1 to 22 of 22 Service Delivery Jobs in the North East

professional to join our team and specialise in this area. This post provides you with the opportunity to focus on innovation, quality improvement and service developments within the highly technical field of pharmaceutical QC. Main duties of the job Specialising in Microbiological services (environmental and process monitoring including identification … to species level) you will work closely with the operational service delivery teams. You will work closely with the lead pharmacist for quality, overseeing the management of quality, validation and R&D. Youwill develop the quality management and validation teams to ensure competency and capability. You will take … a lead role in research and development within the lab and ensure delivery against annual business plan, providing assurances of progress to the Associate Director of Pharmacy, Transformation and Business, and to the Chief Pharmacist. You will work closely with service managers and technical specialists. About us At more »

technology professionals play in helping us achieve our goal. We work with modern platforms, SaaS applications and security tools to deliver a comprehensive technology service to our colleagues around the world. The technology team’s scope includes the whole ecosystem of devices, workplace tools & platforms and infrastructure, both on … the global business, manage the efficient operation and availability of systems, administrate the security environment for systems and network, maintain and ensure adherence to Service Levels and support and co-ordinate new projects/products from a technology perspective. You will motivated to work with a diverse group of … people with a clear focus on ensuring customers (internal and external) receive the highest levels of service delivery. You will coach and mentor teammates and peers to deliver value and support others to achieve their goals. You thrive in an environment with high levels of accountability and enjoy taking more »

the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and … provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service delivery more »

Be part of our journey As a global leader in speciality chemicals, we continue to succeed and strengthen our delivery of innovative, sustainable and high-performance solutions. We are passionate and excited about how we can develop and utilise new technologies to shape and inspire changes within an ever … growing market place. We have an opportunity for a HR Service Delivery Manager based at our Head Office, Cowick Hall in East Yorkshire. Reporting into the UK Head of HR, you will play a key role in developing and implementing HR systems, policies, programs, and procedures. In this … positive and compliant workplace culture. Benefits Package: The successful candidate will receive a competitive benefits package including: Defined benefit pension scheme with death in service benefit 25 days paid holiday allowance (plus bank holidays) Private medical insurance Free lunch in on-site restaurant Access to share plans Cycle to more »

opportunity in our Workforce Systems Team for a full-time, permanent Workforce Information Analyst. Working closely with the wider team you will support the delivery of the HR/OD Strategy, possess an understanding and awareness of national NHS reporting requirements, data standards, and definitions, information data flows, and … you will be responsible for the data quality held in the Trust's HR systems, and be responsible for ensuring the day to day delivery of all statutory and ad-hoc reporting. You will have previous experience of working flexibly, under pressure and to conflicting deadlines, and be adaptable … produce workforce intelligence derived from a range of locally held systems, and deliver succinct reporting that supports stakeholder requirements that may be used for service delivery, service improvement, business planning and commissioning. You will possess good technical, analytical, communication and organisational skills with a flair for improvement. more »

information about our work and annual plan for delivering this is available on our website. The Data & Analytics Lead manages a comprehensive Data Analysis service in support of all directorates of NHSCFA and external clients of the Information Analytics Unit. Lead key analytical work to prevent and detect fraud … support decision making are in place and appropriately managed. Manage an analytical team comprising of Data & Analysis Specialists, Senior Data Analysts & Data Analysts, ensuring delivery of the unit plan and support and delivery of strategic activity, and are responsible for the delivery of tasks and objectives to … achieve the requirements of NHSCFA's business and strategic plan and unit plan delivery. Will also have a key role in delivering Service Improvement across the organisation. Potential applicants can contact David Dixon at david.dixon@nhscfa.gov.uk for an informal chat if you have any questions regarding the role. NPPV2 more »

IT Service Desk Manager - Newcastle IT Service Desk Manager - with experience in leading an IT helpdesk team required by a leading Newcastle city-centre-based company. You must have experience in managing an IT helpdesk environment or have been a senior IT service desk analyst, looking to … IT assets, and IT workflows and experience working in an IT technical environment Experience as an IT Helpdesk Team Leader or Manager/IT Service Desk Team Leader or Manager/Senior Service Desk Analyst Experience in managing IT assets and developing IT workflows, automation and processes This … will manage the IT Helpdesk team, developing and assisting members of the IT team Involved in the change management process and develop + deliver Service Level Agreements (SLAs) Have a huge impact on the overall IT strategy at a senior level including the development of increased technical standards and more »

in project execution and delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role … development methodologies. Innovative Thinking : Creativity and the ability to think outside the box in proposing solutions and improvements to project processes and outcomes. Customer Service Orientation : A strong focus on client satisfaction, with the ability to build and maintain positive relationships with clients and ensure their needs are met. … pay scheme* End of year bonuses Bonus scheme for helping us recruit great people Quarterly commission scheme for any sales you make** * Length of service eligibility criteria ** Must meet qualifying criteria Salary £25k-£30k DOE Still Interested? This is a great opportunity for the right person to join the more »

for reaching net zero carbon by 2040 for direct emissions and 2045 for indirect emissions, as outlined within the Delivering a Net Zero Heath Service Report. Joining the CHoICE Facilities Services Hard FM Team, the successful applicant will form part of an expanding team and an ambitious organisation which … professional advice and guidance to Department Managers in the development of business plans to ensure that sustainability and carbon reduction are key elements of service development. About us Please help us by adding your telephone number to your application form this will allow us to contact you quickly if … and energy management within a complex organisation Experience of undertaking energy conservation surveys and producing action plans to provide a sustainable way forward for service delivery Experience of energy management in a large organisation including billing and invoicing Knowledge of NHS Energy and sustainability guidance (HTM more »

links to business changes, ensuring the necessary data is provided. Lead efforts in logging, monitoring, and identifying data assets essential for the project's service delivery. Assist in the acquisition, gathering, and management of complex data sets. Provide colleagues with advice and guidance on data literacy and data management. more »

gas industries and are working to be at the forefront of the electricity markets transition to Market Wide Half Hourly Settlement; leveraging off our service delivery to customers, new products weve introduced and our expertise. An exciting opportunity has arisen for a Data Coordinator to join the Callisto … services are completed within contractual SLAs. Some knowledge of our systems and processes would be an advantage, but a passion for delivering a quality service is more important. This role is based in our Newcastle Upon Tyne office - hybrid. Do you have experience in a Data Admin role/… What we offer: 25 days holiday + 8 days bank holiday Enhanced Maternity, Adoption and Paternity leave Access to employee assistance programmes Online GP Service,24 hours a day, 365 days a year Discounts with national retailers Eye care vouchers Mobile Phone Discounts Reward & Recognition Scheme At Callisto we more »

operations of the home. You will be part of a strong management team, working closely with our nurses and carers to provide a consistent service delivery that meets the needs of our residents. Skills and qualifications required for the role: NMC registered nurse with relevant post-registration experience. more »

to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support Our IT Service Delivery team have an opening for an experienced Network Engineer to join them in supporting customer and internal projects across the South West more »

a new and exciting post giving the successful candidate the opportunity to provide specialist orthopaedic lower limb surgery to develop the soft tissue knee service provided by the Trust. The successful candidate will also contribute to general orthopaedics and trauma care of the population of Teesside and Hartlepool. Main … working between the University Hospital of Hartlepool, University Hospital of North Tees in Stockton-On-Tees with the scope for a wider network of service delivery in line with the emerging integrated care partnership (ICP) work stream. The successful candidate will also provide general trauma and orthopaedic services … reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards. We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities. We more »

Mobile, Durham Hours Per Week:Monday - Friday,37.5 hours Job Type:Full Time/Permanent The Technical Facilities Manager will be responsible for: Ensuring service delivery is of the highest level and meets and exceeds the contract SLAs/KPl's Providing quotations for minor project works Managing … days of completion Ensuring contractual obligation and comply with the Company's rules and procedures when working on our Clients premises Supervise the Helpdesk service and ensure the timeliness and accuracy of the information contained within (a full time Helpdesk Administrator will provide support) Organising and arranging the delivery more »

role that ensures the seamless operation of production processes. A prestigious manufacturing firm is seeking a dedicated individual to uphold the highest standards in service delivery to their production line, focusing on machine uptime and maintaining impeccable quality standards. In this crucial position, the successful candidate will be more »

and accurate reporting. Work collaboratively with other departments and external agencies to coordinate care and support. Develop and implement strategies for continuous improvement in service delivery. Manage caseloads effectively, ensuring the highest standards of practice. Provide expert advice and guidance to team members on complex cases. Ensure the safeguarding more »

IT Service Desk Analyst Salary: £23,499 a year Overview We are working with a trusted IT and Digital Delivery Partner, who are seeking an IT Service Desk Analyst to provide IT support to customers across Primary Care (GP Practices) within the Humber locality. This role primarily … Communicate technical matters in an understandable manner to staff, customers, and other audiences. Maintain a polite, courteous, and professional phone manner, demonstrating excellent customer service skills. Answer 1st line telephone calls and manage the call queue during busy periods. Provide a range of remote and face-to-face IT … training to ensure the best service. Report any security breaches or incidents according to incident reporting policies. Act as an ambassador for the IT Service, maintaining excellent relationships to deliver high-quality IT support. Analytical Tasks Analyse systems and information to identify and resolve hardware and software problems. Ensure more »

current customers, e.g. an SEO client may be interested in running a Google/Bing Ads campaign Work closely with the SEO and PPC service delivery teams Experience required: An ability to prospect via a range of B2B outbound channels 9i Minimum of 2-3 years experience in more »

make informed decisions on languages and tools, and collaborate closely with internal stakeholders to understand and address business requirements. Key Responsibilities: Development: Lead the delivery of robust systems aligned with customer needs. Support: Provide guidance and technical assistance to team members and other departments. Performance Improvement: Proactively identify opportunities … additional responsibilities as needed to support departmental and business objectives. Employment Accountabilities: Stakeholder/Customer: Maintain effective communication channels and ensure high standards of service delivery. Staff/People/Team: Work closely with senior management to meet business objectives and support staff development. Processes: Ensure compliance with company … policies and procedures. Results: Deliver projects within quality, cost, and delivery objectives. Financial: Manage budgets effectively and adhere to company purchasing processes. Requirements: Knowledge and Experience: Broad understanding of development languages and applications, hands-on development experience, familiarity with MYSQL or similar databases, project/people management experience. Skills more »

Provide 1st level support for all business systems. To provide fantastic customer service during all aspects of technical support for the organisation. Provide support for related technical systems including printers, access control, mobile phones, audio visual equipment etc. Role Being friendly, patient and helpful in all dealings with end … users' technical requirements. Keeping the service desk tickets up-to-date. Respond to IT incidents, problems and requests resolving them in line with agreed levels of service and to the user’s satisfaction recording all information as required by local IT processes. Support users in using standard office … livable life. Livability believes that the people they support have the right to a full and flourishing life. They deserve the very best in service delivery. Driven by their core values, Livability strives to be open, enabling, inclusive and courageous in all that they do. more »

client needs and ensure satisfaction. Develop compelling sales presentations and proposals. Execute effective contract negotiations and closures. Work closely with internal teams for seamless service delivery. Provide feedback for product and service enhancement. Prepare sales reports and forecasts. Utilize CRM tools for record-keeping THE PERSON Print Business more »