Service Delivery Manager Jobs in England

Service Delivery Manager
UK > England

The median Service Delivery Manager salary in England is £50,000 per year, according to job vacancies posted during the 6 months leading to 11 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 478 734 865
Rank change year-on-year +256 +131 -173
Permanent jobs requiring a Service Delivery Manager 416 165 322
As % of all permanent jobs advertised in England 0.44% 0.20% 0.22%
As % of the Job Titles category 0.46% 0.22% 0.23%
Number of salaries quoted 248 136 291
10th Percentile £32,925 £42,360 £41,250
25th Percentile £40,000 £51,250 £48,000
Median annual salary (50th Percentile) £50,000 £62,500 £60,000
Median % change year-on-year -20.00% +4.17% +14.29%
75th Percentile £65,000 £71,500 £70,000
90th Percentile £73,512 £95,000 £78,750
UK median annual salary £49,000 £60,000 £58,250
% change year-on-year -18.33% +3.00% +10.95%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 90,043 75,204 138,046
% of permanent jobs with a recognized job title 94.61% 91.22% 95.88%
Number of salaries quoted 65,775 49,529 75,271
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,331 £60,000
Median % change year-on-year -12.98% +0.55% +9.09%
75th Percentile £70,000 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Delivery Manager
Job Vacancy Trend in England

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Delivery Manager in England

Service Delivery Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Delivery Manager in England.

Salary trend for Service Delivery Manager in England

Service Delivery Manager
Salary Histogram in England

Salary distribution for jobs citing Service Delivery Manager in England over the 6 months to 11 June 2024.

Salary histogram for Service Delivery Manager in England

Service Delivery Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the England region over the 6 months to 11 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +171 146 £61,250 -14.34% 12
South East +29 73 £43,500 -28.98% 9
North of England +52 56 £47,500 -5.00% 5
South West -9 53 £40,000 -27.27% 4
Midlands +9 51 £47,250 -27.31% 6
West Midlands +6 36 £60,000 -7.69% 3
Yorkshire +73 31 £47,500 -5.00% 3
East of England +16 28 £40,000 +10.34% 2
North West -4 25 £47,500 -13.64% 2
East Midlands -22 15 £35,000 -39.13% 3
Service Delivery Manager
UK

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 11 June 2024, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Delivery Manager in the job title.

1 416 (100.00%) Service Delivery
2 173 (41.59%) Social Skills
3 149 (35.82%) SLA
4 144 (34.62%) Finance
5 133 (31.97%) Microsoft
6 118 (28.37%) Mentoring
7 115 (27.64%) Contract Negotiation
8 114 (27.40%) ITIL
9 113 (27.16%) ServiceNow
10 106 (25.48%) Law
11 103 (24.76%) Performance Management
12 102 (24.52%) Inclusion and Diversity
13 101 (24.28%) SaaS
14 96 (23.08%) Service Management
15 95 (22.84%) Dell
16 59 (14.18%) ITSM
17 48 (11.54%) Customer Service
18 42 (10.10%) Stakeholder Management
19 39 (9.38%) Degree
19 39 (9.38%) Incident Management
19 39 (9.38%) Project Management
20 35 (8.41%) Line Management
20 35 (8.41%) Microsoft 365
21 30 (7.21%) ERP
22 29 (6.97%) CRM
22 29 (6.97%) Public Sector
22 29 (6.97%) Problem-Solving
23 28 (6.73%) Service Delivery Management
24 27 (6.49%) ITIL Certification
24 27 (6.49%) Incident Response

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (0.48%) Confluence
1 2 (0.48%) Microsoft Exchange
2 1 (0.24%) SharePoint
Applications
1 23 (5.53%) Microsoft Office
2 18 (4.33%) Microsoft Excel
3 8 (1.92%) Microsoft PowerPoint
Business Applications
1 6 (1.44%) Dynamics CRM
2 5 (1.20%) SAP ERP
3 1 (0.24%) Oracle ERP
3 1 (0.24%) SAP HR
Cloud Services
1 101 (24.28%) SaaS
2 35 (8.41%) Microsoft 365
3 12 (2.88%) Azure
4 6 (1.44%) Power Platform
5 2 (0.48%) Google Docs
6 1 (0.24%) Entra ID
6 1 (0.24%) Google Workspace
6 1 (0.24%) PaaS
Communications & Networking
1 10 (2.40%) Wi-Fi
2 2 (0.48%) Firewall
2 2 (0.48%) Internet
2 2 (0.48%) NAS
2 2 (0.48%) VSAT
3 1 (0.24%) DHCP
3 1 (0.24%) DNS
3 1 (0.24%) LAN
3 1 (0.24%) WAN
Database & Business Intelligence
1 12 (2.88%) SQL Server
2 6 (1.44%) Power BI
2 6 (1.44%) SAP HANA
Development Applications
1 3 (0.72%) JIRA
2 2 (0.48%) Bitbucket
2 2 (0.48%) GitLab
General
1 173 (41.59%) Social Skills
2 144 (34.62%) Finance
3 106 (25.48%) Law
4 102 (24.52%) Inclusion and Diversity
5 29 (6.97%) Public Sector
6 20 (4.81%) Retail
7 19 (4.57%) Analytical Skills
8 18 (4.33%) Telecoms
9 16 (3.85%) Influencing Skills
10 15 (3.61%) Spanish Language
11 8 (1.92%) Documentation Skills
11 8 (1.92%) French Language
12 7 (1.68%) Legal
13 6 (1.44%) Manufacturing
13 6 (1.44%) Pharmaceutical
14 5 (1.20%) Presentation Skills
15 3 (0.72%) Banking
15 3 (0.72%) Marketing
16 2 (0.48%) Advertising
17 1 (0.24%) Billing
Libraries, Frameworks & Software Standards
1 16 (3.85%) EDI
2 3 (0.72%) CSS
3 2 (0.48%) .NET
3 2 (0.48%) RESTful
Miscellaneous
1 17 (4.09%) Onboarding
2 16 (3.85%) Driving Licence
3 12 (2.88%) Self-Motivation
4 6 (1.44%) Management Information System
5 4 (0.96%) Cyber Threat
6 3 (0.72%) Cyber Kill Chain
6 3 (0.72%) Mobile App
6 3 (0.72%) Product Ownership
6 3 (0.72%) Team-Oriented Environment
7 2 (0.48%) Greenfield Project
7 2 (0.48%) Security Operations Centre
8 1 (0.24%) Data Centre
8 1 (0.24%) IoT
8 1 (0.24%) Legacy Systems
8 1 (0.24%) Operational Technology
8 1 (0.24%) PMI
Operating Systems
1 19 (4.57%) Windows
2 2 (0.48%) Windows Server
Processes & Methodologies
1 416 (100.00%) Service Delivery
2 118 (28.37%) Mentoring
3 115 (27.64%) Contract Negotiation
4 114 (27.40%) ITIL
5 103 (24.76%) Performance Management
6 96 (23.08%) Service Management
7 59 (14.18%) ITSM
8 48 (11.54%) Customer Service
9 42 (10.10%) Stakeholder Management
10 39 (9.38%) Incident Management
10 39 (9.38%) Project Management
11 35 (8.41%) Line Management
12 30 (7.21%) ERP
13 29 (6.97%) CRM
13 29 (6.97%) Problem-Solving
14 28 (6.73%) Service Delivery Management
15 27 (6.49%) Incident Response
16 23 (5.53%) Computer Science
16 23 (5.53%) Continuous Improvement
17 22 (5.29%) B2B
Programming Languages
1 10 (2.40%) C#
2 8 (1.92%) Java
2 8 (1.92%) Python
3 2 (0.48%) JavaScript
3 2 (0.48%) SQL
Qualifications
1 39 (9.38%) Degree
2 27 (6.49%) ITIL Certification
3 18 (4.33%) Security Cleared
4 15 (3.61%) Computer Science Degree
5 4 (0.96%) SC Cleared
6 1 (0.24%) CCNA
6 1 (0.24%) Cisco Certification
6 1 (0.24%) DBS Check
6 1 (0.24%) ITIL Foundation Certificate
6 1 (0.24%) JNCIA
6 1 (0.24%) PMI Certification
Quality Assurance & Compliance
1 149 (35.82%) SLA
2 15 (3.61%) Accessibility
3 7 (1.68%) GDPR
4 3 (0.72%) Cyber Essentials
4 3 (0.72%) QA
5 2 (0.48%) COBIT
5 2 (0.48%) NIST
6 1 (0.24%) ISO 9001
6 1 (0.24%) ISO/IEC 27001
6 1 (0.24%) PCI DSS
System Software
1 5 (1.20%) Active Directory
2 3 (0.72%) Virtual Servers
3 2 (0.48%) Hyper-V
4 1 (0.24%) Virtual Machines
4 1 (0.24%) VMware Infrastructure
Systems Management
1 1 (0.24%) Jamf Pro
1 1 (0.24%) Microsoft Intune
Vendors
1 133 (31.97%) Microsoft
2 113 (27.16%) ServiceNow
3 95 (22.84%) Dell
4 15 (3.61%) Salesforce
5 14 (3.37%) SAP
6 8 (1.92%) Apple
7 7 (1.68%) Google
8 6 (1.44%) Oracle
9 4 (0.96%) Computacenter
9 4 (0.96%) ConnectWise
10 3 (0.72%) Genesys
11 2 (0.48%) iManage
11 2 (0.48%) VMware
12 1 (0.24%) Cadence