Customer Service Jobs in Bedfordshire

1 to 25 of 37 Customer Service Jobs in Bedfordshire

Service/Project Coordinator (Engineering)

Luton, Bedfordshire, South East, United Kingdom
Ernest Gordon Recruitment
Service/Project Coordinator (Engineering) St Albans/Luton £27,000 -£30,000 + Training + Holiday + Bonus + Pension + Flexible Working Options Are you a Service/Project Coordinator from an Engineering/Manufacturing background based in the St Albans/Luton, eager to contribute … and services, where your pivotal role will uphold their global reputation for excellence. You'll enter a supportive environment that prizes innovation and exceptional service, with comprehensive training to fuel your ongoing professional growth. As a Service Coordinator/Administrator, you'll serve as the vital link between … the engineering team, valued clients and customers. Your responsibilities will include coordinating maintenance visits, resolving technical queries, and facilitating the sale of service contracts while delivering exceptional customer service throughout. This role is ideal for a Service/Project Coordinator from an Engineering/Manufacturing background more »
Employment Type: Permanent
Salary: £30,000
Posted:

Parts Advisor apprenticeship - Bedford

3 Brunel Road, Bedford, England
Brian Currie (Milton Keynes) Ltd
A brilliant opportunity to join the team at Brian Currie in the Parts department, developing key customer service and business admin skills within the automotive industry. Duties include using multiple IT packages, including MS Office. Role Using multiple IT packages, including MS Office Interacting directly with internal and … external customers to deliver a service Review customer satisfaction, using evaluating tools and data Training College attendance at the DAF Haddenham college on a block release. Apprentice will be working towards Level 3 Customer Service Specialist Standard qualification. Regular meetings with one of our dedicated Skills … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

Service Desk Analyst

Luton, Bedfordshire, United Kingdom
Hybrid / WFH Options
Data Careers Ltd
Role: Service Desk Analyst Location: Luton (with potential for hybrid working after probation) Salary: £26 - 28K + a comprehensive range of Employee Benefits Key Skills: Service Desk Support, 1st and 2nd line, MS Office, technical support, investigating technical issues and resolving or escalating Why Apply: This role joins … a busy, friendly team providing first class Service Desk/Desktop support across large User estate. The Role: To respond to 1st line and 2nd line tickets, investigate, diagnose and resolve issues, across MS Office suite, various devices, applications, comms equipment Escalate issues as needed Provide excellent customer service to all Users of the service. Contribute ideas to the development of the new purpose built service desk tool The successful candidate will be able to demonstrate: Essential: 2+ years' experience in service desk role supporting a broad range of users ICT issues. Exceptional customer more »
Employment Type: Permanent
Salary: £26000 - £28000/annum comprehensive range of Employee Bene
Posted:

Service Desk Analyst

Central Bedfordshire, England, United Kingdom
Hybrid / WFH Options
DataCareers
Role: Service Desk Analyst Location: Luton (with potential for hybrid working after probation) Salary: £26 - 28K + a comprehensive range of Employee Benefits Key Skills: Service Desk Support, 1st and 2nd line, MS Office, technical support, investigating technical issues and resolving or escalating Why Apply: This role joins … a busy, friendly team providing first class Service Desk/Desktop support across large User estate. The Role: To respond to 1st line and 2nd line tickets, investigate, diagnose and resolve issues, across MS Office suite, various devices, applications, comms equipment Escalate issues as needed Provide excellent customer service to all Users of the service. Contribute ideas to the development of the new purpose built service desk tool The successful candidate will be able to demonstrate: Essential: 2+ years' experience in service desk role supporting a broad range of users ICT issues. Exceptional customer more »
Posted:

Service Charge Specialist

Bedfordshire, South East, United Kingdom
Hybrid / WFH Options
Red Personnel
Job Vacancy: Service Charge Specialist Location: Houghton Regis and Bedfordshire - Hybrid working Schedule: 5 days/week, 7hrs/day Basic DBS is required. Role Purpose: As a Service Charge Specialist, you will work closely with the Service Charge Area Manager to handle customer enquiries and … complaints. This role is not a Service Charge accountant position, rather focusing on providing support and guidance regarding service charges and general housing management. Key Responsibilities: - Ensure the accuracy and transparency of rent review, service charge estimates, and expenditure summaries. - Provide guidance and advice to colleagues on … rents, service charges, and general management. - Deliver excellent customer service by resolving enquiries and complaints promptly and efficiently. - Analyse expenditure and forecast future costs, identifying areas where costs cannot be recovered. - Contribute to the creation of tenancy and lease terms by providing accurate information on rent and more »
Employment Type: Temporary, Work From Home
Salary: £20.56 - £25.53 per hour
Posted:

Service Desk Analyst

Sandy, Central Bedfordshire, Bedfordshire, United Kingdom
RSPB
Service Desk Analyst Location : RSPB UKHQ - The Lodge Salary : £29,200.00 - £31,347.00 Per Annum Benefits : Standard This is a Permanent role for 37.5 hours per week. This role is a hybrid role , which will based at our UKHQ in Sandy, Bedfordshire a maximum of 2 days per week … therefore the successful candidate will need to live within commuting distance of SG19 2DL. As a Service Desk Analyst within the Technology Customer Services team you will be responsible for providing first line support for all RSPB staff and volunteers in the day to day use of their … insight and experience will play a big part in our ability to improve our technology maturity and skill levels across the organisation. As a Service Desk Analyst within the Technology Customer Services team you will be responsible for providing first line support for all RSPB staff and volunteers more »
Employment Type: Permanent
Salary: £29200 - £31347/annum
Posted:

Client Services & Marketing Assistant Apprentice

Suite 8, Crystal House, New Bedford Road, Luton, England
PARAGON TRAINING (UK) LTD
This is a fantastic opportunity to join a well-established organisation as a Customer Services Specialist Apprentice. You will have the opportunity to develop your knowledge and skills in end-to-end sales and customer interaction as part of a leading UK provider of Health and Safety training … programmes. Role Leading the end-to-end sales interaction with an allocated customer portfolio Managing sales internally within the organisation Retaining and growing a number of existing customer accounts Generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close … up-to-date product knowledge in order to keep customers informed of our products and services Training Studying over 15 months to achieve a Customer Service Specialist level 3 qualification Training delivered by specialised Tutors and Guest Speakers Sessions delivered face to face and remotely over Microsoft Teams more »
Employment Type: Advanced Apprenticeship
Salary: Competitive salary
Posted:

Housing Service Charge Officer

Bedford, England, United Kingdom
Hybrid / WFH Options
4Recruitment Services
4Recruitment Services are seeking a Housing Service Charge Officer to assist our housing association client based in Bedfordshire. (Client allows Hybrid Working) You will be required to assist with customer enquiries and complaints, supporting the Service Charge Area Manager. This role is crucial in ensuring the integrity … of rents and service charges, providing accurate and transparent rent reviews, service charge estimates, and summaries of expenditure. You will also offer guidance and advice to colleagues on rents, service charges, and general management. DUTIES AND RESPONSIBILITIES INCLUDE: Deliver all aspects of service charges for a … designated patch with the support of the Service Charge Area Manager. Ensure the accuracy and transparency of rent reviews, service charge estimates, and summaries of expenditure. Provide guidance and advice to colleagues on rents, service charges, and general management. Play a key role in the Homeowner Service more »
Posted:

Digital Marketer Apprentice

2 LISCOMBE WEST, LISCOMBE PARK, SOULBURY, LEIGHTON BUZZARD, England
PAASE DIGITAL LIMITED
support to Account Managers on a wide variety of client accounts. Build detailed, accurate and insightful weekly and monthly reports and also provide excellent customer service and communications in this client-facing role and assist in the delivery of tasks and projects. Role Build and maintain Revenue Trackers … useful insights on which Account Managers can build CRM strategies Build great relationships with all clients, providing hands-on support and excellent levels of customer service and ensure the smooth running of client accounts Assist in identifying upsell opportunities and driving revenue growth for clients Maintain client timesheets … Closing Date Saturday, 22nd June 2024 Start Date Thursday, 27th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Creative Initiative GA4 and Data Studio experience Qualifications Math and English more »
Employment Type: Advanced Apprenticeship
Salary: £16,500.00
Posted:

Field Service Engineer, X-Ray Systems

Luton, Bedfordshire, South East, United Kingdom
TRS Consulting
Field Service Engineer, X-Ray Systems ***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of x-ray/CT imaging systems *** Overall Earnings Up To £55,000 Basic Salary £44,000 Company Car On … Call Allowance Overtime Full Product Training Pension Healthcare Phone, Laptop Holidays The Role – Field Service Engineer, X-Ray Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation and breakdown repair of a wide range … of sophisticated imaging systems. Your Background – Field Service Engineer, X-Ray Systems To succeed in this exciting role you will have the following skills or epxerience: A competent background in a service or maintenance engineering capacity gained within any high value capital equipment environment Applications are encouraged from more »
Employment Type: Permanent
Salary: £50,000
Posted:

ATM Field Service Engineer

Luton, Bedfordshire, South East, United Kingdom
Cennox Ltd
Cennox provides a maintenance service to our customers in the financial and retail industry on a range of self-service devices. As a Field Service Engineer, you will be the face of Cennox when attending customer sites to resolve faults and carry out general maintenance. We … training, development and your day to day role. We have an abundance of 'can-do attitude' and a desire to provide the best possible service to our customers. At Cennox, being part of the team is important to us and we are looking for people who have a positive … make it happen' approach and who want to learn and enhance their skills. Are you happy to be 'on the road' and travel to customer sites daily? Do you have a UK Driving licence and RTW in the UK (essential) Have you worked on ATM's, vending machines, gaming more »
Employment Type: Permanent
Salary: £28,000
Posted:

Head of Support Services

Luton, Bedfordshire, United Kingdom
Hybrid / WFH Options
Connexa Technology Limited
They are on the lookout for a Head of Support Services to lead their Helpdesk operations. If you have a wealth of experience in customer service, a technical background, and a knack for building strong relationships, this could be your next role. Role Overview Build and maintain solid … relationships with customers and key stakeholders to ensure exceptional service delivery. Lead the UK support team, overseeing both Level 1 and Level 2 Helpdesk operations. Leverage your 10+ years of service and support experience to manage and improve processes. Create and document efficient operating procedures to ensure consistent … team adherence and optimize the use of service management tools. Monitor and manage Service Level Agreements (SLAs), ensuring the team has the right resources to meet or exceed customer expectations, including on-call support when needed. Act as the primary point of escalation for operational issues, working more »
Employment Type: Permanent
Salary: £100000 - £110000/annum
Posted:

Internal Sales Coordinator/Administrator

Luton, Bedfordshire, South East, United Kingdom
Ernest Gordon Recruitment
and enjoy flexible working arrangements? On offer is an exceptional opportunity to become an integral part of a close-knit family team, where innovation, service excellence, and inclusivity are the driving forces behind their success. You'll also receive comprehensive training to support your professional development. In this role … you'll drive sales targets by managing service contracts, renewals, and generating leads. You'll also coordinate maintenance visits, prepare quotes, handle invoicing, and ensure swift resolution of technical issues. This role would suit an ambitious Internal Sales Coordinator/Administrator with a background in engineering seeking an opportunity … laboratory instrumentation and services where you will set the global standard for excellence, receive comprehensive training and enjoy flexible working arrangements. The Role: Sell service contracts, meet targets, and coordinate activities. Manage contract renewals, generate leads, and handle invoicing and communication. Coordinate with engineers and customers for maintenance and more »
Employment Type: Permanent
Salary: £30,000
Posted:

Field Service Engineer

Bedford, Bedfordshire, South East, United Kingdom
Shannon White Ltd
Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Bedford Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Bedford and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »
Employment Type: Permanent
Salary: £33,000
Posted:

Field Service Engineer

Luton, Bedfordshire, South East, United Kingdom
Shannon White Ltd
Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Luton Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Luton and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »
Employment Type: Permanent
Salary: £33,000
Posted:

Field Service Engineer - EPOS

Luton, Bedfordshire, United Kingdom
Fusion People Ltd
Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 per hour. (umbrella) Standby hourly … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »
Employment Type: Contract
Posted:

Directory of Services Project Officer

Shefford, United Kingdom
NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board
nationally in England. The DoS is mainly used by NHS 111/Integrated Urgent Care (IUC) to refer patients to the right type of service based on presenting symptoms. The DoS team have also been successful in expanding the DoS to other user groups, such as ambulance crews and … DoS and MiDoS, ensuring it is maintained and updated to accurately reflecting commissioned services across BLMK. 2. Supporting the maintenance of the Directory of Service database and system changes as notified by NHS Pathways, commissioning changes or from any other routes. 3. Liaise with teams alongside the DoS project … further develop the DoS and MiDoS to cover a wider range of services 6. Support the DoS leads to maintain existing and create new service profiles to reflect new versions within DoS and MiDoS 7. Participate in relevant internal and external working groups/projects, services, and initiatives which more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

Member Experience Executive

Bedford, Bedfordshire, South East, United Kingdom
COPART UK LIMITED
to our website and internal systems. Working alongside the Member Experience Manager, to co-ordinate and submit Business Briefs to change and improve our service to our Members and our teammates. Collaborating with the business to ensure we send timely and meaningful communications to our Members and find new … working with senior managers Good problem-solving skills Microsoft Office applications proficient Must be able to multi-task in a fast-paced environment Excellent customer service focus, attitude, and skills. What we offer you in return: Monday to Friday working 23 days holiday plus bank holidays and an more »
Employment Type: Permanent
Salary: £26,000
Posted:

IT Apprenticeship

Bedford, Bedfordshire, South East, United Kingdom
Baltic Apprenticeships
Proficiency in Microsoft Windows and Microsoft Office products. While not essential, workplace experience or exposure to hardware and software support would be desirable. Strong customer service skills, with the ability to communicate effectively and empathetically with end-users. Your Training with Baltic: This apprenticeship provides the skills, qualifications more »
Employment Type: Advanced apprenticeships
Salary: £12,000
Posted:

Gas Engineer

Luton, Bedfordshire, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Gas Engineers - we have multiple opportunities for Gas Engineers who are experienced either Servicing … of this. Subcontracting earnings: between £1,000 to £2,000 per week. Required qualifications: - CCN1 Gas Qualification. Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer. Rubix M&E are trusted partners of leading; Blue-chip organisations … Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Gas Engineer to join their growing team. We are also recruiting for; Renewable Electricians, Smart Meter Installs, Dual Fuel Installers, Metering more »
Employment Type: Permanent
Salary: £40,000
Posted:

Gas Engineer

Bedford, Bedfordshire, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Gas Engineers - we have multiple opportunities for Gas Engineers who are experienced either Servicing … of this. Subcontracting earnings: between £1,000 to £2,000 per week. Required qualifications: - CCN1 Gas Qualification. Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer. Rubix M&E are trusted partners of leading; Blue-chip organisations … Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Gas Engineer to join their growing team. We are also recruiting for; Renewable Electricians, Smart Meter Installs, Dual Fuel Installers, Metering more »
Employment Type: Permanent
Salary: £40,000
Posted:

Vehicle Damage Assessor (VDA) Apprentice - Luton, Bedfordshire

COUGAR ACCIDENT REPAIR CENTRE, EATON GREEN ROAD, LUTON, BEDFORDSHIRE, England
COUGAR ACCIDENT REPAIR CENTRE LTD
Closing Date Monday, 17th June 2024 Start Date Wednesday, 19th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications English … for nearly three decades. We have earned a great reputation in the local area for the high quality of repair work and first class customer service we provide, and our expert team are regular industry award winners. We work alongside the UK’s leading manufacturers, insurers, fleet companies more »
Employment Type: Higher Apprenticeship
Salary: £13,312.00
Posted:

Field Service Engineer

Bedford, Bedfordshire, South East, United Kingdom
Virgin Media O2
SG2, SG3, SG4, SG5, SG6, SG7, SG12, SG13, SG14, SG15, AL7, AL8, AL9, AL10, EN6, EN7, EN8, EN10, EN11 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »
Employment Type: Permanent
Salary: £35,000
Posted:

National Transport Planner

Bedford, England, United Kingdom
COPART UK LIMITED
and the national network of sub-contractors. You will continually review and increase fleet productivity at the most effective cost, whilst ensuring that all customer SLA's are either met or exceeded. This is achieved whilst maintaining the highest standards of customer service to both our external more »
Posted:

Field Service Engineer

Bedford, England, United Kingdom
Virgin Media O2 Careers
SG2, SG3, SG4, SG5, SG6, SG7, SG12, SG13, SG14, SG15, AL7, AL8, AL9, AL10, EN6, EN7, EN8, EN10, EN11 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »
Posted:
Customer Service
Bedfordshire
10th Percentile
£25,000
25th Percentile
£26,000
Median
£27,692
75th Percentile
£33,870
90th Percentile
£38,576