Customer Service Jobs in London

1 to 25 of 508 Customer Service Jobs in London

Portuguese or Russian speaking Logistics and Customer Care Coordinator

Southwark, England, United Kingdom
French Selection
FRENCH SELECTION (FS) Portuguese or Russian speaking Logistics and Customer Care Coordinator Salary: up to £34,000 per annum plus benefits Location: Bermondsey Fully Office Based Role Ref: 8113RP To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8113RP … The Company: A well-established company with international links. Main duties: To provide logistics support and excellent customer service. The Role: - To respond to customer enquiries or complaints in a timely and professional manner - To offer advice on company’s services and products - To liaise with couriers and … regular basis - To attend events and meetings with clients on-site when required The Candidate: - Fluent in Portuguese OR Russian - Essential - Previous experience in Customer Service and/or logistics – Beneficial - Proactive, confident and empathetic personality - Excellent communication skills and a team player - IT literate - Able to work more »
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Technical Design Co-ordinator

Clapham, England, United Kingdom
Mixxos
technical, estimating, costing and commercial assistance. Administration of the technical and triage of enquiries. Advising customers on the use and applications of products, securing customer and project details. You will be building relationships with customers, with technical knowledge of the product and managing expectations. Advice in relation to layouts … work place or education environment. Must be able to demonstrate a strong understanding of IT skills including word and Excel. Passionate about delivering excellent customer service Demonstrate time management skills, and be able to communicate effectively. Self-motivated and able to work independently on maintenance tasks Full UK more »
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Locality Manager

Dagenham, England, United Kingdom
Meridian Business Support Limited
to peoples lives, we have a fantastic range of benefits: Flexible hours & a competitive salary 33 days of annual leave increasing with length of service (inc bank holidays) Preferential dental/health contributory rates Comprehensive induction/training & development opportunities Reward Opportunities including Refer a Friend Empathy/wellbeing … Pay - access to your pay before payday Workplace pension through NEST or option to join SHPS Pension membership including life assurance About you: Previous service manager, registered manager or deputy manager level experience. Previous experience of developing excellent relationships with local authorities and maintaining high standards of compliance with … to meet deadlines with the ability to work well under pressure. Ability to work with other departments and build positive relationships with others. A customer driven problem solver who can identify Strong analytical skills and is committed to continuous improvement. Focused on performance, resource conscious with a positive and more »
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Deputy IT Enablement Manager

London, England, United Kingdom
Hybrid / WFH Options
Registers of Scotland
manages 21 land, property and other legal registers which are a critical asset for the Scottish economy. We aim to provide the best public service for Scotland and are on a mission to make some of the oldest public land registers in the world into some of the most … modern. We are committed to providing the best service to our customers through the creation of award-winning digital services, supported by the latest in cloud and AI technology. When working at RoS we support our colleagues by offering a range of modern work policies and workspaces, as well … capability issues in a timely manner Role model a balanced approach to wellbeing and support others to do the same. Work closely with the Service Desk Operational Lead to manage capacity and workflows ensuring demand can be met. Work closely with Technical Project Managers and Agile Delivery Leads to more »
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Senior Technical Manager - Insurance

London, England, United Kingdom
Jobleads-UK
best version of themselves. They are leading the way in supporting business owners to access their insurance requirements and use a world-class human service, smart technology, and data, coupled with tech-enabled experts to help match business owners with the best deals for their insurance. A business truly … Responsible for quality assurance of the business placement, this role will provide insight to the Insurer Panel Manager and feedback into the sales and customer services areas to continually improve business performance. You will be responsible for enhancing placement strategies alongside the trading and Panel Management teams to ensure … delivered through our supporting third parties. Day to day Responsibilities: Own the placement strategy, approach, and adherence within the Sales team to help maximise customer, insurer and company outcomes. Define and own the technical reviews to ensure good customer and insurer outcomes are achieved within the business. Ensure more »
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Retrofit Solution Engineer

London, England, United Kingdom
Morson Talent
The Systems and Connectivity Retrofit Solutions team within the customer services domain provides integrated and innovative Retrofit Solutions to our customers for a safe and sustainable fleet. One of the teams missions is to provide a service for airlines to modify/upgrade the in-service products … of maintenance and retrofit engineering in aerospace, Systems Engineering has the responsibility to create the technical information for the production of the instruction dossiers (‘Service Bulletins') to implement improvement and upgrade modification. In the UK a significant proportion of the focus is on, but not limited to, Landing Gear … Systems and Wing Structure for A320 family, A330 family, A350XWB. Systems Engineering is an exciting domain of Customer Services to work for in a number of ways: • We are a key interface and the closest area to the Design Office in Customer Services, whilst having the airline customers more »
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Payments Product Owner

London, United Kingdom
RedCat Digital
features, with the opportunity to implement new ePOS software and systems. You will set the vision for, in order to provide world class digital service to customers, whilst taking ownership of the digital roadmap, whilst managing, defining and prioritising the digital backlog.Sitting within a young, dynamic team across their … Acting as the digital feature owner and inspiring the team from ideate to executionWorking with stakeholders in delivering on KPIs and monitoring the digital customer experienceExperience working with Agile delivery approachesPrior experience implementing softPOS would be beneficialStrong experience as a Product Owner with a clear knowledge of paymentsFinancial services … of ePOS software and systemsPrevious experience in digital payments product management is essentialExperience in designing and executing on growth strategies to deliver business and customer valueWhat they can offer you:Salary: 80,000-90,000Annual discretionary bonus30 days annual leaveHybrid working, two days a month minimum in London OfficeRedCat more »
Salary: £ 80 K
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Support Technical Account Manager

London, England, United Kingdom
Johnson Controls
description: What you will do We are seeking a dynamic Support Technical Account Manager to serve as a pivotal link between our Sales and Customer Support teams. The ideal candidate will ensure that our customers derive maximum value from our products, fostering strong relationships that enhance loyalty and satisfaction. … How you will do it Act as a liaison to bridge the gap between sales and customer support, ensuring a seamless customer experience. Manage customer accounts as the primary point of contact, coordinating with cross-functional teams to address their needs and challenges. Comfortable working in a … fast-paced environment. Proactively engage with customers to provide ongoing support, training, and assistance, ensuring they fully leverage our products. Develop and maintain robust customer relationships, enhancing loyalty and advocating for their needs within the company. Listen to customer feedback, collaborate with internal teams to devise effective solutions more »
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Vehicle Technician / MOT Tester £30k - £35k Greenwich

Greenwich, England, United Kingdom
The Hammond Recruitment Group
roadworthiness of our customers' vehicles. Additionally, you will perform routine vehicle servicing, repairs, and maintenance tasks to the highest standards, ensuring exceptional quality and customer satisfaction. Key Responsibilities: Conduct MOT tests in accordance with DVSA guidelines and regulations. Diagnose and repair mechanical and electrical faults on a wide range … of vehicles. Perform routine vehicle servicing, including oil changes, brake inspections, and fluid checks. Complete all relevant paperwork accurately and efficiently. Provide excellent customer service, addressing customer inquiries and concerns with professionalism and courtesy. Adhere to health and safety protocols and maintain a clean and organized work more »
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Implementation Consultant Python - FinTech

London, United Kingdom
Hybrid / WFH Options
Client Server
products, providing workshops and running training sessions with customers to support the commercial teams with demos and pre-sales activity. You'll build strong customer relationships, to understand their specific requirements, handle support queries related to algo trading coding and manage feature requests. This is a varied role with … enjoy a range of facilities including large kitchen, café and all the latest kit to work on.About you:You are tech savvy with strong customer service/client facing skillsYou have strong Python coding skillsYou have experience of working in a Commodities trading environment (will consider other asset more »
Salary: £ 70 K
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Technical Manager - ServiceNow - (Financial Services)

London, United Kingdom
EY (Ernst & Young)
place it at the core of everything we do. It enables our people to thrive personally and professionally and ensures the highest quality of service to our clients. We listen, we adapt, and we respect individual contributions and differences. You’ll join a collaborative, inclusive, growing team that is … ExternalYour key responsibilitiesHere, you’ll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the ServiceNow platform.As a Manager, you will play a key role in helping clients achieve more »
Salary: £ 70 K
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Senior System Administrator

London Area, United Kingdom
Hybrid / WFH Options
Tech Mahindra
server and virtual desktop solutions (ESXi/vCenter, Horizon, NSX-T, AppVolumes, Dynamic Environment Manager). ownership of Active Directory and Windows Server infrastructure, service operations and support. on all phases of Active Directory and Windows Server estate lifecycle management. on troubleshooting Active Directory, DNS, DHCP, MFA and Group … ESXi, CLI commands, ESXi updates/troubleshooting, 10 golden image creation with the usage of clones and templates. verbal and written communication skills. Strong customer service and professional client facing skills. time management and organizational skills and ability to meet project deadlines. of networking concepts, LAN/WAN more »
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Senior Fullstack Developer (React/Node.js) - £95k

City Of London, England, United Kingdom
Hybrid / WFH Options
Oliver Bernard
delivering to over 150 countries worldwide? You will be joining a technology team who have a passion for innovation, collaboration, and providing the best service to their customers as well as embracing new ideas, technologies and approaches. As a Senior Fullstack developer, you will be joining one of their more »
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Network Security Sales Specialist

London Area, United Kingdom
Intaso
for maintaining and growing the network security proposition through being a subject matter expert and supporting the wider security team. You will have regular customer facing opportunities and manage vendors and distributors. There is great internal progression and growth opportunities with excellent training offered. Responsibilities: Drive net new business … and identify upgrade & cross-sell opportunities. Be a face-to-face sales specialist and subject matter expert for customer meetings. Collaborate with sales teams to grow key customer relationships in network security. Have in-depth knowledge of Network Security vendors and confidently scope projects. Identify whitespace within accounts … and provide support to sales teams. Work with marketing to create bespoke campaigns as a business enabler. Help manage the relationship between customer, Bytes, and vendors. Manage on-site vendor days and work closely with in-house teams. Provide new starter training and maintain all portals. Maintain forecast and more »
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FinOps Consultant

London Area, United Kingdom
Hybrid / WFH Options
CDW UK
their financial goals by providing expert guidance and solutions to optimise their cloud infrastructure costs. This role will be the technical face of our service to the customer and will be responsible for identifying and implementing cutting-edge technologies and best practices, this includes cost optimisation, budget management … Contract Length: 6 Months Day Rate: Market Day Rate - Inside IR35 Key skills & Responsibilities Be a thought leader/evangelist for Cloud FinOps, driving customer platform modernisation & optimization through cost optimisation, budget management, financial reporting, compliance with financial regulations and policies, and monitoring and reporting on cloud infrastructure costs … and usage. Meet and collaborate with customer to understand their cloud infrastructure costs, usage patterns and priorities, providing recommendations and solutions that will help optimise costs, reduce waste, and increase efficiency. Build meaningful and lasting relationships with senior stakeholders within our partner community in the Cloud FinOps space. Multiple more »
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Project Manager

London Area, United Kingdom
Arkle Property Services Ltd
needs of our clients, whether they are small or large in scope. We pride ourselves on our exceptional attention to detail, our friendly, personal service and on the stunning results we achieve for our clients - on time and on budget. We are looking for an experienced Project Manager to … work request system. To provide on-call support for emergency situations. Each project to be led by Arkle’s main values: Ownership, Accountability, Personalised Service, Trust, Good communication, Quality of workmanship. To attend required meetings and training programmes. To follow all UK safety requirements. We are seeking someone with … Expert knowledge of health & safety and risk requirements The ability to implement health & safety programmes The ability to provide efficient, timely, reliable and courteous service to customers The ability to respond effectively to sensitive issues Exceptional attention to detail Ideally a driving licence and own car We are seeking more »
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Documentation Specialist Commodities / Senior Associate/ VP

London Area, United Kingdom
Eleven
in their values, global reach, meritocratic culture and strong work ethic. Their success over the years has been built on their guiding principles of customer service, creativity, transparency, integrity, and responsibility. Our client has a flat company structure and encourage collaboration across all seniority levels, teams and locations more »
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Technical Account Manager

London Area, United Kingdom
Alibaba Cloud
Descriptions: As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues … and feature enhancements promptly. Standardized Operations: - Ensure the stability and security of customer cloud platforms through comprehensive risk governance, timely product updates, upgrades, and efficient emergency fault response. - Optimize cloud resources and performance, enhancing cloud operational efficiency and customer satisfaction. - Advocate for continuous product operation improvements, simplifying cloud … the architecture of main business line products. - Capability to understand and design cross-product system architectures and effectively solve related issues. - Ability to recognize customer categories and maintain tailored communication and problem resolution strategies, ensuring satisfaction at all levels, including senior management. - Strong operational management skills, focusing on system more »
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Product Manager - iGaming/ Online Casino

London Area, United Kingdom
Hybrid / WFH Options
GIMO Global Interactive Marketing Online Ltd
industry knowledge and experience to deliver performance across a wide range of services for some of the world's most established gambling brands. Our ‘Customer First’ philosophy is the force behind our award-winning culture. Based all around the world, we work as close extensions of our clients’ teams … very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. THE ROLE We are seeking brilliant and motivated Product Manager to help us keep our Agile environment going. In this role, you will … a domain expert in your product area and will act as an advisor to internal teams and have a direct impact on how we service our other internal departments. The role is critical as it involves our main back office and many departments. Responsibilities include: Manage tactical or strategic more »
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Supply Chain Co-ordinator

Chiswick, England, United Kingdom
Rarewaves.com
and the list is growing! As a Supply Chain Co-ordinator, we’ll expect you to - · Ensure the supply of stock required to fulfil customer orders in a timely fashion, by placing daily purchase orders with our supply partners · Monitor, analyse, manage, and source unavailable stock · Initiate, maintain and … partners · Analyse Key Performance indicators (KPI’s) from 150+ suppliers with the aim of optimising problem areas · Work closely with IT, 3PL, finance and customer service teams to identity and formulate solutions for issues as they arise · Assist in enhancing in-house processes such as live order tracking more »
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Project Engineer

London Area, United Kingdom
Syntax Integration Limited
emerging technologies and their application Actively engaged in ongoing professional development Extensive enterprise experience in the financial services industry The ideal candidate will be customer service-oriented, focused on quality, and possess strong skills in problem-solving, leadership, research, business case composition & writing, design and implement process, attention … regular progress reports Following project completion, ensure that all project work is carefully and fully documented and formally handed over to the client and Service Desk Liaise with partners and vendors to ensure that they meet the business needs, co-ordinating all activity Manage all changes and exceptions from more »
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Senior Full Stack developer

Greater London, England, United Kingdom
GIMO Global Interactive Marketing Online Ltd
very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. THE ROLE We are looking for a full-time Senior Full Stack Developer with at least 5 years of software development experience having more »
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Project Manager [ iGaming/ Online Casino Industry ]

Greater London, England, United Kingdom
Hybrid / WFH Options
GIMO Global Interactive Marketing Online Ltd
industry knowledge and experience to deliver performance across a wide range of services for some of the world's most established gambling brands. Our ‘Customer First’ philosophy is the force behind our award-winning culture. Based all around the world, we work as close extensions of our clients’ teams … very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. THE ROLE We are looking for exceptional Project Manager with a proven track record of Project Management. You will be reporting that the more »
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Nuova Simonelli Sales Manager UK

London Area, United Kingdom
Nuova Distribution UK Ltd
build relationships. You will have a full UK driving licence and happy to travel throughout your territory, sometimes at different times depending on our customer’s needs. Main Activities: Sales Strategy: Develop and implement sales strategies to meet or exceed sales targets. Identify potential customers and market opportunities to … expand the customer base. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs and provide appropriate solutions. Provide excellent customer service and support throughout the sales process. Equipment Knowledge: Have a thorough understanding of the equipment you are selling … identify trends and opportunities. Prepare regular sales reports and forecasts for management. Team Collaboration: Collaborate with other departments such as the VA Team, marketing, customer service and technical support to ensure a seamless sales process. Provide feedback and suggestions to improve product offerings and customer experience. Territory more »
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Service Now Systems Specialist

London, England, United Kingdom
Hybrid / WFH Options
Charterhouse Group
customers the freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts … in London or Liverpool and at home. Requirements Perform regular reviews of data held in applications to identify inconsistencies, duplicates or quality issues within Service Now and CRM. Perform application health checks, raising concerns to IT support as appropriate Ensure systems configurations within Service Now are fulfilled and … changes (e.g. starters, leavers) are catered for on the system and licence allocations updated accordingly Ensure users are trained appropriately in using CRM and Service Now applications, including creating/maintaining training materials Work remotely (on a hybrid basis) and support remote users where applicable Create and modify reports more »
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Customer Service
London
10th Percentile
£26,250
25th Percentile
£31,500
Median
£42,500
75th Percentile
£65,000
90th Percentile
£83,750