Service
9 67 (11.75%) Change Management
10 60 (10.53%) Project Management
11 55 (9.65%) Agile
11 55 (9.65%) Collaborative Working
12 54 (9.47%) Continuous Improvement
13 40 (7.02%) Roadmaps
14 39 (6.84%) Incident Management
15 38 (6.67%) Business Intelligence
16 37 (6.49%) Project Delivery
17 35 (6.14%) Cybersecurity
18 32 (5.61%) Stakeholder Management
19 31 (5.44%) Information Security
Programming Languages
1 38 (6.67%) SQL
2 30 (5.26%) PowerShell
3 16 (2.81%) T-SQL
4 13 (2.28%) COBOL
4 13 (2.28%) JavaScript
5 11 (1.93%) C#
6 6 (1.05%) Python
7 3 (0.53%) Bash
7 3 (0.53%) Java
7 3 (0.53%) Scala
8 2 (0.35%) Data Analysis Expressions
9 1 (0.18%) TypeScript
9 1 (0.18%) VB.NET
Qualifications
1 87 (15.26%) Degree
2 50 (8.77%) Security Cleared
3 27 (4.74%) ITIL Certification
4 23 (4.04%) CTC Cleared
5 20 (3.51%) Cisco Certification
6 13 (2.28%) CCNA
7 12 (2.11%) CCNP
8 10 (1.75%) DBS Check
9 9 (1.58%) CISSP
9 9 (1.58%) Computer Science Degree
9 9 (1.58%) SC Cleared
10 7 (1.23%) Master's Degree
10 7 (1.23%) PMI Certification
11 6 (1.05%) CEH
11 6 (1.05%) DV Cleared
11 6 (1.05%) Microsoft Certification
12 4 (0.70%) ITIL Foundation Certificate
12 4 (0.70%) PMP
12 4 (0.70%) TOGAF Certification
13 3 (0.53%) Azure Certification
Quality Assurance & Compliance
1 110 (19.30%) SLA
2 12 (2.11%) ISO/IEC 27001
3 11 (1.93%) GDPR
3 11 (1.93%) QA
4 10 (1.75%) Data Quality
5 6 (1.05%) PMO
6 5 (0.88%) Accessibility
6 5 (0.88%) COBIT
6 5 (0.88%) NIST
6 5 (0.88%) PCI DSS
7 4 (0.70%) GRC
8 3 (0.53%) Cyber Essentials
8 3 (0.53%) ISO 9001
9 2 (0.35%) Actionable Recommendations
9 2 (0.35%) GLBA
9 2 (0.35%) NEBOSH
10 1 (0.18%) Cyber Essentials PLUS
10 1 (0.18%) HMG Security Policy Framework
10 1 (0.18%) PMBOK
System Software
1 65 (11.40%) Active Directory
2 9 (1.58%) VMware Infrastructure
3 6 (1.05%) Virtual Desktop
3 6 (1.05%) vSphere
4 4 (0.70%) Firmware
5 3 (0.53%) Docker
5 3 (0.53%) Hyper-V
5 3 (0.53%) Virtual Machines
6 2 (0.35%) Embedded Firmware
6 2 (0.35%) XenApp
7 1 (0.18%) Veritas Cluster Server
7 1 (0.18%) VMware ESXi
7 1 (0.18%) VMware NSX
Systems Management
1 24 (4.21%) Microsoft Intune
2 19 (3.33%) SCCM
3 6 (1.05%) NetBackup
4 5 (0.88%) FortiGate
5 4 (0.70%) Jamf Pro
6 3 (0.53%) Kubernetes
6 3 (0.53%) Terraform
7 2 (0.35%) McAfee ePO
7 2 (0.35%) WSUS
8 1 (0.18%) Microsoft Clustering
8 1 (0.18%) Norton AntiVirus
8 1 (0.18%) OfficeScan
8 1 (0.18%) SCOM
8 1 (0.18%) Symantec Enterprise Vault
8 1 (0.18%) Trend Micro Deep Security
8 1 (0.18%) vCenter Server
8 1 (0.18%) WMI
Vendors
1 233 (40.88%) Microsoft
2 122 (21.40%) ServiceNow
3 80 (14.04%) Dell
4 23 (4.04%) Cisco
4 23 (4.04%) VMware
5 22 (3.86%) iManage
6 19 (3.33%) Oracle
7 16 (2.81%) SAP
8 15 (2.63%) Apple
9 14 (2.46%) Aderant
10 13 (2.28%) Unisys
11 11 (1.93%) Google
12 9 (1.58%) CheckPoint
13 7 (1.23%) Meraki
13 7 (1.23%) Palo Alto
13 7 (1.23%) Salesforce
14 6 (1.05%) Intapp
14 6 (1.05%) Sun
15 5 (0.88%) Citrix
15 5 (0.88%) Genesys