West Bromwich, West Midlands, United Kingdom Hybrid / WFH Options
West Bromwich Building Society
focus. Ability to produce clear and detailed technical documentation. Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS. Understanding of ITIL, including incident management, change management and configuration management. Vulnerability Management. Please view the attached Job Profile for more details on the Key Responsibilities and Skill more »
Chesterfield, Derbyshire, United Kingdom, Wingerworth Hybrid / WFH Options
Vermelo RPO
Experience of successfully recruiting and retaining high calibre employees. Strong technical background, with the ability to challenge technical resources (internal and external suppliers). ITIL\ITSM accreditation or similar qualifications. Experience with cloud technologies, such as Office 365 (inc SharePoint) and Azure. Experience or knowledge equivalent to dealing with M more »
Grantham, England, United Kingdom Hybrid / WFH Options
Redimeer
issues (2003 and onwards) The ability to help and support all versions of Windows desktops. Knowledge of Active Directory, M365, Azure AD Knowledge of ITIL Specifically, you will: Provide efficient and effective customer service to end-users and other stakeholders. Act as the first point of contact for technical service more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware and software issues and operate under more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Adecco
to the appropriate safety standards ** As part of the server team, you will ensure support requests are handled within agreed SLA timeframes and followed ITIL framework best practices. ** Utilising resources effectively and efficiently to achieve a quality service for the organisation ** Support and supervise more junior ICT members in the more »
Staffordshire, England, United Kingdom Hybrid / WFH Options
the 848 Group
related qualifications or training. MS-100 & MS-101 or equivalent. MD-100 & MD-101 or equivalent. AZ-700 or equivalent. MS-700 or equivalent. ITIL v4 Foundation. CCNA Certification or equivalent. Veaam Certification or equivalent. About us The 848 Group is an independently owned IT services and solutions provider. Our more »
Burton Upon Trent, England, United Kingdom Hybrid / WFH Options
Clinigen
Keeps abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions on systems building or enhancements Role Requirements: ITIL Foundation-level knowledge. Experience in the following security domain areas; Vulnerability Assessment and Management, Security Risk and Compliance, Cloud Security Architecture, Application Security, Security Operations more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
application and software development life cycle. An understanding of release and change management. An understanding of Agile and Product-based development. An understanding of ITIL Service Management practices, processes, and procedures. Experience of higher education environments in genera would be beneficial. Experience of research systems specifically would be beneficial. The more »
Northamptonshire, England, United Kingdom Hybrid / WFH Options
S-SA Digital
Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a Customer Service Engagement Advisor, armed with exceptional more »
Rugby, Warwickshire, United Kingdom Hybrid / WFH Options
Thrive IT Systems Ltd
Technical NOC (L3 level) Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data more »
Coventry, England, United Kingdom Hybrid / WFH Options
Kapsch TrafficCom AG
Fluent in English in speech and writing High customer and solution orientation Minimum 10 years’ experience at service delivery management position Advanced knowledge of ITIL and Service management – preferably with corresponding certification(s). A structured and independent way of working, being independent and resilient. Willingness to learn and to more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Tarmac Trading Limited
this role you'll need: To be educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role ITIL certified/trained To be accredited by relevant software/hardware vendors (where available) To be an effective communicatorto both technical and non-technical audiences more »
Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
Management Six Rs application portfolio assessment IT Service Discovery Tooling and dependency mapping Migration experience - Ideally experience of migrating services in to Cloud. TOGAF ITIL Cloud platforms (Azure or AWS) Please note, this role requires travel onsite 1 day per week to Warwickshire, due to the nature of the work more »
Employment Type: Contract, Work From Home
Rate: £650 - £700 per day, Benefits Home working/Hybrid Working
Worcestershire, United Kingdom Hybrid / WFH Options
Cubiq Recruitment
relationships. Seamlessly integrate with existing teams and third-party providers. Strong problem-solving skills and ability to work under pressure. Relevant certifications (e.g., PMP, ITIL) are highly desirable. Willingness to travel to client sites as required. About You: Strong leadership skills with the ability to influence stakeholders and build relationships more »
Burton Upon Trent, England, United Kingdom Hybrid / WFH Options
Clinigen
a DevOps/Continuous Delivery framework through the Software Development Lifecycle Understanding and practical experience in application of IT testing lifecycle management Exposure to ITIL concepts and adoption to ensure effective handover to BAU operations. Experience with regulatory compliance issues, as well as best practices in application and network security. more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Jenrick Commercial
setup on both Cisco ASA/Fortinet firewalls Understanding of core IT Concepts Problem resolution and root cause analysis Have a good understanding of ITIL practices Help desk ticket interaction Change process experience required Desirable skills: Load Balancing experience with F5 and/or Alteons Cloud experience - ideally Azure Good more »
Solihull, West Midlands, Chelmsley Wood, West Midlands (County), United Kingdom Hybrid / WFH Options
Jenrick Commercial
setup on both Cisco ASA/Fortinet firewalls Understanding of core IT Concepts Problem resolution and root cause analysis Have a good understanding of ITIL practices Help desk ticket interaction Change process experience required Desirable skills: Load Balancing experience with F5 and/or Alteons Cloud experience - ideally Azure Good more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Concept Resourcing
and C# .NET. Preference for Power Platform experience. Client-facing acumen with D365 CS experience. Previous exposure to managed services environment and applications management. ITIL Foundation qualification preferred. Eligibility for SC level clearance You will be working with an outstanding organisation who prioritise the well-being and professional growth of more »
Nottingham, England, United Kingdom Hybrid / WFH Options
Develop Careers
events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow Experian ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with Experian security, compliance, and policies, using standard tools more »
and can deliver to them. Able to produce high quality documentation Experience of a Service Desk or remote customer support role with knowledge of ITIL methodologies desirable Good knowledge of Microsoft Visio and experience creating network documentation. Experience operating in a change control and configuration management environment. Desirable Skills/ more »
Derbyshire, England, United Kingdom Hybrid / WFH Options
Harvey Nash
that process Experience of managing and coordinating internal and third party partners to agreed support strategies and service levels Vendor management knowledge and experience ITIL/ITSM v3 Certification desired Experience of support operation across a range of core technologies Web App This is an excellent opportunity to create a more »
Rugby, England, United Kingdom Hybrid / WFH Options
Thrive IT Systems Ltd
Technical NOC (L3 level) Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Reed Technology
a non-technical audience. Proven project and programme management experience. Visionary leadership in creating and implementing an ICT strategy that delivers measurable change. Desirable: ITIL Qualification. Prince2 Qualification. Management Qualification. Graduate level qualification (or equivalent higher education). Benefits: Competitive salary package. Hybrid working model for work-life balance. Opportunity more »
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Ibstock PLC
of working to build strong internal relationships and understanding of customer/stakeholder needs Ability to plan, hold and follow up on meetings Desirable: ITIL Customer service experience Think you can make a difference? WE ARE your future. More details: Full time, permanent role - with hybrid working options Competitive salary more »
System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service delivery frameworks. Working with key suppliers, support the configuration and ongoing management of the NHSCFA infrastructure/network environment, including … for internal and external customers, using technology, creative approaches and passion to deliver improvements. Desirable ISO20000 Service Management or ISO27001 Security management standards. Intermediate ITIL Service Management knowledge and Experience Specialist Knowledge Essential Infrastructure services including Microsoft Azure, Microsoft Server, VMWare, Active Directory, DNS, DHCP, GPO, PowerShell Network/firewall … Azure Academy: Infrastructure and Networking Microsoft Implementing Azure Infrastructure Solutions Microsoft MCSE Cloud Platform and Infrastructure (Azure) Experience of working in an agile environment ITIL v4 Foundation level Prince 2 Foundation Level Communication Skills Essential Clearly demonstrates impactful communication skills (oral, written and presentation) in both formal and informal settings more »