1 to 1 of 1 Help Desk Support Jobs in London

Our client, (the Spotlight Sports Group) is looking for a friendly, engaging entry-level Service Desk Support Engineer to provide professional and proactive service in their busy London office. You’ll be joining their onsite IT service desk team and supporting colleagues with end-user support … doing: Assist in administering user accounts using Active Directory for our Windows network, Google Admin for Gmail and Google Docs, and in-house systems. Help oversee mobile device assets, providing support and logging their status throughout their lifecycle. Assist with managing orders for consumables, hardware, and software. … Help keep support and operational procedure documents up to date. Support maintaining the Configuration Management Database for Racing Post assets. Learn and utilise ITIL Incident Management processes using a Service Management toolset. Assist in ensuring the availability of Racing Post's newspaper production, B2B, and more »