Customer Service Jobs in the UK

151 to 175 of 3,256 Customer Service Jobs in the UK

Call Handler (Patient Central)

York, United Kingdom
Priory Medical Group
dealt with in a timely and professional manner. Here at PMG, we are looking for people with positive outlook who have: Excellent communication and customer service skills, Attention to detail, IT literate Ability to be discreet/respect patient confidentiality Previous experience in a similar role is desirable … to Friday 8am to 6pm. Main duties of the job We think the purpose of this job is pretty simple to provide the best customer service every day to every patient! As a Call Handler based in our Patient Central team, you are the voice of our Practice. … their very best for our patients. Job description Job responsibilities We think the purpose of this job is pretty simple … to provide ‘the best’ customer service … every day … every patient! As a Call Handler based in our Patient Central team, you are the voice of our Practice as more »
Employment Type: Permanent
Salary: £11.44 an hour
Posted:

Administrator

Chesterfield, Derbyshire, East Midlands, United Kingdom
Great Bear
ambient, contract packaging solutions and fresh and baked goods. Company Overview Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture … accurate data with the ability to work to deadlines and contribute to the overall success of the site. The successful applicant should have administration customer service background, be a confident user of Excel with excellent attention to detail with a proactive and positive approach. Job responsibilities of a … Administrator include: Dealing with all internal and external Customers enquiries in a timely and professional manner Customer PODs To provide proof of customer deliveries, checking for discrepancies ad compiling reports to chase outstanding PODs. Provide daily delivery status orders reports to both internal and external holders Handling customer more »
Employment Type: Permanent
Posted:

Senior Microsoft Dynamics 365 Consultant

Birmingham, England, United Kingdom
Version 1
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »
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Senior Microsoft Dynamics 365 Consultant

Manchester, England, United Kingdom
Version 1
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »
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Senior Microsoft Dynamics 365 Consultant

Edinburgh, Scotland, United Kingdom
Version 1
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »
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Senior Microsoft Dynamics 365 Consultant

Belfast, Northern Ireland, United Kingdom
Version 1
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »
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Senior Microsoft Dynamics 365 Consultant

London, England, United Kingdom
Version 1
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »
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Smart Planning Agent

Leeds, West Yorkshire, Yorkshire, United Kingdom
British Gas
June We have an exciting opportunity for a Planning and Dispatch Agent reporting to the Planning & Dispatch Team Leader for Operational Planning within our Customer business unit. You'll be part of a highly motivated team who are committed to our internal and external customers and are skilled in … the intricacies of their discipline. We are a forward planning and real time function, and our priority is ensuring that we are meeting our customer promise and are always there when our engineers and customers need us. Key accountabilities of what you will be up and purpose of the … role! Work closely with Engineers and Customer Delivery Managers to drive efficient working with use of specialised planning and dispatch systems Proactively identify any operational and regulatory risks, escalating as appropriate. identifying appropriate resolution for complex issues and communications directly with your colleagues and customers where required Regularly review more »
Employment Type: Permanent
Salary: £26,000
Posted:

Customer Account Co-ordinator

Tring, Hertfordshire, South East, United Kingdom
Safran Electrical & Power UK Ltd
Customer Account Coordinator Pitstone, Tring, Hertfordshire £ Competitive Benefits: 5% Bonus, Excellent Pension, 33 Days Holiday, Dental, High street discounts, Workplace nursery scheme, Midday finish on Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidise canteen Skills: Customer Service, Excel, Communication … If you want to help deliver this future, we are looking for enthusiastic and creative people to join our team. The Role As a Customer Account Coordinator at Safran Electrical & Power you will responsible for delivering world-class customer service to our global Aftermarket customers. The role … holder will be responsible for managing the daily interaction with our customers, maintaining and enhancing customer relationships in order to meet organisational and operational objectives. Manage the daily interaction with a selection of regional Aftermarket customers Deliver front line business support and order management between Safran Electrical & Power and more »
Employment Type: Permanent
Posted:

Service Desk Administrator

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
Service Desk Administrator Programme Name: LCST Location: Bristol, UK Were ready for you to unleash your potential! Role Overview: We are in search of a Service Desk Administrator to join the team in Bristol. IT departments face a number of problems each day . As a result, management … employees who have the requisite skills to address specific issues also moves the process along. Main Duties and Responsibilities: Receive and handles requests for service, following agreed procedures Promptly allocate calls as appropriate Log incidents and service requests and maintains relevant records Identify and classify incident types and … service interruptions Record incidents cataloguing them by symptom and resolution Act under guidance to record and track reliability data for your services Assist in Problem solving tickets Maintain and assist current Change process and requests This role will involve you displaying strong customer service skills as you more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Information Technology Service Desk

Driffield, England, United Kingdom
Hays
IT SERVICE DESK/1ST LINE/ITIL/CUSTOMER SERVICE SKILLS/MS WINDOWS/ACTIVE DIRECTORY/WINDOWS SERVER IT SERVICE DESK SALARY - UP TO £26,000 + OUTSTANDING BENEFITS LOCATION - Nr DRIFFIELD Your new role One of the region's most successful businesses … is looking to add an IT Service Desk candidate who will be responsible for providing 1st Line IT support to their large customer base, ensuring the highest levels of customer service is maintained. What you'll need to succeed The Hiring Manager would ideally like to … has worked to ITIL principals and standards previously and would like to receive applications from candidates who have the following key skills and experience: • Customer Service focussed with excellent communication skills • Excellent problem solving ability • Good working knowledge of MS Windows (client devices) • Understanding of Windows Server, MS more »
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Application Support (Power Apps)

Sheffield, England, United Kingdom
Auxilion
Strong understanding of data modelling and integration concepts within the Power Platform. Familiarity with Microsoft 365 and Dynamics 365 integration points. Demonstratable people and service management experience. Excellent customer service and communication skills. Development experience in other platforms or languages such as C Sharp, .Net If you … Apps, Power Automate, and Power BI. Assist the technical team in overseeing Dataverse data management for our clients. Serve as the escalation point for service, technical inquiries, issues, and escalations related to Power Platform applications. Oversee the delivery of IT support services, including incident management, problem resolution, and service request fulfilment, ensuring timely and effective resolution of issues in accordance with established service level agreements (SLAs). Lead technical power platform engineers across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Define and more »
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Customer Service Specialist Level 3 Apprenticeship

MEADOWHALL BUSINESS PARK, CARBROOK HALL ROAD, SHEFFIELD, England
PREVENTX LTD
sexual health services, through innovative digital platforms and our own in-house laboratory which prides itself on providing excellence and quality to customers and service users alike. APPLICANTS MUST BE 18+ TO APPLY DUE TO THE NATURE OF THE ROLE. Role Key Responsibilities: • Develop an understanding of the business … its values and service culture and uphold this through the services provided • Understand and adhere to organisational policies and procedures • Operate efficiently; in a highly organised and professional manner as the primary point of contact for multiple Partner Service Professionals • Liaise with current Partner Service Professionals to … the performance of services against the predefined KPIs and report to Account Managers underperforming services before they become an issue • Address or redirect Partner Service Professionals queries to Account Managers/relevant teams in a timely manner (e.g. queries regarding service use, development and online portal management) • Support more »
Employment Type: Advanced Apprenticeship
Salary: £9,984.00
Posted:

Senior D365 CE Consultant

United Kingdom
Hybrid / WFH Options
WeDo
develop is huge. The role......they are in need of a Senior D365 CE Consultant that has a deep understanding of at least 3 modules (Customer Service, Omni Channel, Customer Insights Journeys, Customer Insights Data, Field Service or Project Operations) What skills you need...... Extensive hands … on experience in configuring and deploying Dynamics 365 (D365) across at least three areas such as Sales, Customer Service, Omni Channel, Customer Insights Journeys, Customer Insights Data, Field Service, or Project Operations (PSA). Demonstrated ability to deliver D365 solutions that meet specified requirements, adhere more »
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Customer Service Engineer

Clerkenwell, England, United Kingdom
Siemens Healthineers Careers
Customer Service Engineer - Imaging Equipment - Field based (M25 & surrounding areas) Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range … of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities … Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within your designatedproduct range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in more »
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WEEE Team Leader

Cannock, England, United Kingdom
Veolia
solution. Keep up to date with Veolia's business offerings and cascade this information to their team Drive continuous improvement to ensure Veolia's customer service offering remains fit for purpose and customer centric Seeks customer feedback and suggests improvements to current products and services. Identifies … customer service issues and is proactive rather than reactive. Understanding of market trends and the ability to strategically plan for upcoming opportunities is desired. Understanding and embedding Veolia's values in your daily operation Understand the requirements of the administrator role and provide clear direction and guidance to … the team. Ensure that all required metrics are maintained and tracked to ensure that standards are met. Handle customer escalations and provide feedback for coaching: Be the point of contact for any customer escalations and provide feedback once resolved as a coaching opportunity for the team to improve more »
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Service Desk Analyst

Peterborough, Cambridgeshire, East Anglia, United Kingdom
iDPP
Service Desk Analyst Peterborough, Cambridgeshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Peterborough. This is a full-time, on-site position … that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical support and troubleshooting for a variety of IT-related … issues. Analyse and resolve technical problems efficiently and effectively. Respond to customer inquiries with professionalism and a high level of customer service. Ensure customer satisfaction through timely and accurate resolution of issues. Collaborate with team members to provide comprehensive support and share knowledge. Maintain detailed and accurate more »
Employment Type: Contract
Rate: £220 per day inside IR35
Posted:

Service Desk Analyst

Manchester Area, United Kingdom
NCC Group
Location: Manchester Service Desk Analyst (6 month FTC) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make … Security and Risk Mitigation business… https://www.nccgroup.com/uk/Role Purpose Working as part of the internal IT department, in the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice to ensure accurate recording of all reported incidents … changes and service requests that affect IT infrastructure and networks, resulting in timely and cost-effective resolutions within specified service level agreements. You will also provide an appropriate, but high level of customer service in carrying out employee administration tasks globally. Key Accountabilities Employee Administration To more »
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Head of Managed & Professional Services

Resource House, Bulwell, Nottinghamshire, United Kingdom
Jigsaw 24
Services will be responsible and accountable for the successful delivery of all contracted services, and for fulfillment of all Professional Services engagements, ensuring that customer satisfaction and quality remain paramount. The role must work closely with other department heads and sales colleagues to ensure that there is a holistic … approach to the end to end services that our customers receive, whilst also continually driving service and quality improvements. Key duties and responsibilities are : Creating and driving the strategic direction for Managed & Professional Services Ensuring that services meet all statutory requirements and are delivered to SLA, time and budge … all Managed & Professional Services Establish SLA’s, OLA’s and KPI’s to manage the performance of internal resources, shared services and 3rd party service providers Drive continuous, measurable Service Improvement and Development Plans Identify operational risks to services and projects, ensuring mitigation actions are recorded and delivered more »
Employment Type: Permanent
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Senior Field Engineer

Chelmsford, Essex, United Kingdom
Som3
Allowance+ prvate medical/dental insurance + many more Location: Essex *MUST BE UK BASED AND SC ELIGIBLE. NO SPONSORSHIP PROVIDED* The Senior Field Service Engineer will be responsible for diagnosing and repairing various IT equipment such as servers, PCs, laptops, printers, and point of sale systems (EPOS) at … different customer sites throughout the UK. They will ensure adherence to company processes, procedures, and contractual obligations while upholding excellent customer service standards. Candidates should possess extensive experience as a Field Service Engineer, effective communication skills, and the ability to collaborate within a team environment. Reporting … Proficiency in installing, configuring, and supporting Server/Desktop/EPOS environments, as well as installing client software for various networking platforms at different customer sites in the UK. Adherence to documented procedures and safety precautions, including ESD protocols. Demonstrating effective problem-solving skills and the ability to adapt more »
Employment Type: Permanent
Salary: £27000 - £29000/annum Car, pension, benefits package
Posted:

Service Desk Analyst

Derby, England, United Kingdom
Klickstarters
Service Desk Analyst We are a leading manufacturing company based in the UK. We provide materials and services to customers and committed to delivering excellent customer service. We are seeking a talented First Line Service Desk Analyst to join our IT team. First Line IT Support Based … email alexandra.williams@klickstarters.com WHAT YOU WILL BE DOING? We are a leading manufacturing company based in Derby looking to recruit a First Line IT Service Desk Analyst to provide users support promptly via phone, email and chat, resolving technical issues accurately in the ticketing system, Diagnose and troubleshoot hardware … software and network related issues, provide guidance, work with the IT team to share knowledge. The ideal candidate will have excellent customer service skills and telephone manner and a keen interest in IT/Technology, with a focus on delivering a top rate service to our clients. more »
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Service manager

Rugby, England, United Kingdom
PRAMAC
global provider of power generation solutions, offering a wide range of products including generators, lighting towers, and handling equipment. We are seeking a skilled Service Manager to join our team. The Service Manager will be responsible for providing on-site technical support, maintenance, and repairs for Pramac equipment … ensuring maximum uptime and customer satisfaction. Key Responsibilities: Lead and manage the service department, including field service engineers, workshop engineers, and support staff, to ensure optimal performance and productivity. Develop and implement service strategies, policies, and procedures to meet customer needs and business objectives. Establish … service standards and performance metrics, and monitor team performance against targets, taking corrective action as necessary. Collaborate with sales and marketing teams to promote service offerings, identify new business opportunities, and achieve revenue targets. Manage service contracts and agreements with customers, ensuring compliance with terms and conditions more »
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Technical Support/Service Engineer (Field Based)

Watford, England, United Kingdom
Osprey Engineering Solutions
our range of flow control products. The ideal candidate will have strong technical knowledge, excellent problem-solving skills, and the ability to deliver exceptional customer service in the field. Key Responsibilities: On-Site Technical Support: Provide on-site technical support and troubleshooting for flow control products, including valves … regulators, and other related equipment. Customer Interaction: Interact with customers to diagnose issues, answer technical questions, and provide guidance on product usage and maintenance. Installation and Commissioning: Assist with the installation and commissioning of flow control products at customer sites, ensuring proper setup and functionality. Product Maintenance: Perform … Training: Conduct training sessions for customers and end-users on the operation, maintenance, and troubleshooting of flow control products. Documentation: Maintain detailed records of service visits, including issues encountered, solutions provided, and any parts used. Technical Advice: Provide technical advice and recommendations to customers and internal teams regarding product more »
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Customer Service Coordinator - Export

Bournemouth, Dorset, South West, United Kingdom
French Selection UK
FRENCH SELECTION UK Customer Service Coordinator (Export) Salary: up to £25,000 p.a. + Benefits Location: Bournemouth Ref: 788BR1 VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 788BR1 Applications submitted on our website will come to us in the … by our team of consultants. The Company: Our client is a global leading manufacturer & distributor in their field Main duties: To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams The Role: - Process orders into the database and carry out … general administration - Learn the product in order to advise customers on suitability - Respond to customer enquiries and resolve issues in a timely manner - Follow up on orders and ensure delivery status is updated regularly - Raise quotations for new enquiries and sales leads - Liaise with Shipping & Finance teams regarding special more »
Employment Type: Permanent
Salary: £24,000
Posted:

Inbound Customer Service Advisor

Newtownabbey, County Antrim, Whitehouse, Antrim and Newtownabbey, United Kingdom
Hybrid / WFH Options
Blue Arrow
Position: Inbound Customer Service Advisor Location: Hillview House, Newtownabbey, BT36 7LQ (ONSITE, THIS IS NOT A REMOTE ROLE) Salary: £15 per hour Hours: Full Time, 37.5 hours per week, Monday to Friday Shifts: Must be available between 8am-5pm Type: Temporary until Approx October 2024. We are currently … recruiting for Inbound Customer Service Advisors to work on an IT Service Desk in the Newtownabbey area. As a key representative of Capita, you will have the ability to always remain professional, remaining focused on the task in hand and working to a high standard. We are … tasks. You'll be part of a large team, all working together as one in an exciting, fast paced atmosphere. You will be providing customer support via a service desk providing ticket logging services, technical support and ticket resolution to a range of external customers within the education more »
Employment Type: Temporary
Salary: £15.00/hour
Posted:
Customer Service
10th Percentile
£22,719
25th Percentile
£25,250
Median
£32,000
75th Percentile
£47,500
90th Percentile
£62,500