you will be expected to attend the Trust HQ in Exeter. What you'll need to succeed Previous strong administrator experience Driving licence Good customerservice experience Good IT Skills Experience of using Apple products What you'll get in return 4 months of work Pension contribution Holiday more »
Stafford, Staffordshire, West Midlands, United Kingdom
Hays
United Kingdom (on-site with flex) Duration: Resolver Location2 months (with possibility of extension)# About the Role: We are seeking a skilled and customer-focused Complaints Resolver to join our team on a temporary basis. As a Technical End-to-End Complaints Resolver, you will play a crucial … role in addressing customer complaints related to technical issues. This is an excellent opportunity for someone who enjoys problem-solving and has experience of handling end-to-end complaints. Responsibilities: Investigate and resolve technical complaints from customers promptly and efficiently. Collaborate with relevant teams to identify root causes and … implement corrective actions. Ensure timely communication with customers, keeping them informed throughout the resolution process. Maintain accurate records of complaints and resolutions. Provide exceptional customerservice and maintain a positive attitude. Requirements: Previous experience in complaint resolution, preferably in a technical or customerservice role. Strong more »
Employment Type: Temporary
Salary: £14.0 - £15.5 per hour + £14-£15.50 per hour
and written translations Type of vacancy : Freelance/Casual Rates: Competitive and dependant on experience/qualifications Interpreters will be required to: - Excel at customerservice - Have ongoing access to internet and e-mail - Be able to provide an accurate, confidential and impartial service - Be eligible for … Aid Agency guidelines Qualifications accepted: Community Interpreting Levels 3 Community Interpreting Levels 4 Community Interpreting Levels 6 Diploma in Police Interpreting Diploma in Public Service Interpreting (Law, Health, Local Government) Immigration Nationality Directorate UK Boarder Agency Certificate Language Related Degree Language Related Diploma How to Apply: If you are more »
and written translations Type of vacancy : Freelance/Casual Rates: Competitive and dependant on experience/qualifications Interpreters will be required to: - Excel at customerservice - Have ongoing access to internet and e-mail - Be able to provide an accurate, confidential and impartial service - Be eligible for … Aid Agency guidelines Qualifications accepted: Community Interpreting Levels 3 Community Interpreting Levels 4 Community Interpreting Levels 6 Diploma in Police Interpreting Diploma in Public Service Interpreting (Law, Health, Local Government) Immigration Nationality Directorate UK Boarder Agency Certificate Language Related Degree Language Related Diploma How to Apply: If you are more »
Stockton-On-Tees, County Durham, North East, United Kingdom
Pertemps Newcastle & Gateshead
Connections CustomerService Support - Administrator Stockton Temporary with Permanent Opportunities £11.44 -£11.71 per hour (DOE), Monday to Friday, 37 hours. Free parking available Our client is Northern Powergrid, based in Stockton. Their vision is to be the best energy company in serving their customers whilst delivering sustainable energy … your own transport. The ideal candidate will have: 5 GCSE's. NVQ Level 2 in Administration. Previous experience of working in an office environment Customerservice experience If you have the required skills we'd love to hear from you. For more information please email or call the more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Pertemps Newcastle & Gateshead
Good use and understanding of Microsoft Office products with specific focus on Outlook, Teams, Word and Excel Good written and verbal communication skills Good customerservice skills - on both telephone and email Planning and organisation skills - ability to manage workload to meet deadlines Ability to use own initiative more »
Sunderland, Tyne and Wear, North East, United Kingdom
Pertemps Newcastle & Gateshead
note the role will be based at Shiremoor until April 2024 when the role will relocate to Sunderland. We are looking for call centre customer advisors to take predominately inbound calls for one of our prestigious clients. Our client offers an excellent work environment with ongoing training and development … they like to acknowledge and reward success and is aware how important it is that workers feel appreciated and part of the team. Strong customerservice skills are essential. You must be confident in handling a wide range of incoming and outgoing calls with customers and work to … a high quality standard of delivery. Experience of working in a customerservice environment is essential; this doesn't necessarily mean you've worked in a call centre before. Opportunities and excellent training will be given to those without call centre experience. However good IT literacy is essential more »
and written translations Type of vacancy : Freelance/Casual Rates: Competitive and dependant on experience/qualifications Interpreters will be required to: - Excel at customerservice - Have ongoing access to internet and e-mail - Be able to provide an accurate, confidential and impartial service - Be eligible for … Aid Agency guidelines Qualifications accepted: Community Interpreting Levels 3 Community Interpreting Levels 4 Community Interpreting Levels 6 Diploma in Police Interpreting Diploma in Public Service Interpreting (Law, Health, Local Government) Immigration Nationality Directorate UK Boarder Agency Certificate Language Related Degree Language Related Diploma How to Apply: If you are more »
by purpose, driven by passion and brought to life by our promise of more certain early detection and better health outcomes. Job description: Role: Service Inside Sales - Surgical Location: Remote In the role of you will be essential in sales of service contracts for our state-of-the … You'll will work closely with the Key Account Managers to engage with healthcare professionals, hospital administrators, and procurement teams to understand needs regarding service contract solutions with existing and new products. What You Can expect: Retention and development of the service contracts business within the surgical team. … Managing new business, renewals and identifying opportunities for growth. Work as a single point of contact for the customer, liaising internally with the relevant teams to manage and resolve customer issues, including arrangement of alternative instrumentation, collections, and deliveries. Support customer requirements including amendments, mergers, and transfers. more »
Description To identify, define and integrate new CX capabilities (inc. tools/technology, people & process) into MO, in-line with the Customer & CX strategy, working from idea to BAU adoption. You will work with multi-function teams within MO and outside to ensure timely and effective capability delivery. You … to leverage technology, people and processes to get things done and do it better. The Team will be laser focussed on continuously delivering excellent customer satisfaction. Qualifications Minimum criteria: Proven experience of delivering marketing and CX, projects and initiatives. A passion for the customer and ability to drive … management and end-to-end test implementation and results reporting. Excellent hands-on digital conversion rate optimisation (CRO) skills with proven ability to review customer journeys, funnel analysis and content performance data, identify key trends and opportunities, putting forward hypotheses and delivering recommendations. Good knowledge across a range of more »
Employment Type: Temporary, Part Time, Work From Home
Are you ready for a new challenge in customerservice? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customerservice role, even though proven experience of working in a customerservice environment is a key factor to be successful in this role. Youll be providing a 24-hour Helpdesk Service, and so youll need … temperaments and personalities, but when youre committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. Youll need to be able to assist with administrative tasks and responsibilities, ensuring more »
the effective handling of new and existing enquiries and sales orders from inception through to completion. You will have experience of dealing with both customer and stakeholder requests to tight timescales whilst building relationships through trust, reliability and customer satisfaction. Main responsibilities Create customer packs and communicate … regularly with customers managing their expectations whilst ensuring a positive customer experience. Progressing quotes through internal systems for sales/materials ordered. Agree and communicate installation dates, confirm to customer and updating installation log. Update and maintain the installation log. Liaise with Area Managers/Sales Agents weekly … and invoices. Meet with Area Managers/Sales Agents each week to confirm sales, completed installations and forthcoming installations. Required Essential skill set Exceptional customerservice skills and a passion for exceeding expectations. Have a confident telephone manner and strong communication skills strong communicator with a clear and more »
Rugby, Warwickshire, West Midlands, United Kingdom
Staffline Driving
and allocating duties. Full training will be provided. Our Perfect Worker Computer literate - Have excel experience - Good organisational skills - Good attention to detail - Excellent customerservice - Interviews will be held immediately Key Information and Benefits Earn from £12.25 per hour - Full training provided - Competitive rates of pay - The more »
Job title: Air Conditioning Service Engineer Schedule: Monday to Friday, 8am to 5pm Job type: Temporary to Permanent Benefit: Company vehicle Must be over 21yrs of age to Apply Are you passionate about delivering top-notch service while ensuring the comfort and safety of customers? We are seeking … a meticulous and customer-focused individual to join our team as an AirCon Service Engineer. Key Responsibilities: - Conduct servicing and preventative maintenance on customers air conditioning systems with precision and care. - Identify and recommend additional services to enhance customer satisfaction. - Maintain accurate administrative records promptly. - Handle equipment … regular communication with customers and our head office to ensure seamless operations. - Meet and exceed key performance standards through adaptability and flexibility. Person Specification: - Customer-focused with a dedication to exceptional service. - Excellent customerservice skills with a methodical approach to work. - Ability to plan, organise, and more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
People Solutions
PORTUGUESE SPEAKING CUSTOMERSERVICE ADVISOR MONDAY - FRIDAY : £13.00 PER HOUR People Solutions are looking for a Portuguese speaking CustomerService Advisor for our Client based in Birmingham. The requirement to speak to Portuguese is necessary for this role as you will be speaking to Brazilian Nationals more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Blue Arrow - Burton on Trent
The work requires you to load and unload deliveries at convenience stores so is more than just driving the vehicle, a high level of customerservice is expected. * New fleet of vehicles and friendly team onsite * A driving and H&S assessment will be needed to be completed more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Nottingham City Council Housing Services
can communicate with colleagues and customers alike. About You The ideal candidate will have: Experience of working on own initiative and in teams Is customer focused and shows a desire to deliver excellent customerservice with good interpersonal skills The ability demonstrate capacity to organise self/… Interviews will be held:In July - Dates to be confirmed If you have any technical issues when completing your application, please contact our Employee Service Centre:https://emss.freshdesk.com/support/home By applying to this job, you agree to ourTerms & Conditions.*By submitting your application you … within a great team and a competitive salary you will have access to: 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually Access to a generous, defined benefit pension scheme offering 17.9% Smart Working to more »
We are seeking an experienced Administrator/Coordinator to join Service Improvement team at the Exeter Office. This position offers £13.49 per hour and operates on a hybrid schedule, requiring 2-3 days per week in the office. The role is full-time, 37 hours per week, and is … initially a temporary contract until September 2024, with potential for a permanent position. Key Responsibilities: Coordinate and manage customer compensation payments efficiently and on time. Review and address outstanding actions post-complaint closure, ensuring compliance with timelines. Support the team in meeting regulatory requirements related to complaints. Resolve customer inquiries and keep them informed of the next steps. Regularly provide the Service Improvement team with reports on critical business processes, including deadlines, complaint reminders, and responses. Collaborate with colleagues and customers to identify and implement service improvements. Use multiple systems to resolve or support the resolution more »
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Job title: Air Conditioning Service Engineer Schedule: Monday to Friday, 8am to 5pm Job type: Temporary to Permanent Benefit: Company vehicle Must be over 21yrs of age to Apply Are you passionate about delivering top-notch service while ensuring the comfort and safety of customers? We are seeking … a meticulous and customer-focused individual to join our team as an AirCon Service Engineer. Key Responsibilities: - Conduct servicing and preventative maintenance on customers air conditioning systems with precision and care. - Identify and recommend additional services to enhance customer satisfaction. - Maintain accurate administrative records promptly. - Handle equipment … regular communication with customers and our head office to ensure seamless operations. - Meet and exceed key performance standards through adaptability and flexibility. Person Specification: - Customer-focused with a dedication to exceptional service. - Excellent customerservice skills with a methodical approach to work. - Ability to plan, organise, and more »
career, looking to retrain or to start a new one ? If you do not have experience but have always wanted to learn more about CustomerService processes or help your business knowledge grow, then this is the opportunity for you! The Role: This is a general administration role … with data entry and database maintenance. An administrator may perform duties that are broad and varied in line with GDPR . The candidate: Previous customerservice experience desirable but not essential Happy to work independently, as well as in a team in fast pace environment Excellent communication skills … team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our people remain at the heart of everything we more »
Bournemouth, Dorset, South West, United Kingdom Hybrid / WFH Options
Bond Williams Limited
and registration processes Support in coordinating class scheduling and room assignments Contribute to the development and maintenance of academic policies and procedures Provide exceptional customerservice to students, faculty, and staff Assist with ad hoc tasks and related activities What we're looking for: Strong organisational and administrative more »
Derbyshire Fire & Rescue Service have an exciting opportunity for a 3rd Line ICT Support Engineer to join their team. Location: Ripley (DE5 3RS) Salary: £46,464 - £53,831 PA Job Type: 2 Year Temporary Contract Hours: 37 Hours, Monday - Friday Close Date: 9th of June 2024 About Us: Derbyshire … Fire & Rescue Service (DFRS) provides a wide range of services, often in partnership and collaboration with others, to the people who live, work and visit the county and aim to achieve excellence in all that we do. 3rd Line ICT Support Engineer - The Role: As a 3rd Line ICT … relevant training - Manage user accounts and access permissions for resources like shared data folders, applications, and devices - Perform other duties as needed to meet service priorities and business continuity requirements 3rd Line ICT Support Engineer - You: - Excellent ICT Problem solving in a mission critical environment - A strong understanding of more »
South West London, London, United Kingdom Hybrid / WFH Options
Love & Tate Limited
Director. Handle urgent hospital queries and purchasing requirement escalations, including supplier account holds. Seek solutions to resolve critical problems with any suppliers, to ensure customerservice levels are met. Coordinating efforts to achieve best possible outcome when dealing with emergency orders or with ordered products with supply issues more »
Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Red Personnel
Job Vacancy: Service Charge Specialist Location: Houghton Regis and Bedfordshire - Hybrid working Schedule: 5 days/week, 7hrs/day Basic DBS is required. Role Purpose: As a Service Charge Specialist, you will work closely with the Service Charge Area Manager to handle customer enquiries and … complaints. This role is not a Service Charge accountant position, rather focusing on providing support and guidance regarding service charges and general housing management. Key Responsibilities: - Ensure the accuracy and transparency of rent review, service charge estimates, and expenditure summaries. - Provide guidance and advice to colleagues on … rents, service charges, and general management. - Deliver excellent customerservice by resolving enquiries and complaints promptly and efficiently. - Analyse expenditure and forecast future costs, identifying areas where costs cannot be recovered. - Contribute to the creation of tenancy and lease terms by providing accurate information on rent and more »