Support Analyst Jobs in the East Midlands

Support Analyst
England > East Midlands

The median Support Analyst salary in the East Midlands is £27,500 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 128 133 90
Rank change year-on-year +5 -43 +39
Permanent jobs requiring a Support Analyst 81 41 119
As % of all permanent jobs advertised in the East Midlands 1.54% 1.53% 3.32%
As % of the Job Titles category 1.63% 1.73% 3.49%
Number of salaries quoted 64 38 96
10th Percentile £25,000 £22,525 £23,000
25th Percentile £25,500 £25,000 £24,000
Median annual salary (50th Percentile) £27,500 £27,000 £28,500
Median % change year-on-year +1.85% -5.26% +3.64%
75th Percentile £35,625 £33,438 £30,250
90th Percentile £43,250 £37,250 £34,625
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -

All Permanent IT Job Vacancies
East Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 4,963 2,368 3,412
% of permanent jobs with a recognized job title 94.34% 88.46% 95.15%
Number of salaries quoted 3,439 1,246 2,114
10th Percentile £25,750 £26,250 £25,659
25th Percentile £31,750 £36,250 £33,750
Median annual salary (50th Percentile) £43,500 £51,786 £47,500
Median % change year-on-year -16.00% +9.02% +8.57%
75th Percentile £56,000 £63,750 £60,000
90th Percentile £70,000 £75,000 £72,500
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Support Analyst in the East Midlands

Support Analyst
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Support Analyst in the East Midlands.

Salary trend for Support Analyst in the East Midlands

Support Analyst
Salary Histogram in the East Midlands

Salary distribution for jobs citing Support Analyst in the East Midlands over the 6 months to 9 June 2024.

Salary histogram for Support Analyst in the East Midlands

Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East Midlands region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire -11 20 £33,500 -8.22%
Northamptonshire -12 20 £28,500 +5.56% 3
Lincolnshire +2 19 £27,000 +12.39%
Leicestershire -10 14 £31,500 +26.00% 2
Derbyshire -5 7 £33,250 +23.15% 3
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 9 June 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Support Analyst in the job title.

1 22 (27.16%) Microsoft
2 21 (25.93%) Active Directory
3 18 (22.22%) Windows
3 18 (22.22%) Customer Service
4 16 (19.75%) Problem-Solving
4 16 (19.75%) Social Skills
4 16 (19.75%) Microsoft 365
5 14 (17.28%) Microsoft Office
6 13 (16.05%) Windows Server
7 11 (13.58%) Microsoft Exchange
8 10 (12.35%) SLA
8 10 (12.35%) SQL
8 10 (12.35%) Azure
9 9 (11.11%) Degree
9 9 (11.11%) SharePoint
9 9 (11.11%) VPN
10 8 (9.88%) Internet
10 8 (9.88%) German Language
11 7 (8.64%) Mobile App
12 6 (7.41%) OLE
12 6 (7.41%) Broadband
12 6 (7.41%) Dynamics 365
12 6 (7.41%) Collaborative Working
12 6 (7.41%) Power Platform
13 5 (6.17%) PowerApps
13 5 (6.17%) Google Sheets
13 5 (6.17%) Self-Motivation
13 5 (6.17%) Computer Science Degree
13 5 (6.17%) Mentoring
13 5 (6.17%) Driving Licence

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (13.58%) Microsoft Exchange
2 9 (11.11%) SharePoint
Applications
1 14 (17.28%) Microsoft Office
2 2 (2.47%) Spreadsheet
Business Applications
1 2 (2.47%) Dynamics GP
1 2 (2.47%) Dynamics NAV
Cloud Services
1 16 (19.75%) Microsoft 365
2 10 (12.35%) Azure
3 6 (7.41%) Dynamics 365
3 6 (7.41%) Power Platform
4 5 (6.17%) Google Sheets
4 5 (6.17%) PowerApps
5 4 (4.94%) Entra ID
6 1 (1.23%) WhatsApp
Communications & Networking
1 9 (11.11%) VPN
2 8 (9.88%) Internet
3 6 (7.41%) Broadband
4 4 (4.94%) Firewall
5 2 (2.47%) DHCP
5 2 (2.47%) DNS
5 2 (2.47%) SMTP
6 1 (1.23%) VLAN
6 1 (1.23%) Wireless
Database & Business Intelligence
1 3 (3.70%) SQL Server
2 1 (1.23%) Power BI
Development Applications
1 1 (1.23%) Eclipse
General
1 16 (19.75%) Social Skills
2 8 (9.88%) German Language
3 5 (6.17%) Inclusion and Diversity
4 4 (4.94%) Manufacturing
4 4 (4.94%) Marketing
4 4 (4.94%) Retail
5 3 (3.70%) Finance
6 2 (2.47%) Analytical Skills
6 2 (2.47%) Legal
6 2 (2.47%) Local Government
6 2 (2.47%) Presentation Skills
7 1 (1.23%) Law
7 1 (1.23%) Organisational Skills
7 1 (1.23%) Public Sector
Libraries, Frameworks & Software Standards
1 6 (7.41%) OLE
2 2 (2.47%) EDI
2 2 (2.47%) JSON
2 2 (2.47%) MAPI
Miscellaneous
1 7 (8.64%) Mobile App
2 5 (6.17%) Driving Licence
2 5 (6.17%) Self-Motivation
3 2 (2.47%) Cloud Native
3 2 (2.47%) IoT
4 1 (1.23%) Enterprise Software
4 1 (1.23%) Operational Technology
Operating Systems
1 18 (22.22%) Windows
2 13 (16.05%) Windows Server
3 3 (3.70%) Windows 10
4 1 (1.23%) Linux
4 1 (1.23%) Windows 7
Processes & Methodologies
1 18 (22.22%) Customer Service
2 16 (19.75%) Problem-Solving
3 6 (7.41%) Collaborative Working
4 5 (6.17%) Computer Science
4 5 (6.17%) Mentoring
5 4 (4.94%) CRM
5 4 (4.94%) Customer-Centricity
5 4 (4.94%) Logistics
5 4 (4.94%) Process Improvement
6 3 (3.70%) ERP
6 3 (3.70%) ITIL
7 2 (2.47%) Coaching
7 2 (2.47%) Continuous Improvement
7 2 (2.47%) Information Security
7 2 (2.47%) IT Strategy
7 2 (2.47%) Performance Monitoring
7 2 (2.47%) Root Cause Analysis
7 2 (2.47%) Service Delivery
7 2 (2.47%) Stakeholder Engagement
7 2 (2.47%) Supply Chain Management
Programming Languages
1 10 (12.35%) SQL
2 2 (2.47%) JavaScript
3 1 (1.23%) C++
3 1 (1.23%) Java
3 1 (1.23%) PL/SQL
3 1 (1.23%) Python
3 1 (1.23%) T-SQL
Qualifications
1 9 (11.11%) Degree
2 5 (6.17%) Computer Science Degree
3 3 (3.70%) Microsoft Certification
4 2 (2.47%) ITIL Certification
4 2 (2.47%) MCSA
5 1 (1.23%) ITIL Foundation Certificate
5 1 (1.23%) MCSE
Quality Assurance & Compliance
1 10 (12.35%) SLA
System Software
1 21 (25.93%) Active Directory
2 1 (1.23%) Hyper-V
2 1 (1.23%) VMware Infrastructure
Systems Management
1 2 (2.47%) Microsoft Intune
Vendors
1 22 (27.16%) Microsoft
2 5 (6.17%) Google
3 2 (2.47%) Freshdesk
3 2 (2.47%) Remedy
3 2 (2.47%) ServiceNow
4 1 (1.23%) Guidewire
4 1 (1.23%) Salesforce
4 1 (1.23%) VMware