51 to 75 of 346 Customer Service Jobs in the North West

to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting to the IT Service Desk Team Lead, the role will be to assist the delivery of functions within the IT team and the wider BDO business by working … on the Service Desk as an Analyst Resolving Incidents alongside championing technologies, picking up escalations and providing support for the Team Leader, and deputising where required to ensure that the BDO IT Support function is operating within defined KPIs and SLAs to ultimately protect BDO reputation, enhance customer relationships and provide continual service improvement. The role will be responsible for day-to-day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level agreements. In this busy and rewarding role you'll also: Provide ownership to expedite more »

staff and be the point of contact for managing all hardware and software issues assigned to you whilst working in accordance with the Trusts service level agreement. As a result, efficient and effective communication skills in a wide range of forms are vital. Participation in an extended out of … For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands … ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if more »

SERVICE ENGINEER INDUSTRIAL MOTORS/SWITCH GEAR/MANCHESTER/£35,000 TO £37,000 OTE Are you an experienced Service Engineer , looking for a new role with a growing company, that puts its people first? Do you want to work in an environment where the managing team … ago and have grown to be the European market leader in our field of industrial vacuum technology and materials handling. We are looking for Service Engineers to join our team to service and maintain three phase electrical industrial vacuum and material handling equipment systems for our exciting range … of customer's commercial, industrial, public sector and blue-chip customers. The role will be based out of our Heywood depot and would suit someone with a background in industrial motors and associated switch gear, it will also include travel to sites across the UK. Four nights per month more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £45,000 to £50,000 (with the opportunity to progress into a senior field service role paying £56K) Bonus Car Allowance Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds … to join a market leading supplier of Autoimmune Diagnostics, Immunology, Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

Job summary Anticoagulant Dosing and Advisory Service (ADAS)Blackpool Teaching HospitalsAnticoagulation support assistants (MLA). Full time/part time positions available AFC band 2 Bank Positions, Flexible working Hours between 08.30 -16.45 Monday to Friday, An exciting opportunity has arisen to join the Anticoagulant Dosing and Advisory … Service (ADAS) , we are seeking responsible and enthusiastic individuals to work as Anticoagulation Support Assistants .alongside our Biomedical scientists . We are a near patient blood testing service utilising point of care measuring devices to provide (warfarin) Anticoagulation dosing advice to patients at community based clinics . You … skills and the successful candidates will be able to work efficiently and effectively as a lone worker as well as in a team environment.The service has a fleet of hospital vehicles for service delivery( own vehicle is not required) consequently a full driving license is essential and the more »

Field Service Engineer, Robotic Laboratory Automation Robotics & Laboratory Automation Life Sciences Robotic Liquid Handling Systems ***Applications are invited from field service engineers from a range of electronics backgrounds, including ex-forces engineers with experience of radar, weapons guidance or similar high technology equipment*** Overall Earnings £50,000+ Basic … Salary Up To £43,000 Bonus £8,000 Company Car Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Robotic Laboratory Automation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair … and calibration of a wide range of sophisticated medical laboratory automation and life sciences robotic liquid handling systems Support scientific products located at customer sites, including pathology departments, university research, laboratories and pharmaceutical environments Your Background – Field Service Engineer, Robotic Laboratory Automation To succeed in this exciting role more »

you will do This is a coaching & performance development role where you are expected to use a variety of skills to maximise performance and customer experience across all relevant cross functional teams. To are expected to be subject matter experts, responsible for the maintenance of all regulatory & nonregulatory training … one meetings with contact centre agents and developing coaching plans Responsibility for maintaining regulatory & nonregulatory knowledge and delivering this to the CSC Proactively handle customer calls in accordance with the needs of the business meeting own and team KPIs Recommendations for process improvements and put solutions into practice to … continually improve our service and enhance customer experience Identify, build and maintain positive relationships with L&D leads, utilising this relationship to develop and deliver training plans Required profile: What we look for Contact centre experience Experience of successfully driving performance through coaching Ability to flex and deliver more »

Familiar with common software environments, including Windows 10, Windows 11, Microsoft Office, and macOS. Physical Capability: Able to perform tasks that require heavy lifting. Customer Service Skills: Excellent customer service abilities. Health & Safety Compliance: Ability to adhere to Health & Safety guidelines. Desirable: - PC Imaging and Deployment more »

Familiar with common software environments, including Windows 10, Windows 11, Microsoft Office, and macOS. Physical Capability: Able to perform tasks that require heavy lifting. Customer Service Skills: Excellent customer service abilities. Health & Safety Compliance: Ability to adhere to Health & Safety guidelines. Desirable: - PC Imaging and Deployment more »

your time will be focused on selling to air conditioning contractors, M&E contractors & sub-contractors Managing all aspects of the branch including distribution, customer service, HR, administration, sales and health & safety Manage stock levels, set and work towards budget expectations for each year Maintain existing base and … cultivate new customer relationships to increase sales Liaise internally with credit control team to manage customer accounts & payments Ensuring excellent customer service is provided Providing training, development and motivation to all depot personnel, managing a team of 8 Drivers, Warehousing & Internal Sales Staff The ideal applicant more »

nurture relationships with our clients, ensuring their satisfaction and contributing to the growth of our business. Role Ability to provide guidance on and manage customer escalations. Strong relationship building and relationship management skills. Conduct regular account calls. The perfect mix of customer centric and commercial outlook. People-focused … other relevant tools to manage and track account activities. Be the go-to person for customers, managing relationships and ensuring their success. Provide exceptional customer service, promptly addressing and resolving concerns. Identify and capitalise on upselling and cross-selling opportunities for customer growth. Track, assess, and report … are aware of the full value we provide to meet their needs. Achieve and exceed Key Performance Indicators related to revenue, call time and customer retention. Devise account plans, improvement plans and strategic account plans. Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices more »

Protect, TSM, Tivoli, Tivoli Storage Manager, Dell/EMC, Incident Management, Problem Management, Veeam, Dell/EMC, DellEMC, Storage, SAN, Backup, Engineer, MSP, IT Service Provider *MUST HAVE A UK DRIIVING LICENSE * Chapman Tate Associates seeks a Junior Storage and Virtualisation Engineer to join this leading IT MSP that … system administration, support and technical resolution Ensure internal/external processes and procedures are adhered to, in order to maintain consistency and quality of service Ensure runbooks are maintained and kept up to date for all assigned customers Working to customer Service Level Agreements (SLA’s) Liaising … with 3rd Party support companies Conducting daily, weekly and monthly checks within the customer environments to ensure they are running as expected Identify issues and help to drive improvements in customer satisfaction Skills and Experience: Essential: Experience working in a engineering and troubleshooting environment Exposure and understanding of more »

quantity surveyors, site managers, project managers, main contractors, housebuilders and sub-contractors, property owners, facilities managers Managing all aspects of the branch including distribution, customer service, HR, administration, sales and health & safety Working within stock level guidelines, whilst managing the budget and funds allocation Increasing sales whilst maintaining … existing customer base Ensuring excellent customer service is provided Providing training, development and motivation to all branch personnel (3) The ideal applicant will be Branch Manager Security, CCTV & Lighting with: Must have branch management experience managing at least 3 direct staff Ideally will have experience within the more »

Technical Customer Support Agent Salary Competitive plus bonus Location Wigan, UK Permanent, Full Time Are you ready to dive into the world of technical support? We're looking for enthusiastic individuals to join our team and support customers with their queries. What will you be doing? As a Customer Service Associate, you'll be at the frontline, providing top-class support to our valued customers. Here's what your day-to-day will look like: * Responding to customer queries and providing assistance with our products * Organising and documenting cases in our CRM system for our expert … targets to keep our customers happy * Prioritising tasks and meeting SLAs to ensure smooth operations * Contributing ideas to improve our knowledge base and enhance customer experience * Being a positive team player, supporting your colleagues and working towards common goals * Embodying our IRIS values and representing our brand with professionalism more »

Job summary All patients that are referred throughout the country are processed and booked via our Referral & Bookings Management Centre. As an NHS commissioned service, our aim is that our referral and bookings team is the most responsive to patient needs, the safest, and the best Nationwide. Due to … team thrive in our busy Contact Centre and enjoy an atmosphere where everyone takes on a high level of personal responsibility for achieving outstanding service whilst building strong relationships both internally and externally. Main duties of the job Be the first point of contact for patients, general practitioners and … the booking system Performing ad hoc administration duties as necessary Working effectively and efficiently to the CHEC standards About us CHEC are an independent service provider that specialise in Ophthalmology and Endoscopy services supporting the NHS. CHEC are an established group of hospitals and community clinics across the UK. more »

Role: 1st Line Service Desk Technician Location: Manchester, United Kingdom Salary: £23,000 - £26,000 Are you a tech-savvy problem solver with a passion for customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to kick … start your career in IT! Overview: I have an excellent opportunity to for a proactive and enthusiastic 1st Line Service Desk Technician. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems … run smoothly and efficiently. Key Responsibilities: * Respond to incoming service desk calls, emails, and tickets in a timely and professional manner. * Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. * Diagnose and troubleshoot technical problems, escalating more complex issues to the more »

Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 Working Pattern: Monday - Friday Working Model: Hybrid Working (3 days on site/2 days WFH) NRG are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit … a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high … quality customer experience through effective communication and customer care. Adhering to service level agreements and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team more »

Field Service Engineer £28,000 - £30,000 + Company Bonus + Training + Progression + Overtime + Company Benefits Manchester Are you an aspiring Field Service Engineer who is looking for full technical training within a well-established, growing company offering a company bonus and overtime to increase … consumables and as such have big growth plans and stability for the future. Due to continual growth they are looking for a new Field Service Engineer to join their team and take the role forward. In this varied role you will be calibrating, maintaining, servicing, testing, and installing a … independently. You will work Monday - Friday 37.5 hours a week with overtime available to increase earnings. This varied role would suit an aspiring Field Service Engineer looking for a role offering full training and overtime to increase earnings. The Role: Calibrate, Service, Test, and Install Weighing equipment Full more »

Defence industry. The role will be key in establishing a brand new Helpdesk for the project. You will be responsible for delivering world-class customer service representative of the Client, managing scheduling and acting as the key point-of-contact for all maintenance provisions across the contract. Your … upkeep, maintenance and maximum efficiency of all systems at all times Monitor emails, purchase orders and other potential contact points within the contract Monitor Service Requests on the CAFM system. Providing excellent customer experience at all times Role Requirements Experience in a scheduling role, booking tradespeople and engineers … for appropriate jobs Exceptional customer service skills Ability to work under pressure and to strict timescales Call operator experience Strong IT skills You must be able to pass BPSS Clearance What is on offer: Salary: £26,500 6% contribution to appropriate pension scheme 25 days annual leave Employee more »

Role: Talent Partner Salary: £27,000 + OTE Location: Widnes The Role Do you have demonstrable experience within a fast-paced customer service environment? Do you have excellent interpersonal and organisational skills? Connect2Halton are looking for an enthusiastic individual with a strong work ethic and the drive to … Connect2Halton brand, maintaining the crucial relationship with Halton Borough Council and our shareholders, by developing a thorough understanding of their needs and delivering excellent customer service through fit for purpose flexible recruitment and ancillary people solutions. Connect2Halton is the in-house managed service recruitment provider to Halton more »

the market leader in providing IT and technology based supplier rationalisation, building on a culture of delivering significant cost-savings, innovation solutions and excellent customer service as part of the process. ASM Technologies are a multi-national business with offices in Paris, Dusseldorf and a head office and … support a fulfilment infrastructure across 4 continents and 55 countries globally. With unparalleled channel expertise across a wide range of technology commodities, high quality customer service and continuous improvement, we help our customers control operating costs and create a more dynamic interface with the global market. more »

and other channels Diagnose technical issues and provide solutions Work fast and efficiently to support the fast moving distribution of PCs to customers Provide customer service and liaise with other departments Skills and Requirements: Have a genuine interest in what they do (gamers, developers, like building PCs?) Willing … base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support/troubleshooting Excellent customer service and communication skills Strong written and verbal communication skills Office 365, Intune, Active Directory, Servers, Security Driving Licence and own vehicle If … this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer more »

and other channels Diagnose technical issues and provide solutions Work fast and efficiently to support the fast moving distribution of PCs to customers Provide customer service and liaise with other departments Skills and Requirements: Have a genuine interest in what they do (gamers, developers, like building PCs?) Willing … base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support/troubleshooting Excellent customer service and communication skills Strong written and verbal communication skills Office 365, Intune, Active Directory, Servers, Security Driving Licence and own vehicle If … this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

and other channels Diagnose technical issues and provide solutions Work fast and efficiently to support the fast moving distribution of PCs to customers Provide customer service and liaise with other departments Skills and Requirements: Have a genuine interest in what they do (gamers, developers, like building PCs?) Willing … base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support/troubleshooting Excellent customer service and communication skills Strong written and verbal communication skills Office 365, Intune, Active Directory, Servers, Security Driving Licence and own vehicle If … this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

processing reports onto SAP Communicating and documenting discrepancy + forgery reports Posting of debtors invoices and credit notes and allocation of cash receipts to customer accounts Monthly reconciliation of cash and card GLs Involves writing off within a certain threshold and investigating outside of that threshold Posting ad hoc … This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements Fluent in German Excellent client and customer service skills Working knowledge of MS Office products Must have strong academic record and experience in Finance You will need to be a … retail. At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel. Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio of more »