1 to 25 of 128 Service Design Jobs in the UK

build solutions that make data accessible to enable solutions to be optimised by using an evidence-based approach. Engaging with our clients you will design and implement data solutions ensuring solutions are integrated with internal systems and business processes.Your role in a nutshell:Define a data architecture that satisfies … accountable to the client for the rationale of the architecture and detailed solutionDefine the methods of governance to ensure ongoing integrity of the architecture design artefactsBe an advocate of data security principles and ensure appropriate security practices are embedded in any data strategyDefine standards for data modelling to ensure … employee contributions of 2%)25 days holiday plus UK public holidaysPerkbox access for a wide range of discountsCritical illness coverLife assurance and death in service coverVolunteer daysCycle-to-work scheme for the avid cyclistsSalary sacrifice electric vehicles schemeSeason ticket loansFinancial and general wellbeing sessionsFlexible benefits scheme with options of more »

Product Management to align product roadmaps that deliver the required products and services to meet the proposition ambitions. It will work closely with the Service Design team to ensure that propositions are well designed, deliverable and carefully transitioned into live operations. It will also involve ownership of strategic … which are foundational to the propositions that we offer. Proposition DevelopmentFor each proposition, establish a proposition roadmap.Establish and lead cross-functional teams in the design, development and launch of new propositions. Some project teams may include a Project Manager.Own the requirements for each proposition, working with stakeholders inside and … outside RM to define detailed requirements, working with a Business Analyst to complete this where appropriate.Work with Product Management and the Service Design teams to ensure clear plans are in place for the development of products and services to meet current and future proposition needs.Where relevant, work with more »

Job summaryWe are looking for a motivated and dynamic individual with experience of applying design methodologies in a health or healthcare context to lead our work in Education at the Helix Centre.At Helix, we seek to make a real, lasting difference to the lives of patients and healthcare professionals. … We design and evaluate products and services that tackle healthcare challenges, and a large part of our impact comes from educating others in our methods. Operating out of St Mary’s Hospital, the Helix Centre is one of six centres within the Institute of Global Health Innovation (IGHI) at … Imperial. We lead a number of education initiatives, including specific modules within the MSc/MRes in Healthcare and Design, in collaboration with the Royal College of Art (RCA), and IGHI’s MSc in Digital Health Leadership programme as part of the NHS Digital Academy.If you’re passionate about more »

employee contributions of 2%)25 days holiday plus UK public holidaysPerkbox access for a wide range of discountsCritical illness coverLife assurance and death in service coverVolunteer daysCycle-to-work scheme for the avid cyclistsSalary sacrifice electric vehicles schemeSeason ticket loansFinancial and general wellbeing sessionsFlexible benefits scheme with options of … coverprivate dental coveradditional company pension contributionsadditional holidays (up to an extra 2 days)wellbeing contributioncharity contributionstree plantingHi, we’re Hippo Digital.At Hippo Digital, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a … humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data more »

New Business/Client Development Manager Chesterfield DOE Negotiable New Business/Account Management/B2B/Digital/Marketing/Full Service/Chesterfield. The Recruitment Group is working with a full service design agency. Their client base is mainly B2B and covers engineering, manufacturing through more »

build solutions that make data accessible to enable solutions to be optimised by using an evidence-based approach. Engaging with our clients you will design and implement data solutions ensuring solutions are integrated with internal systems and business processes.Your role in a nutshell:Define a data architecture that satisfies … accountable to the client for the rationale of the architecture and detailed solutionDefine the methods of governance to ensure ongoing integrity of the architecture design artefactsBe an advocate of data security principles and ensure appropriate security practices are embedded in any data strategyDefine standards for data modelling to ensure … employee contributions of 2%)25 days holiday plus UK public holidaysPerkbox access for a wide range of discountsCritical illness coverLife assurance and death in service coverVolunteer daysCycle-to-work scheme for the avid cyclistsSalary sacrifice electric vehicles schemeSeason ticket loansFinancial and general wellbeing sessionsFlexible benefits scheme with options of more »

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... APCT1_UKTJ more »

build solutions that make data accessible to enable solutions to be optimised by using an evidence-based approach. Engaging with our clients you will design and implement data solutions ensuring solutions are integrated with internal systems and business processes.Your role in a nutshell:Define a data architecture that satisfies … accountable to the client for the rationale of the architecture and detailed solutionDefine the methods of governance to ensure ongoing integrity of the architecture design artefactsBe an advocate of data security principles and ensure appropriate security practices are embedded in any data strategyDefine standards for data modelling to ensure … employee contributions of 2%)25 days holiday plus UK public holidaysPerkbox access for a wide range of discountsCritical illness coverLife assurance and death in service coverVolunteer daysCycle-to-work scheme for the avid cyclistsSalary sacrifice electric vehicles schemeSeason ticket loansFinancial and general wellbeing sessionsFlexible benefits scheme with options of more »

Service Designer | SC Cleared | 12 months | Inside SR2 is looking to speak to Service Designers for an upcoming public sector workstream. We are looking for people with active SC Clearance and previous public sector experience. The contracts are scheduled to start in the next 4 - 8 weeks so more »

What you'll do: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be … and inception through to solution build and testing. Champion user-centricity – with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current … and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation As part of your more »

and addressing business and user challenges through technology development. Your responsibilities will involve collaborating closely with users, stakeholders, and Scrum development teams to research, design, and deliver digital experiences for prestigious clients. You'll engage with end-users and customer communities to gather insights, create prototypes, and solicit feedback … on designs. Experience : Experience applying a User-Centric Design approach to digital and software projects, involving close collaboration with end-users and stakeholders. Proficiency in producing high-quality UX outputs including Personas, Journey Maps, Blueprints, and Site Maps/IA. Proficiency in creating wireframes, functional specifications, and interactive prototypes … needs, and effectively communicating findings to client stakeholders. Ability to work effectively in multi-disciplinary teams and with end-users to understand, research, and design digital solutions. Desirable : Experience with GDS (Government Digital Services). Knowledge in one or more of the following areas: Information Architecture, Service Design more »

Overview The Service Excellence, Design and Transition Department sets the standards for service design, transition, and delivery for Bell. The Transition Manager engages throughout the pre-sales stage through to delivery/service commencement or decommission to ensure all services are designed, configured, and transitioned … utilising a standard approach and acceptance criteria. The Transition Manager is experienced in the design, transition and delivery of services and supports the practices and suppliers (where applicable) and internal Bell support functions in the onboarding of services to ensure a positive customer experience and an efficient ongoing delivery … of the service. This role is hybrid flexible in South England, with UK wide travel. The Role Service Design: Supporting the Service Excellence Director in the development of standard service descriptions and components, service levels and support processes to aid the development of RFPs and more »

Responsibilities Act as an SME across Service Management covering: Service Transition Management/Planning Service Design Management Business Change Readiness Service Governance and Assurance Major Incident Mgt Risk Mgt Service Level Management Service Continuity Capacity Management Provide on call rota cover for Major … understand the wider context Ensure that a set of IT products, suppliers and vendors and ITIL best practices come together to deliver an IT service Identify areas where continual service improvement can be applied, oversee implementation of resulting change and measure the level of improvement Be the bridge … Requirements SC eligible Experience/Education Educated in Computer Sciences or have operated at this level of complexity in a workplace environment MANDATORY Customer-service oriented with a problem-solving attitude MANDATORY Be an advocate of ITIL best practice processes within the business MANDATORY ITIL V3 Certification DESIRABLE ITIL more »

UX) Researcher. We want to learn from you: What is it that users in your area want and expect from a product or a service? Summary: Role: UX Researcher Level: Mid-Senior Location: UK-based remote Capacity: Freelance - project variable, demand-based hours Duration: Long term, open-ended What … in anthropology, sociology, psychology, qualitative research, Human Computer Interaction, or a similar field. A plus but not required: Experience analyzing quantitative data Knowledge of design principles, UX design experience, and/or service design experience Experience in any of the following industries: eCommerce, finance, social media more »

Working with a large IT consultancy that is searching for a Service Designer on a permanent basis. Salary: £55,000 per annum with additional benefits An overview of the Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually … sharing knowledge and expertise. We are all passionate about user-centered design, critical thinking, problem-solving, and designing and building digital services and products. Working with our client would give you opportunities to develop and grow, working with major clients in both public and private sectors. Our offices are … working, however, depending on your project you may have to travel to client locations. Skills you'll need: Essential: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability more »

A global management consulting firm is looking for a Service Designer to come play a pivotal role on an ongoing internal project aimed at enhancing internal security tools. Day Rate: £400 Inside Based: London (Hybrid/Remote) Length: 6 Months (Maternity cover) Responsibilities: Shifting focus from a primarily research … user roles and their day-to-day tasks Support on creating a comprehensive playbook outlining procedures, protocols, and best practices. Develop and refine the service blueprint to guide the iterative improvement of their system Skills & Experience Extensive experience in conducting detailed research and analysis to inform decisions Ability to … from research-focused activities to governance Capability to create and test hypotheses, using data driven insights to inform decisions Skilled in creating and refining service blueprints to map out and optimise service processes. Proficiency in iterative design and development processes, ensuring continuous improvement and adaptation. If this more »

user journeys Make complex language and processes easy to understand Bring new ideas and challenge the status quo Be an advocate for user-centred design, iterative and agile approaches. As part of your role you will also have the opportunity to contribute to the business and your own personal … your career development and the skills demand within the company, certifications etc. We'd love to meet someone with: Strong understanding of user-centred design principles and best practice Experience working in multidisciplinary Agile teams to design and deliver user-centred services Experience of designing content for diverse … at least 5 years and not having left the country for more than 28 consecutive days during this period) Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Good communication and stakeholder management skills It would be ideal if you also have: Experience more »

London) Day rates: Senior Business Analyst: £500 - £550 INSIDE IR35 Lead Business Analyst: £550 - £600 INSIDE IR35 Ideally with experience in Target Operating Models, Service Design, Process Mapping Design and Excellent Communication skills. more »

but are not limited to: · Existing Data Catalogue product: Fix the quality of entries. Work with developers on improvements for the tool. · Work with Service Design to capture User Needs around the search and discovery of data i.e. what do users around the Bank want from such as more »

Role: Head of Digital and User Experience Design Offer type: Permanent Salary: £60,000 - £75,000 Location: This is a remote role, based nationally NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made … points (including website/myncs/partner platforms/crm newsletters) for young people and key stakeholders engaging with NCS. Skills in user experience design, customer journey mapping and content strategy (not just for marketing content). Key Activities Introduce an agile, user-centered development model across all of … our digital services, to ensure effective end to end journeys for young people Lead multi-disciplinary teams of research, design and technology colleagues to develop the digital roadmap in support of young people’s goals Oversee the creation of content and digital interfaces that are engaging for youth audiences more »

About the role It's an exciting time to join the Service Design and Introduction team here at AXA, with significant investment planned in all UK&I businesses to transform & deliver new digital services to our customers and streamline and automate our business processes. Reporting into the Service Design & Introduction Manager, you'll provide insight and consultation of deployments in AXA UK & Ireland to ensure all services are designed and seamlessly transitioned, minimising disruption to our business and stakeholders. You'll be a trusted advisor to AXA's programme and project managers on the service design and introduction aspects of delivery. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home more »

About the role It's an exciting time to join the Service Design and Introduction team here at AXA, with significant investment planned in all UK&I businesses to transform & deliver new digital services to our customers and streamline and automate our business processes. Reporting into the Service Design & Introduction Manager, you'll provide insight and consultation of deployments in AXA UK & Ireland to ensure all services are designed and seamlessly transitioned, minimising disruption to our business and stakeholders. You'll be a trusted advisor to AXA's programme and project managers on the service design and introduction aspects of delivery. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home more »

CALLING ALL CONTRACT SERVICE DESIGNERS! 🎚Mid/Senior 🌎London/Hybrid ⏱Start In July 2024 💰£450-500PD INSIDE ⏳6 Months initially, to roll on 💥We're looking for a top-notch Service Designer to help one of our clients, a famous Global Tech Company implement a Local … times, and monitors activities to prevent misuse. 🫵What you'll be doing - - Develop a frictionless experience for the build and refine the to-be service blueprint for Local Admin Rights - Through UX Research, identifying which user groups should be at what security level, based on the work they do more »

guiding and supporting clients through the deployment of new technology. This role would require a blend of stakeholder and project management, solution and process design and change management with a focus on supporting Finance teams. Description of role: Advising clients on Finance service design Providing support and … expertise with Finance service design, operating models and capability. Defining where there are opportunities to make changes and how these can be translated into a roadmap and action plan with clients. Mapping and documenting Finance processes. Working with technical teams to ensure the technical solution is built as … per the design and meets the requirements of the business. Providing expertise to clients regarding the deployment of finance technology solutions Working with the business to define and implement new ways of working. Working with technical teams to ensure the technical solution is built as per the design more »

Job: Senior Service Designer Salary: Up to £70k + excellent bonus & benefits package (medical and life assurance) Job Type: Permanent/Full time Location: Remote with occasional travel to client site if/when required I'm working with my management consultant client, a winner at the Glassdoor Employees … year running, placing in the top 50 employers in its list of the Best Places to Work in 2024. They are looking for Senior Service Designers to work on exciting digital projects, across the UK, within the public sector. As a Service Designer, you will be joining a … growing and exciting community who are continually sharing knowledge and expertise. They are passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will be given opportunities to develop and grow, working with major clients in both public and private sector. more »