1st Line Service Desk Analyst Jobs in Northern Ireland

First Line Service Desk Analyst
UK > Northern Ireland

The median First Line Service Desk Analyst salary in Northern Ireland is £31,500 per year, according to job vacancies posted during the 6 months leading to 11 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 76 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Service Desk Analyst 2 0 0
As % of all permanent jobs advertised in Northern Ireland 0.26% - -
As % of the Job Titles category 0.27% - -
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £28,250 - -
Median annual salary (50th Percentile) £31,500 - -
75th Percentile £34,750 - -
90th Percentile - - -
UK median annual salary £24,500 £25,000 £23,793
% change year-on-year -2.00% +5.07% +3.45%

All Permanent IT Job Vacancies
Northern Ireland

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Northern Ireland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Northern Ireland with a recognized job title 741 796 733
% of permanent jobs with a recognized job title 95.61% 94.99% 95.69%
Number of salaries quoted 366 456 355
10th Percentile £30,000 £31,250 £27,500
25th Percentile £38,750 £37,000 £33,250
Median annual salary (50th Percentile) £55,000 £50,000 £46,000
Median % change year-on-year +10.00% +8.70% +15.00%
75th Percentile £65,000 £62,500 £58,750
90th Percentile £87,500 £72,500 £65,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

1st Line Service Desk Analyst
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Service Desk Analyst within the Northern Ireland region over the 6 months to 11 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
County Antrim - 2 £31,500 -
1st Line Service Desk Analyst
UK

1st Line Service Desk Analyst Skill Set
Top 17 Co-occurring Skills and Capabilities in Northern Ireland

For the 6 months to 11 June 2024, 1st Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northern Ireland region featuring 1st Line Service Desk Analyst in the job title.

1 2 (100.00%) SAP
1 2 (100.00%) SharePoint
1 2 (100.00%) Business Intelligence
1 2 (100.00%) Microsoft
1 2 (100.00%) Electronics
1 2 (100.00%) Telecoms
1 2 (100.00%) Finance
1 2 (100.00%) Manufacturing
1 2 (100.00%) Programme Management
1 2 (100.00%) Incident Management
1 2 (100.00%) Marketing
1 2 (100.00%) Digital Marketing
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Mentoring
1 2 (100.00%) Coaching
1 2 (100.00%) Public Sector
1 2 (100.00%) Customer Experience

1st Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) SharePoint
Cloud Services
1 2 (100.00%) Microsoft 365
General
1 2 (100.00%) Electronics
1 2 (100.00%) Finance
1 2 (100.00%) Manufacturing
1 2 (100.00%) Marketing
1 2 (100.00%) Public Sector
1 2 (100.00%) Telecoms
Processes & Methodologies
1 2 (100.00%) Business Intelligence
1 2 (100.00%) Coaching
1 2 (100.00%) Customer Experience
1 2 (100.00%) Digital Marketing
1 2 (100.00%) Incident Management
1 2 (100.00%) Mentoring
1 2 (100.00%) Programme Management
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) SAP