101 to 125 of 786 Customer Service Jobs in the UK with Remote Work Options

Job Vacancy: Service Charge Specialist Location: Houghton Regis and Bedfordshire - Hybrid working Schedule: 5 days/week, 7hrs/day Basic DBS is required. Role Purpose: As a Service Charge Specialist, you will work closely with the Service Charge Area Manager to handle customer enquiries and … complaints. This role is not a Service Charge accountant position, rather focusing on providing support and guidance regarding service charges and general housing management. Key Responsibilities: - Ensure the accuracy and transparency of rent review, service charge estimates, and expenditure summaries. - Provide guidance and advice to colleagues on … rents, service charges, and general management. - Deliver excellent customer service by resolving enquiries and complaints promptly and efficiently. - Analyse expenditure and forecast future costs, identifying areas where costs cannot be recovered. - Contribute to the creation of tenancy and lease terms by providing accurate information on rent and more »

Job Overview: We are currently recruiting an experienced Field Service Engineer on behalf of our client, a leading injection moulding machine manufacturer to join their established team. Benefits: Company vehicle & tools Profit related bonus scheme Generous overtime rates Private healthcare plan Flu vaccination Holiday buy back scheme Death in … service benefit Remit: As a Field Service Engineer you will be responsible for installing new injection moulding machines to customer premises and carry out routine servicing and repairs to ensure customer satisfaction. This role will suit either current or previous experienced Service Engineers or Maintenance … Engineers looking to move into a Service Engineer role, this role is home based with candidates preferably located in the Midlands or South/M4 Corridor. Responsibilities: Install new injection moulding equipment at clients sites, ensuring proper setup and configuration according to manufacturers guidelines. Provide remote and on-site more »

Job Overview: We are currently recruiting an experienced Field Service Engineer on behalf of our client, a leading injection moulding machine manufacturer to join their established team. Benefits: Company vehicle & tools Profit related bonus scheme Generous overtime rates Private healthcare plan Flu vaccination Holiday buy back scheme Death in … service benefit Remit: As a Field Service Engineer you will be responsible for installing new injection moulding machines to customer premises and carry out routine servicing and repairs to ensure customer satisfaction. This role will suit either current or previous experienced Service Engineers or Maintenance … Engineers looking to move into a Service Engineer role, this role is home based with candidates preferably located in the Midlands or South/M4 Corridor. Responsibilities: Install new injection moulding equipment at clients sites, ensuring proper setup and configuration according to manufacturers guidelines. Provide remote and on-site more »

Job Overview: We are currently recruiting an experienced Field Service Engineer on behalf of our client, a leading injection moulding machine manufacturer to join their established team. Benefits: Company vehicle & tools Profit related bonus scheme Generous overtime rates Private healthcare plan Flu vaccination Holiday buy back scheme Death in … service benefit Remit: As a Field Service Engineer you will be responsible for installing new injection moulding machines to customer premises and carry out routine servicing and repairs to ensure customer satisfaction. This role will suit either current or previous experienced Service Engineers or Maintenance … Engineers looking to move into a Service Engineer role, this role is home based with candidates preferably located in the Midlands or South/M4 Corridor. Responsibilities: Install new injection moulding equipment at clients sites, ensuring proper setup and configuration according to manufacturers guidelines. Provide remote and on-site more »

across Newham and local areas, ensuring their homes are well-maintained, secure, clean, and compliant with all statutory requirements. Your commitment to delivering excellent customer service to all residents will be paramount. Key Responsibilities: " Manage overall services provided within the facility. " Procure, project manage, supervise, and coordinate contractor … work and service contracts/suppliers. " Inspect completed work, address deficiencies, and produce detailed reports. " Prepare tender documents for maintenance and facilities management contracts. " Supervise their term partnering maintenance contract for all buildings and homes. " Oversee defects works, liaising with Development and Construction teams, managing works under defects liability … developments and project handovers. " Direct and coordinate essential services such as reception, security, maintenance, cleaning, and waste disposal. " Produce monthly and quarterly reports on service efficiency and budget performance. " Adopt efficient procurement practices for maximum value for money. " Maintain comprehensive records to ensure a 'Golden thread' in asset data. more »

Migration Services is currently working on. Specialists effectively communicate, both verbally and in writing, while working in a fast-paced environment with a complex service offering. They pay very close attention to detail in an effort to mitigate potential mistakes in a production environment. Your Job: Provide superb customer service for Global Relay's clients: handling customer calls, managing customer Salesforce cases, answering customer inquiries, and following up with customers on migration projects Working with a range of customer contacts in compliance and IT roles Assisting other departments such as Support, Provisioning, Customer … media platforms including but not limited to: Facebook Instagram YouTube LinkedIn Twitter Salesforce Mass Case Creation About You: 3 years' experience in Information Technology, customer-facing service desk experience preferred General understanding of domains, networking principles, message flow, email protocols, and DNS Salesforce experience preferred Proficiency with Excel more »

Customer Success Manager – Graduate Considered A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and be guided by some of … the brightest minds. You will be supporting a customer base, ensuring customers are able to use the product as designed and educating customers on use of the technology. Location: Central London– Hybrid – 3 days on site Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Customer … Physics or similar At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). Excellent customer-facing skills - you should have previously held a role where you have dealt with customers A motivated self-starter with a problem-solving attitude more »

to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting to the IT Service Desk Team Lead, the role will be to assist the delivery of functions within the IT team and the wider BDO business by working … on the Service Desk as an Analyst Resolving Incidents alongside championing technologies, picking up escalations and providing support for the Team Leader, and deputising where required to ensure that the BDO IT Support function is operating within defined KPIs and SLAs to ultimately protect BDO reputation, enhance customer relationships and provide continual service improvement. The role will be responsible for day-to-day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level agreements. In this busy and rewarding role you'll also: Provide ownership to expedite more »

Account Manager OR Fast Track Engineer position. This unique opportunity will allow the right person to flourish as a Technical Engineer and as a Customer Success Manager, working for one of the UK’s leading Microsoft Solutions Partners, with 8 Microsoft Specialisations and 5 Microsoft Designations. Role Overview: As … successful onboarding of workloads within M365. Responsibilities: Provide technical guidance, best practices, and remediation steps to successfully onboard users to Microsoft Office 365. Support Customer Success Managers (CSMs) during customer welcome calls by addressing technically minded questions. Lead technical workshop discussions with customers across specific M365 workloads, tailoring … approaches to help them achieve their goals. Own technical workshop engagements through their lifecycle, ensuring satisfactory customer resolution. Accurately record time in a centralized system for reporting on customer service usage. Requirements: Practical knowledge of the full M365 stack Hands on technical support experience and capabilities Any more »

Rapidly growing tech company An opportunity to make a real difference in the world of education! About the role We are looking for a customer service superstar who is passionate about giving the very best service and helping our users with first line enquiries. You will be … main point of contact for a variety of users within the school, resolving queries via telephone, email, and webchat in a timely manner. Our customer team are enthusiastic, friendly and dedicated experts, all working together to provide the best possible service to our schools! A day in the … life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring queries/complaints are resolved for clients within service level agreements (SLAs). more »

Rapidly growing tech company An opportunity to make a real difference in the world of education! About the role We are looking for a customer service superstar who is passionate about giving the very best service and helping our users with first line enquiries. You will be … main point of contact for a variety of users within the school, resolving queries via telephone, email, and webchat in a timely manner. Our customer team are enthusiastic, friendly and dedicated experts, all working together to provide the best possible service to our schools! A day in the … life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring queries/complaints are resolved for clients within service level agreements (SLAs). more »

a IT Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We provide companies with IT Support Services to a wide variety of industries and businesses; we provide a complete … service that begins with a consultation through to implementation and support. We work closely with leading software and hardware manufacturers to provide a complete service to our customers. The Role: You will be primarily working as first line support and will pro-actively monitor, escalate, and pursue outstanding … ensure that they are responded to promptly. The calls are followed through to resolution within agreed services levels, whilst providing the highest level of customer service. Throughout this process you will ensure customers are kept fully informed of the progress of their Helpdesk calls and they are satisfied with more »

is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers. You will work directly under the Head of Claims, focusing on identifying information gaps, investigating claims … principles accurately, making strategic decisions to benefit insurers. - Assist managers in supervising, identifying training needs, and delivering both individual and group training. - Provide exceptional customer service, maintaining high standards as part of a market-leading claims function. - Build and maintain strong relationships with all stakeholders to exceed service levels. - Adhere to service level agreements and key performance indicators, ensuring consistent client claims handling and compliance with insurers' reserving policies. - Investigate insureds' exposure, liability, and quantum, guiding responses to complaints and claims, and approving settlements within delegated authority. - Manage panel solicitors and report to insurers on policy more »

Role: Customer Service Associate Location: Belfast BT2 Salary: £25,838 Why Choose Us? Performance-based annual salary reviews, offering potential salary increases up to £3000 over three years. Flexible working options including remote work or office-based in multiple locations. Professional development opportunities and a people-focused environment. … Comprehensive employee benefits. Requirements: Familiarity with CRM systems. Proven experience in high-volume customer service. Relevant educational qualifications. Proficiency in data entry and retrieval software. Empathy and a customer-centric approach. Excellent organisational skills, with the ability to multitask and prioritise workloads. We celebrate diversity and are committed more »

Ready to level up your IT support career? Join our team as a Second Line Service Desk Analyst and become a key member of our tech problem-solving team! What you'll do: Crack complex cases: Put your diagnostic skills to work, going beyond the basics to find those … pesky IT gremlins for a variety of clients. Champion our users: Deliver exceptional customer service, making a real difference in their workdays. Learn and grow: Collaborate with our talented team, expanding your knowledge and boosting your career potential. Juggle tasks like a pro: Provide support via phone, remotely … natural communicator: You can explain technical concepts clearly and put end users at ease. Is always willing to go the extra mile for the customer Your technical toolkit should include: Mastery of: Windows 10/11, Office 365 administration, Active Directory, and Networking. Bonus points for: Experience with Windows more »

and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work … our systems and ways of working to help serve our customers in the best way Key Accountabilities: Responding to and resolving IT incidents and service requests in a timely and professional manner, while ensuring that all incidents are logged and prioritized according to agreed SLAs. Providing excellent customer service to our customers, including communicating with customers to understand their issues, providing regular updates on progress, and ensuring that all issues are resolved to the customer's satisfaction Maintaining accurate records of all IT incidents and service requests, including documenting all actions taken and ensuring more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

Analyst it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3-4 days per … will be reimbursed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of … to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. more »

apprenticeships, to volunteer days and community engagement, we support every employee. Built around sustainable business methods, dedication to our customers, delivering the best possible service, believing in our people, always working with integrity and continuously innovating ourselves, we understand that taking inclusion & diversity seriously as an organisation is imperative … looking for someone to provide leadership management and support to the 1st line technical support team to support all customers with Warranties or Managed Service/Support contracts and to provide support other support teams to include the customer service team. The role is offered on a … is imperative that applicants live within are commutable distance to our Stafford base for this reason. Key tasks will involve: · Daily management of the Service Desk Tier · Prepare management reports and information as requested by the Technical Service Director or Head of Support and Managed Services. · Ensure Service more »

/Administrator to join their growing team! Team Purpose The Revenue Operations team are responsible for billing, retentions & cancellations within the company. Ensuring that customer billing enquiries are resolved promptly to ensure payment collections and managing the cancellations process. The main objective of this role is to facilitate prompt … Success will be demonstrated through low levels of overdue payments, the achievement of KPI's, accurate billing of services and a low level of customer complaints. You will be responsible for managing queries through to resolution, taking corrective actions where necessary, and agreeing on acceptable outcomes with customers. Your … controlled under pressure. You should be able to actively listen to customers and understand their needs. You should have a passion for delivering exceptional customer service and possess excellent rapport-building skills. Attention to detail is crucial to ensure tasks are completed accurately and efficiently. You should be more »

opportunity to join our team as an Ecommerce Manager. Working with premium brands, products and with a team that is motivated to give excellent service and drive quality at every turn. This role is office based, full time in Taunton TA1 with potential for some hybrid working after an … and promotional plans as required to drive sales and engagement, identifying the best way to present brands, features and benefits to end users. Drafting customer-facing emails using Mailchimp, delivering engaging and highly converting email communications. Developing email engagement journeys to cross promote and develop revenue from the email … channel. Working closely with our Customer Services team to ensure a fantastic Customer Service experience, including ownership of our help platform. Conduct regular research of competitor online activity. Line management of the ecommerce assistant. Working closely with the buyers, operational, marketing, creative and customer services teams more »

other 2 days working remotely, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions but … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

manager promptly. Communicates updates to customers in a clear and timely manner. Educates and provides recommendations to clients to improve client usability, performance, and customer satisfaction. Assists the department in building and consolidating knowledge within the team by writing, reviewing, and updating knowledge base articles. Maintains clear, comprehensive, and … timely internal and customer-facing case notes. Responsible for daily operations of phone service for our clients, including answering inbound calls via the support line Working within the Education Horizons Information Security Management System and policies Live and lead the Values of Education Horizons. Continuous improvement Is solutions … the following: Learning management systems School management systems Intermediate to Advanced SQL knowledge Experience of working in a B2B SaaS support environment A strongly customer-service focused work ethic Strong written and verbal communication skills with an ability to convey technical concepts to non- technical audiences Familiarity with more »

Protect, TSM, Tivoli, Tivoli Storage Manager, Dell/EMC, Incident Management, Problem Management, Veeam, Dell/EMC, DellEMC, Storage, SAN, Backup, Engineer, MSP, IT Service Provider *MUST HAVE A UK DRIIVING LICENSE * Chapman Tate Associates seeks a Junior Storage and Virtualisation Engineer to join this leading IT MSP that … system administration, support and technical resolution Ensure internal/external processes and procedures are adhered to, in order to maintain consistency and quality of service Ensure runbooks are maintained and kept up to date for all assigned customers Working to customer Service Level Agreements (SLA’s) Liaising … with 3rd Party support companies Conducting daily, weekly and monthly checks within the customer environments to ensure they are running as expected Identify issues and help to drive improvements in customer satisfaction Skills and Experience: Essential: Experience working in a engineering and troubleshooting environment Exposure and understanding of more »