Customer Service Jobs in South Yorkshire

1 to 25 of 70 Customer Service Jobs in South Yorkshire

Customer Service Level 2 Apprenticeship

Sheffield, United Kingdom
Sheffield Children’s NHS Foundation Trust
Job summary An exciting opportunity has arisen to join Sheffield Children's NHS Foundation Trust as a Customer Service Level 2 Apprentice You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. … You will share the Trust values and be committed to equality, diversity and inclusion. Would you like a Career in Customer Service with an emphasis on Business Administration and be part of the NHS Administration and Clerical Services? If so, we are looking for enthusiastic and motivated individuals … to join us at Sheffield Children's NHS Foundation Trust across all service sites. This is a fantastic opportunity for individuals who want to begin their career in Customer Service and Business Administration, gain a Level 2 Customer Service Practitioner Award and learn a variety more »
Employment Type: Apprenticeship
Salary: £12480.00 a year
Posted:

Customer Service Advisor / Technical Sales Administrator

Barnsley, South Yorkshire, Yorkshire, United Kingdom
AWD online
Customer Service Advisor/Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales/sales administration/order processing or similar and excellent communication and organisational skills is required for a well-established company based in Barnsley, South Yorkshire. … WORKING HOURS: 8.30am to 5.00pm Monday to Thursday and 8.30am to 3.45pm Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor/Technical Sales Administratorwho has experience within the steel processing/fabrication industry, a background within technical sales/sales administration …/order processing or similar and excellent communication and organisational skills. Working as the Customer Service Advisor/Technical Sales Administrator you will join an integral team in a high volume, fast paced environment, providing technical sales support and quoting services to customers. You will work closely with more »
Employment Type: Permanent
Posted:

Customer Experience Specialist Apprentice - Service Advisor

Sheffield Road, Sheffield, England
Mercedes-Benz of Sheffield
As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

French Speaking Customer Service Coordinator

Sheffield, England, United Kingdom
Sue Ross Recruitment Ltd
a leading international company, who are manufacturers of a well-known DIY brand. They are currently recruiting for fluent French speaker to join their customer service team. This is a full, time hybrid role. You will be responsible for providing first class customer service, supporting internal … and external customers. Responsibilities may include solving problems, researching complex information, and building customer relationships. Key duties: * Placing customers sales orders in a timely fashion and before order cut-off. * Receiving and handles complex customer needs via incoming mail, telephone, and/or electronic contact regarding the organization … etc. * Responding to a wide scope of inquiries and/or complaints liaising with the necessary departments where relevant. * Assisting with reviewing and coordinating customer service activities pertaining to shipping, plant schedules, inventory levels, and sales activities by reviewing reports, orders, shipments, and other information as required or more »
Posted:

Customer Service Apprentice

DIGITAL MEDIA CENTRE, COUNTY WAY, BARNSLEY, SOUTH YORKSHIRE, England
Hybrid / WFH Options
BOB'S BUSINESS LTD
an Cybersecurity Awareness Training provider that specialises in developing and delivering engaging campaigns that influence cybersecurity behaviours. We have an exciting opportunity for a Customer Service Apprentice to join our team. Role To provide an outstanding level of customer care by identifying appropriate customer needs, gathering … appropriate information accurately and with care To pro-actively manage the customer journey either by customer calls, and emails Support customers with any portal and course queries Continually improve customer processes by seeking regular feedback and raise issues and areas of concern so that tangible improvements can … be recommended Support opportunities to retain business, by understanding fully what a customer is asking for and providing a tailored response Managing Live Chat Answering inbound calls Assembling and sending gift packs to new clients Training Delivery to be completed on-site and 6 hours per week off the more »
Employment Type: Intermediate Apprenticeship
Salary: £12,313.60
Posted:

Italian speaking Export Customer Service Coordinator

Sheffield, South Yorkshire, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION UK Italian speaking Export Customer Service Coordinator Salary: up to £25,000 pa + benefits Location: Sheffield Ref: 2316I VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference: 2316I. Applications submitted on our website will come to us … The Role: - To deal with inquiries on a daily basis over the phone and email - To process orders in a timeous manner and ensure customer records are kept up to date - To collaborate positively with other departments within the business with any Customer Service queries - To deal … and order placement - To arrange collections, returns, and deliveries - To coordinate with warehouses for stock movements - To ensure customers receive a high standard of service - To promote the companys products and services The Candidate: - Fluent in Italian (written and verbal) - Previous experience in Customer Service or Export more »
Employment Type: Permanent
Salary: £24,000
Posted:

Application Support (Power Apps)

Sheffield, England, United Kingdom
Auxilion
Strong understanding of data modelling and integration concepts within the Power Platform. Familiarity with Microsoft 365 and Dynamics 365 integration points. Demonstratable people and service management experience. Excellent customer service and communication skills. Development experience in other platforms or languages such as C Sharp, .Net If you … Apps, Power Automate, and Power BI. Assist the technical team in overseeing Dataverse data management for our clients. Serve as the escalation point for service, technical inquiries, issues, and escalations related to Power Platform applications. Oversee the delivery of IT support services, including incident management, problem resolution, and service request fulfilment, ensuring timely and effective resolution of issues in accordance with established service level agreements (SLAs). Lead technical power platform engineers across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Define and more »
Posted:

Customer Service Specialist Level 3 Apprenticeship

MEADOWHALL BUSINESS PARK, CARBROOK HALL ROAD, SHEFFIELD, England
PREVENTX LTD
sexual health services, through innovative digital platforms and our own in-house laboratory which prides itself on providing excellence and quality to customers and service users alike. APPLICANTS MUST BE 18+ TO APPLY DUE TO THE NATURE OF THE ROLE. Role Key Responsibilities: • Develop an understanding of the business … its values and service culture and uphold this through the services provided • Understand and adhere to organisational policies and procedures • Operate efficiently; in a highly organised and professional manner as the primary point of contact for multiple Partner Service Professionals • Liaise with current Partner Service Professionals to … the performance of services against the predefined KPIs and report to Account Managers underperforming services before they become an issue • Address or redirect Partner Service Professionals queries to Account Managers/relevant teams in a timely manner (e.g. queries regarding service use, development and online portal management) • Support more »
Employment Type: Advanced Apprenticeship
Salary: £9,984.00
Posted:

Control Centre Coordinator

Barnsley, South Yorkshire, Yorkshire, United Kingdom
Ancala Water Services (Defence) Limited
Maybe youve been working in a call centre environment and fancy a change of pace. Or maybe youre an experienced administrator who thrives on customer service excellence. Either way, wed love to hear from you! In this role, youll play a key role inensuring that planned and reactive … that covers a third of the UK, weve got a big job on our hands! Thats why were looking for process-driven, resilient and customer-focused individuals to join our team. You will be accountable for the planning and scheduling of works for our field teams, contractors, and key … stakeholders undertaking all related activities required to ensure works are completed in line with customer and business expectations. Youll be coordinating a variety of repair and maintenance jobs and liaising with both customers and operational staff to see each job through to completion. Youll also be responsible for making more »
Employment Type: Permanent
Salary: £24,000
Posted:

Client Service Apprentice - Sheffield

14 Fitzwilliam Street, Sheffield, United Kingdom, England
ASK4
thirteen countries. Thanks to new investment we are recruiting to help support the company’s growth as well as maintain the high level of service that ASK4 is renowned for. The Client Service department is an essential part of ASK4s growth. The team are responsible for ensuring our … clients have the service they both expect and need. Dealing with a variety of different issues and working across multiple teams to find a fix and successfully resolve any issue, driving client confidence and retention. What you’ll be doing: The Client Service Apprentice role will be varied … the day to day of the role will include: Collecting data and making reports for clients Service Improvement Plans Client Escalation Management Preparing materials for presentations Training Your full role and responsibilities will be set out by your employer. ASK4 will provide you with all of the on-the more »
Employment Type: Advanced Apprenticeship
Salary: £14,820.00
Posted:

Service Support Coordinator

Rotherham, England, United Kingdom
Hybrid / WFH Options
Martek Marine Ltd
Service Support Coordinator Full-Time, Permanent Rotherham, Hybrid About the Company Martek Marine focuses on disrupting, innovating and revolutionising ship safety, performance and crew welfare. It has supplied over 30,000 shipsets worldwide since 1999. We are internationally renowned for our exceptional customer experience and we continue to … fast-paced environment? Do you want to be part of a great team and culture? We have a brand new exciting opportunity for a Service Support Coordinator to join the Martek Marine team on a full-time, permanent basis. You will be responsible for the coordination & execution of all … field and remote service works globally, working collaboratively across the Aftersales department to deliver high levels of customer service and supporting with all aspects of sales administration. You will have a very important role to coordinate engineers' worldwide travel to board vessels so they can complete annual more »
Posted:

Senior Service Delivery Manager

Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
The Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT Service Manager, you will be the key liaison between IT … services and all business areas. Your deep expertise in our processes will be invaluable. Reporting to the Head of Service Operations, you will forge strong partnerships with IT business partners, business stakeholders, and supplier communities. About DFS It takes a whole lot of passion to be at the centre … everyone feels at home. What you'll be doing Accountable for the efficient running and delivery of IT services to the whole group Highly customer focused and can interpret IT issues into business/customer impacts Acts as an escalation point for both the user community and IT more »
Employment Type: Permanent
Posted:

Field Service Engineer, Medical Diagnostic Systems

Doncaster, South Yorkshire, Yorkshire, United Kingdom
TRS Consulting
Field Service Engineer, Medical Diagnostic Systems Basic Salary £42,000 - £50,000 Company Car 10% Bonus Healthcare Pension Full Product Training The Role - Field Service Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for … The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with a whole host of external customer contacts, including … laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Field Service Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or more »
Employment Type: Permanent
Salary: £45,000
Posted:

Central Service Manager

Barnsley, United Kingdom
Hybrid / WFH Options
South Western Ambulance Service NHS Foundation Trust
calls are passed swiftly and effectively to paramedics? The Ambulance Radio Programme (ARP) Team are spread across the country and we have 2 Central Service Manager positions to join the Team in either the Barnsley Office or the Bristol Office. ARP are looking for enthusiastic candidates up for a … ll support you in discussing your experience and qualifications and talk to you more about the role! The successful candidate will work within the Service Team and play a big part working with suppliers and the rest of ARP, in readiness for the go live of our main programmes. … If you think this is the role for you, and you have a thirst for customer service, delivery support, prospects of a career, and are existing or brand new to the NHS, then we'd be really excited to see your application. The successful candidate would have a more »
Employment Type: Permanent
Salary: £50952.00 - £57349.00 a year
Posted:

Supervisor - USC

Sheffield, England, United Kingdom
Frasers Group
our new USC store, soon to be opening within Frasers, Meadowhall. Job Description Your Role: Lead a team of sales advisors to deliver fantasic customer service Proactively drive store performance across all departments with creative flair Ensure delivery of the brand is in line with all visual merchandising … guidelines Promote compliance within the team to adhere to company policies and procedures Maximise sales and product availability whilst controlling costs Exceed customer expectations to deliver great customer service, driving company TV's Promote our values and our culture to internal and external parties Comply with all … led bonuses across a wide range of products Product and brand training from the worlds top beauty brands Monthly Group Rewards and Recognition Long Service awards Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications more »
Posted:

1st Line Support Engineer

Doncaster, Wroot, Lincolnshire, United Kingdom
IntaPeople
Key Responsibilities: Be the first point of contact for our valued clients, delivering top-notch support with professionalism and enthusiasm. Maintain high standards of service by promptly resolving issues raised via phone or email. Quickly assess the priority of each issue and ensure resolution within agreed SLAs. Demonstrate your … understanding of PC hardware, accessories, and connections to provide comprehensive support. Showcase your excellent customer service skills and ability to multitask, ensuring all tickets are managed efficiently. Experience Required: Minimum of 1 year experience on a Help Desk , demonstrating your ability to thrive in a fast-paced environment. … protocols and configurations. Previous exposure to ticketing systems and Active Directory on Windows Server platforms. Familiarity with Exchange Online and PC hardware components. Strong customer service skills, with a passion for delivering exceptional support experiences. Ability to multitask and prioritize effectively in a dynamic support environment. Requirements: Must more »
Employment Type: Permanent
Salary: £25000/annum
Posted:

Customer Service Advisor

Doncaster, England, United Kingdom
Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster. You … be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships more »
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IT Apprenticeship

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
and controlling the stock of IT equipment, imaging and building desktops and laptops, log support tickets in accordance with their IT Support processes, provide customer service focused technical support to end users and much more. Throughout your journey you will be closely supported by the IT Manager and … use Prepare equipment to be dispatched to sites when needed Log support tickets in accordance with their IT Support processes and maintain documentation Provide customer service focused technical support to their end users Escalate more complex support issues to the relevant member of the IT team Support users more »
Employment Type: Advanced apprenticeships
Salary: £16,000
Posted:

Vehicle Technician / Mot Tester

Barnsley, England, United Kingdom
Additional Resources
Benefits Job Type: Full-Time, Permanent The Client: Our client is a well-established motor retailer, providing excellent value, delivering exceptional value, and outstanding customer service to their clients. The Role: As a Vehicle Technician/Mot Tester, you will play a pivotal role in performing vehicle maintenance … new engine types and electronics. Skilled in using an electronic Vehicle Health Check (VHC) system. Strong diagnostic and problem-solving skills. Excellent communication and customer service focus. Shifts: Monday - Friday: 8:30am - 5:00pm Alternate Saturday mornings Benefits: Competitive salary 33 days holiday Company pension Life assurance Bonus more »
Posted:

3rd Line Technical Engineer - Managed Services

Barnsley, South Yorkshire, Yorkshire, United Kingdom
Major Recruitment (IT & Digital)
managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a …/DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up more »
Employment Type: Permanent
Salary: £35,000
Posted:

Service Administrator

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Ask Recruiting Limited
Service Administrator Our client, a leading supplier of key brands into the Hospitality and Food Production markets are currently looking to add a Service Administrator to their growing team. The main purpose of this role is to coordinate the spares and service activity within the aftersales department … for our clients UK based customers. The successful candidate will be required to take ownership of a customer's request from the identification of the need up to the closure of the file with the aim to maintain our high levels of service. This will require contact with other … in Europe and coordination of all aspects through to a satisfactory conclusion. Multi-tasking, working under pressure and problem solving will be critical. The Service Administrator will be expected to manage the process from proposal to completion and to invoice the customer once the job is complete. In more »
Employment Type: Permanent
Salary: £26,000
Posted:

IT Service Desk Analyst

Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
IT Service Desk Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT Service Desk Analyst (1st line) Position :IT Service Desk Analyst (1st … opportunity to join our IT Department where youll play a crucial role in providing IT support across our rapidly growing organisation. As an IT Service Desk Analyst with Exemplar Health Care, youll work alongside a second IT Service Desk Analyst to answer support calls and create tickets from … days will be the same. Day-to-day responsibilities will include: answering all initial IT support Calls completing 1st line support tickets managing the Service Desk platform prioritising and escalating tickets assisting with new starters and hardware assisting with mobile estate managing IT communications. About you Above all, youre more »
Employment Type: Permanent
Salary: £22,000
Posted:

Trainee Field Service Engineer, Medical X-Ray Imaging Systems

Sheffield, South Yorkshire, Yorkshire, United Kingdom
TRS Consulting
Junior Field Service Engineer, Medical X-Ray Imaging Systems Basic Salary £25,000 to £26,000 Overtime Car Allowance Excellent benefits package - After three years your basic salary will be circa £35,000 and after five years your basic salary will rise again substantially - **Excellent opportunities for a Trainee … Field Service Engineer to join a market leader in sophisticated medical imaging systems, offering first class opportunities for career development** The Role - Trainee Field Service Engineer, Medical X-Ray Imaging Systems Following expansion, they seek to recruit a customer focused and technically motivated Trainee Field Service Engineer responsible for assisting in the service, repair and maintenance of their range of highly advanced CT and x-ray systems. Your Background - Trainee Field Service Engineer, Medical X-Ray Imaging Systems To be considered for this exciting role, you must have: A degree, HND, HNC or more »
Employment Type: Permanent
Salary: £24,000
Posted:

IT Service Desk Analyst

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
DFS Furniture Ltd
As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Technical Team Lead

Sheffield, England, United Kingdom
Auxilion
from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full lifecycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »
Posted:
Customer Service
South Yorkshire
10th Percentile
£24,000
25th Percentile
£26,500
Median
£32,500
75th Percentile
£43,750
90th Percentile
£46,000