1st/2nd Line Support Analyst Jobs in the East Midlands

1st/2nd Line Support Analyst
England > East Midlands

The median 1st/2nd Line Support Analyst salary in the East Midlands is £28,500 per year, according to job vacancies posted during the 6 months leading to 11 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 207 170 194
Rank change year-on-year -37 +24 -33
Permanent jobs requiring a 1st/2nd Line Support Analyst 2 3 8
As % of all permanent jobs advertised in the East Midlands 0.038% 0.11% 0.22%
As % of the Job Titles category 0.040% 0.13% 0.23%
Number of salaries quoted 2 2 8
10th Percentile - £22,425 £22,000
25th Percentile £27,750 £23,063 £23,125
Median annual salary (50th Percentile) £28,500 £25,750 £24,000
Median % change year-on-year +10.68% +7.29% -8.57%
75th Percentile £29,250 £28,063 £25,250
90th Percentile - £28,475 £26,000
England median annual salary £30,750 £29,000 £26,000
% change year-on-year +6.03% +11.54% +6.78%

All Permanent IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 5,031 2,366 3,422
% of permanent jobs with a recognized job title 94.34% 88.48% 95.11%
Number of salaries quoted 3,488 1,250 2,108
10th Percentile £25,750 £26,250 £25,711
25th Percentile £31,750 £36,250 £33,750
Median annual salary (50th Percentile) £44,050 £52,125 £47,500
Median % change year-on-year -15.49% +9.74% +9.20%
75th Percentile £56,000 £63,750 £60,000
90th Percentile £70,000 £75,000 £72,500
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

1st/2nd Line Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured 1st/2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for 1st/2nd Line Support Analyst in the East Midlands

1st/2nd Line Support Analyst
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing 1st/2nd Line Support Analyst in the East Midlands.

Salary trend for 1st/2nd Line Support Analyst in the East Midlands

1st/2nd Line Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support Analyst within the East Midlands region over the 6 months to 11 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Northamptonshire - 2 £28,500 -
1st/2nd Line Support Analyst
England

1st/2nd Line Support Analyst Skill Set
Top 6 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 11 June 2024, 1st/2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring 1st/2nd Line Support Analyst in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) Active Directory
1 2 (100.00%) Driving Licence
1 2 (100.00%) Windows Server
1 2 (100.00%) Problem-Solving

1st/2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) Microsoft Exchange
Miscellaneous
1 2 (100.00%) Driving Licence
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Problem-Solving
System Software
1 2 (100.00%) Active Directory