IT Services Manager Contracts

IT Service Manager
UK

The median IT Service Manager daily rate in the UK is £550 according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 515 594 672
Rank change year-on-year +79 +78 0
Contract jobs requiring an IT Services Manager 64 90 169
As % of all contract jobs advertised in the UK 0.15% 0.16% 0.19%
As % of the Job Titles category 0.16% 0.17% 0.20%
Number of daily rates quoted 31 76 124
10th Percentile £425 £356 £326
25th Percentile £513 £418 £411
Median daily rate (50th Percentile) £550 £475 £525
Median % change year-on-year +15.79% -9.52% +6.33%
75th Percentile £638 £575 £596
90th Percentile £675 £681 £642
UK excluding London median daily rate £551 £445 £511
% change year-on-year +23.71% -12.88% +9.26%
Number of hourly rates quoted 4 1 6
10th Percentile - - £18.45
25th Percentile £21.19 £56.25 £20.24
Median hourly rate £28.06 £57.50 £25.25
Median % change year-on-year -51.21% +127.72% -22.57%
75th Percentile £33.88 £58.75 £33.15
90th Percentile £34.48 - £35.91
UK excluding London median hourly rate £22.56 - £23.50
% change year-on-year - - -27.94%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,001 53,325 83,708
% of contract IT jobs with a recognized job title 92.83% 94.58% 95.35%
Number of daily rates quoted 25,880 37,256 59,003
10th Percentile £280 £313 £315
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +7.69%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +9.45%
Number of hourly rates quoted 2,851 1,473 1,957
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.06 £15.90
Median hourly rate £37.50 £45.00 £25.00
Median % change year-on-year -16.67% +80.00% +14.34%
75th Percentile £61.60 £65.75 £49.41
90th Percentile £73.75 £76.45 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

IT Services Manager
Job Vacancy Trend

Job postings that featured IT Services Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Services Manager in the UK

IT Services Manager
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Services Manager.

Daily rate trend for IT Services Manager in the UK

IT Services Manager
Daily Rate Histogram

Daily rate distribution for jobs citing IT Services Manager over the 6 months to 2 June 2024.

Daily rate histogram for IT Services Manager in the UK

IT Services Manager
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Services Manager.

Hourly rate trend for IT Services Manager in the UK

IT Services Manager
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Services Manager within the UK over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +68 57 £550 +15.84% 30
UK excluding London +36 38 £551 +23.71% 24
Work from Home +106 24 £550 +4.76% 17
London +85 19 £625 +13.64% 8
South West +23 16 £617 +32.01% 2
Midlands +31 10 - - 4
East Midlands +17 8 - - 1
North of England +10 4 £438 -0.57% 10
North West +5 3 £438 -0.57% 3
South East -5 3 £465 +13.35% 4
Scotland +42 2 - - 3
West Midlands +14 2 - - 3
Northern Ireland - 2 - -
Yorkshire +10 1 - - 6
East of England +7 1 £450 -23.40% 1

IT Services Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 2 June 2024, IT Services Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Services Manager in the job title.

1 34 (53.13%) Service Management
2 31 (48.44%) Service Delivery
3 29 (45.31%) ITIL
4 27 (42.19%) ITSM
5 25 (39.06%) Finance
6 16 (25.00%) Change Management
7 14 (21.88%) Microsoft
8 12 (18.75%) Problem-Solving
9 11 (17.19%) Problem Management
10 10 (15.63%) Release Management
10 10 (15.63%) Security Cleared
10 10 (15.63%) Microsoft 365
10 10 (15.63%) Legal
11 9 (14.06%) Project Management
11 9 (14.06%) Information Security
11 9 (14.06%) Continuous Improvement
11 9 (14.06%) Performance Metrics
11 9 (14.06%) Azure
11 9 (14.06%) SaaS
11 9 (14.06%) Social Skills
11 9 (14.06%) Service Delivery Management
12 8 (12.50%) Okta
12 8 (12.50%) People Management
12 8 (12.50%) Decision-Making
12 8 (12.50%) AWS
12 8 (12.50%) SC Cleared
12 8 (12.50%) Business Analysis
12 8 (12.50%) IT Governance
12 8 (12.50%) Swift
12 8 (12.50%) Apple iOS

IT Services Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (4.69%) Microsoft Office
2 2 (3.13%) Microsoft Excel
3 1 (1.56%) Microsoft PowerPoint
Business Applications
1 5 (7.81%) Remedy ITSM
Cloud Services
1 10 (15.63%) Microsoft 365
2 9 (14.06%) Azure
2 9 (14.06%) SaaS
3 8 (12.50%) AWS
4 3 (4.69%) Power Platform
5 2 (3.13%) WhatsApp
6 1 (1.56%) IaaS
6 1 (1.56%) PaaS
6 1 (1.56%) PowerApps
Communications & Networking
1 1 (1.56%) Intranet
1 1 (1.56%) Wireless
Database & Business Intelligence
1 2 (3.13%) Power BI
Development Applications
1 1 (1.56%) Hudson
General
1 25 (39.06%) Finance
2 10 (15.63%) Legal
3 9 (14.06%) Social Skills
4 6 (9.38%) Banking
4 6 (9.38%) Public Sector
5 3 (4.69%) Analytical Skills
5 3 (4.69%) Organisational Skills
5 3 (4.69%) Telecoms
6 2 (3.13%) Billing
6 2 (3.13%) Local Government
7 1 (1.56%) Dutch Language
7 1 (1.56%) Inclusion and Diversity
7 1 (1.56%) Retail Banking
Miscellaneous
1 2 (3.13%) Analytical Mindset
1 2 (3.13%) Data Centre
1 2 (3.13%) Onboarding
2 1 (1.56%) Cloud Native
2 1 (1.56%) Management Information System
2 1 (1.56%) NHS
Operating Systems
1 8 (12.50%) Apple iOS
2 1 (1.56%) Unix
2 1 (1.56%) Windows
2 1 (1.56%) Windows 10
Processes & Methodologies
1 34 (53.13%) Service Management
2 31 (48.44%) Service Delivery
3 29 (45.31%) ITIL
4 27 (42.19%) ITSM
5 16 (25.00%) Change Management
6 12 (18.75%) Problem-Solving
7 11 (17.19%) Problem Management
8 10 (15.63%) Release Management
9 9 (14.06%) Continuous Improvement
9 9 (14.06%) Information Security
9 9 (14.06%) Performance Metrics
9 9 (14.06%) Project Management
9 9 (14.06%) Service Delivery Management
10 8 (12.50%) Agile
10 8 (12.50%) Business Analysis
10 8 (12.50%) Decision-Making
10 8 (12.50%) IT Governance
10 8 (12.50%) Migration
10 8 (12.50%) People Management
11 7 (10.94%) Stakeholder Management
Programming Languages
1 8 (12.50%) Swift
Qualifications
1 10 (15.63%) Security Cleared
2 8 (12.50%) SC Cleared
3 4 (6.25%) Degree
4 3 (4.69%) ITIL Certification
5 2 (3.13%) BPSS Clearance
5 2 (3.13%) ISEB
6 1 (1.56%) DV Cleared
Quality Assurance & Compliance
1 3 (4.69%) SLA
2 2 (3.13%) COBIT
3 1 (1.56%) ISO 22301
3 1 (1.56%) ISO/IEC 20000
System Software
1 4 (6.25%) Virtual Machines
Systems Management
1 1 (1.56%) Microsoft Intune
1 1 (1.56%) Terraform
Vendors
1 14 (21.88%) Microsoft
2 8 (12.50%) Okta
3 5 (7.81%) Remedy
4 4 (6.25%) ServiceNow
5 3 (4.69%) BMC
6 2 (3.13%) Cisco
6 2 (3.13%) SAP
7 1 (1.56%) Cadence
7 1 (1.56%) VMware