Remote Customer Service Jobs in the UK

1 to 25 of 764 Customer Service Jobs in the UK with Remote Work Options

Excel Data Analyst - Remote

Derby, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
V Selective Ltd
their field, providing technical solutions and managed services to ompanies around the world. Working from home, this Data Analyst position is both analytical and customer facing using Advanced Excel functions to undertake Data Analysis, and then creating reports and explaining to customers. This is an excellent opportunity to join … offers excellent training and clear career progression routes. Whilst a purely remote role, there could be the possibility/opportunity to attend client/customer meetings, and occasional team meetings in the East Midlands. This isnt something that will be regular. CANDIDATE PROFILE A good level of knowledge/… experience of Microsoft Excel PowerPoint experience Customer facing, ideally technical product support experience A good level of English and Maths Excellent analytical/diagnostic skills with data Analysis and report writing experience Experience of Project Management is advantageous THE ROLE Data analysis and reporting of findings to customer more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

CRM Solution Architect

Maidenhead, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Cognizant
is hiring now and were looking for our next CRM Solution Architect to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for … Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Programme Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home Enhanced annual leave allowance We are committed to diversity … clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics to more »
Employment Type: Permanent, Work From Home
Posted:

Training and Communication Content Designer (12 Months Fixed Term Contract)

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content more »
Employment Type: Contract, Part Time
Posted:

IT Sales Account Manager

Fairford, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Siamo Recruitment
to grow company name and sales Managing a portfolio of clients with pre and post aftersales support Drive new products and upsell to existing customer base Consult lapsed client base and covert back to being a user Generate and provide customer quotes Lead and participate in monthly sales … dedicated timeframes The ideal candidate for this IT Sales Account Manager will have the following: Previous sales exposure across B2C or B2B environments Previous customer service exposure is advantageous KPI driven looking to grow their client base Self-motivated Confident engaging with new clients and lapsed users Excellent more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Enterprise Support Administrator (12 Month FTC)

Southend-On-Sea, Essex, South East, United Kingdom
Hybrid / WFH Options
Onecom
days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer more »
Employment Type: Contract, Work From Home
Rate: £24,000
Posted:

First Line Support Analyst

Coalville, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Ibstock PLC
and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work … our systems and ways of working to help serve our customers in the best way Key Accountabilities: Responding to and resolving IT incidents and service requests in a timely and professional manner, while ensuring that all incidents are logged and prioritized according to agreed SLAs. Providing excellent customer service to our customers, including communicating with customers to understand their issues, providing regular updates on progress, and ensuring that all issues are resolved to the customer's satisfaction Maintaining accurate records of all IT incidents and service requests, including documenting all actions taken and ensuring more »
Employment Type: Permanent, Work From Home
Posted:

Dutch Speaking Customer Agent Inbound Calls Only

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

SAP Manufacturing Analyst

North West, United Kingdom
Hybrid / WFH Options
Airbus
will be part of a team which will build the Airbus Digital Systems for the next decade. The team is organised in Product and Service Lines (PSL) that have an End-to-End accountability and responsibility for their digital solutions. The role joins the Manufacturing Operations team supporting the … YOU WILL CONTRIBUTE TO THE TEAM Fully support the UK SAP Landscape to ensure rate ramp up, minimal downtime and maintain excellent levels of customer service, especially in the areas of Manufacturing Execution System (MES), Material Requirements Planning (MRP), quality and demand/work order management MES service … site(s) route map Support New Developments or Digital Projects which integrate with SAP & Digital and ensure services are delivered in accordance with agreed customer requirements Deal with L2/L3 incidents across a broad spectrum of processes, utilizing your strong problem-solving skills. Ensuring Mean-Time-To-Repair more »
Employment Type: Permanent, Part Time, Work From Home
Posted:

Implementation Manager

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Freight Personnel
Our client are an online SaaS logistics software company which combines dynamic route optimisation, vehicle tracking, real-time progress monitoring and customer ETA messaging. Their Transport software helps their customers, delivery and field service companies, build excellent consumer experience, focus on customer service and efficiently utilize … our client was born, and since 2012 the business has gone from strength to strength and now have over 400 customers running distribution and service fleets using our clients generated plans every day. Their mission is to help distribution and service businesses to dramatically transform their operations by … that is much broader than a typical system configuration position. If you are driven by understanding how things work, committed to delivering a great customer experience, and able to digest and explain complex topics, their implementations team is right for you. You will manage Implementation projects from sales handover more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

MIS Manager

United Kingdom
Hybrid / WFH Options
First Intuition Limited
forms part of the Central Apprenticeships Compliance Team. The team are responsible for quality checking ESFA audit evidence, data entry, ILR returns and Apprenticeship Service management, on behalf of all centres belonging to the FI Network. You'll play a crucial role in efficiently managing and developing the MIS … and Responsibilities Lead and mentor a team of MIS professionals, fostering a culture of collaboration, innovation, and continuous improvement Oversee ILR uploads and Apprenticeship Service (AS) management for all centres in the FI Network Ensure data integrity and ESFA compliance by monitoring FRM, PDSAT and any other relevant reports … financial and AS complexities Manage the continual improvement of MIS services provided to the FI Network, reviewing existing services and proposing new or additional service offerings Project work, as dictated by the Head of Data and Compliance Supporting additional work as reasonably required by management from time to time. more »
Employment Type: Permanent, Work From Home
Posted:

Product Manager - IOT / Security - Remote

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Hybrid / WFH Options
Shift F5
internal and external to deliver Web based products **Desirable** Some knowledge of Generative AI (for example OpenAI) and its uses in Automating emails and Customer Service requests, chatbots etc You will get a chance to build on and improve your tech skills in a number of areas - so more »
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Interpreter Farsi (Iranian)

London, United Kingdom
Hybrid / WFH Options
24-7 Language Services Ltd
and written translations Type of vacancy : Freelance/Casual Rates: Competitive and dependant on experience/qualifications Interpreters will be required to: - Excel at customer service - Have ongoing access to internet and e-mail - Be able to provide an accurate, confidential and impartial service - Be eligible for … Aid Agency guidelines Qualifications accepted: Community Interpreting Levels 3 Community Interpreting Levels 4 Community Interpreting Levels 6 Diploma in Police Interpreting Diploma in Public Service Interpreting (Law, Health, Local Government) Immigration Nationality Directorate UK Boarder Agency Certificate Language Related Degree Language Related Diploma How to Apply: If you are more »
Employment Type: Temporary, Work From Home
Posted:

Sales Support

Cirencester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Siamo Recruitment
role offers hybrid working and exciting opportunities working alongside a great team. Benefits: 25 days annual leave rising to 28 days with length of service, plus bank holidays. Day off on your birthday. Hybrid working – 3 days per week in the office. Employee assistance programme for practical and emotional … full sales administrative and support excellence to the sales team, the vendor, and our reseller partners. Actioning functions that are required to deliver excellent customer service. Create a high volume of quotations for both new business and renewal opportunities. To manage the sales order process from receipt of PO … from customer through to the supply chain team including quality checks and error resolutions Managing and chasing back – order report where required. Assist with managing the RMA process. Ensure the CRM system is used and updated as defined for your vendor. To have an excellent working relationship with the more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Field Service Engineer (Commercial Catering Equipment)

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Swift Maintenance Services
Field Service Engineer (Commercial Catering Equipment) located within the Midlands region (Home based). Join Our Team as a Food-Tech Wizard! What's on offer: A rare opportunity to join this thriving, forward thinking and dynamic company Highly competitive salary dependant upon experience Door to door pay Overtime … Company vehicle provided Mobile phone and tablet device provided 22 days holiday plus 8 bank holidays, with one day holiday added per year of service up to a maximum of 25 All test tools will be provided Secure business, operating mainly within schools, colleges, universities, hospitals, and large business … premises If you're an experienced commercial catering equipment technician who thrives on providing top-notch customer service, while also craving a healthy work-life balance, we want to hear from you! Perks Await : Competitive salary and benefits (£36K to £42K Basic Plus standby allowance and overtime depending more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Partner Business Manager - Desk Based

Gloucester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Onecom
products to existing and new Partners. You'll be great in this role if: - You have experience in the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self … growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement … Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on more »
Employment Type: Part Time, Work From Home
Posted:

Solution Architect

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Hays
the Head of Architecture and with key stakeholders at various levels within ITS and the wider University to ensure the delivery of exceptional IT service across the University. Using authorised Architecture Principles, Standards and Patterns and in line with the relevant Digital Strategy and Technology Roadmaps, the Solution Architect … and design considerations are visible, opportunities exploited, and potential contentions and risks identified and mitigated. Responsible for providing architectural deliverables and input to the Service Design Processes within IT Services. Responsible for contributing to the process for design, capture and productionising architecture and technology standards and patterns for re … architecture and using APIs. A broad technical background in IT, covering operating systems, databases, integrations, cloud-based Software/Platform/Infrastructure-as-a-Service, business continuity and information security. An understanding of the application and software development life cycle. An understanding of release and change management. An understanding more »
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted:

Field Sales Executive - OTE £100k

Carlisle, Cumbria, North West, United Kingdom
Hybrid / WFH Options
Telet
very important to James Body, CEO. So you must be keen to share your skills, knowledge, have a 'can-do' attitude and first class customer service quality. Equally being part of an amazing team means that you will get to develop your technical skills. You will be expected more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

IT Field Engineer - Remote -Basingstoke - Up to £40,000

Hampshire, South East, United Kingdom
Hybrid / WFH Options
Bond Williams Limited
and upgrading servers, Desktops and Network infrastructure. You will bring Infrastructure expertise to all areas of desktop and infrastructure, whilst having strong communication and customer service skills. Experience/Skills required: Deployment for Windows 10/11 Installing and configuring Microsoft 365 Applications Network installations Windows Server more »
Employment Type: Permanent
Posted:

Dutch Speaking Customer Service Advisor Work From Home

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Armenian Interpreter

London, United Kingdom
Hybrid / WFH Options
24-7 Language Services Ltd
and written translations Type of vacancy : Freelance/Casual Rates: Competitive and dependant on experience/qualifications Interpreters will be required to: - Excel at customer service - Have ongoing access to internet and e-mail - Be able to provide an accurate, confidential and impartial service - Be eligible for … Aid Agency guidelines Qualifications accepted: Community Interpreting Levels 3 Community Interpreting Levels 4 Community Interpreting Levels 6 Diploma in Police Interpreting Diploma in Public Service Interpreting (Law, Health, Local Government) Immigration Nationality Directorate UK Boarder Agency Certificate Language Related Degree Language Related Diploma How to Apply: If you are more »
Employment Type: Temporary, Work From Home
Posted:

IT Managed Service Engineer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Egton Medical Information Systems
We have a great opportunity for an IT Managed Service Engineer based in or around Cambridgeshire to come and join us here at EMIS on a permanent basis. This is a great time to join our organisation as we continue our journey of growth and transformation. Everyone here plays … crucial role in the delivery of technology solutions to the healthcare industry, and you will be no different. Working as part of our Managed Service Engineering team, you will report directly to our Managed Service Delivery Manager and you will provide hardware, software and network fault resolution and … a job, but an opportunity to add value and develop yourself further, then apply today! What youll do As one of our IT Managed Service Engineers, you will be responsible for the installation and commissioning of new systems, upgrade of existing systems to latest software and/or hardware more »
Employment Type: Permanent, Work From Home
Posted:

National Account Manager

Feltham, London, United Kingdom
Hybrid / WFH Options
UPS
business opportunities, gathering intelligence, negotiating deals and tending to account maintenance. Together with a dedicated team by your side, youll be ensuring an incredible service experience with each client you meet. This is a full-time position that will rely on a proven track record in a sales environment … within policy Remote work opportunities including supply of all necessary equipment Your Tasks Identify and create new business opportunities Grow and support our existing customer base to generate revenue and ensure excellent customer service Prepare and present informative, compelling presentations Maintain and monitor customer records and more »
Employment Type: Permanent, Work From Home
Posted:

Product Developer (Buyer)

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Harding Retail
our cruise line partners and brand partners to ‘make every cruise better'. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 and 2023. Harding+ is an equal opportunities employer. We believe more »
Employment Type: Permanent, Work From Home
Posted:

Design Engineer - Fire Safety

Loughborough, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
People Solutions
and fuel/expenses will be paid by the business. The purpose of the role is to design bespoke fire alarm solutions and write customer proposals. What are the benefits? The benefits for this position include: 25 Days annual leave plus statutory holidays. Company Pension Scheme. Hybrid working and … necessary. Ensuring that all designs and proposals meet with the relevant standards and regulations at the time of writing. Provide excellent technical information and customer service to all external and internal stakeholders. Essential Skills Experienced Fire Design Engineer (FIA Design qualification or similar). A full clean UK … Technical knowledge of fire systems such as Hochiki, Gent, Advanced or Ziton. The ability to pass vetting and security clearance checks. Desirable Experience Excellent customer service and communication skills. Previous experience within a similar role dealing with contractors and end users. What training is provided? Full training will more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Project Architect

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Bennett and Game Recruitment LTD
role seeks an individual who has good knowledge of Revit software and are open to any project experience. Our client has passion for exceptional customer service and have an impressive portfolio of long-standing relationships. Project Architect Position Remuneration Competitive Salary £40,000 - £50,000 (DOE) 5% company more »
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:
Customer Service
10th Percentile
£22,719
25th Percentile
£25,250
Median
£32,000
75th Percentile
£47,500
90th Percentile
£62,500