51 to 75 of 583 Customer Service Jobs in London

preferred routings/carriers and key contacts. Issue Reporting: Immediately report any problems, operational disputes, or discrepancies to the supervisor and head of projects. Customer Service: Provide exemplary customer service to all teams, acting as a shared service function within the business. Training Why choose more »

Main Purpose of Role We are looking for a permanent Japanese and English speaking Airline Customer Care Adviser who is energetic, has great attention to detail and passionate about helping customers, to join our dynamic team and represent a strong global airline brand. As an Airline Customer Care … whose flight has been cancelled. You will be responsible for incoming calls/emails and outbound calls for across the full range of airline customer queries. If you are flexible, have a positive attitude, great attention to detail and experience of Amadeus GDS you are probably the one that … areas such as GDPR the DBF Quality Management System and all other systems and soft skills training. About the Company Leading the way in Customer Interaction & process management the company are an international outsourced customer service provider with 100,000 staff internationally and 112 sites globally. Our more »

Job Vacancy: Service Charge Specialist Location: Houghton Regis and Bedfordshire - Hybrid working Schedule: 5 days/week, 7hrs/day Basic DBS is required. Role Purpose: As a Service Charge Specialist, you will work closely with the Service Charge Area Manager to handle customer enquiries and … complaints. This role is not a Service Charge accountant position, rather focusing on providing support and guidance regarding service charges and general housing management. Key Responsibilities: - Ensure the accuracy and transparency of rent review, service charge estimates, and expenditure summaries. - Provide guidance and advice to colleagues on … rents, service charges, and general management. - Deliver excellent customer service by resolving enquiries and complaints promptly and efficiently. - Analyse expenditure and forecast future costs, identifying areas where costs cannot be recovered. - Contribute to the creation of tenancy and lease terms by providing accurate information on rent and more »

a rapidly growing company that are experts in the Passive Fire Protection and Firestopping industry who pride themselves on delivering the highest standards of service, technical skills, and innovative spirit. This is your chance to join a company that endeavours to provide staff with new and exciting opportunities to … to detail Adaptability: Ability to handle changing demands in a growing company Project Management: Skilled in planning, prioritising, meeting deadlines, troubleshooting, and evaluating efforts Customer Service: Excellent customer service skills to expand the client base Strategic Thinking: Strong strategic and negotiation abilities Industry Awareness: Understanding of more »

across Newham and local areas, ensuring their homes are well-maintained, secure, clean, and compliant with all statutory requirements. Your commitment to delivering excellent customer service to all residents will be paramount. Key Responsibilities: " Manage overall services provided within the facility. " Procure, project manage, supervise, and coordinate contractor … work and service contracts/suppliers. " Inspect completed work, address deficiencies, and produce detailed reports. " Prepare tender documents for maintenance and facilities management contracts. " Supervise their term partnering maintenance contract for all buildings and homes. " Oversee defects works, liaising with Development and Construction teams, managing works under defects liability … developments and project handovers. " Direct and coordinate essential services such as reception, security, maintenance, cleaning, and waste disposal. " Produce monthly and quarterly reports on service efficiency and budget performance. " Adopt efficient procurement practices for maximum value for money. " Maintain comprehensive records to ensure a 'Golden thread' in asset data. more »

Migration Services is currently working on. Specialists effectively communicate, both verbally and in writing, while working in a fast-paced environment with a complex service offering. They pay very close attention to detail in an effort to mitigate potential mistakes in a production environment. Your Job: Provide superb customer service for Global Relay's clients: handling customer calls, managing customer Salesforce cases, answering customer inquiries, and following up with customers on migration projects Working with a range of customer contacts in compliance and IT roles Assisting other departments such as Support, Provisioning, Customer … media platforms including but not limited to: Facebook Instagram YouTube LinkedIn Twitter Salesforce Mass Case Creation About You: 3 years' experience in Information Technology, customer-facing service desk experience preferred General understanding of domains, networking principles, message flow, email protocols, and DNS Salesforce experience preferred Proficiency with Excel more »

Customer Success Manager – Graduate Considered A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and be guided by some of … the brightest minds. You will be supporting a customer base, ensuring customers are able to use the product as designed and educating customers on use of the technology. Location: Central London– Hybrid – 3 days on site Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Customer … Physics or similar At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). Excellent customer-facing skills - you should have previously held a role where you have dealt with customers A motivated self-starter with a problem-solving attitude more »

Sutton, day to day management, maintenance and asset investment is the responsibility of SHP. In the last two years we have insourced the repairs service, grass cutting service, started an large scale transformation programme the SHP New Deal for both residents and colleagues, have achieved Customer Service … are looking for individuals who want to join SHP to work and develop their career, inspire colleagues with their passion for social housing and customer service excellence. The right candidate will have: Proven experience and ability to deliver excellent customer care and valuing diversity. Proven attention to … the provisions of the Construction Design Management Regulations and ensure that the internal and external CDM resources are managed. Understanding and experience of leasehold service charging including consultation requirements for qualifying works (S20). An understanding of the Housing, Health & Safety Rating Guidance (HHSRS Guidance for landlord and property more »

implementing the strategy for the business. The data strategy for this team spans the entire data spectrum: engineering, data modeling, data science, analytics, reporting, customer selections, data visualisation, architecting use cases with other teams, data governance and commercial data strategy.The ideal candidate will be an experienced data specialist and … the data domain.• Be the relationship manager for the Data tribe across the other functions such as: Product, Growth, Marketing, Design, Risk, Pricing, Technology, Customer Service, Operations, Risk, Partnerships.• Fulfil operational and strategic reporting & data visualisation needs across the organisation.• Manage the business logic in the singular, semantic … reporting layer so definitions of KPIs are applied consistently.• Fulfil the operational data needs for customer marketing and service messaging.• Design, deliver and operate the appropriate controls for the data and analytics environment, spanning the principles of robustness, good data quality, privacy-conscious, secure and minimal redundancy in more »

Field Engineer requirements: Must be able to work confidently using own initiative as well as part of a team whilst having excellent communication and customer service skills. Previous experience of working in schools is essential. Ability to plan time effectively, meet deadlines and remain calm in challenging and … networking protocols Google workspace WIFI USO Management Excellent communication skills. Knowledge of whiteboards and projectors/Interactive Screens Printer trouble shooting and repair Exceptional, customer-service focussed attitude. Field Engineer benefits: 20 days holiday plus bank holidays Pension scheme If you feel like you meet the above criteria … of the Field Engineer, please apply now! IT Field Engineer, Field Engineer, IT Engineer, IT Support, IT Field Service Engineer, IT Service Engineer more »

The Insurance Operations Manager will be responsible for overseeing a team of professionals, ensuring compliance with all relevant regulations, and maintaining high levels of customer satisfaction. Key responsibilities include managing claims processing, underwriting, policy administration, and customer service functions. The successful candidate will have excellent leadership skills … policies and procedures. Monitor and analyse key performance indicators to identify areas for improvement. Coordinate with other departments to ensure seamless operations. Handle escalated customer issues and complaints. Manage relationships with external partners and vendors. Prepare and present operational reports to senior management. Implement process improvements to enhance efficiency … claims and underwriting. Maintain up-to-date knowledge of industry trends and regulatory changes. Develop training programs for staff development. Oversee policy administration and customer service functions. Ensure high levels of customer satisfaction. Manage budget and resource allocation for the department. Conduct regular audits to ensure compliance more »

Role: Junior Service Support Analyst (1st Line) Sector: Technology Location: Central London Salary: £20,000 to £25,000 + Benefits A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst to join their team to help manage an increasing … line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Provide excellent customer service and an excellent customer experience at all times Conduct personal queue and ticket triage to prioritise and manage your workload, escalating … as and when required using internal processes Liaise with partners and third-party vendors to resolve customer issues When allocated, perform the dispatch role, allocating inbound emails requests and balancing the workloads of other technicians Required Experience Great telephone and client facing skills Previous IT support experience is a more »

and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Providing IT support to an exceptionally high standard. Role Ensuring that all agreed customer service level requirements are met Management of incidents/customer requests from initial receipt through to resolution Diagnostics, troubleshooting and root cause … analysis Performance monitoring and health checks Taking equipment to customer sites for installation/configuration Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. … or equivalent, grade 3+ (D or above) (Essential) About the Employer PINK CHALK LTD Pink Chalk are a London based IT Support and Managed Service Provider with a focus on delivering outstanding customer service and value for Small to Medium Businesses within Greater London. At Pink Chalk more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

sponsors.We are currently looking for a dynamic, preferably bilingual, and dedicated private referral Coordinator to join our international team.We aim to provide an exceptional service to international patients and service users by facilitating the patient pathway from an enquiry to a hospital stay in a seamless manner, including … if sufficient applications are received. Main duties of the job The role of the private patient Coordinator is to provide an excellent standard of customer service to all patients and sponsors.The successful candidate will be handling private referrals and obtaining second opinions. To ensure patients receive efficient administration … Team, including consultants clinical and clerical staff. The candidate will be expected to work flexibly to suit the needs and demands of the international service provided to patients, families, and key stakeholders. The post holder will support the international patient activity across all sites and will be expected to more »

Senior Product Manager - Customer Experience (CX) What's the opportunity? 🚀 Are you ready to be at the forefront of revolutionising the Customer Service category? The landscape is evolving rapidly, driven by advancements in Messaging, Automation, and AI. Our client, a leading player in this transformation, is seeking … a Senior Product Manager to join their team and help shape the future of customer experiences. Their website serves as the cornerstone of their strategy, acting as the primary channel for users to engage with their brand and discover their solutions. With a fundamental redesign underway, they are looking … Access to top-of-the-line equipment to excel in your role. If you're passionate about driving innovation and shaping the future of customer service, we'd love to hear from you more »

for maintaining and growing the network security proposition through being a subject matter expert and supporting the wider security team. You will have regular customer facing opportunities and manage vendors and distributors. There is great internal progression and growth opportunities with excellent training offered. Responsibilities: Drive net new business … and identify upgrade & cross-sell opportunities. Be a face-to-face sales specialist and subject matter expert for customer meetings. Collaborate with sales teams to grow key customer relationships in network security. Have in-depth knowledge of Network Security vendors and confidently scope projects. Identify whitespace within accounts … and provide support to sales teams. Work with marketing to create bespoke campaigns as a business enabler. Help manage the relationship between customer, Bytes, and vendors. Manage on-site vendor days and work closely with in-house teams. Provide new starter training and maintain all portals. Maintain forecast and more »

newly formed in-house PAVA Engineering team. As a Senior PAVA Engineer, you will play a vital role in supporting the HM Courts & Tribunal Service Court Recording Equipment contract. Your main responsibilities will include maintaining and installing PAVA systems, with a focus on fault finding and commissioning. Your expertise … your extensive experience in PAVA systems, including Baldwin Boxall and TOA, to identify and resolve faults effectively. Develop positive relationships with HM Courts & Tribunal Service staff, representing our client professionally and building trust. Provide excellent customer service, creating a positive image and establishing strong connections with all … customers. Offer remote technical support, minimising service disruptions and resolving issues promptly. Respond quickly to maintenance and emergency calls, diagnosing and repairing faults to restore PAVA systems. Assist in installations and upgrades, ensuring compliance with specifications and exceeding customer expectations. Commission and certify installations to maintain high-quality more »

once you are placed in a venue, the role involves some unsociable hours, weekend work etc. Come and join the Worlds Largest Event Technology & Service Provider. Our global footprint, combined with the diverse talents of our people around the world, allows us to produce inspiring events from annual corporate … defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview We are looking for 12 Audio-Visual Trainee's who will undertake a 10-week training scheme with assessment points along … Technician. Training will cover 4 main themes: Audio setup and operation, Video and projection system set up and operation, Lighting set up and operation Customer Service training After the intensive training is completed, you will be placed at one of our central London locations where you will continue more »

Endpoint Administrator Associate, Teams Administrator Associate OR similar Desirable Skills & Knowledge: Experience with on-premises PBX call center migration. Expertise in designing and implementing Customer Service CRM systems (e.g., Dynamics Customer Service and Insights). Why You'll Love Working There Influence and Innovation: Shape the more »

Company: IT Managed Service Provider Role: 1st/2nd Line Engineer – French & English Speaking Location: Holborn, Office based Salary: To £28,000 (depending on experience) + Training & Certifications Paid for Benefits: Holidays, Pension and benefits You will be responsible for providing remote desktop, server and network support to a … varied external customer base with some on-site support where necessary. Identifying customers’ issues, you will log them in our ticket management software and resolve or escalate the issue as appropriate. As the first point of contact for customers you will be an ambassador for the business so first … class customer service and communication skills are essential. This is an exciting role with a lot of scope to progress and the potential to develop a long and successful career with a growing company. • Support Microsoft Cloud Services (Microsoft 365, Azure) • Server Administration (Windows Server, Active Directory, Print more »

IT equipment; * Attend daily, and management meetings when required, to provide business updates; * Maintain and review all compliance requirements around Cyber security and GDPR. CUSTOMER SERVICE * Deliver friendly, efficient customer service to all our guests; * Promote a helpful and professional image to guests; * Listen and notice more »

An excellent opportunity to join Inmarsat’s FM team becoming an integral part of supporting the business’s ever growing needs. You will be customer focused and able to provide a first class service in this diverse and exciting role. You will play an important role with the … requirements and staffing levels Qualifications What you'll Need Knowledge of facilities management processes Experience working in a fast paced environment Strong IT skills Customer service skills Administrative experience Effective communication and teamwork ethos What Will Help You On The Job Customer service skills would be more »

SaaS Product Manager needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Manager software is used across a range of business sectors to help improve customer service and all-round service management more »