ITIL Contracts in the UK excluding London

ITIL (Information Technology Infrastructure Library)
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 28 25 26
Rank change year-on-year -3 +1 +5
Contract jobs citing ITIL 1,140 1,638 2,122
As % of all contract jobs advertised in the UK excluding London 5.47% 7.15% 6.94%
As % of the Processes & Methodologies category 6.57% 8.02% 7.78%
Number of daily rates quoted 748 1,154 1,388
10th Percentile £192 £190 £158
25th Percentile £293 £308 £254
Median daily rate (50th Percentile) £463 £450 £425
Median % change year-on-year +2.78% +5.88% +6.25%
75th Percentile £563 £550 £541
90th Percentile £613 £668 £638
UK median daily rate £475 £473 £475
% change year-on-year +0.42% -0.42% +11.76%
Number of hourly rates quoted 131 114 199
10th Percentile £14.00 £13.29 £12.98
25th Percentile £14.16 £13.41 £13.32
Median hourly rate £17.50 £16.00 £15.50
Median % change year-on-year +9.38% +3.23% -17.33%
75th Percentile £23.75 £42.11 £20.75
90th Percentile £42.88 £51.83 £30.97
UK median hourly rate £17.69 £17.50 £16.00
% change year-on-year +1.09% +9.38% -15.79%

All Process and Methodology Skills
UK excluding London

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,354 20,436 27,272
As % of all contract IT jobs advertised in the UK excluding London 83.24% 89.17% 89.24%
Number of daily rates quoted 10,295 14,024 19,087
10th Percentile £250 £260 £240
25th Percentile £375 £400 £394
Median daily rate (50th Percentile) £500 £500 £488
Median % change year-on-year - +2.56% +8.33%
75th Percentile £600 £600 £579
90th Percentile £688 £694 £663
UK median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 2,139 1,241 1,336
10th Percentile £12.47 £10.63 £12.43
25th Percentile £15.39 £15.21 £14.25
Median hourly rate £38.12 £35.00 £20.00
Median % change year-on-year +8.91% +75.00% -4.88%
75th Percentile £61.30 £64.50 £47.50
90th Percentile £72.50 £75.00 £62.38
UK median hourly rate £36.50 £36.00 £25.68
% change year-on-year +1.39% +40.19% +9.70%

ITIL
Job Vacancy Trend in the UK excluding London

Job postings citing ITIL as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ITIL in the UK excluding London

ITIL
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing ITIL in the UK excluding London.

Daily rate trend for ITIL in the UK excluding London

ITIL
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing ITIL in the UK excluding London over the 6 months to 2 June 2024.

Daily rate histogram for ITIL in the UK excluding London

ITIL
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing ITIL in the UK excluding London.

Hourly rate trend for ITIL in the UK excluding London

ITIL
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing ITIL in the UK excluding London over the 6 months to 2 June 2024.

Hourly rate histogram for ITIL in the UK excluding London

ITIL
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the UK excluding London region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -7 314 £475 +1.93% 148
South West +6 246 £500 -9.09% 90
North of England -10 219 £452 +0.33% 152
Midlands -7 127 £450 - 168
East of England -13 119 £365 -8.75% 61
North West -22 110 £450 -2.70% 80
West Midlands +7 103 £425 -15.00% 109
Scotland -4 100 £340 -20.00% 52
Yorkshire +14 97 £475 +18.75% 53
East Midlands -33 23 £513 +24.24% 58
North East +10 12 £420 +29.23% 22
Wales -21 10 £137 -50.17% 22
Isle of Man - 3 - - 3
Northern Ireland -1 2 £550 +243.75% 7
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (7.19%) Microsoft Exchange
2 75 (6.58%) SharePoint
3 37 (3.25%) Confluence
4 36 (3.16%) SharePoint Server
5 8 (0.70%) Skype for Business
6 7 (0.61%) SharePoint 2010
7 5 (0.44%) CMS
7 5 (0.44%) IBM HTTP Server
7 5 (0.44%) Oracle Self-Service HR
7 5 (0.44%) Oracle Workflow
7 5 (0.44%) WebSphere
7 5 (0.44%) WebSphere Application Server
7 5 (0.44%) WebSphere Portal
8 3 (0.26%) Drupal
8 3 (0.26%) SAS
9 2 (0.18%) Exchange Server 2007
9 2 (0.18%) IBM Notes
10 1 (0.088%) Apache
10 1 (0.088%) Tomcat
10 1 (0.088%) WebLogic
Applications
1 101 (8.86%) Microsoft Office
2 38 (3.33%) Microsoft Excel
3 21 (1.84%) Microsoft PowerPoint
4 3 (0.26%) SPSS
5 2 (0.18%) Microsoft Project
5 2 (0.18%) MS Visio
6 1 (0.088%) Adobe Creative Suite
6 1 (0.088%) AutoCAD
Business Applications
1 28 (2.46%) Remedy ITSM
2 7 (0.61%) SAP S/4HANA
3 5 (0.44%) Oracle HRMS
4 4 (0.35%) Dynamics GP
5 2 (0.18%) Salesforce CRM
5 2 (0.18%) SAP Oil and Gas
6 1 (0.088%) assyst
6 1 (0.088%) Oracle AGIS
6 1 (0.088%) Oracle Assets
6 1 (0.088%) Oracle Cash Management
6 1 (0.088%) Oracle EBS
6 1 (0.088%) Oracle Financials
6 1 (0.088%) Oracle Payables
6 1 (0.088%) Oracle Procure-to-Pay
6 1 (0.088%) Oracle Receivables
6 1 (0.088%) Oracle Retail
6 1 (0.088%) SAP HCM
6 1 (0.088%) SAP PM
6 1 (0.088%) SystmOne
Cloud Services
1 192 (16.84%) Microsoft 365
2 167 (14.65%) Azure
3 49 (4.30%) Power Platform
4 43 (3.77%) Entra ID
5 37 (3.25%) AWS
6 31 (2.72%) Azure Stack
7 27 (2.37%) Azure Monitor
8 23 (2.02%) PaaS
9 21 (1.84%) SaaS
10 20 (1.75%) Azure Storage
11 17 (1.49%) OneDrive
12 16 (1.40%) OCI
13 12 (1.05%) IaaS
14 10 (0.88%) GCP
15 9 (0.79%) Serverless
16 8 (0.70%) Power Automate
16 8 (0.70%) PowerApps
17 5 (0.44%) Azure DevOps
17 5 (0.44%) Azure Functions
18 4 (0.35%) Dynamics 365
Communications & Networking
1 125 (10.96%) Firewall
2 86 (7.54%) DNS
3 82 (7.19%) DHCP
4 60 (5.26%) SAN
5 57 (5.00%) Wi-Fi
6 51 (4.47%) WAN
7 49 (4.30%) BGP
8 47 (4.12%) LAN
9 41 (3.60%) VPN
10 27 (2.37%) TCP/IP
11 24 (2.11%) Cisco ASA
12 22 (1.93%) Cisco ISE
13 20 (1.75%) Cisco Firepower
14 19 (1.67%) Network Security
14 19 (1.67%) OSPF
14 19 (1.67%) SNMP
15 16 (1.40%) IPsec
15 16 (1.40%) SSL
15 16 (1.40%) VoIP
16 15 (1.32%) PBX
Database & Business Intelligence
1 40 (3.51%) Power BI
2 14 (1.23%) SQL Server
3 10 (0.88%) Qlik Sense
4 8 (0.70%) Metadata
4 8 (0.70%) MySQL
4 8 (0.70%) Relational Database
5 7 (0.61%) PowerPivot
5 7 (0.61%) SQL Server Reporting Services
6 6 (0.53%) Microsoft Power View
7 5 (0.44%) Data Mining
8 4 (0.35%) DynamoDB
8 4 (0.35%) Oracle Reports
9 3 (0.26%) Tableau
10 2 (0.18%) NonStop SQL
11 1 (0.088%) Amazon RDS
11 1 (0.088%) Big Data
11 1 (0.088%) GIS
11 1 (0.088%) MongoDB
11 1 (0.088%) Oracle Database 12c
11 1 (0.088%) Spatial Data
Development Applications
1 63 (5.53%) JIRA
2 23 (2.02%) Rational DOORS
3 5 (0.44%) IBM UrbanCode
4 4 (0.35%) Git
4 4 (0.35%) GitLab
4 4 (0.35%) Selenium
5 3 (0.26%) Artifactory
5 3 (0.26%) Jenkins
5 3 (0.26%) Subversion
6 2 (0.18%) MSI
7 1 (0.088%) Hudson
7 1 (0.088%) Oracle Forms
7 1 (0.088%) Zephyr
General
1 414 (36.32%) Social Skills
2 137 (12.02%) Public Sector
3 117 (10.26%) Analytical Skills
4 106 (9.30%) Finance
5 86 (7.54%) Telecoms
6 47 (4.12%) Organisational Skills
7 44 (3.86%) Retail
8 29 (2.54%) Manufacturing
9 27 (2.37%) Presentation Skills
10 22 (1.93%) Legal
11 20 (1.75%) Marketing
12 15 (1.32%) Banking
12 15 (1.32%) Documentation Skills
13 11 (0.96%) Law
13 11 (0.96%) Police
14 9 (0.79%) Automotive
14 9 (0.79%) Inclusion and Diversity
14 9 (0.79%) Influencing Skills
14 9 (0.79%) Publishing
15 8 (0.70%) Aerospace
Job Titles
1 255 (22.37%) Analyst
2 126 (11.05%) Service Analyst
3 110 (9.65%) Service Desk Analyst
4 85 (7.46%) Architect
5 79 (6.93%) Senior
6 71 (6.23%) Support Engineer
7 70 (6.14%) Service Manager
8 52 (4.56%) Support Analyst
9 50 (4.39%) IT Support
10 47 (4.12%) Developer
10 47 (4.12%) Lead
11 46 (4.04%) Infrastructure Engineer
11 46 (4.04%) Technical Support
12 42 (3.68%) IT Manager
13 41 (3.60%) 1st Line Support
13 41 (3.60%) Consultant
13 41 (3.60%) Network Engineer
14 39 (3.42%) IT Analyst
15 35 (3.07%) Desktop Support
16 33 (2.89%) Support Specialist
Libraries, Frameworks & Software Standards
1 27 (2.37%) CSS
2 26 (2.28%) HTML
3 25 (2.19%) Middleware
4 24 (2.11%) Web Services
5 20 (1.75%) ARM Templates
6 14 (1.23%) REST
7 12 (1.05%) Jinja
8 10 (0.88%) .NET
8 10 (0.88%) AngularJS
8 10 (0.88%) Kafka
9 6 (0.53%) ActiveMQ
9 6 (0.53%) Elastic Stack
10 5 (0.44%) J2EE
11 4 (0.35%) BAPI
11 4 (0.35%) LDAP
11 4 (0.35%) Oracle Fusion
11 4 (0.35%) SAP ALE
11 4 (0.35%) XML
12 3 (0.26%) D3.js
12 3 (0.26%) Visualforce
Miscellaneous
1 61 (5.35%) Management Information System
2 54 (4.74%) Data Centre
3 44 (3.86%) PKI
3 44 (3.86%) Self-Motivation
4 43 (3.77%) CMDB
4 43 (3.77%) Driving Licence
5 34 (2.98%) Private Cloud
6 23 (2.02%) Video Conferencing
7 21 (1.84%) Virtual Team
8 19 (1.67%) Security Operations Centre
9 18 (1.58%) CSOC
10 13 (1.14%) iPhone
11 11 (0.96%) Blackberry
12 10 (0.88%) Clustering
13 9 (0.79%) Cyber Threat
13 9 (0.79%) Product Ownership
13 9 (0.79%) Replication
14 8 (0.70%) Data Protection Act
14 8 (0.70%) Linux Command Line
15 7 (0.61%) Public Cloud
Operating Systems
1 359 (31.49%) Windows
2 135 (11.84%) Windows 10
3 122 (10.70%) Windows Server
4 115 (10.09%) Linux
5 82 (7.19%) Windows Server 2016
6 66 (5.79%) Windows Server 2019
7 46 (4.04%) Windows Server 2012
8 45 (3.95%) Windows 7
9 35 (3.07%) Unix
10 17 (1.49%) Ubuntu
10 17 (1.49%) Windows NT
11 15 (1.32%) Solaris
12 14 (1.23%) Windows XP
13 13 (1.14%) Apple iOS
13 13 (1.14%) Debian
14 8 (0.70%) Android
15 7 (0.61%) AIX
15 7 (0.61%) Mac OS
16 5 (0.44%) Red Hat Enterprise Linux
17 3 (0.26%) Windows Server 2008
Processes & Methodologies
1 332 (29.12%) Service Management
2 255 (22.37%) Problem-Solving
3 245 (21.49%) Customer Service
4 231 (20.26%) ITSM
5 195 (17.11%) Agile
6 185 (16.23%) Service Delivery
7 160 (14.04%) Incident Management
8 125 (10.96%) Problem Management
9 112 (9.82%) Change Management
10 111 (9.74%) Continuous Improvement
11 93 (8.16%) Stakeholder Management
12 88 (7.72%) Project Management
12 88 (7.72%) Release Management
13 81 (7.11%) DevOps
14 67 (5.88%) Project Delivery
15 63 (5.53%) Configuration Management
16 61 (5.35%) Infrastructure Engineering
16 61 (5.35%) Network Management
17 59 (5.18%) Customer Requirements
18 57 (5.00%) Computer Science
Programming Languages
1 103 (9.04%) PowerShell
2 53 (4.65%) SQL
3 39 (3.42%) Python
4 32 (2.81%) JavaScript
5 28 (2.46%) C#
6 22 (1.93%) VBScript
7 21 (1.84%) Bicep
8 20 (1.75%) VB
9 19 (1.67%) Perl
10 12 (1.05%) Tcl
11 9 (0.79%) Bash
12 6 (0.53%) VB.NET
13 5 (0.44%) Shell Script
14 4 (0.35%) ABAP
14 4 (0.35%) Apex Code
14 4 (0.35%) Go
15 3 (0.26%) Java
15 3 (0.26%) MATLAB
15 3 (0.26%) R
15 3 (0.26%) VBA
Qualifications
1 461 (40.44%) Security Cleared
2 298 (26.14%) SC Cleared
3 210 (18.42%) Degree
4 203 (17.81%) DV Cleared
5 101 (8.86%) Microsoft Certification
6 80 (7.02%) ITIL Certification
7 74 (6.49%) Cisco Certification
8 61 (5.35%) A+ Certification
9 55 (4.82%) CCNA
10 49 (4.30%) ITIL Foundation Certificate
11 47 (4.12%) MCP
12 45 (3.95%) MCSA
13 38 (3.33%) CCNP
14 37 (3.25%) MCSE
15 29 (2.54%) BPSS Clearance
16 24 (2.11%) Computer Science Degree
17 16 (1.40%) HND
18 14 (1.23%) Master's Degree
19 13 (1.14%) PMI Certification
19 13 (1.14%) PMP
Quality Assurance & Compliance
1 87 (7.63%) SLA
2 52 (4.56%) QA
3 29 (2.54%) Government Security Classifications
4 26 (2.28%) GDPR
5 22 (1.93%) ISO/IEC 20000
6 17 (1.49%) NCSC
7 16 (1.40%) ISO/IEC 27001
8 15 (1.32%) COBIT
9 13 (1.14%) NIST
10 12 (1.05%) Disclosure Scotland
11 8 (0.70%) Cyber Essentials
11 8 (0.70%) ISO 9001
11 8 (0.70%) PCI DSS
12 7 (0.61%) Data Quality
13 5 (0.44%) Accessibility
14 3 (0.26%) Cyber Essentials PLUS
14 3 (0.26%) PMO
15 1 (0.088%) GRC
15 1 (0.088%) ISO 22301
15 1 (0.088%) ITGC
System Software
1 252 (22.11%) Active Directory
2 70 (6.14%) VMware Infrastructure
3 43 (3.77%) Firmware
4 32 (2.81%) Hyper-V
5 30 (2.63%) Virtual Desktop
6 28 (2.46%) Virtual Machines
7 26 (2.28%) VMware ESXi
8 11 (0.96%) vSphere
9 10 (0.88%) VMware NSX
10 6 (0.53%) VMware Workstation
11 4 (0.35%) Virtual Servers
12 3 (0.26%) BitLocker
12 3 (0.26%) XenApp
13 2 (0.18%) Microsoft Virtual Server
14 1 (0.088%) Citrix Hypervisor
14 1 (0.088%) Docker
14 1 (0.088%) XenDesktop
Systems Management
1 140 (12.28%) SCCM
2 65 (5.70%) WSUS
3 64 (5.61%) SCOM
4 57 (5.00%) Microsoft Intune
5 42 (3.68%) Ansible
6 29 (2.54%) Kubernetes
7 23 (2.02%) Active Directory Federation Services
7 23 (2.02%) NetBackup
8 22 (1.93%) vCenter Server
9 21 (1.84%) EMC NetWorker
10 17 (1.49%) Sysprep
11 11 (0.96%) Single Sign-On
12 9 (0.79%) Rancher
13 7 (0.61%) Red Hat Satellite
13 7 (0.61%) Terraform
14 6 (0.53%) AirWatch
14 6 (0.53%) Jamf Pro
15 5 (0.44%) HP Data Protector
15 5 (0.44%) SysTrack
15 5 (0.44%) Tivoli Identity Manager
Vendors
1 365 (32.02%) Microsoft
2 206 (18.07%) ServiceNow
3 122 (10.70%) Cisco
4 108 (9.47%) Citrix
5 104 (9.12%) VMware
6 69 (6.05%) HP
7 48 (4.21%) Palo Alto
8 40 (3.51%) Juniper
8 40 (3.51%) Oracle
9 36 (3.16%) Atlassian
9 36 (3.16%) EMC
9 36 (3.16%) IBM
10 31 (2.72%) Remedy
11 30 (2.63%) Dell
12 27 (2.37%) Red Hat
13 26 (2.28%) Symantec
14 24 (2.11%) SAP
14 24 (2.11%) SolarWinds
15 21 (1.84%) Veeam
16 20 (1.75%) Nokia