1 to 25 of 455 Customer Service Jobs in the Midlands

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

RM Recruit are proud to be representing a brilliant organisation in the third sector who are seeking a confident, well-experienced Assistant Service Charge Cost Accountant to join their team on a full-time, 10-month fixed term contract basis. Our client is able to offer a fully flexible … salary. You will report directly to the Senior Finance Business Partner and Project Manager and assist with providing detailed financial accounting information related to service charge costs. Responsibilities include: * Collaborate with budget holders to identify knowledge gaps and provide appropriate support. * Assist in preparing the annual service charge … budgets. * Ensure timely and accurate production of service charge data and information. * Deliver effective financial services to enable customer-facing colleagues to maintain high levels of customer service. * Ensure all system data updates are accurate and comply with company policies and procedures. * Work collaboratively within the Service more »

you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share more »

dealing with customers over the telephone, advising and seeking out the best products to meet their electrical requirements. Our client aims to deliver excellent customer service, which is reflected in almost 40 years of continued return from their loyal customer base. Your responsibilities will include: Assisting customers … any other supporting documents you may have. You must be eligible to work in the UK. Other suitable skills and experience include Sales Specialist, Customer Service & Sales Assistant, Customer Service Assistant, Sales Strategy Assistant, Graduate Sales Assistant, Electrician, Electrical Engineer. TPBN1_UKTJ more »

Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department. Position: Technical Support Specialist Location: Bridgnorth Employment Type: Full-time, Permanent Salary: £22,000.00-£24,000.00 per year (DOE) About more »

positioning that showcases why MongoDB is an ideal destination for modernization, as well as the value of our professional services to our target audiencesConduct customer research to understand the pain points, needs, and workflows of our buyers and usersPlan and execute marketing efforts on behalf of modernization teams and … to both customers and sales, deliver internal training and enablement, ensure sales teams understand our offerings well enough to engage with customers, and create customer-facing materials for sales to useRequirements:Minimum of 5-7 years of relevant work experience (product marketing, solutions marketing)Deep experience in enterprise transformation … on complex projects and own them from start to finish, with organization and efficiencyThe ability to clearly articulate the value of a product/service to customers, but also to sales teams in a way that enables them to communicate it to customersExperience leading product or feature launches autonomously more »

for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsi... more »

Maintenance Engineer to bolster their client's Engineering Team in Wednesfield. The primary aim is to meet plant operational targets, maintain product quality, ensure customer service, and uphold health and safety standards. As part of a multi-disciplined team, you'll deliver efficient engineering services to manufacturing customers. more »

the professional services sector, with a global reach and a workforce of thousands. They are known for their commitment to quality, innovation, and exceptional customer service, and are now expanding their IT Service Desk function at the company's Birmingham base, and are recruiting for an IT … Service Desk Analyst to join the team. Client Details The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry. You will be joining a business with a fantastic, award-winning reputation, known … Street, and is a hive of activity, home to all central functions, including a talented IT team.Description As the successful candidate for the IT Service Desk Analyst role, you will join an existing IT Service Desk, providing a 'follow-the-sun' service to the company's global more »

working in Counter Terrorism Policing (CTP). Join us, and you’ll be among some of the best and brightest people around at our Customer Service Centre (CSC). It’s a chance to put your expertise to work and help protect the UK as a Senior Server … equivalent virtualised environments. * Server and Storage hardware and infrastructure. You’ll also be organised and able to prioritise and achieve results in a busy service operations environment. A full UK driving licence is essential as you’ll be expected to travel to other UK locations from time to time. … In return, you can expect a competitive salary, a Civil Service pension, the chance to learn new IT skills, excellent career development, plus a highly rewarding role. *Vetting * This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to more »

Service Engineer (Agricultural/Plant) £38,000 - £44,000 (OTE Up To 60k for Overtime) + Mon-Fri + Company Car + Progression + Company Pension + On-site Parking ***We welcome applicants from Construction, Plant, Crane and Military backgrounds*** Leicester Are you a Service Engineer from an … second to none ensuring them to be industry leaders within agricultural services. They are a family run business who pride themselves on their excellent customer service to make sure it is a smooth process for clients every time. In this role you will be using your experience to … Diagnose problems with machinery ensuring it is safe to use Demonstrate and install machinery when required Travel to clients in surrounding areas Work with service and workshop managers to make sure timeframes are met The Person: Experience in working with agricultural or plant machinery Willing to work overtime during more »

IT Service and Support Analyst Great chance for an IT service professional to join a household name brand with a real time Ecommerce customer website and an established IT team of 10. You will need excellent customer service skills as this role is IT service … management function and it’s an excellent environment for tech development/progression. Role/Responsibilities Support franchisees in all IT related incidents/service requests. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service requests within … ticketing system. Own incidents/service requests or escalate to 2nd/3rd line support where necessary. Work to SLA thresholds for all incidents/service requests. Dedicated to meeting the expectations and requirements of internal and external customers Establishes and maintains effective relationships with customers at all more »

The Service Manager UK & Ireland manages a team of Field Service Engineers and Service Support administrators to deliver the highest technical standards and quality in the assistance and support we provide to our customers. Candidates should be located in the Greater Birmingham area . Responsibilities: Team Management … Manage the Service team covering UK & IRELAND region ensuring adequate service coverage based on the installed based density in all regions. Able to assess and report on staff capabilities and performance, following and abiding by Company policies and processes. Manage a team of FSEs working nationally and Service Support staff based in Birmingham, reviewing their annual performance according to the Global Compensation policy and Rewards cycle. Organize workload of Service Engineers and shifts/on duty weekends for chains support, ensuring optimization of resources/time to repair/travel time. Overview quality improvement in FSE more »

Manager and team up to date Maintain an effective professional relationship with site and project personnel, serving as BEUMER’s on site representative for Customer and other subcontractors Follow claims and change management processes and report all changes/deviations to change management Ensure the BEUMER Group processes within … verbal and written communication skills Professional, positive and energetic demeanor Ability to maintain a high degree of initiative, discretion & confidentiality Excellent time management and customer service skills; with the ability to adapt easily Computer literacy; including working knowledge of MS Word, Excel, Outlook Valid DrivingLicense Additional Information Health more »

cloud computing. You will be responsible for the day to day management of a small team with an emphasis on delivering a first class customer service. Main Duties: Provide expert 3rd tier IT support to ensure the architectural integrity and functionality of the core server infrastructure to deliver Trust … the development of automated support and monitoring tools to facilitate the Confidentiality, Integrity and Availability of core systems. Line manager for the Infrastructure and Service Desk Engineers, responsible for the orchestration of the team and their activities. To lead and manage future and ongoing IM&T development projects in more »

retail stores and luxury leisure and hospitality conference centres. Responsibilities · Day-to-day delivery of full installation of AV, lighting, and automation technologies · Attending customer premises to establish reported fault and a prompt restore service · Ensuring accurate completion and return of AV asset documents upon installation sign off … and Field Service records and paperwork for customer service visits · Proactively building close working relationships with your team and customers enabling best service · Identify potential improvements and feed back to customer and sales · Timely and accurate reporting and feedback of installation and service work more »

Service Desk Analyst We are a leading manufacturing company based in the UK. We provide materials and services to customers and committed to delivering excellent customer service. We are seeking a talented First Line Service Desk Analyst to join our IT team. First Line IT Support Based … email alexandra.williams@klickstarters.com WHAT YOU WILL BE DOING? We are a leading manufacturing company based in Derby looking to recruit a First Line IT Service Desk Analyst to provide users support promptly via phone, email and chat, resolving technical issues accurately in the ticketing system, Diagnose and troubleshoot hardware … software and network related issues, provide guidance, work with the IT team to share knowledge. The ideal candidate will have excellent customer service skills and telephone manner and a keen interest in IT/Technology, with a focus on delivering a top rate service to our clients. more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »

Our client are an online SaaS logistics software company which combines dynamic route optimisation, vehicle tracking, real-time progress monitoring and customer ETA messaging. Their Transport software helps their customers, delivery and field service companies, build excellent consumer experience, focus on customer service and efficiently utilize … our client was born, and since 2012 the business has gone from strength to strength and now have over 400 customers running distribution and service fleets using our clients generated plans every day. Their mission is to help distribution and service businesses to dramatically transform their operations by … that is much broader than a typical system configuration position. If you are driven by understanding how things work, committed to delivering a great customer experience, and able to digest and explain complex topics, their implementations team is right for you. You will manage Implementation projects from sales handover more »

to our clients. We are a kind, caring, and passionate team of people who value hard work, dedication to finding solutions and delivering exceptional customer satisfaction. We believe in the power of collaboration, personal growth and continuous learning to ensure were keeping ahead of the click and creating work … in project execution and delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role is … software development methodologies. Innovative Thinking : Creativity and the ability to think outside the box in proposing solutions and improvements to project processes and outcomes. Customer Service Orientation : A strong focus on client satisfaction, with the ability to build and maintain positive relationships with clients and ensure their needs more »

and fuel/expenses will be paid by the business. The purpose of the role is to design bespoke fire alarm solutions and write customer proposals. What are the benefits? The benefits for this position include: 25 Days annual leave plus statutory holidays. Company Pension Scheme. Hybrid working and … necessary. Ensuring that all designs and proposals meet with the relevant standards and regulations at the time of writing. Provide excellent technical information and customer service to all external and internal stakeholders. Essential Skills Experienced Fire Design Engineer (FIA Design qualification or similar). A full clean UK … Technical knowledge of fire systems such as Hochiki, Gent, Advanced or Ziton. The ability to pass vetting and security clearance checks. Desirable Experience Excellent customer service and communication skills. Previous experience within a similar role dealing with contractors and end users. What training is provided? Full training will more »

Internal Sales Co-Ordinator/Customer Service Grimsby Permanent £k (DOE) With monthly bonus earnings of up to £250 per month Immediate Start Aim/Purpose of Job: Maintain existing accounts via the telephone with the aim of building positive relationships and provide all aspects of customer service. Main Duties & Tasks: Liaise with existing customers to maintain their business over the telephone Process sales orders, raise customer complaints and undertake administration tasks within the department Ensure that all sales opportunities are communicated to the business development team. Liaise with the product control department and transport … Development Team identify and justify shortfalls in spend with budgeted accounts. Form strong lines of communication with the Repro Dept. to ensure that optimum customer service is retained during the artwork approval process. Must be fully accountable for all stock products held for individual customers and that ranges more »

As Head of Product Support You will be responsible for building and leading a high-performing support team, developing and implementing strategies to maximize customer satisfaction, and driving continuous improvement across multi-domain support functions. This is an opportunity to play a critical role in shaping the customer … market leader. Job responsibilities of Head of Product Support include: Product Support Develop and implement a comprehensive support strategy aligned with business goals and customer needs. Oversee the product support process, ensuring timely resolution of user issues and inquiries related to our logistics and transport products. Prioritize and manage … support tickets, coordinating with the support team to ensure efficient and effective problem resolution. Maintain a high level of customer satisfaction by providing excellent support services and addressing user concerns promptly. Service Level Agreements (SLAs) Define and monitor SLAs for application support and key KPIs, ensuring that response more »

practice. ? Ensure all fleet regulatory vehicle compliance for all periodic requirements such as RFL, MOT, LOLER. ? Administration of maintenance compliance documentation including PMI, MOT, service events. ? Ensure Operator license compliance obligations in line with the restricted license held by Nationwide Platforms ? Lead and support the location transport team to … communication skills and the ability to work with people at all levels. ? Ability to improve and develop current policies and procedures. ? Demonstrable communication and customer service skills. ? Analytical strengths with ability to multitask, prioritise workload and problem solve. ? Knowledge of the FORS standard and requirements. ? Previous experience in more »

timely order processing and shipment to customers. Email Marketing: Support email marketing initiatives by managing email campaigns, creating engaging content, and monitoring campaign performance. Customer Service: Provide excellent customer service by responding to inquiries, resolving issues, and addressing customer concerns promptly and professionally. Usually this more »