101 to 125 of 3,256 Customer Service Jobs in the UK

Job Description - Service Desk Team Lead We are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective … communication and exceptional service delivery. We are looking for an energetic, outgoing, and patient candidate who demonstrates strong organizational skills. Responsibilities : Serve as the client advocate, maintaining regular communication with clients to keep them informed about incident progress and notify them of any impending changes or agreed outages. Act … as the single point of contact for all types of service requests, promptly addressing client inquiries and concerns. Collect necessary information from clients and accurately create and update service tickets in our ticketing system. Prioritize service incidents and dispatch tickets to engineers following established procedures. Including assign more »

retail stores and luxury leisure and hospitality conference centres. Responsibilities · Day-to-day delivery of full installation of AV, lighting, and automation technologies · Attending customer premises to establish reported fault and a prompt restore service · Ensuring accurate completion and return of AV asset documents upon installation sign off … and Field Service records and paperwork for customer service visits · Proactively building close working relationships with your team and customers enabling best service · Identify potential improvements and feed back to customer and sales · Timely and accurate reporting and feedback of installation and service work more »

Windows Server, and the Microsoft Office Suite Evidence of knowledge and proficiency with administration and maintenance of relational databases used by supported applications Excellent customer service skills are an absolute necessity – you will interact with stakeholders at all levels across the organisation and should feel confident in offering more »

a multidisciplinary team. Desirable Experience and Skills: Experience and knowledge of Lean techniques. Capable of installing equipment, analysers and providing direct support for live customer site demonstrations. Knowledge of MATLAB and Python and writing script in these languages. Proven experience working with Fourier-Transform Infrared (FTIR) spectroscopy instrument. Experience … engineering Benefits: Servomex offers a comprehensive salary, bonus and benefits package commensurate with its status as a world class organisation committed to high performance, customer focus and employee empowerment. Including: Discretionary Company Bonus Private Medical Care Opportunities for growth & development through our structured Talent Management System Annual Performance Review … Day Personal Pension Plan (up to 10.5% employer contribution) Life Assurance (4 x Salary) Enhanced Family Friendly benefits & pay Staff Referral Scheme and Long Service Awards Employee Wellbeing Programme Global Recognition Scheme Cycle to Work Scheme Free Parking Location: Crowborough, East Sussex, UK – this opportunity is eligible for hybrid more »

and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with more »

Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: first-level contact and problem resolution for all users with software and application problems. as many user-reported problems as expertise … years' experience in a helpdesk or technical support role. track record in supporting customers/clients effectively. problem-solving skills and a strong customer-oriented focus. proactive approach to preventing and resolving issues. communication and interpersonal skills, with a flair for dealing with various levels of technical users and more »

and be a part of our continued success as the industry leader in the Ground Support Equipment industry. We are looking for an Area Service Technician who will be based in the UK with travels in Europe. Essential Duties And Responsibilities (Other duties may be assigned) - Delivery and commissioning … of equipment - Intervention on customer sites according to warranty requests - Troubleshooting and repair - Technical expertise - User training and 1st level maintenance for customers - Activity-related reporting (intervention reports and closure, customer responses, etc.) - Application of service bulletins Qualifications And Skills With a higher education qualification in maintenance … following fields: - Electricity - Automation (CANbus preferred) - Mechanics - Hydraulics - Refrigeration/Air conditioning As a true ambassador for TLD, you have a real sense of customer service and excellent interpersonal skills. Your autonomy, your technical knowledge, your dynamism and your rigor will be your assets to evolve in this more »

in their values, global reach, meritocratic culture and strong work ethic. Their success over the years has been built on their guiding principles of customer service, creativity, transparency, integrity, and responsibility. Our client has a flat company structure and encourage collaboration across all seniority levels, teams and locations more »

needs of our clients, whether they are small or large in scope. We pride ourselves on our exceptional attention to detail, our friendly, personal service and on the stunning results we achieve for our clients - on time and on budget. We are looking for an experienced Project Manager to … work request system. To provide on-call support for emergency situations. Each project to be led by Arkle’s main values: Ownership, Accountability, Personalised Service, Trust, Good communication, Quality of workmanship. To attend required meetings and training programmes. To follow all UK safety requirements. We are seeking someone with … Expert knowledge of health & safety and risk requirements The ability to implement health & safety programmes The ability to provide efficient, timely, reliable and courteous service to customers The ability to respond effectively to sensitive issues Exceptional attention to detail Ideally a driving licence and own car We are seeking more »

a similar role. Communication Skills | Excellent communication skills to convey technical information clearly to non-technical users and collaborate effectively within the IT team. Customer Service Orientation | A customer-focused mindset with the ability to provide user support and ensure a positive support experience. Organisational Skills | Effective more »

and the list is growing! As a Supply Chain Co-ordinator, we’ll expect you to - · Ensure the supply of stock required to fulfil customer orders in a timely fashion, by placing daily purchase orders with our supply partners · Monitor, analyse, manage, and source unavailable stock · Initiate, maintain and … partners · Analyse Key Performance indicators (KPI’s) from 150+ suppliers with the aim of optimising problem areas · Work closely with IT, 3PL, finance and customer service teams to identity and formulate solutions for issues as they arise · Assist in enhancing in-house processes such as live order tracking more »

to nik.rodway@futureelectronics.com About Future Electronics Founded in 1968, Future Electronics is a global leader in the electronic components industry. Future Electronics’ award-winning customer service, global supply chain programs and industry-leading engineering design services have made the company a strategic partner of choice. Headquartered in Montreal … Canada, Future Electronics operates in 170 offices across 47 countries with over 5,200 employees. Its worldwide presence powers the company’s outstanding service and efficient, comprehensive global supply chain solutions. Future Electronics is globally integrated and supported by one IT infrastructure which provides real-time inventory availability and … enables fully integrated operations, sales and marketing services worldwide. Future Electronics’ mission is always to Delight the Customer®. For more information visit www.FutureElectronics.com. Equality, Diversity and Inclusion We are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of age, race, colour more »

Bonus · Contribution Pension Scheme 5% contribution · Cycle to Work Scheme . Hybrid working options Duties: Maximise profit through the effective sales proposition by driving customer satisfaction Build and maintain relationships to ensure that all technically and commercial solutions are achieved. Work with the customer and the business to … to provide and offer guidance to customers and clients. Gather and maintain a level of knowledge of general engineering, automation solutions, of projects and customer satisfaction Ensure financial controls are established in line with the budget. Maintain accurate records of all target accounts, opportunities, quotes, project etc. To keep … developments identifying any future opportunities or threats. Undertake additional responsibilities and tasks as required. To establish, grow and market the sales proposition, ensuring that customer expectations are met. Requirements Cooperate with both internal and external stakeholders. Have strong organisational skills, time management and presentation skills. Strong commercial awareness with more »

Place to Work', the company promotes an innovative, collaborative culture that supports learning and development. Position Requirements: - Expertise in Dynamics 365 CE, particularly in Customer Service, including configuration and customisation. - Ability to develop custom plugins (C#), workflow, and actions. - Proficient in Power Automate (Cloud Flow) and Canvas App more »

ensuring ERP system tracks quotes, invoicing, PO creation, and goods receipt. Understand procurement principles, contract administration, and licensing. Manage interfaces between supplier management. Excellent customer service to internal and external stakeholders. IT supplier processes comply with corporate governance requirements. Maintain IT supplier and contract data. Ensure IT contracts more »

jobs. You will be the Desk Side and Technology Support Team Lead is the central point of contact for all IT-related incidents and service requests within their region. Tour role is to both provide second-line support and supervise/lead the local IT resources operationally. You will … be responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Required Skills: At least 8 years' experience in IT Service Management principles and processes and solid understanding of hardware and software asset management processes. Experience in working to (and exceeding … Service Level Agreements. Should have Broad technical understanding of IT services being supported. Working knowledge of database/excel structures/tables/configurations. Responsibilities: Manage the daily activities of the Desk Side and Technology Support Team and assume responsibility for the recruitment, training, objectives setting, and personal development more »

re helping the UK's first 100% renewable energy provider to hire Senior Data Scientist focused on solving exciting business challenges in operations and customer service. This role can be based at either one of the client's hubs in either Nottingham or London, with very flexible presence in … TensorFlow) and experience with MLOps frameworks for model deployment Exceptional communication skills, able to engage confidently with non-technical stakeholders Experience resolving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysis Strong visualisation skills including experience with Tableau Familiarity with Databricks and more »

build relationships. You will have a full UK driving licence and happy to travel throughout your territory, sometimes at different times depending on our customer’s needs. Main Activities: Sales Strategy: Develop and implement sales strategies to meet or exceed sales targets. Identify potential customers and market opportunities to … expand the customer base. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs and provide appropriate solutions. Provide excellent customer service and support throughout the sales process. Equipment Knowledge: Have a thorough understanding of the equipment you are selling … identify trends and opportunities. Prepare regular sales reports and forecasts for management. Team Collaboration: Collaborate with other departments such as the VA Team, marketing, customer service and technical support to ensure a seamless sales process. Provide feedback and suggestions to improve product offerings and customer experience. Territory more »

experience in Operations and/or Change environments for the position of Senior Transformation Analyst. Ideally you will possess excellent collaboration skills and a customer-focused mindset. As Zurich endeavours to enhance our "self-service" offering to customers and achieve our automation goals, the successful candidate will collaborate … closely with the Transformation team. In this role, you will support the analysis and testing of system changes, ensuring that customer objectives are met and that business benefits are realised. Additionally, you will review and enhance procedures to ensure the delivery of exceptional customer service. Key responsibilities: Collaboration … on a series of initiatives, driving innovations and embedding new ways of working that improve service and create efficiencies. Understanding customer objectives, process and products and utilising MI, to make recommendations for and about changes being made. Procedural reviews (based upon the business prioritisation log) and process mapping. more »

Customer Technology Advisor (CTA) – Remote – Mid and Senior Level Please note this position requires extensive experienc e in the architecture and desig n of Disaster Recovery & Backup Solutions. This is NOT a typical Customer Service Advisor role per say. . Our client is an established Global start … solution experti se.Develops technical or solution conversations delivering unique differentiated value to include show-and-tell methods (e.g., demos, presentations) with/for the customer to establish our credibility and eminen ce.This billable role supports practice-specific Consulting, Advisory, Architecture activities in Sales, Pre-Sales & Delivery, working closely with … in a prac ticeExtensive knowledge and experience in the design of solutions for Disaster Recovery & Ba ckupDemonstrated experience translating distinctive technical knowledge into actionable customer insights and solut ionsPrior consultative selling (or pre-sales) experi enceExternally recognized as an expert in the technology and/or solutioning Security and more »

which is regulated by Ofgem. It is responsible for linking smart meters in homes and small businesses with energy suppliers, network operators and energy service companies. They are needed to ensure that the smart metering system as a whole works smoothly and that the enduring and full benefits of … and the ability to quantify and validate observed impact is essential. The Role: In this role you will work closely with other Operations functions, Service Providers and Customers to ensure that the systems and platforms are working optimally with an outcome of limited downtime for our customers. A thirst … skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing and new processes, work instructions and Smart more »

one or more projects at one time -Experience in traditional and agile project management methodologies preferred -Experience managing and delivering a product to complex customer requirements -Financial management and reporting experience -Time management and organizational skills -Demonstrable project data/risk analysis and correlation/mitigation skills -Comfortable with … written communication skills -Experience presenting solutions to clients -Able to effectively problem solve to clients needs, across a range of people related topics -Excellent Customer service skills Role Specifics -Full time Permanent position -Requirement to travel across UK and Europe to client and company offices as and when more »

join our client based in Aberdeen. Working within the oil & gas, energy & power, petrochemical and water industries, the company provides independent, bespoke solutions including service, repairs, and complete replacement of pumps and rotating equipment. We service and repair all variety of pumps to blue chip customers in the … rotating equipment, who will support the workshop manager in producing reports such as inspection reports, repair plans and rebuild reports. Working closely with the service department and the workshop manager, you will advise on best manufacturing practices for restorative projects and produce and distribute bill of materials (BOMS). … end of jobs and will therefore have a good understanding of the operational process. Produce Bills of Material (BOMS) for different processes to assist service department and to establish cost. Create report of required repairs of rotating equipment Produce relevant documentation crucial to each job such as inspection reports more »

Manager and team up to date Maintain an effective professional relationship with site and project personnel, serving as BEUMER’s on site representative for Customer and other subcontractors Follow claims and change management processes and report all changes/deviations to change management Ensure the BEUMER Group processes within … verbal and written communication skills Professional, positive and energetic demeanor Ability to maintain a high degree of initiative, discretion & confidentiality Excellent time management and customer service skills; with the ability to adapt easily Computer literacy; including working knowledge of MS Word, Excel, Outlook Valid DrivingLicense Additional Information Health more »

solutions. The Company The company have established themselves as a leading manufacturing provider and have recently expanded their operations across the UK. Providing exceptional customer service is at the heart of what they do – it’s no wonder their customers keep returning! You’ll be joining a team more »