ITIL Contracts in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 10 June 2024, comparing them to the same period in the previous two years.

6 months to
10 Jun 2024
Same period 2023 Same period 2022
Rank 39 44 49
Rank change year-on-year +5 +5 +8
Contract jobs citing ITIL 1,659 2,297 3,512
As % of all contract jobs advertised in England 4.43% 4.88% 5.00%
As % of the Processes & Methodologies category 5.18% 5.43% 5.50%
Number of daily rates quoted 1,106 1,625 2,381
10th Percentile £205 £213 £185
25th Percentile £325 £350 £319
Median daily rate (50th Percentile) £475 £475 £475
Median % change year-on-year - - +7.95%
75th Percentile £577 £575 £576
90th Percentile £663 £694 £669
UK median daily rate £475 £473 £475
% change year-on-year +0.48% -0.47% +11.76%
Number of hourly rates quoted 136 127 214
10th Percentile £14.00 £13.29 £13.00
25th Percentile £14.16 £13.41 £13.41
Median hourly rate £17.69 £17.50 £15.50
Median % change year-on-year +1.09% +12.90% -15.49%
75th Percentile £23.80 £40.47 £21.78
90th Percentile £42.88 £54.56 £33.75
UK median hourly rate £17.69 £17.50 £16.00
% change year-on-year +1.09% +9.38% -11.11%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 32,022 42,317 63,804
As % of all contract IT jobs advertised in England 85.45% 89.92% 90.87%
Number of daily rates quoted 20,807 29,700 45,511
10th Percentile £300 £325 £338
25th Percentile £413 £440 £435
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - +10.00%
75th Percentile £650 £675 £650
90th Percentile £750 £775 £750
UK median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 2,369 1,534 1,688
10th Percentile £12.80 £10.63 £12.50
25th Percentile £16.00 £15.73 £15.60
Median hourly rate £37.50 £36.00 £25.68
Median % change year-on-year +4.17% +40.19% +14.13%
75th Percentile £61.30 £64.63 £50.00
90th Percentile £72.50 £75.35 £65.00
UK median hourly rate £36.50 £35.80 £25.68
% change year-on-year +1.96% +39.41% +11.65%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 10 June 2024.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 10 June 2024.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 10 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +9 606 £500 +1.01% 218
South East -4 315 £475 +1.93% 127
South West +3 242 £500 -9.09% 94
North of England -12 220 £475 +5.56% 147
Midlands -10 133 £450 - 108
East of England -10 119 £358 -10.63% 49
Yorkshire +7 107 £495 +23.75% 53
West Midlands +6 105 £425 -15.00% 65
North West -27 102 £450 - 81
East Midlands -30 27 £489 +13.66% 43
North East +13 11 £435 +12.99% 15
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 112 (6.75%) Microsoft Exchange
2 100 (6.03%) SharePoint
3 43 (2.59%) Confluence
4 34 (2.05%) SharePoint Server
5 12 (0.72%) Skype for Business
6 11 (0.66%) CMS
7 7 (0.42%) Oracle Workflow
7 7 (0.42%) SharePoint 2010
8 6 (0.36%) IIS
8 6 (0.36%) Oracle Self-Service HR
8 6 (0.36%) SAS
9 4 (0.24%) Exchange Server 2007
9 4 (0.24%) Exchange Server 2010
10 3 (0.18%) Adobe Experience Manager
10 3 (0.18%) Apache Spark
10 3 (0.18%) Drupal
11 2 (0.12%) Apache
11 2 (0.12%) IBM Notes
11 2 (0.12%) nginx
11 2 (0.12%) Tomcat
Applications
1 137 (8.26%) Microsoft Office
2 69 (4.16%) Microsoft Excel
3 32 (1.93%) Microsoft PowerPoint
4 13 (0.78%) MS Visio
5 9 (0.54%) Microsoft Project
6 4 (0.24%) Spreadsheet
7 3 (0.18%) SPSS
8 1 (0.060%) Adobe Creative Suite
8 1 (0.060%) AutoCAD
Business Applications
1 30 (1.81%) Remedy ITSM
2 10 (0.60%) SAP S/4HANA
3 7 (0.42%) Aladdin
3 7 (0.42%) SimCorp Dimension
4 6 (0.36%) Oracle HRMS
5 3 (0.18%) Dynamics CRM
5 3 (0.18%) Shopify
6 2 (0.12%) ION MarketView
6 2 (0.12%) OPENHousing
6 2 (0.12%) Oracle EBS
6 2 (0.12%) Oracle Payables
6 2 (0.12%) Oracle Receivables
6 2 (0.12%) Salesforce CRM
6 2 (0.12%) SAP HCM
6 2 (0.12%) SAP Oil and Gas
6 2 (0.12%) Sparx Enterprise Architect
6 2 (0.12%) SystmOne
7 1 (0.060%) Oracle AGIS
7 1 (0.060%) Oracle Assets
7 1 (0.060%) Oracle Cash Management
Cloud Services
1 280 (16.88%) Azure
2 278 (16.76%) Microsoft 365
3 97 (5.85%) AWS
4 88 (5.30%) Power Platform
5 61 (3.68%) Entra ID
6 31 (1.87%) PaaS
7 29 (1.75%) Azure Monitor
7 29 (1.75%) Azure Stack
8 27 (1.63%) SaaS
9 26 (1.57%) OneDrive
10 25 (1.51%) IaaS
11 20 (1.21%) Azure Storage
11 20 (1.21%) GCP
12 19 (1.15%) Azure DevOps
13 16 (0.96%) Dynamics 365
14 15 (0.90%) OCI
15 14 (0.84%) PowerApps
16 13 (0.78%) Serverless
17 10 (0.60%) Mimecast
18 9 (0.54%) Power Automate
Communications & Networking
1 141 (8.50%) Firewall
2 92 (5.55%) DNS
3 82 (4.94%) WAN
4 79 (4.76%) DHCP
5 71 (4.28%) LAN
6 65 (3.92%) SAN
6 65 (3.92%) Wi-Fi
7 50 (3.01%) VPN
8 49 (2.95%) BGP
9 32 (1.93%) TCP/IP
10 27 (1.63%) Wireless
11 24 (1.45%) Cisco ASA
11 24 (1.45%) Cisco ISE
12 23 (1.39%) OSPF
12 23 (1.39%) VoIP
13 22 (1.33%) Cisco Firepower
14 21 (1.27%) Network Security
15 19 (1.15%) Internet
15 19 (1.15%) IPsec
16 18 (1.08%) EIGRP
Database & Business Intelligence
1 73 (4.40%) Power BI
2 35 (2.11%) Relational Database
3 29 (1.75%) SQL Server
4 24 (1.45%) MySQL
5 20 (1.21%) Qlik Sense
6 17 (1.02%) Tableau
7 12 (0.72%) SQL Server Reporting Services
7 12 (0.72%) Sybase ASE
8 10 (0.60%) Big Data
8 10 (0.60%) Data Lake
9 8 (0.48%) Metadata
10 7 (0.42%) Crystal Reports
10 7 (0.42%) Elasticsearch
10 7 (0.42%) PowerPivot
11 6 (0.36%) Data Mining
11 6 (0.36%) Microsoft Power View
11 6 (0.36%) RDBMS
12 5 (0.30%) BusinessObjects
12 5 (0.30%) DB2
12 5 (0.30%) NoSQL
Development Applications
1 77 (4.64%) JIRA
2 23 (1.39%) Rational DOORS
3 17 (1.02%) Jenkins
4 13 (0.78%) Git
5 10 (0.60%) Artifactory
6 8 (0.48%) Subversion
7 4 (0.24%) ChangeMan
7 4 (0.24%) GitLab
7 4 (0.24%) Selenium
8 3 (0.18%) Maven
8 3 (0.18%) Visual Studio
9 2 (0.12%) MSI
9 2 (0.12%) Oracle Forms
9 2 (0.12%) Sonatype Nexus
10 1 (0.060%) Hudson
10 1 (0.060%) IBM UrbanCode
10 1 (0.060%) Team Foundation Server
10 1 (0.060%) Zephyr
General
1 541 (32.61%) Social Skills
2 258 (15.55%) Finance
3 172 (10.37%) Analytical Skills
4 168 (10.13%) Public Sector
5 96 (5.79%) Telecoms
6 68 (4.10%) Banking
7 54 (3.25%) Organisational Skills
8 53 (3.19%) Retail
9 52 (3.13%) Presentation Skills
10 44 (2.65%) Legal
11 30 (1.81%) Marketing
12 29 (1.75%) Manufacturing
13 27 (1.63%) Documentation Skills
14 19 (1.15%) Front Office
15 17 (1.02%) Influencing Skills
15 17 (1.02%) Law
16 16 (0.96%) Local Government
17 14 (0.84%) Inclusion and Diversity
18 12 (0.72%) Financial Institution
19 11 (0.66%) Pharmaceutical
Job Titles
1 343 (20.68%) Analyst
2 166 (10.01%) Architect
3 154 (9.28%) Service Analyst
4 136 (8.20%) Service Manager
5 128 (7.72%) Senior
6 122 (7.35%) Service Desk Analyst
7 103 (6.21%) Support Engineer
8 73 (4.40%) Lead
9 72 (4.34%) Developer
10 64 (3.86%) Support Analyst
11 61 (3.68%) IT Support
12 57 (3.44%) Infrastructure Engineer
13 54 (3.25%) IT Manager
13 54 (3.25%) Technical Support
14 53 (3.19%) Consultant
15 46 (2.77%) Project Manager
16 45 (2.71%) Network Engineer
17 44 (2.65%) Desktop Support
17 44 (2.65%) Solutions Architect
17 44 (2.65%) Transition Manager
Libraries, Frameworks & Software Standards
1 43 (2.59%) CSS
2 35 (2.11%) HTML
3 30 (1.81%) Web Services
4 29 (1.75%) Middleware
5 27 (1.63%) REST
6 25 (1.51%) AngularJS
7 23 (1.39%) .NET
8 20 (1.21%) ARM Templates
9 12 (0.72%) Jinja
10 11 (0.66%) LDAP
11 10 (0.60%) Kafka
12 9 (0.54%) SailPoint
13 7 (0.42%) ISPF
14 6 (0.36%) ActiveMQ
14 6 (0.36%) Elastic Stack
14 6 (0.36%) jQuery
15 5 (0.30%) .NET Framework
15 5 (0.30%) J2EE
15 5 (0.30%) Lightning Web Components
15 5 (0.30%) Software Packaging
Miscellaneous
1 97 (5.85%) Management Information System
2 70 (4.22%) Data Centre
3 63 (3.80%) CMDB
4 50 (3.01%) Self-Motivation
5 43 (2.59%) PKI
6 41 (2.47%) Driving Licence
7 39 (2.35%) Video Conferencing
8 32 (1.93%) Private Cloud
9 31 (1.87%) Virtual Team
10 20 (1.21%) Onboarding
11 18 (1.08%) CSOC
11 18 (1.08%) Hedge funds
11 18 (1.08%) Security Operations Centre
12 17 (1.02%) Linux Command Line
12 17 (1.02%) Replication
13 15 (0.90%) iPhone
14 14 (0.84%) Clustering
14 14 (0.84%) Product Ownership
15 13 (0.78%) Data Protection Act
16 12 (0.72%) Blackberry
Operating Systems
1 441 (26.58%) Windows
2 159 (9.58%) Windows 10
3 157 (9.46%) Linux
4 149 (8.98%) Windows Server
5 76 (4.58%) Windows Server 2016
6 64 (3.86%) Windows Server 2019
7 59 (3.56%) Unix
8 48 (2.89%) Windows Server 2012
9 39 (2.35%) Windows 7
10 24 (1.45%) Mac OS
11 18 (1.08%) Ubuntu
12 16 (0.96%) Android
12 16 (0.96%) Windows NT
13 15 (0.90%) Solaris
14 14 (0.84%) Apple iOS
14 14 (0.84%) Windows XP
15 12 (0.72%) Debian
16 7 (0.42%) AIX
16 7 (0.42%) Red Hat Enterprise Linux
16 7 (0.42%) zOS
Processes & Methodologies
1 487 (29.36%) Service Management
2 361 (21.76%) ITSM
3 333 (20.07%) Agile
4 316 (19.05%) Problem-Solving
5 293 (17.66%) Customer Service
6 220 (13.26%) Service Delivery
7 213 (12.84%) Incident Management
8 200 (12.06%) Change Management
9 175 (10.55%) Problem Management
10 156 (9.40%) DevOps
11 154 (9.28%) Continuous Improvement
12 152 (9.16%) Project Management
13 119 (7.17%) Stakeholder Management
14 101 (6.09%) Computer Science
15 100 (6.03%) Release Management
16 94 (5.67%) Disaster Recovery
16 94 (5.67%) Project Delivery
16 94 (5.67%) Service Design
17 91 (5.49%) Business Intelligence
17 91 (5.49%) Configuration Management
Programming Languages
1 167 (10.07%) PowerShell
2 114 (6.87%) SQL
3 79 (4.76%) Python
4 50 (3.01%) JavaScript
5 43 (2.59%) C#
6 32 (1.93%) Perl
7 24 (1.45%) VBScript
8 22 (1.33%) Bicep
8 22 (1.33%) Java
8 22 (1.33%) VB
9 13 (0.78%) Shell Script
10 12 (0.72%) Tcl
11 10 (0.60%) Bash
12 8 (0.48%) C++
12 8 (0.48%) VB.NET
13 7 (0.42%) JCL
13 7 (0.42%) VBA
14 6 (0.36%) Apex Code
14 6 (0.36%) Go
14 6 (0.36%) PL/SQL
Qualifications
1 550 (33.15%) Security Cleared
2 364 (21.94%) SC Cleared
3 279 (16.82%) Degree
4 231 (13.92%) DV Cleared
5 140 (8.44%) ITIL Certification
6 108 (6.51%) Microsoft Certification
7 91 (5.49%) Cisco Certification
8 71 (4.28%) CCNA
9 60 (3.62%) ITIL Foundation Certificate
10 59 (3.56%) Computer Science Degree
11 50 (3.01%) A+ Certification
11 50 (3.01%) MCSA
12 42 (2.53%) CCNP
13 40 (2.41%) MCP
14 36 (2.17%) BPSS Clearance
15 33 (1.99%) PMP
16 31 (1.87%) PMI Certification
17 28 (1.69%) MCSE
18 27 (1.63%) Master's Degree
19 21 (1.27%) TOGAF Certification
Quality Assurance & Compliance
1 142 (8.56%) SLA
2 62 (3.74%) QA
3 30 (1.81%) GDPR
3 30 (1.81%) ISO/IEC 27001
4 29 (1.75%) Government Security Classifications
5 25 (1.51%) ISO/IEC 20000
6 18 (1.08%) COBIT
7 17 (1.02%) NIST
8 16 (0.96%) Data Quality
8 16 (0.96%) NCSC
9 10 (0.60%) PCI DSS
10 9 (0.54%) Cyber Essentials
10 9 (0.54%) ISO 9001
11 5 (0.30%) PMO
12 4 (0.24%) Accessibility
13 3 (0.18%) GRC
13 3 (0.18%) ISO 22301
14 1 (0.060%) Cyber Essentials PLUS
14 1 (0.060%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 1 (0.060%) NIST 800
System Software
1 293 (17.66%) Active Directory
2 101 (6.09%) VMware Infrastructure
3 44 (2.65%) Firmware
4 38 (2.29%) Hyper-V
4 38 (2.29%) Virtual Desktop
5 33 (1.99%) Virtual Machines
6 27 (1.63%) VMware ESXi
7 17 (1.02%) Virtual Servers
8 15 (0.90%) vSphere
9 13 (0.78%) VMware NSX
10 7 (0.42%) Job Entry Subsystem
10 7 (0.42%) XenApp
10 7 (0.42%) XenDesktop
11 6 (0.36%) VMware Workstation
12 5 (0.30%) Microsoft App-V
12 5 (0.30%) Veritas Cluster Server
13 4 (0.24%) Docker
14 3 (0.18%) BitLocker
14 3 (0.18%) Microsoft Virtual Server
15 1 (0.060%) Samba
Systems Management
1 138 (8.32%) SCCM
2 83 (5.00%) Microsoft Intune
3 74 (4.46%) Ansible
4 68 (4.10%) SCOM
5 62 (3.74%) WSUS
6 32 (1.93%) Kubernetes
7 25 (1.51%) Active Directory Federation Services
7 25 (1.51%) NetBackup
8 23 (1.39%) vCenter Server
9 21 (1.27%) EMC NetWorker
9 21 (1.27%) Single Sign-On
10 20 (1.21%) Puppet
10 20 (1.21%) Terraform
11 16 (0.96%) Sysprep
12 15 (0.90%) Control-M
13 10 (0.60%) Rancher
14 8 (0.48%) Jamf Pro
14 8 (0.48%) PingFederate
14 8 (0.48%) Red Hat Satellite
15 6 (0.36%) Tivoli Identity Manager
Vendors
1 498 (30.02%) Microsoft
2 353 (21.28%) ServiceNow
3 149 (8.98%) VMware
4 136 (8.20%) Cisco
4 136 (8.20%) Citrix
5 65 (3.92%) HP
6 49 (2.95%) Palo Alto
7 48 (2.89%) SAP
8 47 (2.83%) Juniper
9 46 (2.77%) Oracle
10 42 (2.53%) IBM
11 40 (2.41%) EMC
12 39 (2.35%) Dell
13 34 (2.05%) Remedy
14 33 (1.99%) Atlassian
15 31 (1.87%) Red Hat
16 30 (1.81%) SolarWinds
17 29 (1.75%) Symantec
18 27 (1.63%) Veeam
19 26 (1.57%) Google