101 to 125 of 447 Customer Service Jobs in the Midlands

The ideal candidate will be responsible for the installation, maintenance, and repair of fire alarm systems, security systems, and related equipment. Key Responsibilities: Install, service, and repair fire alarm systems, intruder alarms, CCTV, and access control systems. Conduct routine maintenance checks and perform necessary upgrades. Diagnose and resolve technical … issues with fire and security systems. Ensure all systems are installed and maintained in compliance with industry standards and regulations. Provide exceptional customer service and support to clients. Maintain detailed records of work performed and materials used. Collaborate with team members and other departments to ensure smooth operations. … alarms, CCTV, and access control systems. Ability to read and interpret technical diagrams and manuals. Excellent problem-solving and troubleshooting skills. Strong communication and customer service skills. Valid driver's license and willingness to travel to various sites. Preferred Qualifications: Certification in fire safety or security systems engineering. more »

As a Light Commercial Vehicle Technician/Mechanic/Master Technician you will be always thinking of how to achieve the highest standards in customer service, whilst ensuring safety and quality. A Master Technician must have technical knowledge, a professional attitude, focus on efficiency & productivity, run diagnostics, resolve … accommodate all requests, where possible ensuring core business hours are covered Key Responsibilities: Inspect customers’ vehicles/goods, prior to and on completion of service, maintenance or repair work. Undertake diagnosis of repair requirements to vehicles. Conduct electronic visual health checks (eVHC) on all vehicles and provide a comprehensive … such as engine – gearbox replacements. Ensure a final inspection of all work is implemented and when requested, fully test if safety related or a customer concern. Record accurate details of work done on Repair Order and other information required by policy and statutory procedure. Compliance with Departmental and Company more »

Our Commissioning Engineers Commission Fire Alarm and Security Systems. The successful engineer will commission Fire Alarm systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability identify and rectify problems before they occur. This … the opportunity to work for a market leading brand, with incomparable career opportunities, locally, nationally and globally. How you will do it Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers. To Service … look for Essential:- Experience within Fire & Security industry Driving license Ability to lift and climb ladders Had or have previous experience working in a customer facing environment Preferred:- Hold current relevant qualifications to the industry i.e. 18th edition/NVQ/City and Guilds/BTEC/FIA Why more »

and fuel/expenses will be paid by the business. The purpose of the role is to design bespoke fire alarm solutions and write customer proposals. What are the benefits? The benefits for this position include: 25 Days annual leave plus statutory holidays. Company Pension Scheme. Hybrid working and … necessary. Ensuring that all designs and proposals meet with the relevant standards and regulations at the time of writing. Provide excellent technical information and customer service to all external and internal stakeholders. Essential Skills Experienced Fire Design Engineer (FIA Design qualification or similar). A full clean UK … Technical knowledge of fire systems such as Hochiki, Gent, Advanced or Ziton. The ability to pass vetting and security clearance checks. Desirable Experience Excellent customer service and communication skills. Previous experience within a similar role dealing with contractors and end users. What training is provided? Full training will more »

negotiating with carriers, Airlines and suppliers to maximise profitability on each and every shipments. Duties will include: Maintain, review and create tariffs with agreed customer rates. Build strong working relationships with customers, suppliers, Airlines & overseas partners/agents. Create quotations for import, export and/or cross trade in … understanding of market conditions and trends. Be able to confidently negotiate rates with suppliers, Airlines and overseas partners/agents. Offer high levels of customer service to clients at all times. Resolve any pricing query or complaint and escalate if necessary. Follow up all quotations to a conclusion. … Airfreight operations team. The successful candidate is required to have experience of working in Freight Forwarding and in particular Airfreight , possess strong communication and customer service skills, with a passion and desire to succeed in their career. more »

Fire Doors, Fabricated Canopies, GRP Mouldings, Guttering, Fabricated Building Components, Contractors, Installers, Tradesman and General Builders, Sales, Internal Sales, Sales Executive, Internal Sales Executive, Customer Service Location: Tamworth Remuneration: £23,000 - £27,000 + £1,000 bonus with scope for it to increase Benefits: Comprehensive benefits package The … from within a national merchant depending on phone experience Enthusiastic and extroverted individual Strong relationship building skills Excellent communication skills, both written and verbal Customer focused and orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies … Fire Doors, Fabricated Canopies, GRP Mouldings, Guttering, Fabricated Building Components, Contractors, Installers, Tradesman and General Builders, Sales, Internal Sales, Sales Executive, Internal Sales Executive, Customer Service more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out … and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities to give the customer guidance and training so they can more »

individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment. We truly believe our commitment to people, sustainability, and … grow, we’re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence. more »

the professional services sector, with a global reach and a workforce of thousands. They are known for their commitment to quality, innovation, and exceptional customer service, and are now expanding their IT Service Desk function at the company's Birmingham base, and are recruiting for an IT … Service Desk Analyst to join the team. Client Details The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry. You will be joining a business with a fantastic, award-winning reputation, known … Street, and is a hive of activity, home to all central functions, including a talented IT team.Description As the successful candidate for the IT Service Desk Analyst role, you will join an existing IT Service Desk, providing a 'follow-the-sun' service to the company's global more »

Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/… support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted as a single point of contact within the … account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical issues and problem management, working more »

Service Technician When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Service Technician Hours of Work: 8am to 5pm with a 1 hour lunch … TF10 7BX What we offer: Up to 27 days holiday (plus bank holidays) depending on length of service. 2 x basic salary death in service payment, payable to your nominated recipient Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc Benefits … Employee Assistance Programme Ongoing training and Career Opportunities Cycle to work scheme Refer a friend bonus £500 per person terms apply Boot Allowance Long Service Awards on 10, 20 and 30 years Life Event Day - Getting Married, Moving Home, Graduating Part of the Dunstall Holdings Groups, Rea Valley Tractors more »

skills, good telephone manner, general understanding of databases, word processing & the internet. The post holder must be willing to build knowledge of the contract service standards, payment mechanism and familiarity with the client to support the site management teams to manage contractual obligations. Responsibilities The post holder will assist … in the running of the CAFM system and administrative service to the management teams throughout the region, including support in maintaining contractual compliance and mitigation of service failures. To provide a timely and effective service as a critical part of the facilities team. Support other contracts and … training and coaching for new employees Other Responsibilities Support the CDM in compliance with the PPM programme Support the CDM in compliance with client service level outputs Support the CDM in compliance with company Quality Assurance procedures Supporting the CDM in aspects of Health and Safety standards in the more »

D365 CRM/Power Platform Functional Consultant The Role: Working with SMB organisations to help them understand, design and deliver innovative sales, service and business excellence solutions in order to drive their organisation forwards. Key Responsibilities: Building strong, long-lasting relationships with customers Facilitating workshops to understand customer requirements. Documentation of customer requirements and to be solution design Design & build of customer solutions within the Dynamics 365 & Power Platform toolkit Delivering training workshops and handing over solution to customer Supporting the sales and customer service team throughout the customer lifecycle Must more »

Customer Experience Executive Northampton (NN3) Part Time (20 25 hours per week) £24,000 - £25,000 Per Annum (pro rata) Hours: Monday Friday 9:30am 3pm (can be flexible) Our client is a specialist IT & communications service who provides bespoke support solutions for businesses throughout the UK. The … business strive for customer excellence and pride themselves in the resolution driven, expert and friendly support they provide to their customers. An opportunity for a Part Time Customer Experience Executive has become available to join their growing team. The Role: As a Customer Experience Executive, you will … be responsible for providing outstanding customer service and support to their wide range of customers spanning multiple industries, via call, text, email, and webchat. Day to day duties will predominantly involve providing support to end users and assisting them with their mobile phones, tablets, telephone systems and connectivity more »

This role will be covering customers inST, TF, CW, WS Postal Codes To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs … in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities more »

Service Engineer Air Handling Units (AHUs)/HVAC Controls Job Title: Service Engineer Air Handling Units Industry Sector: Service Engineer, Engineer, F-Gas, IPAF, PASMA, Air Handling Units, HVAC Controls, AHU, AHUs, HVAC, Main Contractors, Consultants and Sub-Contractors Ideal living location: Midlands Area to be covered … National Remuneration: £35,000 - £40,000 Benefits: Company vehicle, pension, phone, laptop & 25days annual leave The role of the Service Engineer Air Handling Units will involve: Service Engineer position dealing with a range of manufactured air handling units and HVAC controls Carrying out planned service and maintenance … of all AHU systems Liaise with the service team to update them on the status of jobs Report any relevant faults/further works Meeting agreed customer response times Further develop and build relationships with clients Reporting on completed works before leaving the job The ideal applicant will more »

global customers. The organisation stands as a titan in the UK's business software and services sector, catering to an expansive, international customer base. Demonstrating exceptional prowess with an annual turnover exceeding £330 million, they are driven by their core mission to revolutionise the world of work through tailored … software solutions for diverse industries, as they empower clients to focus on delivering exceptional service and nurture their workforce. As Dynamics CRM and Power Platform Consultant , you willwork to deliver tailored solutions for their client base within the Microsoft Dynamics CRM and Power Platform realm. The role of Dynamics … CRM and Power Platform Consultant: - Offer expert consultancy on Dynamics 365 CE & Power Platform for on-premise and cloud setups. - Lead or participate in customer workshops for requirements. - Create clear, top-quality design documents. - Showcase Dynamics Sales, Customer Service, Field Service, and Marketing module abilities. - Customize more »

Payments Service Manager (12 month Fixed Term Contract) Salary: Up to £54,000 As a Payments Service Manager, you’ll own an end to end payment service ensuring it is delivered and maintained in accordance with agreed business and service levels. You’ll work with various … increased value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the … end-to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting more »

Aftersales - Parts & Service Advisor | Wednesbury | Full Time - £37.5 hours per week | £12-£13 per hour Are you a dedicated professional with a passion for the automotive industry? Our client is seeking a dedicated professional, like you, to join their expanding team. The company excels in outfitting new and used … certification. Are you the right person for the job? Previous experience in a similar role within the automotive or commercial vehicle industry Parts/service experience within truck/plant machinery sector Strong interpersonal and communication skills Excellent organisational abilities with keen attention to detail Understanding of hydraulic systems … and remote control systems is a plus What will your role look like? Provide exceptional customer service, addressing inquiries and ensuring customer satisfaction Oversee the inventory, ordering, and distribution of parts Schedule and manage service appointments, liaising between customers and service technicians Offer technical assistance more »

our employees. Our common goal is to implement outstanding and innovative projects worldwide. Job Description We have a great opportunity for an experienced Field Service Engineer to join our team focusing on Customer Support activities. We are looking for a self-starter to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction. Activities will include: planned preventative maintenance as part of pre-agreed service contracts, this will involve changing out worn parts and checking associated components for wear and tear on both mechanical and … electrical systems produce timely and detailed service reports related to BEUMER sortation and material handling equipment supporting installation projects, modernisations and warranty work attend breakdowns with the ability to troubleshoot, test and repair technical equipment operational and residential site cover working individually and as part of a team on more »

Service Delivery Manager Our Role As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and … environment legislation, engineering and customer standards. You will provide operational leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a … manner which meets or exceeds customer expectations and adopts a right first time approach. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence a dramatic improvement in the C-MeX measure and show leadership skills to more »

Dynamics 365 Customer Engagement/CRM Functional Consultant Job Description Fresh opportunity for a Functional Consultant/Analyst, with skills in Dynamics 365 CE/CRM implementation, to join the delivery team at my award winning MS Partner client. This position provides the chance to work on fresh, greenfield … CE implementations across the UK, and grow experience in an established MS partner environment. This flexible, home based role will require occasional travel to customer site where required - this could be UK wide, however travel will fluctuate depending on the phase of a customer project. What the role … their new D365 CE platform Skills & Qualifications Experienced in the functional implementation of Dynamics CRM/D365 CE end to end (from either end customer or partner perspective) Strong understanding in one of more core modules, including sales, marketing, customer service, field service Full project lifecycle more »

Support company based in Lincoln. Our client is UK’s leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients. Over the years they have built a reputation for excellent service by putting the … customer experience at the very core of the company values and encouraging the power of their team '’ we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams!’’ As a 2nd line engineer your role will be a mix of working on … client projects and service desk escalations, On-Site Installations. The role will require you to have excellent technical and problem resolution skills. This role is an important technical position as a valued member of the team. Main Responsibilities for a 2nd Line IT Engineer: To provide remote technical support more »

for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms … Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 32 delivery centers in 14 countries spread across 6 continents, with 43,026 + employees from over 80+ nationalities, as of September, 2019. Overall Purpose of … in relation to contract mobilisations and demobilisations, in line with existing internal procedures Ensure that all administrative legal obligations are adhered to and excellent customer service is given Communication via email and letter correspondence and via telephone with various levels of management and external parties Ensuring all transferring more »