1 to 25 of 121 ITIL Jobs in the Midlands

Skills and Experience that would be desirable as a Digital Support Analyst. Experience working in a housing related organisation Experience of Housing Management Systems ITIL v3 Foundation Certificate in IT Service Management certification Experience in Door Access systems Service Desk Institute Service Desk Analyst certification Career Progression At LHP, we more »

volumeof suitable applications. About you The role will be responsible for the effective delivery of IT Asset and Configuration Management across IT, using an ITIL framework. You will be a senior lead in defining, implementing, maintaining and continuously improving the IT Asset (ITAM) and Configuration Management services, ensuring efficient creation … for all CIs within the AMDB and CMDB and lifecycle management and status accounting for all assets and Configuration Items. E ssential experience required: ITIL foundation plus other relevant ITIL intermediate level qualifications. Extensive knowledge of IT Asset and Configuration management principles, processes, standards, new and evolving best practices. Significant more »

Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will be instrumental … while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement initiatives, encompassing Problem Management, Service Request Management, Joiners/Movers/Leavers processes, Service Transition, and Demand/… by the IT Service Delivery Manager. Person Specification: To excel in this role, you should possess the following essential attributes, experience, skills, and knowledge: ITIL qualification (minimum V3) with a comprehensive understanding of the ITIL Framework. Proven experience in service management within a dynamic, fast-paced environment, coupled with proficiency more »

of working to build strong internal relationships and understanding of customer/stakeholder needs Ability to plan, hold and follow up on meetings Desirable: ITIL Customer service experience Think you can make a difference? WE ARE your future. More details: Full time, permanent role - with hybrid working options Competitive salary more »

application and software development life cycle. An understanding of release and change management. An understanding of Agile and Product-based development. An understanding of ITIL Service Management practices, processes, and procedures. Experience of higher education environments in genera would be beneficial. Experience of research systems specifically would be beneficial. The more »

reduce cost What you need to succeed at GXO: Strong knowledge of IBM AS400 Knowledge and experience in restoring systems from a failed state ITIL qualification is preferred but not required Knowledge of the French language would be beneficial however, not essential We engineer faster, smarter, leaner supply chains. more »

there are key dependency with our suppliers. Person Specification Knowledge/Experience/Skills: Bachelors degree in computer science, computer engineering, or information technology, ITIL Certification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL, Azure Dev more »

setup on both Cisco ASA/Fortinet firewalls Understanding of core IT Concepts Problem resolution and root cause analysis Have a good understanding of ITIL practices Help desk ticket interaction Change process experience required Desirable skills: Load Balancing experience with F5 and/or Alteons Cloud experience - ideally Azure Good more »

firewalls, routers, network switches, wireless solutions, and access points. Working knowledge of telephony and broadband technologies, e.g., FTTC, ADSL, FTTP. Experience working in an ITIL-driven environment and knowledge of ITIL principles and processes is advantageous. Awareness of best practice standards within IT delivery, against specific security standards such as more »

in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Batch Workload Problem escalations (internal and vendor support) Follow Experian ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes. Manage Mainframe Scheduling tools in line with Experian security, compliance, and policies, using standard tools … I-Dash Changeman JCLPREP Control-M Splunk dashboards Experience of MS Office Knowledge of basic CA7 operations File transfer basic knowledge. Knowledge of ServiceNow ITIL Processes Agile Concepts Education: Education/Experience Graduate or Equivalent education in a computing relevant subject At least 4 years working within a complex Mainframe more »

Senior Infrastructure Engineer Retail/Technology/ITIL Up to £54,000 base salary + £5k car allowance Hybrid- West Midlands I am looking for a Senior Infrastructure Engineer to join a growing retail brand who are in the process of modernising their technology estate, with significant investment in IT. more »

on the Dynamics and Power Platform. Working knowledge of Power Apps such as Canvas Apps and Model Driven Apps. Knowledge of IT infrastructure and ITIL Processes. Worked on projects using Agile and DevOps methodologies. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat more »

feedback during planning meetings (i.e., pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple … lifecycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with … ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom more »

Engineering or Project Management Industry experience with a first-class understanding of automotive design and engineering Excellent communication, IT, and presentation skills Proficiency in ITIL, Lean, and Sprint methodologies Strong analytical, problem-solving, people management, and project management skills Excellent interpersonal skills for stakeholder engagement Collaborative work ethic for driving more »

relationships. Seamlessly integrate with existing teams and third-party providers. Strong problem-solving skills and ability to work under pressure. Relevant certifications (e.g., PMP, ITIL) are highly desirable. Willingness to travel to client sites as required. About You: Strong leadership skills with the ability to influence stakeholders and build relationships more »

information and apply critical thinking, possibly demonstrated by a university degree or equivalent, is important, as is attention to detail and accurate record-keeping. ITIL Foundation certification is advantageous. You must have excellent communication skills with a professional manner at all times, and be willing to travel (domestic and international more »

CIS - Risk and Compliance certification preferred CIS - CSM certification preferred CIS - Security Incident Response certification preferred CIS - Vulnerability Response certification preferred Thorough understanding of ITIL frameworks and ITIL Foundations certification preferred. Bachelor's degree or equivalent combination of education and experience. Excellent collaboration skills including analysis, brainstorming, communication, teamwork. Self more »

focus. Ability to produce clear and detailed technical documentation. Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS. Understanding of ITIL, including incident management, change management and configuration management. Vulnerability Management. Please view the attached Job Profile for more details on the Key Responsibilities and Skill more »

Infrastructure Technical Architect | Up to £75k (DOE) + Bonus | Staffordshire | MSP | ITIL| SC Clearance (Only SC Eligibility is Essential) The Company Oscar Tech are working with an MSP focused on delivery highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of … Interviews commence immediately for this role so please don't hesitate to apply! Infrastructure Technical Architect | Up to £75k (DOE) + Bonus | Staffordshire | MSP | ITIL| SC Clearance (Only SC Eligibility is Essential) Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more more »

National Desktop and Field Engineer - Technology - CSC - Counter Terrorism Policing HQ The starting salary is £43,227, which includes allowances totalling £2,841. The salary is broken down as £40,386 basic salary, which will increase annually until you reach more »

function. Demonstrable experience supporting technologies from a diverse product stack inducing AD, Exchange, Office, Teams and Citrix. Experience of leading shifts alongside core responsibilities. ITIL background or awareness. Experience of leading shifts alongside core responsibilities. Main Responsibilities Acting as a point of escalation for the team and taking responsibility for more »

Fluent in English in speech and writing High customer and solution orientation Minimum 10 years’ experience at service delivery management position Advanced knowledge of ITIL and Service management – preferably with corresponding certification(s). A structured and independent way of working, being independent and resilient. Willingness to learn and to more »

events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow Experian ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with Experian security, compliance, and policies, using standard tools more »

that process Experience of managing and coordinating internal and third party partners to agreed support strategies and service levels Vendor management knowledge and experience ITIL/ITSM v3 Certification desired Experience of support operation across a range of core technologies Web App This is an excellent opportunity to create a more »

Technical NOC (L3 level) Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data more »