1 to 16 of 16 IT Analyst Jobs in London

IT Support Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst/1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst/… 1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being reported … of reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Support Analyst/1st/2nd Line Support Analyst Attributes/Skills: • Good troubleshooting and analytical skills • Experience providing support for a more »

IT Change Analyst - ITIL, ITSM, IT Change Our leading global law firm client are currently looking for a new IT Change Analyst (ITIL, ITSM, IT Change) to join their team on a permanent basis. They are quite an anomolous in that they are a … this they are an incredible collaborative and social which has enabled them to be one of the best firms to work for globally. This IT Change Analyst (ITIL, ITSM, IT Change) role will be joining a global systems team located in London and is responsible for supporting … and maintaining the firm's global technologoy function. To be considered for this role it's ideal that you have: 3 years working in a similar role Law firm experience preferred Familiarity with ITIL Environments and ITIL v3 or v4 foundations. ITSM system knowledge Responsibilities: Chair CAB meetings as more »

macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career … with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You … towards colleagues and assist needed Ability to work as part of a team and to use their own initiative Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Anne Rooke is a leading Mac IT Technical Recruiter specialising in macOS and Cross more »

IT Analyst On-site in Central London Contract for 5 Months £250-£260pd An exciting opportunity has come up for an experienced IT Analyst to join a well renowned governing body to Manage their Software and Hardware Assets. You will be responsible for everything from software more »

Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider business needs. … This role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from … Check any other overnight routines and batch file updates etc. Ensure network resilience Monitor server and firewall status Ensure constant internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain “Password Policy” in accordance with Company more »

IT Change Analyst - Permanent - London/Hybrid - £50,000 per annum Assist with all IT change management activity Facilitating and chairing the weekly Change Advisory Board (CAB) Checking RFCs for correctness and completeness Encouraging compliance with the change management process and policies. Aligning to ITIL v4 framework … environment and with ITSM systems Involvement in design and implementation of policy, process and procedure Excellent computer literacy – particularly MS Office, Service Management tools IT Change Analyst - Permanent - London/Hybrid - £50,000 per annum more »

US Law Firm based in the heart of the City, is looking to hire a new IT Support Analyst to work directly with the Regional IT Manager where you will have the opportunity to grow and develop your career. Salary is £45,000+ Offices a stone’s … throw from Liverpool Street and Fenchurch Street This IT Support Analyst position is a fantastic opportunity for someone who is bright, team-playing and with around 6/12+ months’ IT experience, looking to move to a fantastic US law firm. In this role you be working … directly with the Regional IT Manager to oversee and coordinate 1st & 2nd line IT support for both the office workers and the home workers. With the London office only being small deskside support will be a key part to this role, being keen and enthusiastic to offer the more »

IT Support Analyst We are currently working closely with our client to recruit an IT Support Analyst. Who will you be working for? Our Client is a lovely small corporate business with offices within Central and Greater London. What will you be doing? You will be providing … first line IT support across all business offices. Key Duties: Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues. Hardware specification, testing and procurement. Hardware repair and maintenance. PC and Printer troubleshooting Configuring and deployment of … inventory. Routine maintenance of desktop software/hardware such as WSUS and manufacturer firmware updates. Registering products for warranty. Purchasing consumables in relation to IT equipment. About you: Previous experience within a similar role - essential Be an exceptional communicator - essential. Confident in a formal environment. Remain calm and composed more »

Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides … 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as required … Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google Suite more »

and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an IT Support Analyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to the … Chief Technology Officer (CTO). Ideal for a versatile individual with a solid grounding in IT troubleshooting and a passion for user satisfaction, this role offers the opportunity to expand skills in web development and SharePoint design. Your duties will include being the initial contact for IT issues … site troubleshooting for hardware, software, and network problems, and engaging in web development and SharePoint projects. This position not only capitalizes on your existing IT expertise but also paves the way for growth into web development, SharePoint development, and DevOps engineering under the mentorship of the CTO, aligning with more »

Change and Release Analyst - Law Firm Change & Release Analyst required to join the IT function of an International law firm. You will join the Service Management team, working to ensure Technical Changes and new applications/systems releases are successfully delivered in line with the firm's … of the firm's release processes Work with all relevant stakeholders to ensure the release process is appropriately documented, communicated and understood. Ensure all IT teams follow change and release management process, regularly auditing activities for compliance. Analyse incident logs caused by releases to identify occasions where process has … pilots, ensuring they are tracked and escalated appropriately Ensure that the software asset management system is maintained and up to date Contribute to the IT Risk register to identify and manage operational risks Supporting the Weekly CAB meetings And you: The successful candidate will have experience in a Service more »

An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line … solutions. Managing user configuration within various systems. Creating and maintaining service desk documentation. Carrying out basic network infrastructure. Liaising with vendors in relation to IT or telecoms supplies. Carrying out inductions for new starters. Main experience and skills required: IT support within a professional services environment. iManage Work … of PC Hardware and operating systems. Experience of logging tickets. To be considered for this role, you need to have a keen interest in IT, excellent communication skills and the ability to remain calm under pressure. It is also essential that you have excellent time management and organisational more »

Our client, a leading financial services organisation based in London are looking to hire an IT Change & Configuration Analyst on a permanent basis. This is join a Service Delivery team who are responsible for the implementation of new services into their IT environments and maintain their CMD. …/Change Configuration role within Financial Services sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in IT service management Knowledge of configuration management databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current infrastructure technologies such as networking more »

Farringdon hybrid working, minimum of 2 days in the office Join our esteemed team as the Senior IT Security Operations Analyst , where you will play a pivotal role in overseeing daily IT operations with precision and expertise. Tasked with managing requests, troubleshooting, and enhancing user awareness, you … will be at the forefront of maintaining our organisation's IT security policies and procedures. Your dedication to safeguarding our systems and data will be crucial in ensuring seamless operations and optimal protection for our digital assets. Elevate your career in a dynamic environment where your skills are valued … and Requests alongside the Cybersecurity Security Operations Analysts Monitoring Security platforms for policy compliance and addressing any non-conforming events Defining and maintaining the IT Security Policies and Procedures Delivering and reporting on Phishing campaigns, highlighting areas for improvement, and providing recommendations for remediation Coordinating the Group IT more »

networks, storage, cloud services). feasibility studies and cost-benefit analyses to support decision-making processes. Project Management and Coordination: in planning and managing IT infrastructure projects, ensuring they are delivered on time, within scope, and within budget. with IT teams, vendors, and other stakeholders to ensure successful … execution. project documentation, including project plans, status reports, and post-implementation reviews. Process Improvement: opportunities for improving business processes through the effective use of IT infrastructure. and recommend solutions to enhance operational efficiency, reduce costs, and improve service quality. with business units to implement and monitor process improvements. Technical … Support and Troubleshooting: technical support and expertise in resolving complex infrastructure-related issues. with IT teams to ensure issues are addressed promptly and effectively. and maintain comprehensive documentation of systems, processes, and solutions. Stakeholder Communication: as the primary point of contact between business units and the IT infrastructure more »

whilst operating in line with L&Q’s values Work closely with Trainees/Analysts/Leads, as well as service desk and other IT functions Build knowledge of L&Q’s individual applications Liaise with third party suppliers and monitoring outstanding requests Work with the Cherwell system to … basic requests and keep users updated Training Level 3 Information Communications Technician qualification Studying online with Apprentify Virtual Classrooms and assessments Junior Applications Support Analyst Apprenticeship Standard Information communications technician (level 3) Training Provider APPRENTIFY LIMITED Working Week Monday - Friday, 9.00am - 5.00pm Expected Duration 16 Months Positions Available … Closing Date Monday, 1st July 2024 Start Date Sunday, 1st September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Qualifications 5 subjects including English & Maths GCSE or equivalent, grade 4-9 (Essential more »