G33, Baillieston, Glasgow City, City of Glasgow, United Kingdom
KAG Recruitment Consultancy
and driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site more »
Helensburgh, Scotland, United Kingdom Hybrid / WFH Options
Lockheed Martin
related role. Preferred certification: Certified Information Systems Security Professional (CISSP). Experience in Government/Ministry of Defence settings is advantageous. Proficiency in implementing ITIL processes. Strong expertise in SIEM operations. Competence in Risk Management and NIST Cyber Security Controls. Client-facing experience with exceptional stakeholder management skills. Ability to more »
ability to liaise with various areas of the business Experience in supporting enterprise applications within the energy and utilities sector preferred but not essential. ITIL foundation qualification desired but not essential What You’ll Get in Return: We are committed to recognising and rewarding hard work and offer a competitive more »
conclusion of business cycles. Collaborating with both direct and banking partner clients to ensure business. What you'll need Experience within a support background. ITIL Knowledge (V3 or V4) within Service Management. SQL knowledge and Experience, 2012/2014/2019 and SQL Querying Skills Understanding of Relational Databases. PowerShell more »
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Concept Resourcing
the ability to work independently. High degree of accuracy and attention to detail. Ability to work well under pressure and to deadlines. Familiarity with ITIL, project management frameworks, and network industry best practices. more »
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
SWORD IT SOLUTIONS LIMITED
and met or exceeded within the overall BU plan, and individual services have improved profitability Staff are effectively managed, engaged and developed Experience: Minimum ITIL V3 Foundation qualified, ideally V4 Foundation Degree/Management Qualification or equivalent experience Ability to Manage diverse teams Relevant experience in a similar role Experience more »
and experience working closely with customers to achieve desired results D365 Customer Service experience Experience working within a managed service provider Experience in an ITIL environment Must be eligible for UK SC Clearance If you'd be interested in hearing further details, please apply with an up-to-date copy more »
Technical individuals in a way which they will fully understand. Practical operational experience of supporting WAN, LAN, Wireless, Voice and Security technologies. Awareness of ITIL (Desirable). Experience working within Customer environments with experience of driving resolution across a set of technologies. WiFi, Meraki, Cisco and Security exposure. Taking real more »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Michael Page Technology
Technical individuals in a way which they will fully understand. Practical operational experience of supporting WAN, LAN, Wireless, Voice and Security technologies. Awareness of ITIL (Desirable). Experience working within Customer environments with experience of driving resolution across a set of technologies. WiFi, Meraki, Cisco and Security exposure. Taking real more »
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Gresham Hunt
Cloud controls testing is essential. Knowledge/experience with major cloud service providers, preferably AWS. Knowledge of various industry frameworks and controls such as ITIL, NIST, COBIT, ISO 27001/2. A broad, high-level IT or Cybersecurity background with exposure to areas such as cloud security, security architecture, IT more »
. Strong organisational and communication abilities Experience in IT-related procurement and administration (advantageous) Desirable Criteria: Intermediate Excel skills Supplier engagement/management experience ITIL v4 is beneficial but not essential In return: Hybrid environment Exceptional learning & development opportunities. Excellent salary plus excellent benefits including: 35 hours per week. Non more »
Glenrothes, Fife, Scotland, United Kingdom Hybrid / WFH Options
Raytheon
an advantage. Candidate Requirements Essential Bachelors degree or higher in Computer Science, InformationTechnology or related field or work experience Have an understanding of ITIL best practice, qualified to a minimum of ITIL Foundation. Working knowledge of Active Directory Working knowledge/experience writing complex logical expressions Demonstrated ability to more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Infrastructure Engineer Platform Team Mid Level Remote working within 90 mins travel of Carlisle. Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to work on projects as more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Infrastructure Engineer Platform Team Mid Level Remote working within 90 mins travel of Carlisle. Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to work on projects as more »
This is a Lead role, ensuring that the Support Team consistently applies our Service Management processes and procedures, which are in alignment with the ITIL framework, is key to achieving our support service's KPIs while minimizing any negative impact on existing services. This in turn promotes seamless growth. Furthermore … our organization. This role is based in Aberdeen, Scotland. Requirements Ensure that Support Team applies Service Management processes and procedures which align to the ITIL framework that enable the Support Service to achieve KPIs and allow for efficient growth with little impact to existing services. Motivate, develop, and manage staff … trends. Experience Have sufficient technical knowledge of the services provided so as to be confident when dealing with the customer and other 3rd parties. ITIL Foundation Qualified Experience in the IT industry Experience in a service Desk and desktop environment including Incident Management, Problem Management and Change Management Excellent communication more »
This is a Lead role, ensuring that the Support Team consistently applies our Service Management processes and procedures, which are in alignment with the ITIL framework, is key to achieving our support service's KPIs while minimizing any negative impact on existing services. This in turn promotes seamless growth. Furthermore … our organization. This role is based in Aberdeen, Scotland. Requirements Ensure that Support Team applies Service Management processes and procedures which align to the ITIL framework that enable the Support Service to achieve KPIs and allow for efficient growth with little impact to existing services. Motivate, develop, and manage staff … trends. Experience Have sufficient technical knowledge of the services provided so as to be confident when dealing with the customer and other 3rd parties. ITIL Foundation Qualified Experience in the IT industry Experience in a service Desk and desktop environment including Incident Management, Problem Management and Change Management Excellent communication more »
/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product roadmap … including the ability to explain technical concepts and technologies to the IT workforce Experience and knowledge of cloud application services Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in a team more »
concepts and services such as DNS and DHCP in an enterprise environment Exceptional communication and customer service skills Proactive, positive and can-do attitude ITIL® Foundation and/or have experience of working within an environment which has adopted ITIL® methodology, in particular incident and problem management Relevant technical certification more »
preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Jiyu Consulting Ltd
degree in Computer Science, InformationTechnology, or related field. Proven experience in incident management and escalation, preferably in a NOC environment. Strong understanding of ITIL framework and best practices for incident management. Excellent communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders. Demonstrated … ticketing systems and incident management tools. Leadership and team management skills, with the ability to motivate and develop team members. IT certifications such as ITIL Foundation, Cisco CCNA, or equivalent are a plus but not essential. Additional Skills (Bonus): Experience with networking technologies, including Cisco, Juniper, or Palo Alto. Familiarity more »
Dundee, Angus, Scotland, United Kingdom Hybrid / WFH Options
CV Screen Ltd
helpdesk and will ideally have some experience of supporting a range of Windows Operating Systems including Windows 7 and 10, 365 and related hardware. ITIL service management skills are desirable. The role would suit a Trainee or Graduate looking for their first or second role within IT. Required skills: - Excellent … customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service Desk) - Service Management experience (ITIL preferable) - Strong customer service and problem-solving skills Who would suit this role? This is a superb opportunity for a junior IT Support Analyst or 1st Line … Screen is the Recruitment Agency managing this vacancy. Summary: - IT Support Technician vacancy in Perth. Perthshire - Must have IT Support experience with Windows and ITIL preferable - Strong technical troubleshooting and problem-solving skills CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply more »
Perth, Perthshire, Scotland, United Kingdom Hybrid / WFH Options
CV Screen Ltd
helpdesk and will ideally have some experience of supporting a range of Windows Operating Systems including Windows 7 and 10, 365 and related hardware. ITIL service management skills are desirable. The role would suit a Trainee or Graduate looking for their first or second role within IT. Required skills: - Excellent … customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service Desk) - Service Management experience (ITIL preferable) - Strong customer service and problem-solving skills Who would suit this role? This is a superb opportunity for a junior IT Support Analyst or 1st Line … Screen is the Recruitment Agency managing this vacancy. Summary: - IT Support Technician vacancy in Perth. Perthshire - Must have IT Support experience with Windows and ITIL preferable - Strong technical troubleshooting and problem-solving skills CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply more »
Perth, Perth and Kinross, United Kingdom Hybrid / WFH Options
CV Screen Ltd
helpdesk and will ideally have some experience of supporting a range of Windows Operating Systems including Windows 7 and 10, 365 and related hardware. ITIL service management skills are desirable. The role would suit a Trainee or Graduate looking for their first or second role within IT. Required skills: - Excellent … customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service Desk) - Service Management experience (ITIL preferable) - Strong customer service and problem-solving skills Who would suit this role? This is a superb opportunity for a junior IT Support Analyst or 1st Line … Screen is the Recruitment Agency managing this vacancy. Summary: - IT Support Technician vacancy in Perth. Perthshire - Must have IT Support experience with Windows and ITIL preferable - Strong technical troubleshooting and problem-solving skills CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply more »