Customer Service Jobs in Derbyshire

1 to 25 of 43 Customer Service Jobs in Derbyshire

Service Manager

Chesterfield, England, United Kingdom
Perfect Placement
Service Manager Starting salary up to £50,000 per annum depending on experience. Must have experience of being Service Manager in a large franchised dealership. Various benefits including company car, health car provisions, and staff discounts. Join a company with a great regional reputation. Join multiple existing placements … our Client’s franchise approved car dealership based in the Chesterfield area. Our Automotive franchise approved car dealership Client is currently seeking a skilled Service Manager to manage their busy Service Department. For your hard work as a Service Manager for our Client you can expect a … salary of £60,000. Responsibilities as a Service Manager for our Client A Customer Service orientated Service Manager who is able to coach the service team to deliver only the best Customer Service Organised and the ability to think on your feet Innovative more »
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Administrator

Chesterfield, Derbyshire, East Midlands, United Kingdom
Great Bear
ambient, contract packaging solutions and fresh and baked goods. Company Overview Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture … accurate data with the ability to work to deadlines and contribute to the overall success of the site. The successful applicant should have administration customer service background, be a confident user of Excel with excellent attention to detail with a proactive and positive approach. Job responsibilities of a … Administrator include: Dealing with all internal and external Customers enquiries in a timely and professional manner Customer PODs To provide proof of customer deliveries, checking for discrepancies ad compiling reports to chase outstanding PODs. Provide daily delivery status orders reports to both internal and external holders Handling customer more »
Employment Type: Permanent
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Service Desk Analyst

Derby, England, United Kingdom
Klickstarters
Service Desk Analyst We are a leading manufacturing company based in the UK. We provide materials and services to customers and committed to delivering excellent customer service. We are seeking a talented First Line Service Desk Analyst to join our IT team. First Line IT Support Based … email alexandra.williams@klickstarters.com WHAT YOU WILL BE DOING? We are a leading manufacturing company based in Derby looking to recruit a First Line IT Service Desk Analyst to provide users support promptly via phone, email and chat, resolving technical issues accurately in the ticketing system, Diagnose and troubleshoot hardware … software and network related issues, provide guidance, work with the IT team to share knowledge. The ideal candidate will have excellent customer service skills and telephone manner and a keen interest in IT/Technology, with a focus on delivering a top rate service to our clients. more »
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ŠKODA Parts Advisor Apprentice Chesterfield

1 Discovery Way, Whittington Moor, Chesterfield, England
VERTU MOTORS PLC
Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning … last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard qualification Brand specific certifications Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such … on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Apprenticeship Standard Customer service practitioner (level 2) Training Provider INSPIRO LEARNING LIMITED Working Week Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and/or shifts. more »
Employment Type: Intermediate Apprenticeship
Salary: £13,312.00
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Escalation Service Desk Engineer

Chesterfield, Derbyshire, United Kingdom
Andy File Associates Ltd
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent role. Reports to: Service Desk Manager Salary: £40k - £50k Overview This position will provide technical support to our client’s customers within a service desk environment mainly managed by … network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs. Drive service improvement within the service desk to improve first … in a timely manner with all customers. Create and maintain accurate documentation within the centralised management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Support with the delivery of projects where applicable. Continue to develop technical knowledge and skillset through more »
Employment Type: Permanent
Salary: £40000 - £50000/annum
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2nd Line Support Engineer

Chesterfield, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Andy File Associates
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent role. Reports to: Service Desk Manager Salary: £28k to £35k Please note this a hybrid role based out of my clients Chesterfield office. Overview This position will provide technical support … to our clients customers within a service desk environment mainly managed by remote access however on-site visits may be required. A good technical knowledge is essential to ensure incidents and problems are dealt with quickly and efficiently. A desire to provide an exceptional customer experience at all … network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service more »
Employment Type: Permanent, Work From Home
Salary: £35,000
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Apprentice IT Helpdesk Technician

Birlea Way, West Meadow Rise, Derby, England
TRUE MSP LIMITED
and they are looking to add a technical wizard to their support desk. If you have a passion for IT and a flair for customer service, this could be the role for you! Role True MSP is looking for an apprentice to join their technical support team who … Closing Date Friday, 21st June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Initiative Non judgemental Patience Confidentiality Qualifications English GCSE or equivalent, grade Minimum of … for outsourced IT support companies, we wanted to do things differently. So we created True MSP as a business that put client satisfaction and customer service above everything else. Combining over 45 years' experience, True MSP was set up by Tim Rookes and Neil Shaw, and we operate more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
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IT Support Analyst - Entry Level/Junior Position - Derby

Derby, Derbyshire, United Kingdom
Investigo
will be on-site near Derby, your own transport is required for this role (limited public transport on offer). As part of the service desk team, you will play a key part in providing an excellent level of customer service to internal users who need assistance … Training will be on offer in the role, however any previous training, experience or knowledge of IT would be highly desirable. Experience working in customer service would also be very useful for this role. Salary The salary/package for this position is flexible up to more »
Employment Type: Permanent
Salary: £25000/annum
Posted:

Apprentice IT Support Technician

2A Chatsworth House, Prime Business Centre, Aspen Drive, Spondon, Derby, England
ALKA IT SERVICES LIMITED
as well as providing technical support to Alka's customers, so it's important that you have a keen interest in tech and great customer service skills! Role Roles and Responsibilities will include but not be limited to: 1st line support through the IT helpdesk Diagnosing IT issues … with customers using remote access tools Setting up and configuring hardware Using administration skills to log ticket updates accordingly Providing exceptional customer service PC repairs and fault finding Opportunity to offer IT support on client sites Develop skills in Cloud Computing and Networks Training Alongside this role, you … Closing Date Monday, 17th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Initiative Patience Ability to drive Qualifications English GCSE or equivalent, grade Minimum of Grade C more »
Employment Type: Advanced Apprenticeship
Salary: £14,000.00
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Service Technician

Ashbourne, Derbyshire, East Midlands, United Kingdom
Rea Valley Tractors
Service Technician When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Service Technician Hours: 40 hours per week, Monday to Friday 8am to 5pm … and Denbigh. What we offer Up to 27 days holiday (plus bank holidays) depending on length of service. 2 x basic salary death in service payment, payable to your nominated recipient Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc Benefits … to work scheme Refer a friend bonus £500 per person terms apply Boot Allowance About the Role Strong technical skills to carry out PDI, service, and repair work on our full range of JCB agricultural equipment. The role has no direct reports and reports directly to Service Manager. more »
Employment Type: Permanent
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Technical Support Advisor

Derby, England, United Kingdom
webhelp
in this role As a Technical Support Advisor on our team, you will: Collaborating with customers (doctors, radiographers, medical tech staff, etc.) and field service engineers to address equipment status, maintenance and repair needs Coordinating and resolving internal customer issues related to parts, tools and logistics Providing first … class customer service including accurate billing and cost management Your qualifications and experience Concentrix is a great match if you have: Experience in a fast-paced customer-focused environment prioritising customer satisfaction Strong stakeholder management and relationship-building skills Billing, contracts administration, engineer service scheduling more »
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3rd Line ICT Support Engineer

Ripley, Derbyshire, East Midlands, United Kingdom
Derbyshire Fire and Rescue Service
Derbyshire Fire & Rescue Service have an exciting opportunity for a 3rd Line ICT Support Engineer to join their team. Location: Ripley (DE5 3RS) Salary: £46,464 - £53,831 PA Job Type: 2 Year Temporary Contract Hours: 37 Hours, Monday - Friday Close Date: 9th of June 2024 About Us: Derbyshire … Fire & Rescue Service (DFRS) provides a wide range of services, often in partnership and collaboration with others, to the people who live, work and visit the county and aim to achieve excellence in all that we do. 3rd Line ICT Support Engineer - The Role: As a 3rd Line ICT … relevant training - Manage user accounts and access permissions for resources like shared data folders, applications, and devices - Perform other duties as needed to meet service priorities and business continuity requirements 3rd Line ICT Support Engineer - You: - Excellent ICT Problem solving in a mission critical environment - A strong understanding of more »
Employment Type: Temporary
Salary: £50,000
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Technical Support Manager

Ashbourne, Derbyshire, East Midlands, United Kingdom
IAP Recruitment LTD
Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function dealing with customers … is not a IT/Tech support related function. Technical Support Team Manager key job details: The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the Technical Support Team Manager, you will play a pivotal role in ensuring … that customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction. Technical Support Team Manager key responsibilities: Lead and manage the technical support team, providing guidance, support, and mentorship to team members. Oversee the day-to-day operations of the technical support department, ensuring efficient more »
Employment Type: Permanent
Salary: £45,000
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Strategic Planning Analyst

Derby, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
DHU Healthcare
Managers on Strategic Planning activities and provide expert knowledge on supply/demand drivers, shift design, and efficiency opportunities. Optimise planned resources to balance customer service, cost, and employee engagement. Deliver best-in-class service with ongoing process development, adopting new ideas while maintaining proven concepts. Integrate more »
Employment Type: Work From Home
Salary: £28,000
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IT Support Apprenticeship

Derby, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Baltic Apprenticeships
for all 1st line IT issues Produce any follow up actions and escalate as necessary within the business To maintain a high degree of customer service for all support queries and adhere to all service management principles and SLAs Maintain client network architecture by setting up routers more »
Employment Type: Advanced apprenticeships, Work From Home
Salary: £18,000
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Erostering Administrator

Derby, United Kingdom
University Hospitals of Derby and Burton NHS Foundation Trust
queries and more. The E-rostering Administrator role will provide day-to-day administrative support to the E-rostering Team and end users. Excellent customer service skills, a can-do attitude and the confidence to deal with internal and external stakeholders at all levels is essential, as are … necessary Values and Behaviours Essential Must be a team player Must have a flexible approach to area of work and duties Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust Address Royal Derby Hospital Uttoxeter Road Derby DE22 3NE Employer's website https:/ more »
Employment Type: Permanent
Salary: £22816.00 - £24336.00 a year
Posted:

Project Manager

Derby, Derbyshire, East Midlands, United Kingdom
Orion Electrotech Rail
and air. Our services range from a full vehicle inspection to overhaul of complete piece of equipment to single part re-engineering, offering the customer full peace of mind that our design will increase the length of time between service intervals and in the long term save them … allows the successful candidate to set-up and mould appropriate structures to ensure success. Reporting Relationship Reporting to Rail Divisional Director Main functions '' Understanding customer requirements and turning that into detailed project plans '' Ability to work on multiple projects at once '' Ability to identify and understand project risks and … how to mitigate them '' Working with our production team to develop production schedules to meet customer requirements '' Providing a two-way interface between Tidyco and our customers '' day to day enquiries, technical queries etc '' Developing project KPI's '' Leading project review meetings internally and with the customer '' Liaising more »
Employment Type: Permanent
Salary: £50,000
Posted:

Project Manager Quality Systems

Swadlincote, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Omega Leeds
of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001 … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied work Ability … to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently a Project more »
Employment Type: Contract, Work From Home
Rate: £60,000
Posted:

Estimator - Residential refurbishment Projects

Chesterfield, England, United Kingdom
Hunter Mason Consulting
including active listening for determining client needs, communicating them to the construction crew and preparing reports Mathematics for calculating material quantities and construction costs Customer service for client satisfaction Analytical thinking and problem-solving Understanding of engineering science, construction and technology Understanding of current building, health and safety more »
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Graduate Support Engineer

Derby, Derbyshire, East Midlands, United Kingdom
P Ducker Systems Ltd
as providing 24-hour emergency call out nationwide. Ability to problem solve and diagnose issues as and when they arise. Committed to providing excellent customer service. Ability to program a variety of PLCs using Ladder Logic, Function block or Statement List methods. Ability to program and configure SCADA software more »
Employment Type: Permanent
Salary: £30,000
Posted:

Team Leader

Derby, Derbyshire, East Midlands, United Kingdom
InMotion
We want to provide products to everyone on any of lifes journeys. Our InMotion brand, is a leading digital accessories business, offering an amazing customer experience with all the latest tech. Thats why, as we continue our journey, our aim is simple: to make every one of lifes journeys … better! As a Team Leader at East Midlands Airportyoull lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share … Management Team. Your role is to help our people be the best that they can be and to assist in driving sales, commerciality and service standards. Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness, in an environment more »
Employment Type: Permanent
Salary: £22,000
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Parts Advisor (Automotive)

Chesterfield, Derbyshire, East Midlands, United Kingdom
Ernest Gordon Recruitment
locations across the Midlands and South Yorkshire areas., they aim to enhance staff skills through extensive in-house training and increased benefits for service with a strong commitment to promoting staff from within. This role entails working within a tight-knit team, assisting in the supply of parts to … hour week * Alternate Saturday Hours 08:00 - 13:00 The Person: * Parts Advisor or similar * Automotive Sales background * Commutable to Chesterfield Reference:BBBH13471 Keywords: Service, Advisor, Parts Advisor, Parts, Automotive, Garage, Mechanic, Customer Service, Sales, Chesterfield If you're interested in this role, click 'apply now' to more »
Employment Type: Permanent
Salary: £28,000
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E-Commerce Manager

Derby, Derbyshire, East Midlands, United Kingdom
Be Technology
with the Marketing, Design, and Purchasing teams to ensure websites and marketplaces are performing at their full sales potential. You will also support the customer service and warehousing teams to ensure the entire eCommerce business operates harmoniously for our customers. Responsibilities include: Managing and maintaining listings within online … based on data. Daily management of the eCommerce team, leading by example in merchandising, implementing onsite campaigns, and managing feature developments. Analyzing the onsite customer journey to identify trends and implement fixes to improve conversions and user experience. Qualifications for the role include: Minimum of 2 years experience working more »
Employment Type: Permanent
Salary: £30,000
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Graduate Structural Engineer (Design / Calculations)

Swadlincote, Derbyshire, East Midlands, United Kingdom
Roundhouse Recruitment Limited
Design/Calculations) Competitive Salary + Tailored Progression plan + Market Leading Company Benefits package + Company Bonus + 33 days holiday (increases with service), Salary flexible dependent on skillset Swadlincote, Derbyshire (Commutable from: Burton Upon Trent, Derby, Ashby de la Zouch, Lichfield, Tamworth, Coalville, Overseal etc.) Are you … Award-winning construction company, Structural engineering jobs, Derbyshire engineering opportunities, Swadlincote, Civil engineering graduate, Structural engineering innovation, Engineering project management, Tailored progression plan, Engineering customer service skills, Engineering upskilling opportunities To apply for this role or for to be considered for further roles, please click "Apply Now" This more »
Employment Type: Permanent
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Data Apprenticeship

Chesterfield, Derbyshire, East Midlands, United Kingdom
Baltic Apprenticeships
be part of something monumental. Our client don't just offer you an apprenticeship; they offer you a launchpad to success. Their commitment to customer service excellence is at the core of everything they do. With unmatched industry expertise, they continuously expand into new markets, forging long-term more »
Employment Type: Advanced apprenticeships
Salary: £16,000
Posted:
Customer Service
Derbyshire
10th Percentile
£22,500
25th Percentile
£23,125
Median
£25,000
75th Percentile
£32,000
90th Percentile
£42,125