1 to 25 of 346 Customer Service Jobs in the North West

your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements/service standards and providing exceptional customer service throughout. Providing coordination and technical support for Liability Adjusters in the field, the role requires you more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customersQualificationsDesirable qualifications and experience:ATA accreditation Very high standard of work Who are Solus and what can they do for … for all employeesHolding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and VolkswagenWell known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UKWe have a variety more »

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster. You … be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships more »

with occasional work in Newton Building on the Peel Park campus where our practical teaching/filming classes are taught and our equipment loan service operates from. You will have excellent knowledge and experience of film production editing and facilities, organising and maintaining resources and good administration skills. You … will be expected to demonstrate high levels of initiative, and be creative, enthusiastic, open, and collaborative.?You must demonstrate outstanding customer service, organisational skills, together with a high level of self-motivation and a commitment to working as part of a team.? Key Responsibilities Demo... more »

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... APCT1_UKTJ more »

and requests, including: channelling requests for assistance to appropriate functions, monitoring progress, and keeping customers appraised of progress. You will be responsible for resolving customer issues in an effective way, ensuring best practice techniques at every stage of the process. Using an analytical and investigative mind with a problem … solving capability to ensure our customers and stakeholders have confidence their issues and concerns are to be resolved quickly whilst maintaining excellent customer service. We would love to welcome you to our Salford office, working hours of 37.5 Monday to Friday. Your responsibilities day to day will be… · Planning … and prioritising software support call activities, with a focus on responding to the customer needs swiftly and with an ethos of “getting it right first time”. · Perform in depth ticket issue investigation · Monitoring services and alerts · Proactively striving to perform all tasks in a highly accurate and proficient more »

Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 Working Pattern: Monday - Friday Working Model: Hybrid Working (3 days on site/2 days WFH) NRG are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit … a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high … quality customer experience through effective communication and customer care. Adhering to service level agreements and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team more »

They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients. Role Requirements : -B2B technical client support -Detailed reporting and … solving of unresolved issues via SQL. -Resolving incidents and service requests -SQL/MySQL -Excellent communication skills -API’s calling with Postman -Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified more »

in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to … services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our Values Dynamic: We adapt swiftly to change, always looking ahead. Innovative: Solution-focused, with an entrepreneurial mindset. more »

their products and services. Their innovative banking platform empowers individuals to manage their finances effortlessly. They achieve this through cutting-edge technology and outstanding customer service, all made possible by an incredible team of talented individuals – and that’s where you come in. Their digital marketing team excels … and more. They are now seeking a UX/UI Designer to join the team and contribute to their mission of delivering the best service possible to their customers. The Role As a digital-first FinTech company, they are looking for a talented UX/UI Designer to help … your unique design expertise. Collaborating closely with the Design team and the wider business, you’ll play a key role in enhancing the overall customer experience, making it one that users are excited to engage with. About You They value creativity, tenacity, and being an all-around good human more »

Join Europe's IT Leader as a Customer Service Engineer! Company: Artemis Chase, the IT recruitment specialists, proudly present this opportunity on behalf of Europe's largest privately-owned IT company. Location: Warrington, onsite Contract Type: Permanent, full-time Salary Package: Competitive base salary, company vehicle, extensive benefits … core hours tailored to role requirements Career development and lifelong learning opportunities Join Europe's largest privately-owned IT company Role Purpose: As a Customer Service Engineer, you'll configure applications and hardware on IT devices (desktops, laptops, servers, mobile phones, etc.) at a customer site. This … is a fantastic opportunity to be part of a supportive team with clear career growth pathways. Key Responsibilities: Efficiently manage and resolve customer calls, keeping customers informed and escalating when necessary. Assist 3rd party IT companies both on and off-site as needed. Configure applications and hardware on new more »

of providing innovative and efficient software solutions to streamline supply chain and logistics operations across various sectors. With a strong commitment to excellence and customer satisfaction, our client continues to drive success and transformation in the supply chain industry. As a member of the Development Operations Team, you will … new functionality for checking into core software releases. Document standard operating procedures for new project functionality to assist in the process of handover to customer sites and to the Customer Support team. Work with customer services to ensure the successful handover of projects to the Customer Support team: Assist the Customer Support team with second-level support queries. Develop and check in new code modifications into customer repositories adhering to defined processes. Ad-hoc technical requests. CORE SKILLS 3 years working with Progress OpenEdge (Hands-on development is preferred but not required). more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We’re focused on our core values; using these we’ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »

in the Korn Ferry database. Developing tools and solutions for recurring client requests. Suggesting process improvements to help create efficiencies. Providing responsive and proactive customer service via telephone, e-mail, etc. Manage, review, and send HR and/or recruiting-related correspondence and documents to clients and candidates. more »

Quarters, Trafford Park, Manchester. Is it for me? If you join us, you can immerse yourself in a company that takes pride in exceptional customer service, providing fragrance and beauty products tailored to our customers' desires. At our vibrant workplace in the new state-of-the-art Head more »

where necessary Support infrastructure and Application release change activities to ensure integrity of integration and PaaS platforms Identify automation opportunities and work with relevant Service Leads to deliver through continuous improvement initiatives. Accept and translate business requirements from service leads to deliver new integrations or improve existing integrations. … them Qualifications (Desirable) Oracle Cloud ERP certification ITIL Other things we’re looking for (key criteria) Strong communication skills both oral and in written Customer service focus Works well in a team environment with minimum direction Able to challenge requirements if they if they don’t look right more »

Broadcast Support Specialist About the Role You will work with the company's in-house Support Team, providing customer service and technical support team to a client base across Europe. You will provide email and phone support for a variety of Broadcast products, troubleshoot complex issues, and complete … with solutions including high-end digital movie cameras, production switches and cutting-edge video editing software. Requirements Strong understanding of technology Experience in a customer-facing role Broadcast, post-production, camera or AV experience Understanding of basic broadcast and video terminology Strong technical acumen with a solid understanding of more »

Shopify, On Buy and Ebay stores. Responsible for the overall eCommerce Strategy, helping develop and execute a comprehensive e-commerce strategy to drive sales, customer acquisition, and retention. Improving sales & conversion through launching additional online sales & conversion drivers including add to basket, upsell and cross sell products, product recommendations. … channels Co-ordinating with the supply chain team to manage inventory levels and fulfilment processes, to minimise stock ours and overstocks. Optimizing the online customer experience to improve usability, engagement, and satisfaction to drive conversion and retention. Developing and implementing best practices for UX/UI design and A …/B testing. Managing the trading on Marketplaces including the upload of products, marketing campaigns and service level attainment. Leading the holistic traffic management and digital marketing campaigns across all digital marketing channels to achieve sales targets. Leading and mentoring a team of ecommerce professionals. Fostering a collaborative and more »

and fuel systems repair and maintenance for both commercial and military aircraft. The company has been operating for close to 30 years, providing outstanding customer service and encouraging a warm, positive environment to aid employee progression. This is a Permanent Position based in Manchester . Working 5/… manner Responsible for oversight of the manhour and budget control of the P2F build plan, ensuring any estimated manhours are realistic and achievable supporting Customer approval Produce and communicate daily and weekly reports as requested. Highlight and support resolution to any obstacles that could affect the smooth running of more »

We are currently hiring for a Customer Operation Specialist - Supply Chain . This role focuses on delivering top-tier customer service to the UK market, managing inbound and outbound communications, and overseeing order receipt processes. Collaborating closely with various departments, the aim is to meet customer … deliveries to retailers. This requires keen attention to detail and a proactive approach to optimizing operational efficiency. Overall, the role is instrumental in boosting customer satisfaction and driving success in the UK market. Your Responsibilities Overseeing and nurturing relationships with retailer supply chain teams through leading regular review meetings … aiding in order processing from inception to delivery and invoicing. Ensuring a service level of 98.5% by effectively communicating potential future out-of-stocks to customers and proposing mitigation options. Monitoring and evaluating customer order adjustments. Collaborating with commercial teams to develop joint forecasts incorporating supply chain insights more »

eCommerce Platform, Order Management systems, , etc.) Implementation and/or consulting experience Personal Attributes These should already be well developed, including: Understanding that the customer is key, willingness to support and work around what most benefits the customer and the sales process. Enthusiastic self-starter with a can … do attitude Dedicated to providing excellent customer service through prompt, high-quality communication Great work ethic and work rate Respect for colleagues, prospects and other individuals Enjoy and thrive in a high-pressure, highly rewarding environment Huge attention to detail Competencies: You will be provided with regular personal more »

their products and services. Their innovative banking platform empowers individuals to manage their finances effortlessly. They achieve this through cutting-edge technology and outstanding customer service, all made possible by an incredible team of talented individuals – and that’s where you come in. Their digital marketing team excels … areas requiring the unique touch you'll help develop. Working alongside UX Designers, Digital Designers, and Content Creators, you’ll contribute to creating a customer experience to be proud of. About You They value creativeness, tenacity, and being an all-around good human, alongside your skills and experience. They more »

and maintaining long-term client relationships. • Representing the company’s products with a real, genuine passion! What you'll need to apply • Previous sales, customer service, retail or similar experience is advantageous. • Be able to reliably commute to the office in Manchester City Centre. What you'll get more »

are a leading provider of creative, software, consulting, and managed services catering to financial, government, and commercial markets. As a full IT and digital service agency, they operate across multiple offices in the UK, France, and the US. Their expertise spans Enterprise Content Management, Cloud Computing, Cyber Security, Digital … Transformation, DevOps, Customer Experience, and Managed Services. If you are passionate about IT and ready to kick-start your career in a dynamic and supportive environment, apply now to join their team as an IT Support Apprentice! In this role, youll work towards your IT Support Level 3 Apprenticeship … Escalate IT issues as necessary. Log and manage tickets using our ticketing system. Provide technical support for hardware and software. Ensure high levels of customer service. Actively participate in project work. Contribute to the creation and updating of self-help and knowledge-base articles. Full training and support will more »

support manufacturing and despatch operations, have managed teams, working in a 25/7 environment and have an understanding of the key drivers in customer service, manufacturing, transport & warehousing operations and how it is integrated with Warehouse operations. Encirc makes, fills, and distributes glass bottles and jars. We … with great people and a great workplace collaborating on a great future. We are currently enhancing the logistics function to support growth, meet changing customer requirements and support the business through a number of investment projects. As Head of Automated Warehouse Operations you will be a key member of … the Logistics Leadership team, managing the Automated Warehouse operations, setting standards to ensure its optimum operation, delivery of excellent service levels against business priorities and effectively managing inventory. You will be able to build robust internal supplier/customer relationships, collaborating to agree priorities, identifying and implementing improvements more »