SM1, Sutton Central, Greater London, United Kingdom
Belmont Recruitment
to work within virtual teams within the wider digital and IT department in the delivery of business projects. Understanding of and working to the ITIL framework is essential. We require the following: Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops. more »
Avon & Wiltshire Mental Health Partnership NHS Trust
by the IT Service Desk Manager. Person Specification Qualification Essential GSCE A-C in Maths and English, or evidence of successful secondary education Desirable ITIL Qualification Evidence of successful further education (at 16+ level) related to IT Evidence of successful higher education (at 18+ level) related to IT Skills Essential more »
concise and accurate call logging, documentation, and email correspondence Able to work well as part of a team or independently Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certification more »
Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirable Skills and Qualifications: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP/MCSE more »
Stirling, Stirlingshire, Scotland, United Kingdom Hybrid / WFH Options
Brightwork Ltd
standard network protocols. Experience of working towards external compliance objectives such as PSN and Cyber Essentials or, within an IT governance framework such as ITIL, COBIT, ISO etc. Excellent communication skills with the ability to communicate confidently with colleagues at all levels across the organisation. Brightwork Ltd offers the services more »
Liverpool University Hospitals NHS Foundation Trust
Degree or equivalent Formal project management qualification (PRINCE2 Practitioner or MSP Foundation) or ability to demonstrate substantial experience and success in delivering projects Desirable ITIL Foundation qualification Experience Essential Specialist experience of managing a series of complex, large inter-related projects or substantial clinical experience for those projects requiring clinical more »
experience of multiple systems. Knowledge of supporting users remotely. Knowledge of ITIL. Qualifications Essential 5 GCSE passes (or equivalent) including English and Mathematics Desirable ITIL Awareness. Experience Essential Knowledge of common PC operating systems. Experience of supporting users with computer hardware, software, and peripherals. Desirable NHS Experience Special Requirements Essential more »
applications. Awareness and understanding of policies including GDPR & IG, Data Protection Act, IT security, Health & Safety principles and patient data confidentiality Desirable Exposure to ITIL Practices Previous experience or an understanding of working in a service/helpdesk environment with knowledge of desktop, server and network systems and how they more »
The Newcastle upon Tyne Hospitals NHS Foundation Trust
in computer programming, systems analysis, system development, or systems engineering OR has acquired skills and knowledge via an extensive portfolio of practical experience Desirable ITIL v3/4 Foundation Knowledge & Experience Essential Have experience of realising business benefits derived from project deliverables Have experience in project management techniques, ideally holding more »
MK5, Loughton, Milton Keynes, Buckinghamshire, United Kingdom
Change-it Professional Services Ltd
audits on project management Experience introducing new processes and procedures to a project environment Project best practice knowledge - eg P3O, P3M, P3M3, MOP, etc... ITIL change management knowledge QA standards understanding - ideally ISO accreditation Excellent communication skills and ability to influence high-level senior leaders This is a fantastic opportunity more »
Northallerton, North Yorkshire, Yorkshire, United Kingdom
Reed Technology
and allocate calls to internal & external resources. In addition to the above, you must have excellent communication skills. Candidates with experience working within an ITIL environment would be highly desirable. The successful candidate should be able to work as part of a team and be flexible in the working hours more »
and allocate calls to internal & external resources. In addition to the above, you must have excellent communication skills. Candidates with experience working within an ITIL environment would be highly desirable. The successful candidate should be able to work as part of a team and be flexible in the working hours more »
remains secure, robust, and effective. The post holder will identify and contribute to infrastructure-based Problem Management in line with InformationTechnologyInfrastructureLibrary (ITIL) principles. The post holder will work closely with the Infrastructure Network Specialists to ensure that the network infrastructure has the capacity to cope and deliver more »
times the post holder may have to work without supervision. Person Specification Qualifications Essential Diploma Level IT qualification or equivalent experience Desirable Lean qualification ITIL qualification Experience Essential Support Service experience - score according to level and years Software Support experience - score according to level and years IT Hardware Knowledge Desirable more »
with all levels of stakeholders to identify Strategic opportunities Manage, coach and develop a team of 30 IT support technicians. Required Skills and Experience ITIL qualified would be desirable Previous experience of managing an IT support team Analytical Benefits This 3-month contract offers an opportunity to work in a more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *** You will be required to go through a national security clearance process for this role before you can more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes. Basic networking knowledge. Project People is acting as an Employment Business in relation to this vacancy. more »
with policy and procedure. The post holder will identify and contribute for Unified Communications based Problem Management in line with InformationTechnologyInfrastructureLibrary (ITIL) principles. Ensure the Unified Communications team maintains a high standard with regards to the efficient and effective resolution of faults and customer feedback are addressed more »
PC management software (ZENworks/SCCM/WSUS) Knowledge of PC based management and configuration utilities Experience of supporting Microsoft Exchange environments Knowledge of ITIL services management Knowledge of Active Directory server roles and LDAP Knowledge of Office 365 & Azure technologies Evidence of continuous professional development Desirable Knowledge of email … encryption technologies Knowledge of MDM technologies Qualifications Essential Educated to Degree Level or equivalent* GCSE Maths and English (Grades A - C) or equivalent Desirable ITIL Foundation Certificate NVQ II in InformationTechnology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »
A to C or equivalent. Evidence of on-going personal development. Evidence of technical training to expert level. Relevant IT Qualification Desirable Exposure to ITIL Practices ITIL Foundation Certificate. Prince II Foundation Certificate. Experience Essential Previous experience in supporting corporate systems in a complex IT support environment using ITIL principles. more »
Chelsea and Westminster Hospital NHS Foundation Trust
sites. Person Specification Education and Qualifications Essential IT related Degree level qualification or relevant technical experience supporting a large PC estate across multiple sites ITIL Foundation Certificate Microsoft Windows 10 accredited qualifications Desirable Apple/Android Mobile Device support accredited qualifications Microsoft MCP/MCTS for previous Windows releases Experience … of deploying software and/or imaging PC devices through Microsoft Endpoint SCCM (Systems Centre Configuration Manager) similar WDS platform Desirable Experience of applying ITIL to IT Service Management working environment Experience of managing mobile devices through Microsoft InTune or similar MDM platform NHS Operational Experience Project Management Essential Able more »
Location to be confirmed at interview, United Kingdom Hybrid / WFH Options
Digital Health and Care Wales
delivery of patient services throughout NHS Wales.The ideal candidate must have demonstrable experience of IT Service Management and the disciplines that make up the ITIL framework (with at least an ITIL Foundation qualification). Main duties of the job Develop and gain agreement on IT Service requirements, service levels and … and group working practices to underpin the support and delivery of NHS Wales National IT Services. Contribute to the development and implementation of all ITIL aligned policies, processes, procedures, and report across multiple organisations. Develop and implement Continuous Service Improvement Plans for operational IT services. Represent the Service Management organisation … team members. Person Specification Qualifications and/or Knowledge Essential Business/IT Degree or demonstrable equivalent experience Foundation Certificate in IT Service Management (ITIL) Knowledge and understanding of the role of service management Knowledge and understanding of continual service improvements Desirable PRINCE2 Foundation or demonstrable equivalent experience Knowledge and more »
Skills and understanding of information systems set-up, configuration, data entry and interrogation Excellent problem resolution and fault investigation skills InformationTechnologyInfrastructureLibrary (ITIL) qualification, or willingness to obtain Experience of dealing with confidential information Desirable Knowledge of one or more healthcare computer systems, ideally SystmOne or RiO, acquired more »