the information stored is accurate, concise and complete Core Skills: Hold a current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager Microsoft Certified Professional more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Amdaris
which the service is defined, managed, tested, and delivered. Develops services in line with business strategy as defined by the Enterprise Architecture Framework and ITIL principles. Translating business visions, goals, objectives, and high-level requirements into Service Architectures Developing service strategy and designs, within the context of dynamic, agile, rapidly more »
BH24, Ashley, Dorset, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
within an IT customer service environment. • Taking responsibility for your workload • Be helpful and approachable • Excellent time management skills • Good communicator • Working knowledge of ITIL This role is subject to a clear standard DBS check being received. If you feel you have the necessary skills and experience to be successful more »
development through IT Technical training Desirable Qualification or Experience demonstrating understanding of incident and/or project methodologies and processes such as Prince2 and ITIL Experience Essential Experience of working within a technical development or support environment Meets or exceeds all essential criteria as per experience area of the personal more »
the expectation of the wider business. Ideally, we are seeking a candidate with higher level education in IT, Computer Science or similar, having attained ITIL Certification, a Qualification in Windows Exchange and able to work confidently in and around IT operating systems both software and hardware based. Ensuring that the more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Systems Engineering and Assessment Limited
You need to be passionate about continual improvement These skills are desirable Commercial experience Experience in Transport Experience with cameras or other operational technologyITIL V3 or V4 Join us and be part of something smaller - with 300 people in the UK and Canada - doing something bigger: protecting what matters. more »
working and own a full clean UK driving licence Desirable skills; - Ability to understand and communicate complex technical information - Advanced keyboard skills - Knowledge of ITIL Frameworks and the application of best practice methodology About us Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over … and reviews that are in line with strategic objectives; 24. attend all mandatory training sessions as required by the Trust. Person Specification Qualifications Essential ITIL Foundation certificate (or equivalent) Microsoft Certified Systems Engineer or equivalent Microsoft Certified Systems Administrator or equivalent experience Higher National Certificate or Diploma in IT, or … equivalent experience Desirable ITIL v3 Qualification Experience Essential Recent experience in 2nd or 3rd line support role, including installation and configuration services Substantial experience in the use of MS Office applications; Office 365 Demonstrable user support skills Using and supporting MS Operating systems such as Windows 10 Desirable Previous experience more »
cloud infrastructure on AWS - Strong AWS experience is crucial System administration experience using deployment automation tools such as Ansible or Terraform. DevOps processes experience ITIL awareness If you would like to be considered for this role please apply by emailing your CV and application to (url removed) quoting the reference more »
Employment Type: Permanent
Salary: £50000 - £60000/annum 35 days holiday, Private Medical + m
Exeter, Devon, United Kingdom Hybrid / WFH Options
X4 Group Ltd
working Salary : £40k + benefits Infrastructure Engineer Key Skills Required: M365 - SharePoint/Teams/Exchange Active Directory Virtualisation- VSphere, VDI LAN/WAN ITIL Storage - SAN Backup- Veeam If this role is of interest, please apply now. more »
skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (e.g. Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and more »
and maintainability Define features, phases, and service requirements Provide specifications for service definition, management, testing, and delivery Develop services aligned with business strategy and ITIL principles REQUIREMENTS Experience in bespoke product development, integration, design, and delivery Technical and/or consulting background in IT Understanding of the complete service lifecycle more »
communication, facilitation and listening skills and the ability to influence delivery within and across project teams Experience working in agile delivery teams Awareness of ITIL disciplines that govern the running of live services A self starter with a track record of delivery and good teamwork Please reach out for more more »
Radstock, Somerset, South West, United Kingdom Hybrid / WFH Options
Bighams Limited
The role-holder will report to the IT Service Delivery Manager ensuring that IT systems are well maintained and supportable. We operate within an ITIL framework supporting and managing change of our Enterprise IT infrastructure and our IT assets accordingly. We are seeking to employ an IT Support Analyst who … to work with minimal supervision. 2-4 years of working on a busy IT ServiceDesk. 24-years experience managing and building enterprise client devices. ITIL foundation level certification or equivalent. Desirable: Strong fundamental knowledge of Microsoft Azure. Demonstrated experience of Aruba Switch configuration and support. Experience with Microsoft SQL Server more »
service requests are logged and assigned with appropriate levels of detail, categorization, and prioritization. Maintain a high degree of customer service and adherence to ITIL service management principles, taking ownership of incidents and requests, and being proactive when dealing with customers. Support and administer Microsoft Office 365 products and packages. … organize and prioritize time. Experience of working within Cyber Security best practices. Proficient in the use of Microsoft Office Suite. Experience working with the ITIL best practice framework. Desirable: Enquiring mind and interest in technology with a willingness to learn and identify new ways of working while managing change to more »
department management and ideas to improve things. Responsibilities include supporting and building various devices, some networking (cisco switches) and IT asset management . While ITIL v3/4 Foundation and MCP certs are desirable, emphasis lies on your hardware support, build and ability to manage and lead a key service more »
the Continuous Service Improvement Plan Ideally to be successful you will have: 3 years Release Management experience and has written release processes and procedures ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail more »
highly technical environment - eg cloud/dev ops etc and use to work within an agile environment. Ideal candidate will hold some form of ITIL Accreditation within either version 3 or 4. Outstanding benefits package for the right person. more »
highly technical environment - eg cloud/dev ops etc and use to work within an agile environment. Ideal candidate will hold some form of ITIL Accreditation within either version 3 or 4. Outstanding benefits package for the right person. ... more »
Exeter, England, United Kingdom Hybrid / WFH Options
Hays
Proven experience of managing complex ICT projects through to completion. An understanding of the role of IT systems in facilitating business strategy. Knowledge of ITIL processes and the use of CMDB. Prince2 Experience of working within both private and public sectors (Beneficial) What you'll get in return Salary more »
Dorchester, Dorset, South West, United Kingdom Hybrid / WFH Options
Devon & Cornwall Police
Winfrith. This is a hybrid role which means there is an opportunity for regular home working. Skills and Qualifications Ability to undertake and achieve ITIL Service Practitioner level certification if not held already, this should be within the first two years of appointment. ICT Security qualifications: - CISMP Certificate in Informationmore »
Employment Type: Permanent, Part Time, Work From Home
Desk team members when required and Provide enhanced support and 2nd level of incident investigation. What you'll need to succeed Education and Qualifications: • ITIL v3/v4 Foundation qualification is desirable • MCP certification would be desirable Knowledge & Experience: • 2+ years’ experience of providing team leader support in a similar more »
configuring and installing Routers, Switches and Access Points Be able to demonstrate the relevant practical skills required for this role Be methodical and accurate. ITIL v3/4 Foundation and MCP certification qualified (is desirable) Be confident in interactions with colleagues in own team and elsewhere. Demonstrate a high degree more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 – 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: • Provide remote Technical Support with occasional customer visits • Provide assistance by phone, email and/or using a ticket management system … of working in a busy MSP environment • Experience of configuring and supporting network devices such as Firewalls and Switches • Good understanding of principles of ITIL Framework Technologies & Experience • Veeam Cloud Connect • Microsoft Remote Desktop Services • Citrix XenApp/XenDesktop • Veritas (Symantec) Backup Exec • Symantec Endpoint Protection • Fortinet Firewalls • HPE/ more »
Broad Street, Greater London, United Kingdom Hybrid / WFH Options
Picture More Ltd
join a hybrid team in central London. This role is perfect for someone who enjoys supporting key business applications, collaborating with colleagues. Essential Skills ITIL (must-have) Condeco (Space management) (Active Directory Single Sign On + Fully integrated Outlook ad-in) ServiceNow (for incident management) Azure Virtual Desktop (AVD) Microsoft … and existing systems to ensure integrity and robustness. Work with business stakeholders to understand their needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in more »
software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT … Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands more »