76 to 100 of 341 Customer Service Jobs in the North West

our team. The ideal candidate should be smart, adaptable, and capable of handling pressure with a positive attitude. Role Answer incoming calls and address customer queries in a professional and courteous manner. Contact customers regarding stock shortages and provide suitable alternatives. Use a CRM system to manage enquiries and … maintain accurate customer information. Update and maintain spreadsheets for various administrative tasks. Training Data Technician Level 3 Apprenticeship Standard: Your training takes place away from your usual location of work and in one of NowSkills' city centre training venues. If this isn't convenient to you then NowSkills also … customers built into the foundation. Though not literally – that’d be pretty weird. Our humble printing company has found success through the idea that customer service and user experience are prioritised over all else; in fact we pride ourselves on the lengths we’ll go to for each more »

reversible, bi-fold doors, composite, french, patio Selling into: fenestration installers, housebuilders, contractors & occasionally end user Managing all aspects of the branch including distribution, customer service, HR, administration, sales and health & safety Increasing branch turnover whilst nurturing existing customer accounts Order values range from … for the team to grow as the branch does Working within stock level guidelines, managing the budget and the allocation of funds Ensuring excellent customer service is provided The ideal applicant will be Branch Manager Windows & Doors with: Must have experience within the fenestration industry Would consider someone more »

key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customer service across the globe. Reporting to the Customer Service Team Leader, in this role you will be working in a small more »

across multiple systems and to configure new user accounts ensuring appropriate levels of access and functionality are observed. About us National Unplanned Pregnancy Advisory Service (NUPAS) has been providing surgical and medical abortions to thousands of women each year for over 50 years. We are commissioned by the NHS … implementation of systems. Person Specification Experience Essential Must be able to demonstrable previous experience in a technical support role. Experience of working in a customer service environment. Desirable Must be able to demonstrable previous experience in a technical support role. Experience of working in a customer service … The successful candidate will be educated to a degree level or have the equivalent experience and working knowledge in this field. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

Manager, the role will be responsible for the daily retail activities on our eCommerce platforms, to help develop and deliver a high standard of customer service whilst maximising sales and profitability. The role will involve travel to our other Derian House shops in Blackburn, Preston, Horwich and Leigh … for in our eCommerce Assistant: A good working knowledge of eBay and Facebook Marketplace Evidence of well-practised communication skills, both written and verbal Customer Service experience Ability to record information in a concise, accurate and legible manner, as appropriate. Ability to work on own initiative. Proven ability more »

mostly on documenting and implementing incident management and problem management. You will be responsible for improving incident management and pushing resolutions, whilst delivering excellent customer service as well as stakeholder management. Key Experience Needed: IT Incident Management Incident resolution Document Creation Process Improvement Stakeholder Management/Customer Service Advantageous (but not essential) experience includes: ITIL or similar Continuous Improvement (CI) Please note, for this role you will be required on-site 3 days per week, and you must have access to a vehicle as you will be required to attend meetings at client’s sites. more »

the existing team of Engineers and will provide support to users of the company's software applications. This role requires strong technical skills, excellent customer service skills and a comprehensive understanding of the company's software products. The successful candidate will be responsible for providing advice and assistance … hardware, such as laptops, desktop, PCs and printers In-depth knowledge of software applications and IT systems Experience of using remotely control tools Excellent customer service and communication skills Ability to troubleshoot and problem solve Willing to learn, self-motivated, highly organised Desirable Technologies (Not essential): SQL and more »

team specialising in Apple-centric technical solutions for HE (Higher Education) customers across the UK. Handling and qualifying inbound calls and queries, with excellent customer service levels. Helping customers speak to the right department and people within the business. Delivery excellent customer service in a friendly … ETA, order tracking, warranty returns etc. Proactively working with data from our internal systems and partner portals to help deliver a high level of customer satisfaction, for example producing reports and liaising with our distributors to expedite outstanding orders etc. Benefits Access to internal and inter-agency training programmes more »

an open, collaborative and respectful environment. How will you CONTRIBUTE and GROW? Are you solution oriented with a passion for IT and delivering exceptional customer service? Do you want to be a part of a small business technology team in a multinational company? The Primary Applications Business Partner … MATCH? Ability to explain complex ideas to those with limited IT and systems knowledge Verbal and written communication skills Listening ability and patience Extraordinary customer service and relationship management experience Troubleshooting, analysing and solving problems Demonstrates responsibility and accountability to achieve objectives Shares information readily with colleagues and more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

International Field Service Engineer, X-ray Imaging Systems ***Excellent opportunities for experienced service engineers (including ex-forces) from a range of electronics and electro-mechanical systems backgrounds to join a market leading supplier of x-ray imaging systems *** On Target Earnings of £58,000 to £62,000 Basic … Plus Bank Holidays Plus Birthday Plus Two Days Per Year For Charity Work ** This role will involve 70% international travel ** The Role - International Field Service Engineer, X-ray Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for … the service and breakdown repair of a wide range of sophisticated x-ray imaging systems. Your Background - International Field Service Engineer, X-ray Imaging Systems To succeed in this exciting role you must be able to demonstrate: A competent background in a service engineering capacity gained within more »

opportunity with a market leading company that have been established for over 40 years? Due to recent growth they are looking for a new customer service advisor to join their growing team and be a key part of the business where. On offer is the opportunity to learn … new skills in a fast paced team environment where your attention to detail and customer service skills will be used to educate and offer advice on the technical products used in the industrial cleaning sector. In this role you will be assisting businesses and clients selecting products that … are fit for purpose to solve any problems they may face. You will be providing an excellent service for clients to ensure it's a smooth process for clients every time. This role would suit someone from an engineering, hydraulic, industrial cleaning or agricultural background looking for an exciting more »

About The Business: Our client is the industry leader in supplying the fast fit industry and is well known for its exceptional levels of customer service, which is provided through their innovative IT systems and desire for improvement. The company has been established for over 40 years and … family 23 days annual holiday (excluding bank holidays) The main purpose of this role is support the internal Account Managers, providing training on exceptional customer service and developing their ability to highlight the presence of their in-house brand amongst their dealer network. This role reports directly into more »

individual who can prioritise workload and meet deadlines. Be part of our Helpdesk Team as a Helpdesk Admin Apprentice, ensuring the delivery of successful customer service for our clients. Role Keep our client maintenance system updated with crucial information on van usage by our engineers Coordinate with sub … Months Positions Available 1 Closing Date Monday, 24th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Organisation skills Customer care skills Administrative skills Number skills Logical Qualifications English GCSE or equivalent, grade 4 (Essential) Maths GCSE or equivalent, grade 4 (Essential) About the … at all levels within the business giving us the edge on our competitors in that we are able to offer an exceptional level of customer service and providing real people with real values who are always obtainable and extremely passionate about our business. more »

Field Service Engineer, CT Imaging Systems ***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of x-ray/CT imaging systems *** Basic Salary £40,000 to £45,000 Car Allowance £5,000 On Call … Allowance Overtime Full Product Training Pension Healthcare Phone, Laptop Holidays The Role – Field Service Engineer, CT Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation and breakdown repair of a wide range of … sophisticated CT imaging systems. Your Background – Field Service Engineer, CT Imaging Systems To succeed in this exciting role you will have the following skills or epxerience: A competent background in a service or maintenance engineering capacity gained within any high value capital equipment environment Applications are encouraged from more »

Industry Sector: Construction Products, Construction Accessories, Building Products, Building Materials, Soft Furnishings, Flooring Contractors, Housebuilders, Housing Developers, Housing, Housing Sector, Internal Sales, Sales Admin, Customer Service, Based: Stockport and surrounding areas Remuneration: up to £26,000 + 10% bonus Benefits: 25 Days + Birthday & Stats, Pension, PMI, 4x … as Wilmott Dixon Generate sales opportunities and follow through to convert the sale Being the main point of contact for any internal queries regarding customer accounts Calling potential leads provided by the data coordinator, targeting new projects from existing customers Ensuring the CRM system is up to date and … Construction Products, Construction Accessories, Building Products, Building Materials, Soft Furnishings, Flooring Contractors, House builders, Housebuilders, Housing Developers, Housing, Housing Sector, Internal Sales, Sales Admin, Customer Service more »

actioned as appropriate. Manage complaints at all levels with confidence with minimum assistance from Head of Claims/Director of Operations. Consistently provide outstanding customer service, ensuring the claims process is as stress-free as possible for the policy holder. Coach and mentor staff providing the relevant training … to settle claims as per company processes. Dip CII (or working towards) would be advantageous. Proven ability to mentor, coach and manage staff. Strong customer service and computer skills Minimum 5 GCSE passes at Grade C or above including English and Maths Team Leader Benefits: Generous holiday allowance more »

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... more »

support to the community cardiac team and associated health professionals and actively participate and contribute to the development of the service. To provide a customer focused service to its users in the co-ordination of appointments and workload management for the clinics after liaising with all staff. About … of patients Our achievements include: Trust rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme Please see our Wellbeing & Benefits booklet for more information on our staff … benefits. Accessible version available upon request. Job description Job responsibilities Key duties To provide a front-line service for all cardiac service user enquiries, responding to telephone, emails and face to face enquiries in an efficient, tactful and professional manner, redirecting calls as appropriate. These enquiries may require more »

Service Assurance Analyst Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent … customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... JBLK1_UKTJ more »

Job Title: Customer Support Team Leader Location: Warrington (WA1 4PN) Salary: £30,947.00 per annum Shifts: Monday- Friday 08:00- 16:30 & 08:30- 17:00 Contract Type: Permanent We are currently recruiting for experienced Customer Support Team Leader for our who is the world's number one … manufacturer of materials handling equipment providing quality sales and service across the UK. Reporting to the Customer Support Manager, you will develop, lead, and motivate the Customer Support Team to deliver the highest levels of support for their customers and stakeholders, embracing the company concepts to enhance … the customer experience. As a Customer Support Team Leader, your duties will be: - " Provide excellent customer service to internal and external stakeholders. " Manage communication (inbound/outbound) of the responsible business area/s. " Oversee activities conducted by the Customer Support Team. " Work with team more »

the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »

Customer Support Administrator Due to internal promotion, Ainscough Crane Hire are looking for aCustomerSupport Administrator to join their successful team at Head Office in Standish, Wigan. Benefits for a Customer Support Administrator Bi-Annual retention bonus 24 days annual leave plus an additional day at 2 years' service and 5 years' service and every 5 years after Holiday purchase, the option to buy an additional 5 days each year (via salary sacrifice) Group life assurance 3 x basic salary Pension 4% employer 5% employees Online access to payslips, book and view holidays and personal info Access … also derived from the workplace culture that allows our team to perform their duties with passion and pride. Job Purpose/Objectives of a Customer Support Administrator Effective administration across three functional areas within theCustomerSupport team; gaining efficiencies through bulk completion of standardised tasks. Liaising with depots and providing more »

Engineer to within out IT team in Preston. The role of an ICT 2 nd line Senior Support Engineer is to support the ICT Service Delivery Team Leader within site services, EUC and people management while performing daily duties as a 2nd line support engineer. This position will be … be able to work alone as well as work within a team. The ICT 2 nd line Senior Support Engineer will support The ICT Service Delivery Team Leader with customer and team escalations, people management within the Preston office, DPR's and PIP's and take ownership of … EUC support and assist the site services team with resource scheduling for technician site visits when the ICT Service delivery Team Lead is on leave or otherwise unavailable About you Typically, has to have at least three to five years' experience within a similar role Basic understanding and experience more »

not limited to: Working on a shift pattern of 8am – 6pm Mon – Fri in the ITO Helpdesk team, providing a single point of contact service for all Francis Crick employees and commercial partners. Providing 1st and 2nd line IT support to macOS, Windows XP, 7, 10 and Linux (Rocky … remain at buffer stock and liaising with vendors to replenish when required. Ensuring all technical issues and queries received via slack, phone, email, self-service portal or walk-up are logged, tracked and actioned according to agreed processes and best practice. Providing a service that is responsive to … customer needs by solving as many problems as quickly and directly as possible; if necessary, liaising with other ITO staff to complete the resolution of the customer needs. Participating as required, and as directed by the relevant ITO team members, in the following administrative processes: recording software licenses more »