Customer Service Jobs in the UK

101 to 125 of 3,273 Customer Service Jobs in the UK

SAP ByDesign Supply Chain Consultant - SAP Authority. UK Remote

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
This is a fantastic opportunity for a SAP ByDesign Supply Chain Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. ** Candidates must be able to work in the UK without restrictions ** Role Info: SAP ByDesign Supply … Client Sites as Required £65,000 per annum Plus Full Benefits Package Permanent - Full Time Reporting to: UK SAP ByDesign Team Lead Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum … as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Customer Service Account Executive - Fulfilment

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
International Logistics Group
Customer Service Account Executive - Fulfilment Northampton, Northamptonshire Up to £27,699 per annum, depending on experience About us Were an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our … from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The role As a Customer Service Account Executive, you will provide front line telephone and email support to a portfolio of Fulfilment Clients, understanding their bespoke requirements and … providing a high level of customer response and service. The key responsibilities of the role will include: - Resolving day to day queries including processing of all orders and any correspondence relating to those orders with the customer and other ILG departments - Utilising the client and in-house hosted more »
Employment Type: Permanent, Work From Home
Salary: £27,699
Posted:

Service Desk Team Leader

Sheffield, United Kingdom
Sheffield Health and Social Care NHS Foundation Trust
line technical support with the knowledge and skills to provide first-time-fix call resolution. It will also be responsible for the continuity of service provision by co-ordination of day-to-day activities of IT Service Desk Technicians. The post holder will manage rotas and take responsibility … for incident and call management processes. They will act as a point of escalation for the IT Service Desk Technicians and also deal with any customer service issues that may arise. They will co-ordinate all general administration activities such as updating, maintaining and the development of … the IT Service Management Toolset (Sunrise). This includes the Service Catalogue, the Configuration Management Database (CMDB) and service documentation, i.e. triage scripts, Standard Operating Procedures (SOPs) and general support documentation. They will ensure incidents are resolved within the priority time assigned. Finally they will be responsible more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

E Rostering Apprentice

Wolverhampton, United Kingdom
The Royal Wolverhampton NHS Trust
the new workforce plan. You will learn how to utilise the Trust's E-Rostering system to analyse data. You will learn the excellent customer service and prioritisation skills needed to work in a varied and busy environment. You will have the opportunity to work closely with other … range of skills in this area, with a team that possess a wealth of knowledge, talent and expertise. This Apprenticeship will be Apprenticeship Standard - Customer Service Level 2 Provider - Wolverhampton College Duration - 15 months Main duties of the job The successful applicant will be responsible for customer service duties, taking enquiries from managers and staff. Customer interactions will cover a wide range of situations including; face-to-face, telephone, video call and email. You will also play an important administrative role within the team, completing a variety of clerical tasks in a timely manner more »
Employment Type: Apprenticeship
Salary: £6.40 an hour
Posted:

Service Desk Team Leader - IT Service Management

Peterborough, England, United Kingdom
Global Technology Solutions Ltd
Service Desk Team Leader - IT Service Management Permanent Hampton, Peterborough, Cambridge £30,000 - £34,000 - Company benefits Monday to Friday - Standard office hours This role would suit someone who has experience working in a call centre environment, dealing with management of people and process. Working to service … calls answers and tickets resolved. ITSM/IT would be a huge advantage! JOB SUMMARY Provide leadership, guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high … levels of customer service. Endeavour to provide all customers with the best level of customer service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working more »
Posted:

Operations Manager (Life Science Reagents)

Cambridge, England, United Kingdom
Antibodies.com
discovery and improve human health. As we continue to grow, we are seeking a talented Operations Manager to join our dynamic team and oversee customer service, logistics, supply chain, and office management. For more information on our company and its offerings, please visit www.antibodies.com. Job Description: The Operations … Manager will be responsible for all aspects of customer service, order processing, stock preparation, internal transfers, supply chain, and order fulfilment. This is a hands-on role and, in addition to managing a small team, the Operations Manager will be actively involved on a daily basis in completing … Oversee the order processing workflow, from quote/to order receipt/to order fulfilment, to ensure accuracy and efficiency. Collaborate with sales and customer service teams to prioritize orders, resolve order discrepancies, and meet customer delivery expectations. Implement and maintain order management systems and procedures to more »
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Customer Service - Desk Operator

Newport, Shropshire, West Midlands, United Kingdom
Talent Finder
Customer Service – Desk Operator | Newport | Full Time/Part Time | From £22,000pa + Our client is a successful taxi & PSV company based in Newport, Shropshire who due to continued success are currently looking to recruit a Desk Operator. This is a fantastic opportunity for somebody who excels … in customer service to join a well-regarded company. Full training will be given on the specialised taxi booking computer system Benefits: Training Provided Company Pension Free car parking Friendly team of professional staff Potential of management position 28 days holiday Potential progression to management Staff discounts Birthdays … a team of professional drivers and desk operators, you will be responsible for answering the telephone in a polite, friendly and efficient manor, inputting customer's bookings onto the computer and ensuring emails and online bookings are inputted correctly. You will also be responsible for ensuring all bookings are more »
Employment Type: Permanent, Part Time
Salary: £20,000
Posted:

Customer Support Advisor

Warrington, Cheshire, North West, United Kingdom
Tradebe Management Ltd
fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customer service role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic … team members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance more »
Employment Type: Permanent
Salary: £24,000
Posted:

Technical Customer Service Advisor

Sevenoaks, Kent, South East, United Kingdom
Bennett and Game Recruitment LTD
Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of … products. The Technical Customer Advisor, would be responsible for taking calls from customers and talking through the issue, assisting where possible and giving technical advice. Then should the issue not be able to be rectified over the phone, the advisor would then be responsible for liaising with an engineer … to fix the fault. The Advisor would also be responsible for logging ongoing jobs and ensuring these are completed. The Technical Customer Advisor, must have experience within a similar role, but this doesn't have to be within the plumbing and heating sector, as training will be provided for more »
Employment Type: Permanent
Salary: £26,000
Posted:

Customer Service Advisor (Banking) - Newcastle

Newcastle Upon Tyne, England, United Kingdom
Excelerate
Role - Customer Service Advisor (Banking) - Newcastle Role Type - Initial 6 month contract, followed by permanent employment. (To start asap) Location - Cobalt Business Park, Newcastle - NE27 0QJ (On-site daily) Salary/Pay - £12>£14 per hour ( subject to experience, 7.5 hours paid per day, 37.5 a week) Details … Multinational Financial Cooperation where they manage their personal lending business. You will be providing support to customers, largely from inbound calls & enquiries. Required Skills: Customer Service Experience (Largely inbound calls) Excellent communication skills, written & verbal Experience resolving customer complaints would be beneficial Data entry & use of CRM … required The ideal candidate will have the experience in the below, as part of their skill-set: Sociable, helpful and eager to provide excellent customer service to customers with a friendly & professional approach Able to work in a fast-paced environment, ensuring defined protocols are followed. A good more »
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Junior Account Manager (Full Technical Training)

Avonmouth, Bristol City, England
Rise Technical Recruitment Ltd
Super-Mare, Gloucester, Stonehouse £24,000 - £28,000 + Progression + Specialist Industry Training + 30 Days Holiday + Bonus Are you from a Customer Service or Account Management background looking to join a fast growing company that will invest in you with specialist training, facilitate the progression … go-to expert within your specialist industry. Established for over 40 years, this leading distributer of specialist electrical products has continued to expand their customer base to now supply products on a world-wide scale, in one of the most demanding industries globally. In this role you will be … will be being the point of for their clients, helping with orders, technical support and account management. The company offer fantastic training, so any Customer Service or Account Management backgrounds are encouraged to apply. This is a brilliant opportunity for an individual looking to launch a career within more »
Employment Type: Permanent
Salary: £24,000 - £28,000
Posted:

Junior Account Manager (Full Technical Training)

Bristol Area, South West, United Kingdom
Rise Technical Recruitment Limited
Super-Mare, Gloucester, Stonehouse £24,000 - £28,000 + Progression + Specialist Industry Training + 30 Days Holiday + Bonus Are you from a Customer Service or Account Management background looking to join a fast growing company that will invest in you with specialist training, facilitate the progression … go-to expert within your specialist industry. Established for over 40 years, this leading distributer of specialist electrical products has continued to expand their customer base to now supply products on a world-wide scale, in one of the most demanding industries globally. In this role you will be … will be being the point of for their clients, helping with orders, technical support and account management. The company offer fantastic training, so any Customer Service or Account Management backgrounds are encouraged to apply. This is a brilliant opportunity for an individual looking to launch a career within more »
Employment Type: Permanent
Salary: £24,000
Posted:

Software Support Technician

United Kingdom
The Virtual Recruiter
Job & Department Summary Delivery of the Support service is the first point of contact for customers regarding our products and is a critical component in ensuring our customers have a positive experience at all times. The Support Team provides technical assistance for any issues that arise with our software. … to use the software. Delivering in a fast-paced environment and performing tasks alone or as a part of a team ensuring a positive customer experience at all times Each member of the team is an ambassador for the company, and we strive to offer the highest levels of … customer service at all times. Essential Functions To review details of the support ticket that a customer has logged in the our online support portal. Triage the ticket to ensure the customer has provided all necessary information in order to understand the nature of the problem more »
Posted:

Maintenance Coordinator (Plant Hire)

Belfast, County Antrim, Northern Ireland, United Kingdom
Ernest Gordon Recruitment
consumers in the construction market. They are looking for a someone to join their team to help grow and maintain the high quality of service that they offer through perfect customer service and high standards. This role requires you to receive calls taking customer information and … order. This vital role will be well suited to anyone with previous mechanical/plant hire background who is organised, hardworking and has strong customer service skills. For this vital role in their business infrastructure, it is important to have a strong level of IT skills. The Role … Logging Jobs/Delegating Jobs Resourcing/Searching for parts 20days holiday + 8bank holidays The Person: Organised Hardworking Strong IT knowledge/skills Customer Service Plant/Machine Hire experience (preferable) Keywords : Plant hire, organisation, IT, customer service, Belfast, Resourcing, Searching, mechanical hire, maintenance, construction more »
Employment Type: Permanent
Salary: £30,000
Posted:

Service Desk Analyst

Cambridge, Milton, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Arcus Global
Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »
Employment Type: Permanent
Salary: £27000/annum Benefits
Posted:

Service Desk Analyst

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Arcus Global
Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

2nd line network engineer

Ely, England, United Kingdom
Global Technology Solutions Ltd
being defined as:• Ability to document network information.• Assist in the setup of networks and contribute ideas and suggestions.• Suggest activities (common incidents and service requests) that can be performed by the service desk• Create and curate relevant knowledge articles.• Pass accreditations as required by the senior network … client centric organisation, our priority is always providing excellent support to our clients, therefore you will be expected to act as a site/service desk engineer when not learning from and supporting our senior network engineer.This includes but not limited to:Providing 2nd line on site and service desk technical support:• Attend customer and company sites as a minimum 2 days per week (you will be expected to be flexible in that there may be a requirement to change your deployment at short notice, but they endeavour, as much as possible, to minimise disruption to their more »
Posted:

2nd line network engineer

Cambridge, England, United Kingdom
Global Technology Solutions Ltd
being defined as: • Ability to document network information. • Assist in the setup of networks and contribute ideas and suggestions. • Suggest activities (common incidents and service requests) that can be performed by the service desk • Create and curate relevant knowledge articles. • Pass accreditations as required by the senior network … client centric organisation, our priority is always providing excellent support to our clients, therefore you will be expected to act as a site/service desk engineer when not learning from and supporting our senior network engineer. This includes but not limited to: Providing 2nd line on site and … service desk technical support: • Attend customer and company sites as a minimum 2 days per week (you will be expected to be flexible in that there may be a requirement to change your deployment at short notice, but they endeavour, as much as possible, to minimise disruption to more »
Posted:

Dutch Speaking Customer Agent Inbound Calls Only

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Service Administrator

Chesterfield, Derbyshire, East Midlands, United Kingdom
Verto People
Service Coordinator/Engineering Coordinator/Service Administrator required to join a global leading Compressed Air Supplier. Service Coordinator/Engineering Coordinator/Service Administrator shall be responsible to plan and schedule the Service Engineers work, provide service support to the management team, liaise … with customers plus the engineering team. Full product training provided. The successful Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience working in a coordinator, scheduling, or similar customer service role in engineering. This is a 6-months position that is covering maternity … leave. Package £25,000 Pro rata 30 37.5 Hours a week Pension Additional Benefits Onsite Parking 25 days holiday including Bank Holidays The Service Coordinator/Engineering Coordinator/Service Administrator role This is a 6-months position that is covering maternity leave. Coordinate the work, assignments, and more »
Employment Type: Permanent
Salary: £24,000
Posted:

Italian speaking Export Customer Service Coordinator

Sheffield, South Yorkshire, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION UK Italian speaking Export Customer Service Coordinator Salary: up to £25,000 pa + benefits Location: Sheffield Ref: 2316I VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference: 2316I. Applications submitted on our website will come to us … The Role: - To deal with inquiries on a daily basis over the phone and email - To process orders in a timeous manner and ensure customer records are kept up to date - To collaborate positively with other departments within the business with any Customer Service queries - To deal … and order placement - To arrange collections, returns, and deliveries - To coordinate with warehouses for stock movements - To ensure customers receive a high standard of service - To promote the companys products and services The Candidate: - Fluent in Italian (written and verbal) - Previous experience in Customer Service or Export more »
Employment Type: Permanent
Salary: £24,000
Posted:

French Speaking Customer Service Advisor

Swindon, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Elite Recruitment Solutions Maidenhead
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full … 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones … WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO ACCOMODATE HYBRID OR REMOTE WORKING. Requirements We are looking for Fluent French speaking individuals with customer service experience to help enhance our client's customer offering. For this role you need to be fluent in both French and more »
Employment Type: Temporary, Work From Home
Salary: £11.53 - 11.53 per hour + free parking
Posted:

Customer Service & Logistics Team Leader

Manchester, North West, United Kingdom
Hybrid / WFH Options
Spectrum Brands UK Ltd
Join Our Team as a Customer Service & Logistics Team Leader! Are you ready to take the lead in shaping the future of consumer goods logistics? Spectrum Brands UK, home to iconic brands like Russell Hobbs and Remington, is seeking a dynamic individual to join our team as a … Customer Service & Logistics Team Leader in our Appliances division. At Spectrum Brands UK, we're not just about products; we're about innovation, excellence, and creating meaningful connections with our customers. As a leader in the industry, we serve a diverse clientele and pride ourselves on delivering top … quality products to households across the UK. The Role As the Customer Service & Logistics Team Leader, you'll play a pivotal role in ensuring seamless operations and exceeding customer expectations. Lead a team of 4 dedicated professionals, drive a culture of trust and collaboration, and unleash your more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Field Service Engineer

Northern Ireland, United Kingdom
GLORY
ROLE TITLE: Field Service Engineer - entry-level or experienced LOCATION: Northern Ireland (Tyrone/Fermanagh/Monaghan/Donegal) COMPANY OVERVIEW GLORY has a positive, friendly and customer focused culture. We are looking for a Field Service Engineer to join our growing business and Field Service … businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience. We offer peace … putting cash to work, and helping customers enhance the value that their staff and facilities add to their business . ROLE PURPOSE The Field Service Engineer operates directly in the designated field territory and services/maintains company equipment while forging good business relationships with our customers. We have more »
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Outpatient Booking Co-ordinator

Warwick, United Kingdom
South Warwickshire University NHS Foundation Trust
with colleagues to ensure waiting time targets are achieved. The post holder will be responsible for prioritising own workload and ensuring data quality and customer service are met to a high quality standard. Previous applicants need not apply. Main duties of the job To work as a flexible … team to carry out clerical duties within the Patient Access Services giving support to patients, medical staff and the management process, maintaining an effective customer focused service. About us Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding … handle rota, managing calls in a professional manner and assisting patients with their queries. Liaise with reception staff regarding clinics and follow up appointments Service Improvement/Team Development Be involved in the development & revision of protocols & processes as required. To participate in the training and induction of new more »
Employment Type: Secondment
Salary: £22816.00 - £24336.00 a year
Posted:
Customer Service
10th Percentile
£22,614
25th Percentile
£25,375
Median
£32,000
75th Percentile
£47,500
90th Percentile
£63,750