1 to 25 of 657 Customer Service Jobs in the North of England

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. Youll … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm and can build relationships we can more »

Job Description This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products. Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to resolve customer issues as they arise. In this role you will i... more »

At WorkLyf we are recruiting for a Customer Service Advisor based in Newcastle-Under-Lyme. Purpose To ensure the effective delivery of customer service; with a specific focus on operational activities relating to the technical in-life support of vehicles/drivers who require maintenance/… all KPIs/SLAs and statutory requirements are met in full at all times. Key Accountabilities To be the dedicated point of contact for service/maintenance booking enquires, including assisting with breakdown queries. To provide excellent support to drivers who may be in a distressing situation due to … vehicle breakdown/maintenance. To follow business defined rulesets to achieve customer outcomes for their fleet. To develop relationships with stakeholders in order to resolve challenges for clients and drivers within agreed SLAs. To develop strong relationships with third party suppliers to ensure the most cost-effective route for more »

Financial Services you will play a pivotal role in driving organisational transformation through effective learning strategies. We're committed to delivering high levels of service to our customers and achieving good customer outcomes. Main responsibilities will be to design, develop and implement learning initiatives... more »

Wakefield to recruit a Technical Engineer to join their team. Our client is looking for someone who is confident being client-facing with excellent customer service skills, and project management skills and can work collaboratively in a team, across other departments and with external customers Responsibilities for the more »

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... more »

Service Assurance Analyst Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent … customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... JBLK1_UKTJ more »

position(8h/week) in our Salomon Store at the Cheshire Oaks Outlet . Your Role You will master all Salomon products and understand customer needs to provide a personalized service. You will accompany and advise customers in order to provide them with a high-level shopping experience, propose … complementary products (additional sales). You will be proficient in Sales Techniques andthe Digital Tools available in store in order to provideoutstanding customer service. You willmaster standard operating procedures, health and safety guidelines, visual merchandisingand community marketing principles. You will be a brand ambassador and leverage the brand service … presence on the sales floor. Main Activities To perform this job successfully, you must be able to perform each essential duty and responsibility satisfactorily: Customer Service: Utilize exceptional customer service skills, sales techniques and product knowledge to connect customers with the right product and drives sales. more »

positioning (Premium, Value for money) · Sales Channel Strategy (OEM, Aftermarket) · Supply Chain and Inventory · Promotion and marketing · Competitive landscape Support · Train the Sales and Customer Service Teams · Liaison between Company and supplier for technical related items o Product development o Product enhancement/maintenance o Product warranty tracking … mapping the competition · Manage the entire product line life cycle from planning to market · Routine scheduled key customers visits to each region to support customer sales process, regional range development and training · Specify market requirements for products through market research supported by visits to customers and non-customers, normally … done with the ASM or KAM · Manage the development of marketing content to accelerate the customer buying process · Training of Sales, Customer Service and other internal teams to understand the needs of the customer and solutions we offer · Service Levels · Working with the Supplier and more »

and export clearance processes. You will have strong communication skills and the ability to work on various computer systems. Also, you will have a customer-focused mindset and an interest in developing deeper knowledge of deep sea operations. This is an excellent opportunity to start your career in the … customs systems to produce entries. · Communicating with customers regarding import and export requirements · Providing support to the customs team to ensure compliance. · Preparation of customer quotations · Checking documentation and inputting onto the Sequoia system · Handling FAS payments · Invoicing of jobs Skills and experience: · Some knowledge of import/export … provided) · Computer literate with experience of various systems · Familiarity with Chief, CDS and GVMS systems is durable (training provided) · Strong organisational and prioritisation skills · Customer service focus Why work for us: · Competitive salary and benefits package · Casual dress code · Pension scheme · Partner discounts · 25 days annual leave plus more »

to our Brokers via our open market distribution network. As a Professional Indemnity New Business Underwriter, you'll be dealing with Brokers, providing excellent service and working to demanding targets; along with your natural ability to build relationships and deal comfortably and confidently with people over the phone, face … ll be proactive, outgoing and confident in dealing with our partner brokers across your region, retaining and maximising business through the delivery of exceptional customer service. Underwrite our Professional Indemnity product for SME customers profitably, accurately, consistently using the full range of appetite and tools available. Be an advocate … it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference. AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently more »

support, ensuring processes and documentation are updated as well as using a variety of technical skills, including SQL and Excel, to deliver strong professional service to customers. Key roles and responsibilities: Delivering payroll software solutions to customers Providing training, both internally and externally, and perform testing on Heywood’s … new payroll product modules as required Providing 3rd line support to our Service Desk team on an ad hoc basis Working with software developers to maintain and enhance our product Producing high quality documentation – including Payroll Implementation Studies Producing test plans and assisting with release readiness testing Documenting and … guidance to junior team members Payroll Consultants work collaboratively with customers throughout the full payroll implementation lifecycle, from initial payroll study through to full customer payroll implementation, training and post-implementation support throughout the project. About Us Heywood combines a passion for software with Agile methodologies to create modern more »

retail stores and luxury leisure and hospitality conference centres. Responsibilities · Day-to-day delivery of full installation of AV, lighting, and automation technologies · Attending customer premises to establish reported fault and a prompt restore service · Ensuring accurate completion and return of AV asset documents upon installation sign off … and Field Service records and paperwork for customer service visits · Proactively building close working relationships with your team and customers enabling best service · Identify potential improvements and feed back to customer and sales · Timely and accurate reporting and feedback of installation and service work more »

customers, partners, other third parties, and internal stakeholders to resolve data queries in a timely and effective manner. Maintain and develop high levels of customer service to support the organisation’s operational teams. Requesting, removing, and aligning information in line with within agreed SLA’s. Providing regular and more »

which is regulated by Ofgem. It is responsible for linking smart meters in homes and small businesses with energy suppliers, network operators and energy service companies. They are needed to ensure that the smart metering system as a whole works smoothly and that the enduring and full benefits of … and the ability to quantify and validate observed impact is essential. The Role: In this role you will work closely with other Operations functions, Service Providers and Customers to ensure that the systems and platforms are working optimally with an outcome of limited downtime for our customers. A thirst … skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing and new processes, work instructions and Smart more »

Are you looking for an opportunity to join a dynamic team in a fast-paced environment? We are currently seeking a detail-oriented Customer service delivery coordinator to join a renowned energy supplier in Bury. If you thrive in a role that requires precision, multitasking, and exceptional customer service skills, this position could be the perfect fit for you. You will be working Monday to Friday 8:30-5:00pm. In return for your hard work, you’ll receive a starting salary of £23,000-£27,000 + bonus + benefits and the opportunity to develop … Responsibilities: Acting as the primary point of contact for key clients through various channels such as telephone, email, and live chat. Accurately processing all customer requests in a timely manner. Proactively resolving any customer queries, ensuring customer satisfaction. Ensuring accurate data entry and setup of customer more »

Windows Server, and the Microsoft Office Suite Evidence of knowledge and proficiency with administration and maintenance of relational databases used by supported applications Excellent customer service skills are an absolute necessity – you will interact with stakeholders at all levels across the organisation and should feel confident in offering more »

Bonus · Contribution Pension Scheme 5% contribution · Cycle to Work Scheme . Hybrid working options Duties: Maximise profit through the effective sales proposition by driving customer satisfaction Build and maintain relationships to ensure that all technically and commercial solutions are achieved. Work with the customer and the business to … to provide and offer guidance to customers and clients. Gather and maintain a level of knowledge of general engineering, automation solutions, of projects and customer satisfaction Ensure financial controls are established in line with the budget. Maintain accurate records of all target accounts, opportunities, quotes, project etc. To keep … developments identifying any future opportunities or threats. Undertake additional responsibilities and tasks as required. To establish, grow and market the sales proposition, ensuring that customer expectations are met. Requirements Cooperate with both internal and external stakeholders. Have strong organisational skills, time management and presentation skills. Strong commercial awareness with more »

be responsible for managing key accounts, providing technical support to customers, and driving sales growth. You will collaborate closely with the sales team and customer service representatives to ensure exceptional service and support throughout the sales process. This role requires excellent communication and presentation skills, as well … Yorkshire and Northwest Ideal Location: Around Leeds, Sheffield, Huddersfield. Key Accountabilities Be proactive, focused and driven to meet sales targets. Understand, interpret and manage customer requirements with the confidence to negotiate and close sales. Communicate and build repour effectively with our client’s customers. Provide pre-sales and after … sales technical assistance, sharing your knowledge of cutting tools, conducting technical presentations and demonstrating how a cutting tool will meet customer needs. Document cost saving activity and daily use/updating of the CRM system Work with our talented product team to create custom-made products for our customers. more »

Maintaining a strong sales pipeline Objection handling Representing the companies products with a real genuine passion What you'll need to apply Previous sales, customer service, retail or similar experience is advantageous A degree or similar qualifications Be able to reliably commute to the office What you'll more »

solutions. The Company The company have established themselves as a leading manufacturing provider and have recently expanded their operations across the UK. Providing exceptional customer service is at the heart of what they do – it’s no wonder their customers keep returning! You’ll be joining a team more »

than OEM supply chains and price negotiations to improve the business cost position in the market place. 6. Develop and maintain supplier relationships. Preserve customer service standards when navigating complex situations. Regularly look for common ground and encourage collaborations among team members. 7. May requires limited travel. Education … equipment replacement parts business and/or automotive related replacement parts business preferred · Experience working in Enterprise Resource Planning System a plus · Aviation Ground Service Equipment experience a plus · Global industrial and/or automotive experience a plus · Tire experience is a plus · Ability to thrive in high volume more »

customers the freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts … in London or Liverpool and at home. Requirements Perform regular reviews of data held in applications to identify inconsistencies, duplicates or quality issues within Service Now and CRM. Perform application health checks, raising concerns to IT support as appropriate Ensure systems configurations within Service Now are fulfilled and … changes (e.g. starters, leavers) are catered for on the system and licence allocations updated accordingly Ensure users are trained appropriately in using CRM and Service Now applications, including creating/maintaining training materials Work remotely (on a hybrid basis) and support remote users where applicable Create and modify reports more »

high-value and complex matters with confidence. Strategic Litigation : Identify cases ripe for early litigation—those with high prospects of success and low risk. Service Excellence : We’re all about consistently high levels of service. You’ll be a key player in delivering just that. Collaboration : Work closely with … colleagues to ensure seamless service delivery. Data Accuracy : Your meticulous data input will keep things running smoothly. Client Interaction : Engage and communicate with our valued clients. Mentoring and Expertise : Be the go-to technical reference point for your team members. Working Hours: 35 hours per week Monday to Friday … quantum assessment to liability investigation and settlement negotiation, you’ve seen it all. Tech Savvy : Microsoft Word, Excel, and email are your trusty companions. Customer Service : You know how to make clients feel heard. Attention to Detail : Nothing escapes your eagle eyes. Negotiation and Communication : You’re a more »

Basis. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional Customer Service Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and more »