1 to 25 of 67 2nd Line Support Engineer Jobs in the UK

2nd Line Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in … the daily working lives. Job Role This role sits within the IT engineering team and will be hybrid support role comprising a mixture of dedicated onsite support, remote support and installation services for our SME customers. The successful candidate is expected to rotate between … computer hardware, software, peripherals, as well as resolving any IT based problems. Key Responsibilities Serve as the point of contact for all IT support requests and queries for clients Installing, configuring and maintaining software and hardware components of computer and network systems Diagnosing and troubleshooting software and hardware more »

Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking … for someone with strong knowledge of the windows & Microsoft environment, Networking, Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. … As the Senior 2nd Line Engineer you will be heavily involved in infrastructure projects across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes more »

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £45k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and … supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where … Friday (with flexibility around start and finish times). Requirements: You have experience working in a help desk/service desk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Azure, Active Directory, Group Policy and Microsoft Exchange/ more »

2nd Line Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. This role … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »

Sharp IT Services has an excellent new career opportunity based in Mayfair, London for a On-Site 2nd Line Support Engineer position. Key Responsibilities The On-Site 2nd Line Engineer will be based at one of our client … sites and will assist with the day-to-day IT support for the client alongside a remote Helpdesk Team. An average day will be diverse and offer an opportunity to learn a multitude of technologies, by investigating and resolving a variety of requests working closely with the Helpdesk … in personal and team development to increase technical proficiency and increase productivity. Skills and Qualifications Technical knowledge and experience of IT and IT support with on-site experience. Intermediate knowledge of Microsoft Server and Desktop Operating Systems. Intermediate knowledge of Microsoft Cloud Technologies (365 and Azure) Excellent written more »

Second Line IT Engineer Location: Cambridge - Hybrid Salary: £29,000 per annum Second line IT engineer - Role Overview: They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical … support, maintenance, and customer service. This role offers opportunities for professional growth and a supportive, engaging work environment. About the Company: The client is a UK and wide group of ICT (Information & Communications Technology) experts enabling organizations to work smarter through technology. With over 150 experienced staff members … best support. Their end-to-end independent technology consultancy helps organizations understand and derive real value from their technology systems and investments. Second line IT engineer - Principal Duties : • Provide technical support and maintenance for user-based IT hardware and software. • Conduct full diagnostics with more »

Second Line Support Engineer Full-time, Permanent – Towcester office based. 37.5 hours per week between core hours 8am-6pm - Sat on-call rota 8am-1pm Salary: £27k-£33k dependent on experience, plus incentives program Our client supply Connectivity as a Service (CaaS) solutions to … businesses in the UK. They provide IT, Connectivity, Telephony & Mobile. We are looking for an experienced Second Line Support Engineer with at least 3 years’ experience within an MSP (Managed Service Provider) and IT support sector who can demonstrate a high level … the business product range and benefit from the associated incentives. Responsibilities To provide a five-star help desk experience to supported users. Inbound support request diagnosis and resolution: IT – all issues affecting workstations, servers, networks, data storage etc. Connectivity – network and router optimisation Telephony – soft PBX configuration and more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you … like to be part of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of … leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »

Job Title :2nd Line Support Engineer Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to … Free car parking across all campus sites (apart from Arundel) About the role: The Infrastructure Specialist will work as part of a team of 2nd line engineers to deliver high quality customer support. 2nd line engineers will also be expected to troubleshoot and resolve … issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that puts staff and students first more »

Clearance OrangeDJSC 2nd Line Infrastructure Support Engineer (24x7)Location: BasingstokeShift Role 24/7#DNS #DefenceAre you positive with a creative attitude that can work as part of a team? Can you take ownership of assigned tasks, anticipate and identify potential issues and service … respects its people and is at the forefront of technology? We are looking to grow our team with committed people to join the DJSC 2nd Line Support Team for our customers across the region.This is your world and your opportunity to shape it for the … better.Your roleWe are looking for a 2nd Line Infrastructure Engineer to support & augment the existing Shared Service to provide support on a 24/7 shift pattern. The role will involve: Event Management: Monitor Notifications and Events generated by automated systems more »

Channel Awards. Role : We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician to provide on-site support. Duties include: Picking up customer calls, logging a case and handling the query from beginning … customer updated throughout Working through assigned tickets from triage, from beginning to resolution, keeping the customer up to date throughout Supporting the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with … organisation. We look for individuals that share this passion and take pride in the service they provide. The successful candidate will be a current 2nd line technician, ideally with experience of working for a Managed Service Provider. Strong working knowledge of Microsoft-based operating systems, with emphasis more »

2nd Line Support Engineer/Customer Service 2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLAs Providing incident management & stakeholder facing communication for … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have more »

2nd Line Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in … the daily working lives. Job Role This role sits within the IT engineering team and will be hybrid support role comprising a mixture of dedicated onsite support, remote support and installation services for our SME customers. The successful candidate is expected to rotate between … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing more »

2nd Line Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in … the daily working lives. Job Role This role sits within the IT engineering team and will be hybrid support role comprising a mixture of dedicated onsite support, remote support and installation services for our SME customers. The successful candidate is expected to rotate between … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing more »

1st/2nd Line Support Engineer (MSP) The Opportunity: We are on the lookout for a seasoned 1st/2nd Line Engineer to bolster my clients dynamic team. If you have a passion for technology, outstanding communication skills … implementing and managing solutions for Backup, Disaster Recovery, and Business Continuity. Qualifications and Skills: Minimum of 4 years of experience as a 1st/2nd Line Engineer. Strong communication and interpersonal skills. Relevant certifications (e.g., Microsoft, Cisco, VMware). Exceptional troubleshooting and problem-solving skills. Attention to more »

2nd Line IT Support Engineer - Rushden - £25K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to … support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. No two days are the … Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Rushden, Northampton, Northamptonshire, Wellingborough more »

Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the … forefront of IT innovation! We're looking for a Support Specialist to tackle a variety of computing, networking, and cloud challenges in our dynamic IT managed services organisation. You'll play a key role in resolving technical issues, managing your workload efficiently, and gaining valuable experience across different … industries, both remotely and in person. Responsibilities: * Efficiently manage multiple open tickets while meeting SLA thresholds. * Provide technical support for IT hardware and software used by end-users. * Take ownership of incidents, requests, and problems, conducting thorough diagnostics. * Perform regular maintenance and patching of infrastructure, endpoints, and servers. more »

Lynx are working with a growing Managed Service Provider based in the Hampshire area who are looking for a 2nd Line Support Engineer to join their team. As the 2nd Line Support Engineer, you will be … working within a team of five which involves 1st, 2nd and 3rd Line Engineers. Key Skills & Experience: Minimum of 2 years working in a 2nd Line Support/Service Desk function Understanding of Change Control Processes Full UK Driving Licence & own a more »

2nd Line IT Support Engineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware We are currently working with an industry leading MSP near Bristol who are looking for the newest member of their award winning and ever growing service desk. Our … client specialises in providing excellent customer service and provides efficient and highly knowledgeable IT support to its customers. Due to the rapidly growing nature of the business, there are countless different routes for progression unlike no other MSP in the South West. Staff development has become a pillar … There is a two stage interview process for this position. Interviews are commencing the week beginning 3rd June so don't hesitate to apply! 2nd Line IT Support Engineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware Oscar Associates (UK) Limited more »

New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/… 2nd Line Support Engineer Responsibilities Respond to and resolve internal and customer IT problems Log tickets into the IT Support system Monitor and update existing IT systems and keep relevant information up to date Resolve problems remotely in a secure and … efficient manner Manage new/existing IT hardware & software 1st/2nd Line Support Engineer Responsibilities Excellent communication skills Between 1-3 years' experience in IT Support (hardware and software) M365 Windows 7-11 LAN/WAN 1st/2nd more »

2nd Line IT Support Engineer/Desktop Support Analyst x 2 - Warrington - Up to £35k p.a + Benefits and Development! Salary : Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area … area requires a 2nd Line IT Support Engineer/Desktop Support Analyst to join its fantastic growing team. Ideal candidates will have the following: Experience of supporting Microsoft Windows environments - including Windows 10/11, Active Directory, MS Office Suite and … Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching A driving license and access to a vehicle more »

1st/2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st/2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for … technology and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. Assist customers with … service, focusing on client satisfaction and issue resolution. Install networking/Desktop equipment at client sites. Requirements: Previous experience in a similar 1st/2nd line support role. Strong technical skills and ability to troubleshoot software and hardware issues. Knowledge of operating systems such as more »

My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well … as providing escalation point for 1st Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server more »

DK Recruitment are seeking 2nd Line Support Engineer to join our client who are a leading managed service provider looking to expand their 2nd line service desk team. They heavily promote organic growth and this role has progression into the … 3rd Line team. We are looking for a minimum of 3 years IT support experience working on a service desk, ideally for a MSP but this isn't essential. Experience/Duties Experience supporting Windows Servers, O365, Azure AD, Intune and general Network administration and troubleshooting more »

DK Recruitment are seeking IT Support Engineer to join our client who are based in Kingsbridge looking to expand their IT Support function. We are looking for a minimum of 2 years IT support experience across the Micrsoft tech stack. Experience/ more »