1 to 25 of 61 ITIL Jobs in the East of England

this role is based in Bristol or Norwich. Skills and experience we’re looking for: Working knowledge of the full technology life cycle including ITIL framework. Good knowledge of the GI business, market, and products. Good leadership experience. Excellent stakeholder management and relationship building, as well as the ability to more »

ensure accountability and transparency of vendor processes, benchmarks, and performance Checking incidents and problems are managed and resolved in accordance with SLAs and following ITIL best practices Ensuring service request tasks and minor changes are delivered in accordance with SLAs and following ITIL best practices Acting as point of escalation … relationships and service levels with onshore and offshore third parties Good understanding of end-to-end IT solutions, systems and processes Strong knowledge of ITIL Effective stakeholder management with the ability to engage with staff at all levels Understanding of ServiceNow IT Operations Management Experience overseeing Service Desk, Service Request more »

and expertise: A solid background in technology with a focus on IT service management, cloud services (AWS, Azure), and an in-depth understanding of ITIL principles. Leadership acumen: Proven leadership skills with the ability to motivate and guide a team towards achieving excellence in product support and operations. Problem-solving … ability to make swift, informed decisions. Essential: Prior experience in a product support role with a strong foundation in technology systems and services. Desirable: ITIL Certification and familiarity with cloud migration strategies. Leadership: Exceptional leadership capabilities with a track record of hiring, training, and developing teams. What’s In It more »

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions more »

in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »

config, testing, and maintenance Strong Application support experience System capability reviews Strong PaaS knowledge Strong Azure experience M365 knowledge (essential) including Power Platforms (preferred) ITIL Knowledge Powershell scripting and automation support Life cycle of application platforms support - upgrades, patches Please apply for more information more »

devices using Intune across our client estate of Windows, MacOS, IOS and Android systems Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes. ?Skills, Qualifications and Experience: You will hold Microsoft Azure certifications such as Virtual Desktop, Solutions Architect Expert and M365 Administrator Expert. Proven experience as more »

/Group Policy SCCM/WSUS Microsoft Data Protection Manager Networks Printers and Multi-Functional Devices Knowledge of the following would be considered beneficial: ITIL Framework GDPR and UK Data Protection legislation. Benefits: Enhanced annual leave entitlements Holiday Purchase Scheme Happy Birthday Day Harrods Rewards Card (staff discount) BHSF Health more »

implement and maintain our new Voice AI solutions, connecting to existing and new applications Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes Skills and Experience: Proven experience of a Network Engineer in a large organisation and have the ability to hit the ground running Proficiency in more »

would be advantageous. Desirable: Degree in Information Technology, Computer Science, or Cyber Security. Information Security related certifications such as Security+, CISSP, CISM, GSEC, SSCP ITIL certifications ITIL Foundation. #LI-MF1 RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to more »

of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. • Strong organisational skills with the ability more »

support of client’s infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients’ identified needs.Install and test operating software more »

Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology, have more »

Minimum 5 years SQL Developer experience. Excellent working knowledge of full Microsoft SQL Server stack (SSAS, SSIS, and SSRS). Understanding Development methodologies and ITIL processes. Advanced monitoring skills across multiple technologies. Understanding of SQL Server architecture to Microsoft standards. Exposure to automation deployment tools such as Azure DevOps, OctopusDeploy. more »

FI/CO configuration & testing Knowledge of Prince 2 methodology ISTQB Foundation (CTFL) certificationKnowledge of ISO-IEC-IEEE 29119 and/or TMMiKnowledge of ITIL v3 Service Validation & TestingUse of formal Test Management tools (e.g Quality centre or Spira)Proficiency in working in a matrix organisation, managing test managers, testers more »

or complex IM&T problems which may have no precedent or where there are conflicting opinions. Expert in the field. REQUIRED SKILLS/EXPERIENCE: ITIL Foundation/Practitioner certification required. Proficiency in ServiceNow required. Strong communication skills required. Ability to interact confidently with suppliers and end users. Competence in identifying more »

development of a new ITSM implementation and help shape the performance of the tool. You will have the opportunity to drive forward the business' ITIL framework and improve internal processes instilling your own strategies. In addition to owning the day-to-day delivery from the service desk team of … You have excellent communication and interpersonal skills, with the ability to build effective relationships at all levels of the organization. You have knowledge of ITIL framework and best practices. You have experience working as an Incident Manager. Benefits: 20% Bonus Hybrid working arrangement £570 per month Car Allowance Pension scheme more »

tools, Microsoft Office and Outlook Experience on peripheral devices support (printers, scanners etc) Awareness & understanding of Microsoft Active Directory (AD) & Group Policy Awareness of ITIL process of Incident, Change, Problem, Service Request and related activities Desirable skills Certification in Microsoft Technologies Experience with Service management, ServiceNow Knowledgeable in AD Experience more »

with DevOps solutions such as Jenkins, Ansible, Terraform, Artifactory, Mecurial, GitLab, GitHub, Bamboo. Experience with Jira and Confluence Basic scripting abilities, powershell, batch, python ITIL v3 or v4 foundation Excellent communication skills Excellent organisation skills What we can offer you: Alongside the opportunity to work with some of the most more »

Zscaler and FortiNet FortiSASE). Qualifications and Membership Essential Degree qualified in Computing or related discipline or equivalent professional experience CCNP Driving Licence Desirable ITIL Foundation Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we more »

Logic Apps - Power Virtual Agent - CoE Tool Kit - PowerShell - Power Fx - Appenate - Microsoft Windows Server OS and Active Directory - Web Services - Nintex Workflow - Sharegate - ITIL Awareness more »

Ticket Management • Comfortable with liaising and working alongside 3rd Parties • Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: • ITIL Foundation • 3 – 4 years experience supporting Windows environment • Windows certification As an Employee you will benefit from: • Flexible benefits including, private medical and health insurance more »

release & deployment of any associated service asset. Experience Previous experience working in Agile based environment including DevOps. Strong Customer Service Management experience and skills. ITIL Foundation certification. Strong Change, Release and Service Asset & Configuration Management experience. Strong supplier and stakeholder management skills. Strong communication, influencing and analytical skills. Working knowledge more »

and enforce policies, standards, and best practices for application development, deployment, and maintenance. Ensure compliance with regulatory requirements, security standards, and industry frameworks (e.g., ITIL, COBIT). Collaborate with business stakeholders to understand their requirements, priorities, and challenges. Advocate for the adoption of technology solutions that drive business value, improve more »

of IT Service Management lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge of IT security standards including ISO27001 would be an advantageAbility to work independently and proactively essential.Strong management, communication, technical and remote collaboration more »