1st/2nd Line Support
UK
The median 1st/2nd Line Support daily rate in the UK is £200 according to job vacancies posted during the 6 months to 2 June 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 2 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 509 | 589 | 667 |
| Rank change year-on-year | +80 | +78 | -5 |
| Contract jobs requiring a 1st/2nd Line Support | 70 | 95 | 174 |
| As % of all contract jobs advertised in the UK | 0.16% | 0.17% | 0.20% |
| As % of the Job Titles category | 0.17% | 0.18% | 0.21% |
| Number of daily rates quoted | 61 | 65 | 126 |
| 10th Percentile | £143 | £146 | £131 |
| 25th Percentile | £180 | £163 | £150 |
| Median daily rate (50th Percentile) | £200 | £190 | £175 |
| Median % change year-on-year | +5.26% | +8.57% | +2.94% |
| 75th Percentile | £215 | £230 | £220 |
| 90th Percentile | £255 | £275 | £250 |
| UK excluding London median daily rate | £200 | £190 | £170 |
| % change year-on-year | +5.26% | +11.76% | +6.25% |
| Number of hourly rates quoted | 3 | 8 | 20 |
| 10th Percentile | £17.83 | £15.23 | £15.23 |
| 25th Percentile | £18.00 | £16.81 | £16.13 |
| Median hourly rate | £18.27 | £18.75 | £18.00 |
| Median % change year-on-year | -2.56% | +4.17% | +20.00% |
| 75th Percentile | £21.23 | £21.50 | £19.86 |
| 90th Percentile | £23.00 | £28.70 | £22.87 |
| UK excluding London median hourly rate | £18.00 | £17.50 | £18.00 |
| % change year-on-year | +2.83% | -2.78% | +20.00% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,001 | 53,325 | 83,708 |
| % of contract IT jobs with a recognized job title | 92.83% | 94.58% | 95.35% |
| Number of daily rates quoted | 25,880 | 37,256 | 59,003 |
| 10th Percentile | £280 | £313 | £315 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +7.69% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £488 | £500 | £475 |
| % change year-on-year | -2.50% | +5.26% | +9.45% |
| Number of hourly rates quoted | 2,851 | 1,473 | 1,957 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.06 | £15.90 |
| Median hourly rate | £37.50 | £45.00 | £25.00 |
| Median % change year-on-year | -16.67% | +80.00% | +14.34% |
| 75th Percentile | £61.60 | £65.75 | £49.41 |
| 90th Percentile | £73.75 | £76.45 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.50 | £20.00 |
| % change year-on-year | -5.88% | +112.50% | +5.26% |
1st/2nd Line Support
Job Vacancy Trend
Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised.
1st/2nd Line Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 1st/2nd Line Support.
1st/2nd Line Support
Daily Rate Histogram
Daily rate distribution for jobs citing 1st/2nd Line Support over the 6 months to 2 June 2024.
1st/2nd Line Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 1st/2nd Line Support.
1st/2nd Line Support
Top 15 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Support within the UK over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +73 | 65 | £195 | +2.63% | 12 |
| UK excluding London | +36 | 43 | £200 | +5.26% | 11 |
| London | +90 | 27 | £195 | -2.50% | 1 |
| Midlands | +31 | 15 | £200 | +14.29% | 1 |
| West Midlands | +21 | 12 | £200 | +29.03% | 1 |
| South West | +10 | 10 | £190 | -5.59% | 1 |
| North of England | +26 | 9 | £190 | -5.00% | 2 |
| North West | +15 | 8 | £190 | -5.00% | |
| Work from Home | +98 | 7 | £255 | +31.61% | 6 |
| Scotland | +43 | 4 | £200 | +5.26% | 1 |
| East Midlands | +10 | 3 | £200 | -11.11% | |
| South East | +2 | 3 | - | - | 6 |
| Yorkshire | +19 | 1 | £190 | - | 1 |
| East of England | -1 | 1 | £175 | - | |
| Northern Ireland | - | 1 | - | - |
1st/2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 2 June 2024, 1st/2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 1st/2nd Line Support in the job title.
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1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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