1 to 25 of 687 ITIL Jobs in the UK excluding London

customer oriented. Able to show you take ownership and see things through. Solid, demonstrable experience of First Call resolution experience and experience within a ITIL environment also desirable. Technically, you will have experience supporting Windows and O365. If you’ve supported mac Users or Adobe Creative Cloud also, that will more »

participation in continuous improvement activities and any training required for the role. What we look for in our candidates; ICT related qualification such as ITIL Foundation, Advanced skills in Microsoft and/or CISCO Advanced level of knowledge of installing operating systems; installation or removal of general software, dealing with more »

reports for log source integration. Experience in lookups and field value mapping. Ability to understand security threats landscape and SOC operations workflow. Familiarity with ITIL basics. Excellent analytical and problem-solving skills. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages more »

and Defect Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with sensitive customer issues … skills. Proven ability to work under pressure and to tight deadlines. Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and more »

in consulting and the delivery of the company's IT strategy. What you'll need to succeed A strong understanding of operating in an ITIL environment with excellent networking experience alongside support for Microsoft solutions. Capable and hands-on experience with Cisco network deployments (CCNA/CCNP Desirable) Demonstrable proficiency more »

requirement for a dedicated and focussed IT Service Request Manager. As the Service Desk Manager, you'll be responsible for overall management of the ITIL Service Desk, providing support and guidance to the team of engineers in resolution of incidents - circa. 7 Support Engineers To be considered for the role … you must have experience in: Managing an internal team following ITIL principles. You'll be highly experienced in Incident Management, Change and Problem Resolution, Process Change and Service Strategy and Design Ensuring that the 1st Line Support Team respond to requests maintaining clients' systems to an agreed level Responsible for more »

with external partners, including resolving conflicts arising from changing priorities. · Familiarity with common information security management frameworks like NIST, PCI, GDPR, ISO Series, OWASP, ITIL, ISF Standards of Good Practice (SoGP), and ISACA’s Control Objectives for Information and related Technology (COBIT) frameworks. Areti Group – Carbon positive tech recruitment | 🌳🌳🌳 | We more »

specialists if necessary. informed about the latest security threats, principles, techniques, and protocols, including new vulnerabilities, and act on them as needed. within an ITIL V3 & ISO27001 service delivery framework. stakeholder relationships effectively. to defined Service Level Agreements and Key Performance Indicators. other duties as assigned. To be considered for more »

and disaster recovery purposes in Tier 4 datacenter environments. Participate in an on-call Rota, providing remote support, incident management, and problem resolution following ITIL processes. Oversee the installation, configuration, and maintenance of servers, both physical and virtual, to support various applications and services. Implementing security measures and protocols to … field ideally within a large complex global organisation Degree qualified in Computer Science, Information Technology, or a related field is desireable Certifications such as ITIL Foundation, CompTIA A+, Net +, Microsoft Certified: Modern Desktop Administrator Associate, or similar, VMWare VCP highly desireable Passionate individual with strong proactive work attitude, self more »

culture and relationships with stakeholders. Proficiency in translating technical concepts to non-technical stakeholders. Experience managing IT budgets and building service strategies. Knowledge of ITIL practices and experience in managing SLA and KPI. Experience in end-user computing and modern workforce environments. This is a fantastic opportunity for an exceptional … team coaching. Qualifications and Experience: Demonstrable experience leading 3rd line technical teams at a strategic level. Experience leading teams greater than 30 technical staff. ITIL Foundation or above (or willing to undertake). Previous experience in a technical role within end-user computing or Microsoft applications. Full UK driving licence. more »

passion and commitment to quality. It starts with you. As an IT Infrastructure Specialist - Networking, you’ll bring experience of working in a modern ITIL-based IT service organisation including incident, problem and change management, managing a complex, national multi-site IT infrastructure and excellent written and verbal skills. You more »

have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator, Hashicorp Terraform Associate, Oracle Linux Certification, ITIL Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development more »

to customer reporting on Change, Release and Patching (if applicable) Key Skills: Essential Proven track record showing experience in a similar role within an ITIL-based Service Operation environment Working knowledge of operational Change in an infrastructure environment and software release deployment activities Knowledge and practical use in operating an … IT Service Management toolset for the core process e.g. Change Management Minimum ITIL Foundation V3 Degree or equivalent standard/or applicable career experience Desirable Knowledge of the value of Change and Configuration Management, the links from Change to Configuration and impact on Availability. Experience using BMC Remedy Smart IT … to assist in effective reporting Technical awareness of IT infrastructure (Server, Storage, Networks, Applications, Clients, Security) Knowledge of industry standard approaches to risk management ITIL V4 Foundation Experience of Service Transition activities e.g. Operational Readiness more »

Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management, Service Request Fulfilment and Change Management. Experience working within PRINCE2 projects, as a team resource. more »

Infrastructure Technical Architect | Up to £75k (DOE) + Bonus | Staffordshire | MSP | ITIL| SC Clearance (Only SC Eligibility is Essential) The Company Oscar Tech are working with an MSP focused on delivery highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of more »

priorities, autonomy and ability to prioritize workload according to business and management prioritiesUnderstanding of systems change control/processes for validation system and advanced ITIL knowledge#LI-HybridIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. more »

a complex technology estate serving digital products to customers and internal usersDemonstrated application of best practices to assess service performance through frameworks such as ITIL, DevOps, SAFe and Site Reliability Engineering Experience implementing reporting and dashboarding capabilities using PowerBI, ServiceNow, Azure DevOps and Confluence Understanding of agile/digital software more »

new skills in a fast-paced environment Comfortable working within a team or on own initiative Full UK driving licence Desirable Certifications/Qualifications ITIL certification Certification and/or excellent working knowledge of windows server 2003/2008/2012/2016 Certification and/or extensive working knowledge more »

Security Controls • Ivanti Device and Application Control • Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: • Citrix based VDI Infrastructure • Administering Licence Servers • Administering Managed Print Servers • ITIL Foundation • MCP/MCSE If you have the skills required, please more »

concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification If you have the skill required, please apply now more »

service management or another leading ITSM tool. Software applications support Intune including Autopilot laptop provisioning. Apple iPhone/iPad enrolment Understanding/Awareness of ITIL support framework Personal Professional telephone manner Customer focused approach Analytical Problem solving Assertive Attention to detail. more »

Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology, have more »

Server (2012/2016/2019 & 2022) • Experience with Monitoring Software Business Competencies: To succeed in this role, you’ll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: • Strong Technical skills. • Accountability and more »

users. • Capturing all interactions and ticket resolutions within our ticketing system Service now to aid trending and continual service improvements. • Categorizing tickets based on ITIL principles (Incidents and Service Requests) • Taking ownership of customer issues ensuring the tickets are resolved within a timely manner. • Troubleshooting issues remotely which may include more »

Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified (Desirable) -Knowledge of data security, access controls and user security. -Relevant IT Degree or commercial experience in a similar role. -Understanding of release more »