1 to 25 of 327 Customer Service Jobs in the East of England

that each development achieves the desired health, safety and environmental performance standards. To achieve the programme and quality requirements. To promote the importance of customer relationships to all site based teams to include directly employed and sub-contracted staff. To ensure the customer journey is applied with and … Decision maker with pragmatic approach to problem solving Discretion and integrity in attitude and approach Able to work under pressure Ability to balance excellent customer service with the requirements of achieving Company targets More about the Area Build Manager role... Mentor and manage the full Site Management Team … Site Management teams to ensure there are succession plans in place Monitor and review the Site Managers to ensure that all plots have a customer care pass before obtaining CML prior to legal completion Carry out random pre occupation checks on plots 24 hours before CML's and legal more »

is to provide a single point of contact between the services being provided and the users. Typically this will involve managing cases, incidents and service requests, and also handling communication with the users regarding. Key Responsibilities Capturing resolution information and feeding into Knowledge Management Routing Incidents to support specialist … of Incidents not assigned to support specialist groups Closing Incidents Monitoring the status and progress towards resolution of assigned Incidents Keeping users and the Service Desk informed about Incident progress Ensure data protection process rules are abided to at all times. To act on any other reasonable request from … a manager. Skills, Knowledge and Expertise Interpersonal skills, such as telephony skills, communication skills, active listening and customer care training Business awareness: specific knowledge of the organizations business areas, drivers, structure, priorities etc. Service awareness of all the organizations key IT services for which support is being provided more »

Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Bedford Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Bedford and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »

Job Vacancy: Service Charge Specialist Location: Houghton Regis and Bedfordshire - Hybrid working Schedule: 5 days/week, 7hrs/day Basic DBS is required. Role Purpose: As a Service Charge Specialist, you will work closely with the Service Charge Area Manager to handle customer enquiries and … complaints. This role is not a Service Charge accountant position, rather focusing on providing support and guidance regarding service charges and general housing management. Key Responsibilities: - Ensure the accuracy and transparency of rent review, service charge estimates, and expenditure summaries. - Provide guidance and advice to colleagues on … rents, service charges, and general management. - Deliver excellent customer service by resolving enquiries and complaints promptly and efficiently. - Analyse expenditure and forecast future costs, identifying areas where costs cannot be recovered. - Contribute to the creation of tenancy and lease terms by providing accurate information on rent and more »

Field Service Engineer Do you fancy a change? Are you hands on and love life out on the open road? Do you have experience in mechanical engineering or any basic electrical knowledge and have helped to lead a team? Great! Because we are #hiring! Are you good at planning … Can we utilise your organisational skills? Do you take pride in your work? We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and we would love you to work within our Service Department to … maintain, repair, service and modifya range of other material handling equipment. Because we are independent every challenge is new and different, and we would really welcome your help. Skills and Experience You will have worked with material handling products or hold a senior engineering position and are looking for more »

purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 1000 people who are dedicated to delivering exceptional quality and service to our customers. MM Flowers values and behaviors form the basis of our culture and are a guide to the way we work as … and legislative requirements by standardizing operational technical documentation and SOPs, ensuring they are easy to understand, use, current and compliant. Stakeholder Management - Build effective customer relationships, communicating clearly with all company stakeholders, managing expectations as required. Work closely with L&D colleagues and SMEs to gather all necessary information …/7 Helpline, 365 days a year for anyone who is working or has worked within the grocery trade, regardless of length of service providing emotional and practical support to help through a difficult time We celebrate diversity by running a calendar of events throughout the year. We have more »

digitally excluded individuals and communities have the opportunity to improve their lives through digital inclusion. To succeed in this role, your experience in a customer service environment, particularly with individuals facing multiple barriers to employment and online access, will be invaluable. Effective communication skills will be key as more »

a passion for helping users. Strong communication skills, both written and verbal. End user focused with an excellent work ethic driven by providing great customer service. A self-starter looking to develop both themselves and the role. Able to take initiative and quick to learn on the job. Good more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

Field Service Engineer Do you have a strong Electrical bias? Do you have experience in servicing and maintaining machinery? We are working with a market leader in machine tool manufacturing, and they are going through a sustained period of growth. They are looking to grow their international field service team with a Field Service Engineer. This is an excellent opportunity for ideally an apprentice trained engineer who is passionate about supporting the aviation industry, both civil and military, and is excited at the prospect of visiting some fantastic sites throughout the world and working on a highly … advanced product. Job Responsibilities UK and International service and repair of specialist machine tooling, used within the aviation industry Majority of servicing will be pre-planned in advance with very little call out Being the face of the business, you will be expected to offer excellent customer service more »

return? Market benchmarked competitive salary Fantastic enhanced private pension Private Medical Insurance 25 days holidays plus bank holidays (these increase with the length of service) Non Contractual company bonus Lots of other benefits recently introduced to the company like tech scheme, retail discounts, Costco membership, weekly fruit delivery in …/Trade counter environment Excellent organisational and leadership skills Strong ability to delegate tasks effectively, focusing on time management and prioritisation Profound knowledge of customer relationship management and sales best practices Technical proficiency with an ability to understand and convey information on concrete accessories and construction products Exceptional communication … team members Assist in resolving any sales-related issues that arise, ensuring the swift continuation of sales activities Oversee and enhance the handling of customer relationships and the response mechanism to sales enquiries, ensuring the team delivers high-quality customer service Monitor and report on sales activities more »

is required formanufacturerbased in Kings Langley The Internal Sales Engineer/Graduate Sales Engineer/Technical Sales Executive will be responsible for dealing with customer questions, handling sales enquiries, managing tenders, technical queries & specifications along with day-to-day customer support. The successful Internal Sales Engineer/Graduate … Sales Engineer/Technical Sales Executivewill have an engineering qualification/Degree and either have some experience in sales/customer service or a recent Graduate looking for their first engineering sales position. Package Paying up to £30,000+ commission Private healthcare 5% Pension Contribution Officed Based Role … Handling sales enquiries, managing tenders, technical queries & specifications along with day-to-day customer support Selling a range of fluid handling equipment, including Valves, Fittings, Regulators, Hoses, Filters, Instrumentation, and Measurement Devices. Resolve technical issues and advise customers of the options available to solve their problems. Being responsible for more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

to one of our lead Engineers on the installation of Refrigeration and Air Conditioning units. For nearly sixty years, Adcock has been delivering outstanding service to our clients. Our growth, our awards, and our relationships with clients have made us a widely respected company in the cooling and heating … What could you learn? We have our own, bespoke, City and Guilds accredited training centre. Last year, we delivered training to 117 engineers on service and maintenance, commissioning, brazing, refrigeration, water chillers, and more. We believe strongly in providing training for our employees and courses are constantly reviewed and … to communicate effectively with a wide variety of people at different levels and will understand the importance of and be able to demonstrate excellent customer service at all times. What do you need to have? A practical mind with building site experience would be an advantage, but is more »

and production, the company champions sustainable working practices, responsibly sourced materials and recyclable products. With super-fast turnaround times, excellent print quality and exceptional customer service, Solopress is the UK's most trusted printer, with over 30,000 Trustpilot reviews. Why should you apply? Paid tea breaks. Workplace more »

Service and Repair Engineer | Clacton-On-Sea, Essex | Part Time | Working Wednesday to Friday only | Wed-Thurs 8.30am – 5pm and Fri 8.30am-4pm | £26,000 pro rata (£15,600) Are you a skilled Service and Repair Engineer looking for an exciting opportunity to work with cutting-edge technology … sterilisation solutions. Their innovative Anprolene sterilisers offer the most delicate and effective sterilisation process on the market, ensuring the safety and longevity of their customer's sensitive equipment. Serving a diverse range of industries from medical to veterinary, they pride themselves on delivering unmatched quality, reliability, and customer service. As a Service and Repair Engineer, you will be at the forefront of maintaining and improving the sterilisation equipment. Your expertise will ensure that the products continue to perform at the highest standards, providing reliable and safe sterilisation for clients. Join them and be a part of more »

contractors & end users Must be technical minded and able to overcome technical queries Commercially astute, professional, organised Solution based sales approach, positive, professional and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies more »

from raw material getting to site to product delivery to the customer. You will also be responsible for: · Being the interface between Business Assistants, Customer Service and Production. · Ensuring correct and timely requests for raw materials. · Working in accordance with company's values, HR and HS&E policies more »

the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely … managing all support requests through to resolution whilst building relationships with our internal customers. Principal Accountabilities: Being first point of contact for all inbound service requests raised by various communication channels. Initial triage and prioritisation of new support calls and escalating to 2nd/3rd Line to ensure a … timely resolution and closure Appropriately logging service requests and dealing with password resets, processing new user requests, account changes, deletions, installing new equipment and undertaking office moves Diagnose and resolve basic issues with laptops, desktops, mobile phones and printers Identify and troubleshoot basic network issues Provide support for standard more »

purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 900 people who are dedicated to delivering exceptional quality and service to our customers. MM Flowers values and behaviours form the basis of our culture and are a guide to the way we work as … systems, processes and procedures providing technical support for the operational teams while maintaining and promoting technical and quality standards in line with business and customer needs. Assessing stems/bouquets against the specifications to demonstrate quality performance of MM Flowers and its growers. Reporting Results back to growers and … internally drive continuous improvement. Use inspection process and data to support growers/suppliers deliver consistent raw materials and service to MM. Accurate assessment of raw material inspected. Accurate recording of findings with supporting photographic evidence where visualisation adds value to inspection data. Complete and send grower/supplier more »

Pirtek Ipswich are looking for a Mobile Hydraulic Field Service Technician to join their team based in Ipswich . You will be working on a full-time, permanent basis. The Mobile Hydraulic Field Service Technician role: We are expanding our team and are seeking an outgoing and competitive … Mobile Hydraulic Field Service Technician, servicing on site hydraulic hoses replacements. We are looking for a self motivated person who can work well as part of a team. We would prefer experience in a mechanical plant or engineering background and will offer training for the right person. Our technicians … must have a flexible approach to working hours - once you have undertaken training and progressed to the role of Field Service Technician you will be required to participate in a standby rota to provide 24-hour operational service throughout your local area i.e., one day per week and more »

the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is … largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer: Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible, and escalate when needed Keep abreast of issues for customers and update them more »

BT, ITV, and Kurt Geiger, you will have plenty of opportunities for career growth throughout your time here. Youll work towards your Level 2 Customer Service Practitioner qualification, have 1-2-1 Monthly Sessions(via Teams)with your Tutor, and spend 6 hours a week on apprenticeship work … e.g., assignments, study, training etc. Day to day, you will: Provide customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close … cases on CRM once complete. Customer care calls. Operate HubSpot chat function assisting with user, client, and prospective client enquiries. Manage IOSH Working Safely course. Obtain candidate scores from Shine. Collate candidate details/scores to record/submit on the IOSH portal for issue of certificates and passports. more »

Proficiency in Microsoft Windows and Microsoft Office products. While not essential, workplace experience or exposure to hardware and software support would be desirable. Strong customer service skills, with the ability to communicate effectively and empathetically with end-users. Your Training with Baltic: This apprenticeship provides the skills, qualifications more »