1 to 2 of 2 2nd/3rd Line Support Jobs in the North of England

covering Support, Helpdesk, Microsoft Solutions, Cyber Security, Hardware, Software, Telephony, and more. Role Details: We're seeking a skilled 2nd / 3rd Line IT Support Analyst to join our growing Managed Services team. You'll play a crucial role … engineers for optimal service delivery Conduct Cyber Security tasks including Cyber Essentials Accreditations, Penetration Testing, and Vulnerability Assessments Support Cloud-based telephony / SIP trunks configuration Conduct client site visits as necessary Develop operating procedures, knowledge base, and documentation Install and configure servers (Windows and occasionally Linux … role 5+ years in IT Support roles Full UK driving licence and own vehicle Strong knowledge of networking protocols (TCP / IP, Ethernet, HTTPS) Solid understanding of Windows operating systems and server administration (AD, DHCP, DNS, Group Policies) Familiarity with virtualization technologies (VMWare, HyperV) Experience more »

2nd / 3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a … 3rd line role. Client will offer training, pay for course / certifications and progression! This role offers hybrid working depending on project work and is very flexible on working hours! You will be responsible for performing in-depth solution research to assist with incident management … or planned replacement or the introduction of a new product / solution. Supporting the production of technical specifications and / or solutions. Also supporting and advising colleagues from Service Desk roles when investigating incidents. You must have the following skills / experience: Active Directory Windows Server Azure more »