SaaS Product Owner needed by leading provider of CustomerService Management Software. Our client is a Series A scale-up currently searching for a Product Owner whose software is used across a range of business sectors to help improve customerservice and all-round servicemore »
by purpose, driven by passion and brought to life by our promise of more certain early detection and better health outcomes. Job description: Role: Service Inside Sales - Surgical Location: Remote In the role of you will be essential in sales of service contracts for our state-of-the … You'll will work closely with the Key Account Managers to engage with healthcare professionals, hospital administrators, and procurement teams to understand needs regarding service contract solutions with existing and new products. What You Can expect: Retention and development of the service contracts business within the surgical team. … Managing new business, renewals and identifying opportunities for growth. Work as a single point of contact for the customer, liaising internally with the relevant teams to manage and resolve customer issues, including arrangement of alternative instrumentation, collections, and deliveries. Support customer requirements including amendments, mergers, and transfers. more »
affected sites. The Person: The ideal candidate will be well presented, wearing company uniform at all times, organised and polite. This is a client & customer facing role, with excellent communication and customerservice skills. You will also be required to actively take part in the callout/… BS 7671 that allows you to work safely on single or 3-phase electrics. Willingness to study for relevant Industry qualifications is essential. Good customerservice skills. Hot Water Systems or valid unvented hot water certification. The Package Competitive salary (depending upon experience) + out of hours reactive … calls The working week will be 37 hours. Company van Company Pension Scheme Sickness insurance Death in Service 24 Days not including bank holidays. After successful completion of probation: CPD opportunities Private Health Insurance Third party Mortgage advice Notice to Agency and Search Firm Representatives: Elevate Everywhere is not more »
Fire & Security Role: Are you a Fire and Security Service Engineer with excellent technical knowledge of security systems? Paying up to £38 What can you expect as an employee: Paid door to door travel for Engineers. Wellness & Employee Assistance Programme (EAP) Perkbox access to a huge range of free … Work Life Balance Access To Mental Health Care Support Salary Sacrifice Pension Scheme Childcare Voucher Scheme Max 3 Year Old Company Vehicle Death in service The ideal candidate would have: Must have a high level of experience of our industry Excellent technical knowledge of security systems Have a systematic … jobs and full use of PDA device. Have a polite but assertive telephone manor Good knowledge of London and the home counties postcodes Good customerservice skills ability to motivate staff & colleagues and lead by example The ability to think laterally and "out of the box" Prompt and more »
DescriptionLead, coach and develop clusters of Sales & Service team members to deliver departmental objectives and targets.Undertake team management responsibility such as 1-2-1 meetings, conducting performance assessments (PMs), team briefings, training and ensuring compliance with policies & procedures for improved efficiencies and overall performance. Conduct regular call evaluations to … rate the quality of the customer interaction against our brand guidelines and provide coaching support to improve performance at Individual and/or Team level. Provide trouble-shooting support for staff to improve service and sales measures through best practices. Support line manager in on-boarding/training … a first line escalation point for customers. This requires managing difficult and challenging situations and providing commercially minded solutions that also instill and restore customer confidence and satisfaction to foster repeat business.Provide multi-faceted support across the Contact Centre Teams board, as well as out-of-hours support for more »
a specialist industry leader and be part of a professional and cohesive support team, where you will be supporting, advising and offering a brilliant service to customers and clients. This growing business are specialists within the electrical circuit industry and supply parts for electrical equipment to be used in … benefits including excellent product training in order to get you up to speed. This role would suit someone with experience working within sales or customerservice, who is comfortable with being on the phone talking to customers about technical aspects. The ideal candidate will also have an engineering … Friday *Excellent company benefits, including product training, profit related bonus and opportunities for progression The Person: *Basic understanding of engineering principles *Technical Sales/CustomerService/Sales/Account Management/Customer Support related roles all encouraged to apply *Comfortable and experienced in speaking with customers more »
a fix where appropriate. You'll have lots of user interaction in the role, so we'd really need interpersonal skills and be extremely customerservice focused to help. We'd like you to have experience including: IT Degree - Computer Networking, IT Computing, (or similar) Experience of Windows … technologies Basic Networking understanding Hardware troubleshooting skills Experience Office 365 would be an advantage. Excellent customerservice and communication skills are essential as you will be liaising with users of all levels as well as a number of 3rd Party Suppliers. This is initially a 3 month contract more »
we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customerservice; we think big, and we hire great people.We believe in continuously improving to make a real difference to the careers and work … Oracle ERP and Cloud ApplicationsConsulting, implementation and support services3000 strong,255m/220m revenue businessWe are an award-winning company who provide world class customerservice; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in … years. With a Microsoft Gold Partner, AWS Premier Consulting Partner, and Oracle Platform Partner status, we deliver world-class IT solutions that drive customer success. As we continue to deliver significant growth and plan to grow even further, we are delighted to announce the creation of a new role more »
London, England, United Kingdom Hybrid / WFH Options
Builder.ai
Builder.ai is looking for a Customer Product Owner - "Productologist" to join our Delivery team in London in a full time role working in a hybrid capacity with 3 days spent in the office. About Builder.ai We're on a mission to make app building so easy everyone can do … bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild About the Role Productologists at Builder.ai play a key role turning our customer's dream and vision into a software reality. As part of the Delivery Team, Productologists work as the customer product owner in educating … guiding and advising on the use of our reusable code Blocks to develop the customer's app whilst providing excellent customerservice across the roadmap. Productologists work closely with our Ninjas (software delivery managers) and Senseis (technical architects) throughout the software development lifecycle to deliver what the more »
sea or courier - import) of pharma product & other goods required within the medical industry. Supporting and coordinating the movement of goods in accordance with customer SOPs, temperature requirements and UK GDP regulations surrounding the transport and handling of pharmaceuticals. Adhere to Customs Compliance procedures and documentation. Adhere to the … on shipment planning and coordination. Maintain mandatory milestones and remarks through CargoWise (internal system). Use CargoWise to create, manage and maintain shipments. Manage customer complaints and concerns. Support the management of Key Performance Indicators Complete all statutory and mandatory training. Any other duties as required. Skills and Experience … Industry (knowledge in pharma related movements preferred). Experience of HMRC procedures (knowledge of CDS). Proven Imports experience with a good knowledge of CustomerService, processes and systems. A proven ability to identify and meet customerservice needs in a professional and friendly manner. Inter more »
the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and offer … the provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customerservice and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant servicemore »
of a team and on own initiative Ability to work under pressure and to prioritise own workload Ability to maintain confidentiality Good interpersonal and customerservice skills Good written presentation skills Ability to communicate effectively with a wide range of stakeholders Communication Skills Essential Good interpersonal and customerservice skills Good written presentation skills Ability to communicate effectively with a wide range of stakeholders Qualifications Desirable GP Assistant Certificate qualification from an accredited provider Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such … it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Greenwich Health Ltd Address 25 John Wilson Street London SE18 6PZ Employer's website https:/ more »
Experience with configuration and customization of Microsoft Dynamics 365 CRM ( CustomerService) as developer. Design solutions on Dynamics 365, SharePoint Online and Power Platform. Develop applications using Power Platform Dataverse tables. Implement business processes in Power Automate Flows. Experience in developing PlugIns, Business Process Flows, Business Rules, Form …/View Customization in Microsoft Dynamics 365 CustomerService online environment with plugins and custom workflows. Experience in designing security model and related out of the box configurations on Microsoft Dynamics 365 online environment. Experience in C#, .Net, Javascript, MS SQL, MS CRM SDK MSD developer kit. Implement … application integration using Azure services such as Azure Service Bus, Azure logic Apps, Azure functions etc. Experience in MS CRM 3rd party integration using middleware tools such as Kingsway Soft, Scribe REST API, ODATA, and SSIS Packages. Implement Continuous Integration and Continuous Deployment using Azure DevOps. Ensure compliance with more »
Feltham, London, United Kingdom Hybrid / WFH Options
French Selection UK
manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customerservice The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media - Resolve … any issues from customers within a dedicated time frame - Run tests following customer issues recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend … The Candidate: - Fluent in German (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial - Excellent communication skills - Customerservice focused - Confident, proactive & dynamic - Computer literate (excel, outlook, CRM system) French Selection, is a leading UK-based consultancy specialising in the recruitment more »
Electric Heat Pumps, Solar Panels, Batteries, EV Charge Points, Smart Meters and more. Our field teams deliver an uber-friendly, five-star, in-home service to match the effortless, hassle-free journey Octopus customers experience when choosing a green future. We’ve already trained an army of green-skilled … technicians, but we’re only just getting started...As the Area Operations Manager, you will ensure customers receive the highest customer experience when transitioning to low-carbon heating. You’ll manage all installation activities to ensure they are completed on time and to a high standard. You will proactively work … ll do Lead a field team to carry out installations of heat pumps within domestic homes; Ensure all field teams provide the best possible customerservice to customers by managing the individual performance of field teams; Find solutions to potential challenges when installing heat pumps to increase customermore »
Centres, Commercial, Residential, and more. Develop opportunities and contribute to the growth of our Data Centre offering. Ensure high standards of technical delivery and customerservice excellence. Manage complex projects efficiently and proactively. Build and nurture long-term client relationships. Prioritize workloads and meet project deadlines effectively. Collaborate … teams to deliver outstanding results. Person Specification: We're looking for candidates who demonstrate a positive and proactive approach, committed to delivering excellence in customerservice and commercial results. Key qualifications and attributes include: Degree qualified in Quantity Surveying or similar technical discipline. Strong technical delivery experience, particularly more »
of agencies and brand direct clients. You will work closely with stakeholders both internally (Account Strategists, Sales Managers, and less so, Client partners and Customer Success Managers) and externally (Media Agencies/Brand clients) to support clients through campaign activation stages to post-campaign reporting and analysis of performance.Your … tasks will include :Provide excellent customerservice and end-to-end support to our brands and agencies in collaboration with the Account Strategist and become an advisory point of contact.Minimum of 2 years of UK campaign management experience in AdTech or Media AgencyEducate Agencies/Brands on Criteo … internal administrative tasks that are crucial to the continued expansion and growth of our business, including target reforecasting, contacts mapping, inviting clients to events, customer surveys.Internal administrative tasks: submit, request & follow up with support teams (Finance, AX, TS, Products.)Who You Are:Campaign management experience in AdTech or Media more »
We serve 12,000 patients across two sites. We are looking for hardworking , committed and enthusiastic individual with good IT knowledge. Previous experience with customerservice is essential along with excellent communication skills. Experience with working in NHS is favorable but not essential. We offer good job security … We serve 12,000 patients across two sites. We are looking for hardworking , committed and enthusiastic individual with good IT knowledge. Previous experience with customerservice is essential along with excellent communication skills. Experience with working in NHS is favorable but not essential. We offer good job security … Qualified to NVQ level 2 in Health and Social Care Desirable Experience in GP practice would be advantage but not essential Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »