1 to 25 of 1,053 ITIL Jobs in the UK

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »

at least 5 years’ experience of working on an IT Service Desk/MSP in a similar background/role with an appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management.We are looking for a candidate who can adapt to the dynamic nature of our business more »

IT and Cloud controls testing is essential.Knowledge/experience with major cloud service providers, preferably AWS.Knowledge of various industry frameworks and controls such as ITIL, NIST, COBIT, ISO 27001/2.A broad, high-level IT or Cybersecurity background with exposure to areas such as cloud security, security architecture, IT infrastructure more »

and tooling to a wide and diverse user baseAble to develop productive working relationships with wider teams and stakeholdersNice to have:Relevant certifications – ideally ITIL foundation as a minimumExperience of using automated systems to support specific business functions or processes as well as Service Management toolsetsIf you’re interested in more »

enjoy looking for inventive answers to difficult problems, and use all your interpersonal skills to inspire team members. It’s important that you have ITIL Foundation certification and a Level 3 qualification or advanced apprenticeship in an IT-related subject, and in addition to well-developed experience of working within more »

issues as necessary Negotiation and persuasion skills Ability to work with colleagues and stakeholders at all levels Nice to have skills An understanding of ITIL framework UK Payroll Legislation Experience of working within the healthcare sector If you meet the above requirements, please apply for the vacancy to be contacted more »

for an End User Services Operations Manager to join them during an exciting period of transformation.You’ll be delivering end user service operations and ITIL operational processes (incident, problem, change, request, event), leading on activities and operational procedures to resolve incidents. You’ll also deal with service restoration for end more »

and customer oriented. Able to show you take ownership and see things through.Solid, demonstrable experience of First Call resolution experience and experience within a ITIL environment also desirable.Technically, you will have experience supporting Windows and O365. If you’ve supported mac Users or Adobe Creative Cloud also, that will be more »

have responsibility for implementing an already advanced Technical Services Improvement Plan, but also for assessing those plans and evolving them where appropriate, using either ITIL aligned processes or similar best practice methodologies. It will involve ensuring accurate documentation, managing stakeholders who want different, sometimes conflicting outcomes from the same process … Estate, being able to assure standardsEssential Skills and Experience:Experience creating and implementing Service Design and Improvement programmesExtensive experience in designing and implementing either ITIL aligned processes or in best practice methodologiesManaging a wide variety of stakeholders, including technical with conflicting prioritiesProcess mappingExtensive experience collaborating with the technology functionDesirable experience more »

Microsoft Office 365 is a plus.Certifications: Preferable certifications include CISSP, CISM, CISSP-ISSMP, CRISC, GIAC, Azure, and AWS equivalent.Frameworks: Good understanding of COBIT and ITIL processes.Feel free to apply directly or contact Giuliano.dangelo@harringtonstarr.com#YourSuccessOurBusiness more »

senior stakeholders and strategic 3rd parties across a diverse operationExposure/experience of a shared services operating model/organisationApplication of best practice principles (ITIL & COBIT) within a diverse and challenging technology environmentStrong leadership and a proven ability to influence and persuade internally and externallyNice to have:Experience operating across more »

issues as necessary Negotiation and persuasion skills Ability to work with colleagues and stakeholders at all levels Nice to have skills An understanding of ITIL framework UK Payroll Legislation Experience of working within the healthcare sector If you meet the above requirements, please apply for the vacancy to be contacted more »

enjoy looking for inventive answers to difficult problems, and use all your interpersonal skills to inspire team members. It’s important that you have ITIL Foundation certification and a Level 3 qualification or advanced apprenticeship in an IT-related subject, and in addition to well-developed experience of working within more »

Job DescriptionExperience working as a Service Transition ManagerITIL Certification and ITIL Service Transition-certified (Nice to Have)Experience in Service Management concepts and ability to apply these in a Service Transition context more »

Job DescriptionAbout UsOutbreach provides specialist Cyber Incident Response and Crisis Management services to our midsize clients spread across the world.With offices in London, Dubai, and New York we are different to most other security companies in that we assume our more »

solutions,including Azure Active Directory Cyber security awareness and a logical approach to minimising risk within our technical environment An understanding or certification in ITIL, specifically incident, problem and change management Ability to demonstrate experience of in-depth problem-solving skills and solution based thinking An ability to analyse complex more »

quality IT services, and the continuous improvement of operational processes. This will include delivery of the Global Operations Centre and ownership of all key ITIL operational processes across service operations. The role:Define the IT Operation Centre standards and patterns for managing incidents, problems, events, change and release managementEnsure major more »

ideal candidate will be responsible for overseeing our IT infrastructure, with a particular focus on Azure cloud services, and ensuring compliance with ITIL (Information Technology Infrastructure Library) standards. This role demands a blend of technical expertise, strategic thinking, and leadership capabilities to manage and enhance our IT operations effectively.Key Responsibilities … the IT department, ensuring the smooth and efficient functioning of all IT systems.Develop and implement IT policies, procedures, and best practices in line with ITIL standards.Manage and coordinate IT projects, including system upgrades, new implementations, and 3. Security and Compliance: Implement robust security measures to protect sensitive data and ensure … management, preferably within the financial services or FX industry.Extensive experience with Microsoft Azure, including infrastructure design, deployment, and management.Strong knowledge and practical experience with ITIL framework and best practices.Relevant certifications such as ITIL Foundation, Microsoft Certified: Azure Administrator Associate, or similar are highly desirable.Excellent leadership, communication, and interpersonal skills.Strong analytical more »

Technical Architect**TOP 3 Core Skills:- **Service Now**- **ITOM**- **Repair**Minimum years of experience: 8-10DETAILED JOB DESCRIPTIONArea of expertise – Good understanding of ITIL framework & key ITSM processes, TSM (Telecom Service Management module or its predecessor -CSM/ITSM), FSM (Field Service Management), GRC (Governance, Risk and Compliance), TSOM … Story, Sprint model), JIRA & Confluence tools- Candidate should possess Good Communication & Client-interfacing skills.NICE TO HAVE- SAFe/PMP/Prince2/CSM and ITIL certified.- ServiceNow CSA, CSI, and module-specific micro certifications.- Designing of TM Forum APIs.PERSONAL- Ability to work as part of a cross-cultural team including more »

/Microsoft Server Networking including LAN, WAN, firewalls and routers Applications/software Citrix Zoom and Teams in-depth knowledge Preferred certifications: Microsoft ITIL more »

devices A logical approach to problem solving and the ability to coach/mentor/direct others Working knowledge of the principles of the ITIL (the IT Infrastructure Library) for service management Great stakeholder management and proven experience working collaboratively with both technical and non-technical staff. It would be more »

with a track record of successfully delivering IT services using the ServiceNow platform Strong understanding of IT service management processes and best practices, with ITIL certification preferred Excellent leadership and team management skills, with the ability to motivate and inspire teams to achieve results Strong communication and interpersonal skills, with more »

and relevant stakeholders. • Strong stakeholder management and leadership skills • General management skills with HR processes and solutions as well as IT processes according to ITIL, including project management. If you are familiar with the challenges, please reach out to me ASAP as my client is scheduling interviews immediately. Location - Remote more »

proven background in Service Management technical delivery in ServiceNow and one or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior Technical … true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the Pre-Sales and Technical Architecture functions to support, validate and help deliver client presentations, workshops and responses to … months (and/or similar ITSM toolsets for 3+ years) • Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics and key performance indicators • Must have solid understanding and experience in using a number of web technologies such as HTML, CSS, XML, JavaScript more »