Customer Service Jobs in the UK

76 to 100 of 3,262 Customer Service Jobs in the UK

Internal Sales Executive

Birmingham, West Midlands, United Kingdom
Trakm8 Ltd
Life Assurance Electric vehicle Salary Sacrifice scheme Our employees are entitled to participate in an Employee Assistance Programme (EAP). Thisis a virtual benefit service which connects our Employees to third party specialists who can help to manage their health and wellbeing and that of their family. In addition … to the EAP the service includes: Remote access to a UK based GP 2ndOpinion consultations Mental health assessments and physiotherapy . About the Role In your new role as Internal Sales Executive, you will need to develop new business for the company via the Phone, Email, LinkedIn, and Video … call software such as Zoom and MS Teams. Engage with new customers to understand needs and requirements and map these into the product/service on offer. Qualify new sales prospects. Build a steady pipeline by identifying and selling to prospects. Maintain relationships with clients. Achieve KPIs; delivering revenue more »
Employment Type: Permanent
Salary: £24,000
Posted:

Quality Assurance Assessor

Salford, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
First Central Insurance & Technology Group
First Central employees are operating at the required competency and meeting regulatory requirements. Were all about people, so youll contribute to positive improvements to customer experience and outcomes, through continuous improvement, reporting and analysis of trends. Do you thrive to ensure the best customer service and outcome … appraisal documentation within required timeframes Your experience: Providing coaching to employees Working in a quality assurance environment including risk and controls principles, focusing on customer outcomes Problem solving and continuous improvement principles Data analysis and translation of management information to tangible actions Private motor vehicle insurance industry, ideally in … adopt a logical approach to resolving problems Strong computer skills with experience in MS Office, particularly Word and Excel ACII Qualification (desired). Behaviours Customer focused Strives to deliver performance targets and drive business improvements to contribute to the success of the team and business Business acumen Self- motivated more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Product & Process Engineer

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: We currently have permanent opportunities for Product & Process Engineers to join our Bio … for Product & Process Engineers to join the Bioresources department at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … options can offer work patterns that suit your needs. If youre an experienced operational, process based professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. If more »
Employment Type: Permanent
Posted:

Fitters Mate

Lutterworth, Leicestershire, East Midlands, United Kingdom
Mitchellwest Ltd
pay to applicants who display the required skills. This position will also allow the individual to advance within this role to become a qualified service engineer. Reporting to the Technical Manager, your duties will also involve general labouring around the yard and will vary on a daily basis depending … appreciation of Health & Safety Experience of working in a team environment FLT experience (training will be given if no experience). Travelling to our customer sites with our engineers will be a requirement with out of hours working which can involve stopovers due to the location of some of … like you. Mitchellwest is a privately owned independent company specialising in the maintenance of backup power supply. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our equipment, infrastructure, processes, and people to achieve long term sustainable growth. We aim more »
Employment Type: Permanent
Salary: £30,000
Posted:

Software Developer C# .NET

Wellingborough, Northamptonshire, East Midlands, United Kingdom
Solus Accident Repair Centres
have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several … main manufacturer approvals Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations more »
Employment Type: Permanent
Salary: £55,000
Posted:

Support Finance Consultaant

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Core 3
customers, providing help desk support to both direct customers and partners. You will also be involved with delivering our specialist post go-live support service for customers directly after the implementation, involving both on-site and off-site assistance. Additional activities include testing of new releases, updating product documentation … delivering customer webinars, supporting implementation and pre-sales consultants, delivering ad-hoc customer training and supporting account managers with customer reviews. Providing high quality support to customers and partners via our cloud-based support desk Managing the progress of support tickets from inception to resolution, including follow … up with 3rd line support, to meet our Service Level Agreement (SLA) targets Encouraging customers to make the best use of the product for automating business processes Delivering additional training and consultancy on site or remotely to customers after they have gone live Testing of new releases Maintaining the more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Administrator

Exeter, Devon, South West, United Kingdom
Thrifty Car & Van Rental
experience or not-we will have a role for you! If you do not have experience but have always wanted to learn more about Customer Service processes, or perhaps study to help your business knowledge grow, then this is the opportunity for you! Role Overview: As an Back … dedicated support in line with company standards and assist National Accounts Reservations Agents as needed. Key Responsibilities: Manage branch queries Trigger mileage, changeover and service requests on customer reservations systems Record and escalate overdue mileage requests appropriately Coordinate vehicle changeovers with other departments Run reports to help business … operations Monitor and escalate high mileage reservations to account managers Use customer portals to address service issues and offer compensation when necessary Collaborate with Account Managers to resolve issues promptly Escalate potential problems to the Back Office Manager Skills and Qualifications: Previous customer service experience desirable more »
Employment Type: Permanent, Part Time
Salary: £22,000
Posted:

ATM Field Service Engineer

Harrow, London, United Kingdom
Cennox Ltd
Cennox provides a maintenance service to our customers in the financial and retail industry on a range of self-service devices. As a Field Service Engineer, you will be the face of Cennox when attending customer sites to resolve faults and carry out general maintenance. We … training, development and your day to day role. We have an abundance of 'can-do attitude' and a desire to provide the best possible service to our customers. At Cennox, being part of the team is important to us and we are looking for people who have a positive … make it happen' approach and who want to learn and enhance their skills. Are you happy to be 'on the road' and travel to customer sites daily? Do you have a UK Driving licence and RTW in the UK (essential) Have you worked on ATM's, vending machines, gaming more »
Employment Type: Permanent
Salary: £28,000
Posted:

Internal Sales Engineer

Leeds, West Yorkshire, Yorkshire, United Kingdom
The Recruitment Co
numeracy skills. Previous internal sales experience Familiarity with competitors in the industry is advantageous. Proficiency in IT skills. Strong selling and organisational abilities. Exceptional customer service orientation. Ability to establish and maintain strong relationships. Excellent communication skills. Punctual with a good attendance record. Flexible and adaptable If you more »
Employment Type: Permanent
Salary: £30,000
Posted:

IT Support Technician

Norwich, Norfolk, East Anglia, United Kingdom
Todd Hayes Ltd
a passion for helping users. Strong communication skills, both written and verbal. End user focused with an excellent work ethic driven by providing great customer service. A self-starter looking to develop both themselves and the role. Able to take initiative and quick to learn on the job. Good more »
Employment Type: Contract
Posted:

Dual Fuel Smart Meter Engineer (Debt Solutions)

Westcliff-On-Sea, Essex, South East, United Kingdom
ATA Recruitment
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
Employment Type: Permanent
Salary: £40,000
Posted:

Technical Support Engineer

Reading, Berkshire, South East, United Kingdom
Prospero Integrated
Support Engineer (TSE) will be the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This … position requires excellent customer service, organizational, time management, problem solving and interpersonal skills. Key Skills, Experience and Knowledge Communicate and interact with internal employees, clients and colleagues in a professional and timely manner Self-starter capable of working independently and meeting deadlines Excellent verbal and written communication and more »
Employment Type: Permanent
Salary: £40,000
Posted:

Project Coordinator

Gateshead, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Onecom
detail and accuracy - You have an excellent understanding of Telephony solutions - You are orgainised, able to work to deadlines and prioritise workload - You have customer service experience What you'll be busy doing: - Project manage the smooth delivery of Onecom products and services to customers including, but not … Leased Lines; -Hosted Telephony Solutions -On-Site Telephony (PBX) Systems. - Lead on projects, manage the process and provide weekly reporting via calls with the customer and our suppliers - Understanding the solution and process bespoke to the customer - Act as the single point of contact during the delivery process … and ensure high levels of customer satisfaction are maintained - Manage the on-boarding of new customers in-line with the internal company processes and procedures - Provide regular communication, support and project status reports to customers via email and telephone - Provide support to Project Delivery Managers - Management and provision of more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Field Service Engineer

Kilmarnock, Ayrshire, Scotland, United Kingdom
Apogee Corporation**
This role is coveringGlasgow to Ayrshire To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products … and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities to give the customer more »
Employment Type: Permanent
Posted:

SHEQ Manager

Liverpool, Merseyside, North West, United Kingdom
Morrison Energy Services
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Employment Type: Temporary
Posted:

Technical Project Co-ordinator

High Wycombe, Buckinghamshire, South East, United Kingdom
5G Communications Ltd
Structured Cabling, IT and Telecommunications with a good technical understanding. Collaborate effectively with key clients, ensuring the seamless communication, support, and delivery of the customer's requirements at all stages of the sales and project lifecycle. Nurture strong relationships with both clients and the broader site teams. Regularly evaluate … of AV Systems Experience of IP CCTV Systems Experience of Fibre Optic Infrastructure Working knowledge of SimPro software Excellent verbal and written communication and customer service skills Strong administration skills Thorough attention to detail Excellent leadership skills Ability to trust their intuition with minimal supervision What youll get more »
Employment Type: Permanent
Salary: £35,000
Posted:

Digital Project Manager

Grimsby, South Humberside, North East, United Kingdom
Hybrid / WFH Options
Laser Red
to our clients. We are a kind, caring, and passionate team of people who value hard work, dedication to finding solutions and delivering exceptional customer satisfaction. We believe in the power of collaboration, personal growth and continuous learning to ensure were keeping ahead of the click and creating work … in project execution and delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role is … software development methodologies. Innovative Thinking : Creativity and the ability to think outside the box in proposing solutions and improvements to project processes and outcomes. Customer Service Orientation : A strong focus on client satisfaction, with the ability to build and maintain positive relationships with clients and ensure their needs more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Sales Administrator

Liverpool, Merseyside, North West, United Kingdom
MSite
stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires … new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken – either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and … general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing more »
Employment Type: Permanent
Salary: £26,000
Posted:

Inbound Sales Agent

Birkenhead, Merseyside, North West, United Kingdom
Recruit Right
We are recruiting for one of the largest broadband service provider, seeking experienced individuals who would like to be part of their sales team. You will be expected to help and assist customers on technical queries and inquiries to re-contracting customers whilst offering additional products and services SUBJECT … natural flair for striking rapport with others Excellent conflict management skills and objection handling techniques Committed to delivery of a consistently high quality of customer service Generic Profile Previous call centre work preferred Broadband service provider experience advantageous or a technical/IT background Excellent telephone manner more »
Employment Type: Permanent
Salary: £11.44 per hour plus uncapped commission
Posted:

Category Manager AV. com

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Gear4Music
gaps and opportunities. Efficiently manage purchase orders and invoice queries. Ensuring stock is available and competitively priced. Providing product and brand knowledge to the customer services department. Market and competitor analysis. Inventory housekeeping. Working alongside the distribution centres on delivery arrivals and queries. Coordinating with internal departments to deliver more »
Employment Type: Permanent, Work From Home
Posted:

Application Experience Specialist (Full-Time)

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and … live chat. Ultimately, you will ensure where possible that you deliver an excellent end to end service to your customers; the Motability Scheme users. This is a varied role where you will have the chance to work together with other areas of your team and also the wider business. … one of our Application Experience Advisors to gain further insight into the role. Qualifications To be successful in the role, you should possess a customer-focused attitude where you naturally put the customer experience at the centre of your thought processes. You look to meet their needs and more »
Employment Type: Permanent, Part Time, Work From Home
Posted:

Microsoft 365 Administrator / SharePoint Administrator

London, United Kingdom
Hybrid / WFH Options
Reed Technology
SharePoint Developer to deliver a robust SharePoint Online platform and act as the Subject Matter Expert (SME) for the Microsoft Collaboration ecosystem, especially within Customer Services and business processes. This great opportunity to join a large and established IT Function who continue their transformation and digital journey. In this … Qualifications: Related Microsoft Office365 certifications. ITILv3 (or above) certification. Proven experience as a SharePoint/M365 Administrator. Strong understanding of SharePoint architecture, configuration, and customer processes. Knowledge of SharePoint and M365 security models, permissions, and user authentication methods. Experience with SharePoint migration, upgrades, and patch management. Excellent communication and more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Field Service Engineer

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Recruit Mint
Field Service Engineer Do you have a strong Electrical bias? Do you have experience in servicing and maintaining machinery? We are working with a market leader in machine tool manufacturing, and they are going through a sustained period of growth. They are looking to grow their international field service team with a Field Service Engineer. This is an excellent opportunity for ideally an apprentice trained engineer who is passionate about supporting the aviation industry, both civil and military, and is excited at the prospect of visiting some fantastic sites throughout the world and working on a highly … advanced product. Job Responsibilities UK and International service and repair of specialist machine tooling, used within the aviation industry Majority of servicing will be pre-planned in advance with very little call out Being the face of the business, you will be expected to offer excellent customer service more »
Employment Type: Permanent
Salary: £55,000
Posted:

Junior Ecommerce Manager - Eco Sneaker Fashion Brand

West London, London, United Kingdom
Recruitment Revolution
to hear from you. Role Info: Junior Ecommerce Manager Onsite: White City, London £30,000 - £35,000 Plus Bonus and Benefits Package Product/Service: Handmade Premium Vegan Shoes with heavy celebrity following Culture: Sustainability, Community, Integrity, Positivity Partnerships: Soho House & Co, Nordstrom, Neiman Marcus, Bergdorf Goodman, The Conservatory … to consumer Ecommerce P&L and activation plans + Delivering the CRM/email programme + Taking ownership of the website + Delivering exceptional customer service What your day might look like: + Delivering annual KOI targets: sales, traffic, returning customer rate, conversion rate, average order value … + Analysing performance with regular reporting of key actions and recommendations + Collaborating with sales, customer services, marketing and management to understand results (e.g. ROI) and develop recommendations for future activities based on insights + Working closely with the Head of Ecommerce, developing and implementing the email marketing calendar more »
Employment Type: Permanent
Salary: £30,000
Posted:

CRM Manager

Dartford, Kent, South East, United Kingdom
Blue Arrow - Lewisham
new role in an exciting , fast growing Multiband company. Responsible for analysing and maintaining the company's CRM system. This includes collecting and analysing customer data, identifying trends and patterns, ensuring data integrity and making recommendations for improving the effectiveness of the company's CRM (HubSpot) and Marketing strategy. … Using Hubspot to store and analyse customer data to provide insights into how customers interact with your business, allowing you to assess the effectiveness of marketing, sales, and customer service efforts and adjust your strategy accordingly. Salary - 30k - 38k Office Based - Dartford Must use and be experienced more »
Employment Type: Permanent
Salary: £40,000
Posted:
Customer Service
10th Percentile
£22,580
25th Percentile
£25,344
Median
£32,000
75th Percentile
£47,500
90th Percentile
£63,750