76 to 89 of 89 ITIL Jobs in the South West

Service Delivery Manager - ITIL Permanent Must be able to obtain SC Clearance Bristol - Hybrid working Contribute to the Incident Management, Service Request, and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required. Take ownership of major incidents to ensure coordination … Detail-Oriented - This position requires analytical skills and the ability to interpret information from numerous sources to prepare and present reports. Knowledge of the ITIL framework desirable Demonstrable commercial acumen, with excellent written and numerical skills. You will be experienced in writing Statements of Work, project approaches and proposals. Experience more »

critical communication solutions to the English, Scottish and Welsh Ambulance Services Person Specification Experience and Education Essential Degree or equivalent experience in similar role ITIL Foundation Certificate Current Full Driving Licence Practical experience of using ITIL processes in a BAU Setting Experience of attending or chairing Change & Management boards Experience more »

2nd Line Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder! If you have 1st more »

and tensions of a range of stakeholders. A detailed theoretical and practical knowledge of the best practice contained with the Information Technology Infrastructure Library (ITIL) and how this can be used to drive continual service improvement - specifically in the areas of: incident, major incident, change, problem, security, asset and configuration … a successful delivery.Ambulance Radio Programme - Providing national critical communication solutions to the English, Scottish and Welsh Ambulance Services Person Specification Education and Experience Essential ITIL Foundation + significant experience in service management PRINCE 2 Foundation qualification Management Experience of producing assessments for senior management. Experience of Supplier Management. Full driving more »

analytical skills (E). Ability to write technical documentation (D) Diligent and thorough approach to problem solving (E). Experience of working within an ITIL based service management framework (E). Understanding of the workings of a high-end IT Service Desk (E). Experience/understanding of SACM (D … . Knowledge and experience of working in a HE environment (D) Training & Qualifications: ITIL v4 Foundation (E). Snow Atlas (D). BMCHelix (E). Equality, diversity and inclusion We are an inclusive and welcoming employer that encourages a wide range of applicants. We embrace diversity and want everyone to more »

security monitoring & logging (e.g. Microsoft Cloud App Security). Experience with Office 365 and Azure AD security, compliance & auditing. Service Desk management within an ITIL Environment Strong customer focus and customer service attitude. Strong personal organisational skills. Desirable Skills: Experience in utilising Power BI, Forms and Power Automate to gain … business benefit. Awareness of emerging Azure services & Microsoft roadmap. Desirable Certifications, Qualifications Experience: Microsoft 365 Certified Fundamentals ITIL Foundation Company benefits include: Discretionary 10% bonus Discretionary 2k annual training fund per employee Very competitive pension scheme Virtual GP Annual Eye Test more »

culture and relationships with stakeholders. Proficiency in translating technical concepts to non-technical stakeholders. Experience managing IT budgets and building service strategies. Knowledge of ITIL practices and experience in managing SLA and KPI. Experience in end-user computing and modern workforce environments. This is a fantastic opportunity for an exceptional … team coaching. Qualifications and Experience: Demonstrable experience leading 3rd line technical teams at a strategic level. Experience leading teams greater than 30 technical staff. ITIL Foundation or above (or willing to undertake). Previous experience in a technical role within end-user computing or Microsoft applications. Full UK driving licence. more »

work based in Exeter/Honiton/Newton Abbot. Qualifications Minimum of 4 GCSES grade C and above (including IT) Technical degree, or equivalent ITIL Certified in a professional supplier area, e.g. Microsoft, Networking, Storage, Vitalisation etc. Mandatory Experience Digital communication and network technologies, which are essential to this role. … Modern technologies that can be integrated to deliver a world- class IT Infrastructure. Understanding of modern architecture design based on ITIL principles. Public and/private sectors. Project Management. IT Governance processes. Competent communicator able to build collaborative relationships with clients, suppliers and colleagues. Excellent written, oral and interpersonal skills. more »

Incident/Problem Manager x 2 - ITIL - All Levels - Swindon - FinTech - New! £28,000 - £38,000 + Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join its growing ITIL … Service Operations function. Suitable candidates will have the following: Circa 2 years in ITIL Service Operations with a focus on Problem Management Analytical approach to problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power BI or EazyBI - Desirable Jira more »

maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP, IMM What youll bring: SCCM Administration Software distribution, OS deployment and monthly Patches Scripting PowerShell, VBS Software integration and compatibility testing In depth knowledge … application packages It would be great if you had: Application sequencing Citrix Application virtualisation APP-V, MED-V Endpoint device control Secure remote access ITIL v4 If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply more »

to have experience in a leadership/team lead role in a similar service desk environment. You will need to have good expertise regarding ITIL best practice and ideally hold an ITIL certificate. You will need excellent communication skills and familiarity with service desk tools and incident response management systems. more »

you'll handle various aspects of IT support, including incident and request management, knowledge and asset management, and ensuring continual service improvement while following ITIL best practices. You will lead the team to daily tasks involve system checks, documenting processes and end-user guidelines, and adhering to company policies. To … and Microsoft Exchange administration, troubleshooting hardware and software issues, managing web and email filtering permissions, and handling business systems accounts and remote access tools. ITIL v3/v4 Foundation & MCP qualification are desirable. If you have a good IT technical support background and capable of managing a support team - please more »

+ a great benefits package Hybrid – 2 days per week in a central Bristol office IT | Infrastructure | Governance | Azure | Data | Auditing | Cobit | ITIL | ISO27001 Although a small team, they’re a global leader working with some of the most recognisable brands. Due to steady growth from a customer and staff … and manage data governance and security across the business. Responsibilities: Oversee availability, performance, security, and scalability of cloud-based production systems. Experience with either ITIL COBIT or ISO 27001 would be very beneficial. Complete audits of the IT platform security. Manage multiple stakeholder relationships. Work closely with the data team. … IT | Infrastructure | Governance | Azure | Data | Auditing | Cobit | ITIL | ISO27001 This company is in Bristol. Due to the working arrangement, the position is commutable from Bath, Newport, Cardiff, Swindon, Gloucester, and everywhere in-between. more »

site so you'll personally deal with 1st-3rd Line Support for VIPs and Senior Leadership. You will follow and lead the implementation of ITIL frameworks to ensure speed and efficiency. Due to the need to get this off the ground you will start office-based but 3-6 months … from now will be a hybrid-working position. The ideal candidate will be a Service Desk Team Lead or Similar with an ITIL V4 Foundation or higher. Candidates must have commercial experience of working with ITIL Frameworks and best practice. Candidates must be strong communicators and possess strong stakeholder management … The Role: *IT Service Desk Leader *Leading 1st and 2nd Line Support *Delivering 1st-3rd Line Support personally for VIPs and Senior Leadership *Implementing ITIL best practice *Site based 5 days a week to start The Person: *Service Desk Team Lead or similar *ITIL V4 Foundation or higher *Commercial experience more »