1 to 25 of 340 Customer Service Jobs in the North West

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... more »

Service Assurance Analyst Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent … customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... JBLK1_UKTJ more »

Financial Services you will play a pivotal role in driving organisational transformation through effective learning strategies. We're committed to delivering high levels of service to our customers and achieving good customer outcomes. Main responsibilities will be to design, develop and implement learning initiatives... more »

positioning (Premium, Value for money) · Sales Channel Strategy (OEM, Aftermarket) · Supply Chain and Inventory · Promotion and marketing · Competitive landscape Support · Train the Sales and Customer Service Teams · Liaison between Company and supplier for technical related items o Product development o Product enhancement/maintenance o Product warranty tracking … mapping the competition · Manage the entire product line life cycle from planning to market · Routine scheduled key customers visits to each region to support customer sales process, regional range development and training · Specify market requirements for products through market research supported by visits to customers and non-customers, normally … done with the ASM or KAM · Manage the development of marketing content to accelerate the customer buying process · Training of Sales, Customer Service and other internal teams to understand the needs of the customer and solutions we offer · Service Levels · Working with the Supplier and more »

support, ensuring processes and documentation are updated as well as using a variety of technical skills, including SQL and Excel, to deliver strong professional service to customers. Key roles and responsibilities: Delivering payroll software solutions to customers Providing training, both internally and externally, and perform testing on Heywood’s … new payroll product modules as required Providing 3rd line support to our Service Desk team on an ad hoc basis Working with software developers to maintain and enhance our product Producing high quality documentation – including Payroll Implementation Studies Producing test plans and assisting with release readiness testing Documenting and … guidance to junior team members Payroll Consultants work collaboratively with customers throughout the full payroll implementation lifecycle, from initial payroll study through to full customer payroll implementation, training and post-implementation support throughout the project. About Us Heywood combines a passion for software with Agile methodologies to create modern more »

Are you looking for an opportunity to join a dynamic team in a fast-paced environment? We are currently seeking a detail-oriented Customer service delivery coordinator to join a renowned energy supplier in Bury. If you thrive in a role that requires precision, multitasking, and exceptional customer service skills, this position could be the perfect fit for you. You will be working Monday to Friday 8:30-5:00pm. In return for your hard work, you’ll receive a starting salary of £23,000-£27,000 + bonus + benefits and the opportunity to develop … Responsibilities: Acting as the primary point of contact for key clients through various channels such as telephone, email, and live chat. Accurately processing all customer requests in a timely manner. Proactively resolving any customer queries, ensuring customer satisfaction. Ensuring accurate data entry and setup of customer more »

retail stores and luxury leisure and hospitality conference centres. Responsibilities · Day-to-day delivery of full installation of AV, lighting, and automation technologies · Attending customer premises to establish reported fault and a prompt restore service · Ensuring accurate completion and return of AV asset documents upon installation sign off … and Field Service records and paperwork for customer service visits · Proactively building close working relationships with your team and customers enabling best service · Identify potential improvements and feed back to customer and sales · Timely and accurate reporting and feedback of installation and service work more »

Windows Server, and the Microsoft Office Suite Evidence of knowledge and proficiency with administration and maintenance of relational databases used by supported applications Excellent customer service skills are an absolute necessity – you will interact with stakeholders at all levels across the organisation and should feel confident in offering more »

which is regulated by Ofgem. It is responsible for linking smart meters in homes and small businesses with energy suppliers, network operators and energy service companies. They are needed to ensure that the smart metering system as a whole works smoothly and that the enduring and full benefits of … and the ability to quantify and validate observed impact is essential. The Role: In this role you will work closely with other Operations functions, Service Providers and Customers to ensure that the systems and platforms are working optimally with an outcome of limited downtime for our customers. A thirst … skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing and new processes, work instructions and Smart more »

solutions. The Company The company have established themselves as a leading manufacturing provider and have recently expanded their operations across the UK. Providing exceptional customer service is at the heart of what they do – it’s no wonder their customers keep returning! You’ll be joining a team more »

customers, partners, other third parties, and internal stakeholders to resolve data queries in a timely and effective manner. Maintain and develop high levels of customer service to support the organisation’s operational teams. Requesting, removing, and aligning information in line with within agreed SLA’s. Providing regular and more »

customers the freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts … in London or Liverpool and at home. Requirements Perform regular reviews of data held in applications to identify inconsistencies, duplicates or quality issues within Service Now and CRM. Perform application health checks, raising concerns to IT support as appropriate Ensure systems configurations within Service Now are fulfilled and … changes (e.g. starters, leavers) are catered for on the system and licence allocations updated accordingly Ensure users are trained appropriately in using CRM and Service Now applications, including creating/maintaining training materials Work remotely (on a hybrid basis) and support remote users where applicable Create and modify reports more »

than OEM supply chains and price negotiations to improve the business cost position in the market place. 6. Develop and maintain supplier relationships. Preserve customer service standards when navigating complex situations. Regularly look for common ground and encourage collaborations among team members. 7. May requires limited travel. Education … equipment replacement parts business and/or automotive related replacement parts business preferred · Experience working in Enterprise Resource Planning System a plus · Aviation Ground Service Equipment experience a plus · Global industrial and/or automotive experience a plus · Tire experience is a plus · Ability to thrive in high volume more »

position(8h/week) in our Salomon Store at the Cheshire Oaks Outlet . Your Role You will master all Salomon products and understand customer needs to provide a personalized service. You will accompany and advise customers in order to provide them with a high-level shopping experience, propose … complementary products (additional sales). You will be proficient in Sales Techniques andthe Digital Tools available in store in order to provideoutstanding customer service. You willmaster standard operating procedures, health and safety guidelines, visual merchandisingand community marketing principles. You will be a brand ambassador and leverage the brand service … presence on the sales floor. Main Activities To perform this job successfully, you must be able to perform each essential duty and responsibility satisfactorily: Customer Service: Utilize exceptional customer service skills, sales techniques and product knowledge to connect customers with the right product and drives sales. more »

Maintaining a strong sales pipeline Objection handling Representing the companies products with a real genuine passion What you'll need to apply Previous sales, customer service, retail or similar experience is advantageous A degree or similar qualifications Be able to reliably commute to the office What you'll more »

Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Runcorn Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Runcorn and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »

VCG Technology Services Limited are looking for a 1st Line Support Technician with excellent customer service skills to join the team. The 1st Line Support Technician is responsible for managing incoming queries and help requests from end users through email, customer portals, or phone calls. This role … are seeking individuals who are early in their technical careers and have a genuine passion for providing exceptional support to customers in a technical customer service setting. Key Responsibilities The 1st Line Support Technician role includes: Providing a helpful and polite first level support service through taking … calls and handling the resulting incidents or service requests Effective logging and fault analysis Service request ownership and prioritisation Allocation to relevant parties Providing regular call status updates Maintaining a technical knowledge of all supported products and undertaking training when necessary to update any required skills set Dealing more »

Class 2 Service Technician As a key worker working in our Healthcare Division, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills will help keep our customers happy and ensure they … remain our customers! Being an experienced Class 2 Service Technician in our Healthcare division, your responsibilities will include collecting health related waste products ranging from Pharmaceutical, Non and Hazardous Waste and well as clinical. This currently includes providing support to the nations Covid testing stations but whatever your route … for the day, youll play a vital part in keeping our customers facilities hygienic and fresh. A day in the life of a Service Technician at phs will involve; You will follow planned routes, using PDA devices to confirm collections, manage any site access issues. We use in-cab more »

Purchase Scheme Eye care Vouchers Life Assurance (4 x annual salary) 31 days holiday (including bank holidays), rising to 38 days with length of service Wellbeing Support Company Pension Full uniform provided You will be: Undertaking maintenance, service and repair activities on Mercedes Benz motor vehicles to the …/repair requirements. You will have: NVQ level 3 (or equivalent) in light vehicle maintenance At least 2 years experience after qualifying period. Excellent customer service skills Responsibility for the quality and quantity of your work A full UK driving licence Experience working in an efficient and process more »

with occasional work in Newton Building on the Peel Park campus where our practical teaching/filming classes are taught and our equipment loan service operates from. You will have excellent knowledge and experience of film production editing and facilities, organising and maintaining resources and good administration skills. You … will be expected to demonstrate high levels of initiative, and be creative, enthusiastic, open, and collaborative.?You must demonstrate outstanding customer service, organisational skills, together with a high level of self-motivation and a commitment to working as part of a team.? Key Responsibilities Demonstrate correct methods and more »

holder will be based in Newton Building where most of our film practical teaching and film sets are based, and where our equipment loan service operates from, with planned sessions at our MediaCity campus. You will have excellent knowledge and experience of film production techniques and equipment, organising and … of the role. You will be expected to demonstrate high levels of initiative, and be creative, enthusiastic, open, and collaborative.?You must demonstrate outstanding customer service, organisational skills, together with a high level of self-motivation and a commitment to working as part of a team.? Key Responsibilities more »

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our … commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. Join our eCommerce team as a Senior Digital Merchandiser and play a crucial role in enhancing our online shopping experience and driving digital sales growth. You will collaborate closely with the eCommerce team to align … Lead the Digital Product Content Executive in product creation and ensure SEO-friendly product content. Enable product publications, manage product attribution data, and optimise customer journeys. Search & Merchandising Own LHN ordering, navigational category assignments, and implement UX principles. Conduct A/B testing, manage product recommendations, and understand inventory more »

hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service skills Ability to work as part of a team and unsupervised … Answer telephone calls/emails professionally and promptly Full training to be provided by Baltic Apprenticeships and ITPS. Desired qualities, skills and knowledge: Excellent Customer Service Skills Interest in and some knowledge/exposure to IT such as building/owning PC or assisting family members or friends more »

Per annum Health and wellbeing incentives Excellent progression opportunities Access to the company pension scheme Desired Qualities, Skills and Knowledge: Motivated Team Player Good customer service skills and experience Keen eye for detail and good organisational skills Excellent time management skills Committed to learning Grade 5 in GCSE more »

all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll … remote control software to remotely access computers to resolve faults Logging faults with suppliers (eg broadband, mobile, etc) on behalf of customers Ensuring all customer technical information is documented & kept up-to-date Building new IT systems for customers (eg computers, network equipment, Wi-Fi, etc) Adhere to IT … Employer pension contributions Option to specialise in technologies such as Microsoft Cloud, servers, networks or security Annual bonus Desired Qualities, Skills and Knowledge: Excellent customer service skills experience beneficial Great communication skills Have a keen interest in IT and can demonstrate this Eager to learn GCSE Grade more »