years of sales/business development managerial experience Excellent written and verbal communication skills in English or Mandarin Call Center/BPO/CustomerService experience is a plus! Ability to differentiate between colors Computer Literate, proficient in Microsoft Office Company Introduction: We are Keding Enterprises (KD), established … operating procedures. Oversee operations and implement management. Execute Franchiser-approved marketing campaigns and promotions. Build relationships with local stakeholders to increase brand awareness and customer loyalty. Adopt and execute operational procedures of Keding Enterprises. Formulate regular reports to the franchiser on performance indicators and metrics set. Requirements: Experience in more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
West Midlands Combined Authority (WMCA)
hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »
Employment Type: Contract, Part Time, Work From Home
Stansted, Essex, South East, United Kingdom Hybrid / WFH Options
ECS Resource Group
previous aviation/airport experience for this role Outside IR35 Hybrid Working ECS Resource Group are currently working in partnership with a Global Managed Service provider, assisting them with the search for a Project Manager on a contract basis. The ideal candidate will oversee and manage all enabling works … safe and efficient rerouting of people and services during a construction phase. This includes the establishment of temporary routes to immigration, temporary skylinks, and service diversions to facilitate uninterrupted operations. Skills: Experience of all Project Management controls, including; initiation, change management, risk management, Project plans and the principles and … practicalities of running projects Prince 2 Certification Excellent customerservice skills Strong communication & presentation skills Aviation/Airport background (Essential) Further details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. more »
Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Aspire Block and Estate Management Limited
Directors of Resident Management Company as we focus on properties where Leaseholders/Homeowners are in control of their developments. Responsibilities Include: Preparation of service charge budgets. Quarterly reviews and utilising methods to maintain budgetary control for service charges Work with accounts team to ensure service charge … Safety Regulations. Regular site visits to each property. Maintaining accurate and up-to-date records of all properties and Leaseholders/Homeowners. Providing excellent customer service. Comply with industry best standards. Key requirements: An understanding of and track record of block management is highly desirable. Must be a self more »
firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Tesco Bank to support contingent recruitment hiring. On behalf of Tesco Bank, AMS are now looking for a PMO Financial Analyst based … products designed specifically to meet the needs of Tesco customers. They believe that every little help makes a big difference, and by putting the customer first and rewarding their loyalty, they are offering something they believe every bank should. Job description - the role Key responsibilities: Develop accurate financial forecasts … regular reports on financial performance, highlighting key metrics and presenting findings to stakeholders. Work closely with teams across various workstreams (Tech, Finance, TSA, Data, CustomerService) to achieve program objectives. Support general governance activities related to the separation program, ensuring compliance with policies and procedures. Assist with task more »
Stevenage, Hertfordshire, South East, United Kingdom
Jark - Stevenage
confined spaces that include property lofts and outside spaces. ?Experience of working in residential and communal properties. ?A clear and polite communicator with exemplary customerservice skills. ?Clean transferable DBS check (if the successful candidate is not in current possession of this, Delta Communications can arrange for a more »
The Systems and Connectivity Retrofit Solutions team within the customer services domain provides integrated and innovative Retrofit Solutions to our customers for a safe and sustainable fleet. One of the team's missions is to provide a service for airlines to modify/upgrade the in-service … of maintenance and retrofit engineering in aerospace, Systems Engineering has the responsibility to create the technical information for the production of the instruction dossiers ('Service Bulletins') to implement improvement and upgrade modification. In the UK a significant proportion of the focus is on, but not limited to, Landing Gear … Systems and Wing Structure for A320 family, A330 family, A350XWB. Systems Engineering is an exciting domain of Customer Services to work for in a number of ways: We are a key interface and the closest area to the Design Office in Customer Services, whilst having the airline customers more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Bond McKenzie Ltd
alongside two Application Support Specialists working on the Business World IT application and reporting to the Business World Product Manager. You will ensure that customer issues and requests are dealt with in an effective and efficient manner. You will need to pro-actively monitor, review and complete tickets to … ensure that they are responded to promptly whilst providing the highest level of customer service. You will provide assistance, support, advice and guidance to customers and third parties. This post is a great opportunity to learn new skills and progress in knowledge of IT, HR and Finance. As a … will take ownership and effectively progress all support calls to a successful conclusion at the earliest opportunity. You will need to cultivate relationships with Service users, the Product team and perform ad-hoc duties as requested by your Line Manager. You will use empathy to satisfy customer demands. more »
the ability to navigate digital learning platforms such as LMS or LXP. You will have a flexible and adaptable approach to your work, good customerservice skills, strong multi-tasking skills, and the ability to handle situations quickly and effectively. You will also be a creative thinker who more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Onecom
days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise CustomerService Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the CustomerService Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customermore »
Oracle). Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems. Personal commitment to quality and customer service. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who more »
concerned. Demonstrating a pro-active approach to candidate marketing, due care paid to client's requirements when specking candidates out and skill matching. Excellent customerservice via telephone and within all e-mail and SMS communications Liaise with the network to gain a good understanding of the client more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Pertemps Bristol Industrial
Experienced administrator required for Service Improvement Coordinator role in Exeter, EX5. This is a full time, 3 month FTC (with possibility of extension), hybrid role. £13.49 per hour Monday Friday, 37 hours per week 2 or 3 days per week in the Exeter office, work from home on other … so there is a possibility that it will become permanent after the 3 month trial period About the role Providing administration support to the Service Improvement team. Monitor and respond to email queries Accessing multiple systems to resolve, or support resolution of issues. Coordinate and manage customer compensation …/evidence packs for complaints. Manage, review and action outstanding actions after complaint closure and ensure compliance to timescales. Regularly provide reports to the Service Improvement team on business processes such as deadlines to review generic cases, complaint reminders and responses. The right candidate Previous experience in high volume more »
Stonehouse, Gloucestershire, South West, United Kingdom
NES Fircroft
Role: Service Coordinator Based: Stonehouse, Gloucester, GL10 Duration: Temporary to permanent Rate: £30,000 - £33,000 (hourly rate equivalent) Hours: 7 hours 8/8.30am 4/4.30pm NES Fircroft are recruiting for a Service Coordinator on behalf of our client, a global, industry leading power and technology … company. Service Coordinator Working as part of a friendly team in based in the Stonehouse Service Centre, GL10 you will be responsible for the handling and processing of customerservice requests and orders. Excellent CustomerService skills required and the ability to multi-task. … The Service Coordinator role involves the planning & scheduling of both field service resource and factory technicians, including reporting and invoicing to meet our customer requirements and achieve business targets. Accountabilities Supporting customer from initiation of the service request until completion. Providing customer with quotations more »
Employment Type: Contract
Rate: From £15.60 to £17.15 per hour Hourly Rate + holidays
Cheltenham, Gloucestershire, South West, United Kingdom
Guidant Global
developer community which are based across various sites in UK. You will be using best practices to ensure you provide a quality support and service for the systems and hardware that we supply to our users. Role Responsibilities: * Provide second line IT support to the ser community, for example … including raising requisitions and liaising with core suppliers and Commercial colleagues. * Maintain positive working relationships with various related teams. Skills/Experience: Essential: * Strong customerservice background *IT technical knowledge or previous IT Support experience * Have a strong interest in new and existing technologies such as the cloud more »
years of sales/business development managerial experience Excellent written and verbal communication skills in English or Mandarin Call Center/BPO/CustomerService experience is a plus! Ability to differentiate between colors Computer Literate, proficient in Microsoft Office Company Introduction: We are Keding Enterprises (KD), established … operating procedures. Oversee operations and implement management. Execute Franchiser-approved marketing campaigns and promotions. Build relationships with local stakeholders to increase brand awareness and customer loyalty. Adopt and execute operational procedures of Keding Enterprises. Formulate regular reports to the franchiser on performance indicators and metrics set. Requirements: Experience in more »
written and verbal communication skills and a desire to learn and complete the relevant qualifications for this apprenticeship. You'll show a passion for CustomerService and possess excellent IT, organisational and planning skills. This is a fantastic opportunity to kick-start your career and grow your skills more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
self-motivated and able to work on own initiative as well as a team environment. Lead by example, motivating team members with focus on service excellence. Collaborate, support and understanding the team dynamic. Minimum Criteria Knowledge of Data Warehouse design; Star schema and dimensional modelling Previous experience of ETL … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we more »
Employment Type: Contract, Part Time, Work From Home
to take on additional responsibilities and progress in your career. Essential Candidate Requirements The Technical Support Engineer will have experience in technical support, field service, or engineering roles working with safety products or in industrial automation. Proficiency in troubleshooting and resolving technical issues. Knowledge of industrial safety systems, programmable … PLCs), human-machine interfaces (HMIs), and related automation technologies would be useful. Hands on experience preferred. A good communicator, verbally and in writing as customerservice is a key part of the role. Ability to work collaboratively within a team and with cross-functional departments (e.g., Design, Quality … live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and more »
Swadlincote, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Omega Leeds
of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customerservice You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001 … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied work Ability … to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently a Project more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Adcock Refrigeration and Air Conditioning
youll be doing: As part of a small administrative team, you will be the first contact for clients and engineers. You will support the Service and Maintenance department in delivering exceptional service to our clients. Your day will include: Answering the phones and dealing with queries Planning jobs … in a busy, reactive working environment. Good computer skills, specifically Microsoft applications. Experience in using databases would be an advantage Ability to deliver excellent Customer service. Able to prioritise and react to changing customer needs in a calm and effective manner. What we offer: A competitive salary, commensurate … hear from you! You may have experience of the following: Office Administrator, Operations Administrator, Administrator, Office Assistant, Administrative Assistant, Business Administrator, Admin Assistant, Building Service Administrator, Contract Administrator, etc. Delivering an outstanding customer experience every day, by creating a great place to work. As a widely respected organisation more »
completion. Ability to handle complex cases and work with VIP clients. Listening actively to the client needs to ensure these are met and anticipating customer needs where possible, offering pro-active advice. Remaining up-dated on industry events/circumstances that may be relevant to the client Communicating regularly … with clients to build a warm relationship whilst focusing on business needs and ensuring that client service review meetings are held regularly, with formal agendas and presentations The Person: * Previous experience of global corporate immigration * Confidence liaising regularly with clients of all levels * Excellent communication and customer services … solving skills with attention to detail vital. * Able to conduct research independently. * Able to think and act independently with professionalism, discretion, and confidentiality. * Excellent customer and client relationship skills, meeting highest standards of service. * Ensure client expectations and issues are understood, developing collaborative relationships. * Be a team player. Participate more »
Scunthorpe, Lincolnshire, North East, United Kingdom
Ongo Recruitment Ltd
Job title: Tenancy Officer - Overall Purpose of Job To provide a high quality, customer focused tenancy management service predominantly within a specified geographical area, ensuring efficient and effective management of the Companys housing stock. Driving Licence is essential for this role 12 month position £22, 413.69 p.a. Mon … leave Health Scheme Pension Training and development Main Responsibilities Deal with all tenancy and estate management issues that form part of Ongos tenancy management service such as starter tenancy visits and permission requests. To deal with all aspects nuisance, neighbour disputes and anti-social behaviour and enforce conditions of … Develop and maintain consultation and participation with residents, including representing Ongo Homes at formal and informal resident meetings or as part of estate or service improvements work. Represent Ongo Homes at multi agency meetings relating to tenancy or estate management issues. Highlight emerging issues within communities and on estates more »
Abingdon, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
UK Atomic Energy Authority
working hours can be flexible. Job Description This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … Provide professional advice and support to employees and managers on the application and interpretation of People related processes and procedures. - Manage the People Department service management system (helpdesk) on a rota basis, responding to employee requests and issues, distributing sensitive queries to Finance, Procurement, Business Systems and other areas … HR or Payroll - Excellent organisational skills and attention to detail and ability to work to deadlines - Competent IT and Excel skills - Excellent interpersonal and customerservice skills Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the more »