Identify and troubleshoot basic network issues Provide support for standard applications used within the business such as Word, Excel, Outlook, Teams, SharePoint and other Microsoft 365 products. Troubleshoot using remote access tools appropriately Maintaining and administering user accounts via Active Directory Supporting business critical applications and all in house … related software, including user provisioning Undertake PC/Laptop builds with OS and software deployment via SCCM and PDQ Administering, monitoring and patching Microsoft Servers in a VMware ESXi virtual environment Controlling, managing and reporting of all site assets Develop solutions database to aide end user self-service support … efficiencies or improvements As required, work closely with external providers to ensure any support requirements are delivered to assist in call resolution Ensure all dataprotection activities complete successfully on the pre-arranged schedule Hours of Work: Full-time position, working 40 hours per week, Monday to Friday more »
to provide exceptional third-line systems support, ensuring high availability and operational efficiency. Day to Day of the role: Provide support and troubleshooting for Microsoft systems and modern device management solutions, primarily using Endpoint Configuration Manager (SCCM) and Intune. Offer level 3 support with in-depth knowledge of … and patches to iOS, MacOS, and Android devices. Manage IP Telephony migrations and provide ongoing support. Create and monitor compliance reporting. Manage MicrosoftDPM Backups, including monthly tape rotation and restore requests. Resolve web filtering restrictions and manage AD Group policy. Serve as the first point of contact for more »
Your responsibilities will include: Infrastructure Provide support and troubleshooting for Microsoft systems, modern device management solutions primarily using Endpoint Configuration Manager (SCCM) and Intune. Creating and maintaining applications and driver packages Provide level 3 support with in-depth knowledge of desktop & application troubleshooting Research and develop new technology … patches to iOS, MacOS and Android devices. IP Telephony migrations and ongoing support. Creation and monitoring of compliance reporting. Daily management of MicrosoftDPM Backups to resolve backup failures, once monthly tape rotation, and restore requests. Resolution of web filtering restrictions. AD Group policy management and troubleshooting First point more »
are looking for a senior 3rd line Infrastructure Support Engineer with extensive experience to maintain a complex secure solution Mandatory Skills * Thin Client Solutions * Microsoft HyperV virtualization/VMware Vsphere 6+/Horizon View * Active Directory & Group Policy management, design and troubleshooting * Knowledge of PKI , Certificates * Good understanding of … systems technology experience (SAN/NAS) * Strong PowerShell and other scripting experience * Microsoft SCCM/MECM management, troubleshooting * Documentation creation * Knowledge of VEEM & DPM backup solution * Knowledge of Office 365 products * SQL Mirroring (Skype and SharePoint backends) * Windows Failover Clustering * Microsoft KMS (Key Management Services) If you are more »
